SUMMARY

• Over 10 years of experience in Software Automation/Manual Testing, Healthcare, financial Services, Banking, Mortgage and Investment Service of Client/Server and Web applications.
• Proficient in all levels of Testing like Functional Testing, Smoke Testing, Integration Testing, System Testing Regression Testing UAT and Production support.
• Clear understand of Software Development Life Cycle (SDLC), Testing, Methodologies and Techniques. Experience assessing testing processes, creating, implementing test strategies and SQA strategies using Agile testing methodology.
• Expertise in diverse domain technologies like Banking, Mortgage, Insurance, Finance
• Expertise in documenting the Business s Requirements Document (BRD), Technical Requirement Document (TRD), generating the UAT Plan, maintaining the Traceability Matrix and assisting in Post Implementation activities.
• Excellent working knowledge of System Development Life Cycle (SDLC) in Requirements gathering, Analysis, Design, Development, Implementation and Testing, Methods like Waterfall, RUP & Agile.
• Strong understanding of healthcare Domain, claims management process, Knowledge of Medicaid and Medicare Services
• Expertise in both Manual Testing and used ALM, Microsoft Test manager, Rational Quality Manager.
• Proven experience in manual testing tool like Quality Center
• Estimate and obtain management support for the time, resources and budget required to perform the testing.
• Audit mortgage loan files received from the Mortgage Loan Officer (MLO) and identify missing documents, data inconsistencies or errors.
• Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Good working knowledge of Automation tools like QTP, Load Runner, JIRA and Expertise in QTP in running scripts for Functional and Regression Testing.
• Expert using Descriptive programming and VB Script.
• Good Working knowledge of Web Services, WPF, WCF and Client/Server applications testing.
• Expert using HTML, DHTML and basic knowledge of DHTML.
• Experienced in performing Data Driven Testing using parameterization in Quick Test Pro, to test the application with different sets of data.
• Proficient in using Test Management tool Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Reporting.
• Involved in performing functional, system, usability, ad - hoc, regression and user acceptance testing.
• Working knowledge of using QTP Scripts with Standard, Text, Bitmap, Table Checkpoints and Synchronization Points.
• Expertise in Problem solving and Bug Reports using Bug Tracking Tools.
• Experience in writing SQL Queries, Stored Procedures, T-SQL, Database schema
• Involved in Load Test and Stress Test using Performance Testing tool Load Runner.
• Functional & Design Sessions with Product Development & Business Stake holders
• Strong leadership ability, can work and manage multiple projects, give direction to others, and take a lead role in improving organizational processes.
• Strong understanding of healthcare Domain, claims management process, Knowledge of Medicaid and Medicare Services.
• Expert in creating Use Cases, Use Case Diagrams, Class Diagrams, Sequence Flows using MS Visio and UML concepts
• Strong technical expertise on fixed income securities, risk associated with bonds, concept of yield spreads, credit analysis and various financial models for valuation of debt securities.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Experience in identifying, creating and executing Manual Test Cases, Performance Test cases and Automation Test cases.
• Experience in conducting Test Case Reviews with Business and Project Teams.
• Experience in preparing daily testing status reports, metrics.
• GoodBusiness, Analytical andTechnical writingskills.
• Highly motivated,adaptable, detail and resultoriented individual, with strong focus on the quality.
• Ability toprioritize and schedule multiple taskson a day-to-day basis.
• Goodcommunication and facilitationskills, including the ability to deal with people with conflicting needs. Experience in working with Groups, Business Users as well as Senior Management.
• Maintained the Traceability Matrix table to track the Business Requirements to the design to the testing keeping track of all requirements in the BRD.
• Maintaining the Requirements Traceability Matrix (RTM) across deliverables of a project.

TECHNICAL SKILLS:

Methodologies: Waterfall, Agile, Scrum

Testing Tools: Selenium, QTP, WebDriver, SOAP UI, HP ALM, HP UFT, JIRA, Xray

Project Management: Microsoft Office Suite

Web Services: SOAP, REST

Languages: Ruby, Visual Basic, JavaScript, VBScript, HTML, XML

IDE Tools: Eclipse, Net Beans

Databases: Oracle, SQL, MS-Access, FoxPro

Web Development Tools: Photoshop, Dreamweaver, Expression Web from Adobe

Reporting Tools: Crystal Report, Business Objects

Platform: Windows, UNIX, Linux

PROFESSIONAL EXPERIENCE:

Confidential

Sr Automation Engineer

Responsibilities:

