OBJECTIVES

• To work in a fast paced, dynamic environment in the field of Software Quality Assurance/Testing, that would enable me to utilize my technical/analytical skills, greater inter - personal skills, and strong ethic to enhance a company’s quality goals.

SUMMARY

• Over 6 years of experience in Quality Assurance and Software Testing in Healthcare.
• Experience in Defining Testing Methodologies; creating Test Plans and Test Cases, Verifying and Validating Application Software and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
• Extensive experience in testing Client/Server and Web-based Applications.
• Proficient in manual testing of applications on Windows and UNIX environment.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Proficient knowledge in various types of Software Testing such as Integrated testing, System Testing, Black box testing, Positive Testing, Negative testing, Volume Testing, Data Driven Testing, Back end Testing and Regression Testing.
• Good working knowledge of major Operating Systems such as Windows 98, 2000, XP, Vista, 7, UNIX, and Linux
• Expert in testing of cross browser Applications (Internet Explorer, Firefox, Safari, Google chrome)with different protocols like HTTP, HTTPS and FTP.
• Expertise in use of Quality Center & Test Director for writing test cases, test execution, defect management, defect tracking and Bug Reporting.
• Experience in developing, trouble shooting and customizing Manual as well as Automation scripts using Quick Test Professional.
• Experience in creating Traceability Matrix to ensure comprehensive test coverage of requirements.
• Used FACETS for various health insurance areas such as enrollment, member, Products and other FACETS related modules
• Profound understanding of insurance policies like HMO and PPO and proven experience with HIPPA 4010 EDI transaction codes such as 270/271(inquire/response health care benefits), 276/277(Claim status), 834(Benefit enrollment), 835(Payment/remittance advice), 837(Health care claim)
• Involved in 4010 and 5010 transactions along with ICD 9 and ICD 10 codes, and validated the HIPAA .
• Excellent communication and writing skills with the ability to adapt to new and dynamic environments
• Good team leader, Player and can work alone with minimal or no supervision
• Ability to multi-task, prioritize and work with time constraints while paying attention to details

TECHNICAL SKILLS

Testing tools: Quality Center, QTP, SOAP UI, TOAD, Facets

Bug Reporting Tool: Test Director, Quality Center, ALM

Databases: Ms Access, MS SQL Server, Oracle, DB2

Operating Systems: UNIX, Windows 98, 2000, XP, Windows 7, 8, IOS 7, and Linux

Programming Language: Java, .Net, COBOL, C++, C

Scripting Language: VB Script, XML

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

QA Tester

Responsibilities:

• Developed and implemented EDI applications to process Health Care transactions as per the HIPAA implementation.
• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
• Conducted Black Box Testing on the application and validated the dataflow in the application.
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice.
• Written multiple Test Cases (System, Integration) for multiple transactions include 837I, 837P, 835, (both inbound and outbound) transactions
• Wrote extensive SQL queries for data validation, analysis and manipulation, and maintaining the integrity of the database.
• Tested web services by generating XML SOAP requests and validated the corresponding XML SOAP responses.
• Performing Functional and GUI testing on Facets.
• Prepared test matrices based through defect status in Quality Center.
• Involve in testing of FACETS Implementation, involved in end to end testing of FACETS Claims Processing module, Membership and benefits.
• Retrieved records from multiple tables from Oracle Database by using joins such as Inner Joins, Outer Joins, and Self Joins.
• Perform Header and Body Testing as a part of Regression Test using SOAP UI.
• Planning for and reviewing the Test cases for Functionality, Security, Performance, Database and User Acceptance testing.
• Logged defects in Quality Center and interacted with the developers to resolve technical issues.
• Analyzed and tested data on claims manually and writing queries on DB database for validating data.

Environment: Facets, SOAP UI, Toad, Interactive SQL, DB2, MS Word, MS Project, MS Excel, Quality Center.

Confidential, Louisville, KY

QA Analyst

Responsibilities:

• Worked with Business Analyst and QA Lead in reviewing and analyzing the business requirements Documents and functional requirements.
• Prepared Test Cases based on business requirements and business rules for HIPPA EDI Transaction 834, 276/277, 270/271, 837/835.
• Tested all HIPAA transactions for multi version support (4010 and 5010) and validating the database to file elements.
• Analyzed HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• Maintaining knowledge of Medicare and Medicaid rules and regulations pertaining to the Facets configuration and evaluating the impact of proposed changes in rules and regulations.
• Set claim processing data for different Facets Module.
• Performed Black Box testing including Smoke,Functional and Regression testing.
• Maintained Test Matrix and Requirement Traceability Matrix
• Performed Security Testing on the application
• Tested user interface and navigation controls of the application using QTP.
• Executed test cases found errors reported defects, determined repair priorities, did regression testing and closed by using Mercury Quality Center.
• Created and maintained SQL Scripts and UNIX Shell scripts to perform back-end testing on the oracle database.
• Worked with BA Lead, Development Lead, QA Manger and Release Manger on Daily basis, and provide weekly status reports of QA team to Product Manager.

Environment: Oracle, HIPPA, EDI 5010, XML, QTP, Mercury Quality Center

Confidential, Vienna, VA

QA / EDI Tester

Responsibilities:

• Tested the HIPPA EDI 834, 270/271, 276/277, 837/835 transactions according to test scenarios and verify the data on different modules.
• Worked with Business Analyst and QA Lead in reviewing and analyzing the business requirements Documents and functional requirements.
• Involved in data mapping to create the interface between CRS and Confidential to get existing member’s data from CRS system.
• Importedpreexisting Microsoft Word and Excel-based requirements and testsfor analysis in MQC.
• Performed Positive and Negative Testing Manually
• Performed Security, User Acceptance and Usability testing
• Conducted heavy data-driven testing using QTP
• Inserted Checkpoints to check for broken links, Text and standard properties of an object using QTP
• Tested user interface and navigation controls of the application using QTP.
• Tested the ANSI X12, 270/271, 276/277, 837/835 transactions according to test scenarios and verify the data with Facets on different modules.
• Performed the Backend integration testing to ensure data consistency on front-end by writing and executing SQL query on the Database.
• Executed test cases found errors reported defects, determined repair priorities, did regression testing and closed by using Mercury Quality Center.
• Monitored the Defect Tracking Process and generated customized graphs and reports for the client using QC.
• Actively participated in walkthroughs and enhancement meetings
• Maintained Test Matrix and Requirement Traceability Matrix.

Environment: Oracle, HIPPA EDI, XML, QTP, and Mercury Quality Center.

Confidential, Denver, CO

QA / EDI Tester

Responsibilities:

• Worked with TEAM in reviewing and analyzing the business requirements Documents and functional requirements.
• Analyzed Business Requirements and Functional Requirement and developed Test Plans, Test Cases for the testing.
• Good Understanding of the EDI (Electronic data interchange), Implementation and Knowledge of HIPAA code sets.
• Involved in Up-gradation of HIPAA ANSI X12 4010 transactions to HIPAA ANSI X12 5010 and ICD-9-CM to ICD-10
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 837/835, 270/271, 276/277 transactions.
• Checked the data flow through the front-end to backend and used SQL Queries to extract the data from the database.
• Participated in requirement walkthroughs and creation of test plan
• Maintained Traceability matrix and Test Matrix
• Worked on the Agile methodology of SDLC
• Performed Sanity Testing and Smoke Testing
• Performed Security, User Acceptance and Usability testing
• Investigated software bugs, logged defects and generated defect reports using Quality Center.

Environment: Quality Center, ANSI X12 5010, QTP, Windows, SQL Server, XML.