• Working on Curam application. It is a web based application. Analyzed test cases in comparison with Functional Documents and Change Requests. Working on different areas like Regression and different Releases.
• Involved in analyzing system design specifications and developed Test Plans, Test Scenarios and Test Cases to cover overall quality assurance testing.
• Performed both manual and automation testing and created various test results to track the testing results.
• Export requirement, test cases into the Quality Center, run manual and automation test cases from test lab and log defects from defects module.
• Followed up with standard software testing life cycle (STLC) to perform different types of testing for the projects.
• Participated in peer review meeting for created Test plan, test cases and analyzing various testing documents and process of testing life cycle.
• Created standard testing life cycle flow diagram for projects and presented to test team to follow testing process.
• Designed Functions Library, Functions, Subroutine's, Common functions, Utilities functions, Regular Expressions and Environmental variables using QTP in VB scripts.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Involved in maintaining and uploading the QTP Scripts to Quality Center.
• Allowed a Hybrid framework to adopt key word driven data-driven and script modularity methods.
• Created repeatable user defined functions and stored them as function libraries (.vbs files)
• Required to use Descriptive Programming at certain situations to complete the scripts.
• Preparing Test Scenarios, preparing Test Cases for module, integration and system testing
• Validating the Enterprise Data Warehouse, Data Mart Data various line sales, commercial, customer service, executive, financial reports and validating data for ETL, OLAP Cubes, SQL script and Reports.
• Validate single/multi-layer with tier down structure and summary/details with SQL 2005 /2008/2012 Integration SSIS, Analysis SSAS and Reporting SSRS Services and Tableau Dashboard, DQS.
• Validating SSIS ETL packages, mapping validation, ETL job, batch process automation for the new changes in Data warehouse, Operational Data and Documenting Data Mapping Document.
• Creating various functional test scripts and test scenarios to check Count, Dimensional data, Factual data is populated as per requirement.
• Testing API services through SOPA tool and create test plan and executed.
• Tested RESTful application which serves json data for its client applications and me has to test so many various json outputs.
• Build a testing team of professionals with appropriate skills, attitudes and motivation.
• Identify Training requirements and forward it to the Project Manager (Technical and Soft skills).
• Assign task to all Testing Team members and ensure that all of them has sufficient work in the project.
• Ensure content and structure of all Testing documents / artifacts is documented and maintained.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
• Attend the regular client call and discuss the weekly status with the client.
• ETL validation using SQL scripts for testing the both in various environment for both Functional and Regression inSSRSreports andSSIS ETL packagesand various stored procedures.
• Validate T-SQL and create Test Data to get the test results for various test scenarios.
• Delegate and coordinate work to 4 member offshore team and validate the deliverables quality against the business requirements with Results and deadline drive. Conduct on call meetings with offshore with Daily standoff meetings.
• Create UDF, UDAF, and UDTF queries
• Communication with the Client (If required).
• Design CI/CD processes in the context of a Jenkins orchestration, including the usage of automated build, test/QA, and deploymenttools
• Act as the single point of contact between Development and Testers.
• Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
• Participated to create Test Analysis reports (TAR) and stored them into the Quality Center.
• Updated RTM in daily, send status report and daily tracking report to test manager.
• Performed UAT testing in the UAT environment prior to notify to the customer to start performing UAT testing.
• Performed Functional Testing using Quality Center.
• Developed QA and Testing staffing plan for the agile teams
• On-boarded client and consultant resources for the program
• Introduced and trained team members on TEMPeffective exploratory test practices
• Defined, measured, and improved quality measures and managed testing integrity
• Created and reported release level testing status reports across the program
• Monitored the velocity of QA and testing teams Project Monitoring and Tracking,, Risk Planning and Assessment, Defects Analysis & Test Metrics Preparation

Environment: Quality Center, QTP, SOAP UI, HTTP, CLI & API Testing, ETL, SQL Server, UFT, Test Director 8.0, UNIX, SQL, Agile, XML, MS Office

Confidential, Camp Hill, PA

Software QA Tester

Responsibilities:

• After understanding the requirements from Functional Speck written Manual test cases for Integration, Sat (End to End), Regression, Load, UAT.
• Validated test cases for scope and testability.
• Interacted in team meeting with Developers, SMES and Business Analysts.
• Tested in different environment like Sat, INT, Production, UAT
• Actively involved in the creation of comprehensive resource center through collection, documentation and extensive editing of relevant medical literature.
• Responsible for accomplishing business objectives by identifying and solving customer information and processing problems.
• Performed Data Profiling of current state of data in the Data Warehouse by doing Data Analysis using advanced SQL Queries and Microsoft Excel, finding Gaps in Data and formulating solutions for the same
• Created Requirement Traceability Matrix and User Requirement Specification Document (URS) verified the functionality coverage/user requirement coverage. Designed and developed Test plan, Test strategies, and Test Cases using HP Quality Center.
• Involved in testing Batch and Real Time updates of HIPAA-4010-mandated ANSI 270 (Eligibility and Benefit Request) and the ANSI 271 (Eligibility and Benefit Response).
• Analyzed business requirements and segregated them into Use Cases. Created Use case diagrams using Rational Rose according to UML methodology.
• Conducted Automation/manual testing using the Standards, guidelines and structured methodology in testing the application.
• Implemented Business Intelligence (BI) to halp users make better business decisions. Conducted workflow, process diagram and GAP (GAP) analyses to derive requirements for existing systems enhancements.
• Created data model that visually represents the nature of data, business rules governing the data, and how it will be organized in the database.
• Created different suite in MTM and TFS for implementing the test cases under the suites.
• Created bugs in MTM and assigned to the related Developers. Once the bug is resolved condition, re-tested if everything is working fine according to the requirement close the bug.
• Tested most complex test cases in the project.
• Knowledge of how to convert HTML into Java JUnit in Selenium IDE for automation scripts.
• Knowledge of Selenium Web driver Java JUnit scripts and Eclipse.
• Good in System testing or End to end testing
• Experience with Waterfall Model
• Run the scripts in QTP and validated results
• Created different budgets like TANF, SNAP, MA, LTC, LIHEAP

Environment: SQL, oracle, MS Visio, MS Office, Agile, SharePoint, JIRA, MS Outlook, MS Project, MS Word, MS Excel

Confidential

Responsibilities:

• Created objectives based on the high level documents.
• Based on the objectives created Test cases in MTM.
• Working knowledge of Soap UI Testing like service logs in service Manager.
• Created Integration, System, and Regression and UAT Test cases.
• Worked on Medicare Part D Member Eligibility and worked on Eligibility reports.
• Expert in Smoke/Exploratory Testing
• Developed test documents and mapping documents for implementing Health Care HIPAA transactions like 834, 837I, 837P, 837D, 820, 997,270, 271, 276, and 277.
• Coordinated with the EDI team in developing and documenting the detailed testing work plans and created the various testing documents for the assigned EDI transactions.
• Coordinated with the developers and IT architects to design the interface of the new system according to the X12 (270, 276, 278, 834, 837 (me, P, D) and 820) standard
• Created Change request test cases for all types of testing.
• Created different Budgets based on the requirements and write the test cases an
• Created bugs in MTM and linked to test cases and monitor the bug at various stages of development and testing till the bug is finally closed.
• Extracted 834, 820, and Group EDI information to create enrollment scenario documents for internal testing reference.
• Defined and documented the vision and scope of the project.
• Developed internal algorithms, condition-action tables and decision trees and tables that incorporate member’s personal and medical information.
• Gathered requirements, developed Process Model and detailed Business Policies.
• Involved in writing and implementation of the test plan, and various test cases for UAT.
• Responsible for analysis of discrepancies in the eligibility reconciliation process for multiple stakeholders and continuous process improvement of the reconciliation process.
• Training other analysts on the transactions and on the reconciliation process.
• Conducted eligibility analysis of EDI (X12) 837,834, 820, 835, 999 protocols in Medicaid and Medicare Services
• Translated 834 (enrollment), 820 (payment), and Group Setup EDI information into technical mapping documents using State’s HIPAA compliance X12 companion guide during the process of grouping businesses based on proposed variables, hence enacting a seamless health exchange.
• Worked the technical and development team to resolve identified issues in a timely manner.
• Actively involved in the creation of comprehensive resource center through collection, documentation and extensive editing of relevant medical literature.
• Working knowledge of reproduce Production bugs.
• Working knowledge of Production support and Maintenance QA.
• Created the following documentation:
• UAT Support Document
• Production Support document
• Budget document
• Maintenance document
• Load Testing Documentation

Environment: SQL, oracle, MS Visio, MS Office, Agile, SharePoint, JIRA, MS Outlook, MS Project, MS Word, MS Excel

Confidential, BOSTON

UAT Tester

Responsibilities:

• Bank Officer Portal application
• Customer - Product Relationship application
• Credit card Origination and Servicing application
• Loan Origination and Servicing application
• Work Flow Manager
• Campaign Creation
• Referrals Creation
• Worked as a Test Executer Created Manual test cases and executed test cases in Quality Center, ALM.
• Audit mortgage loan files received from the Mortgage Loan Officer (MLO) and identify missing documents, data inconsistencies or errors.
• Adhered to all federal and state compliance guidelines relative to retail mortgage lending
• Manually Created String in Mainframes.
• Tested the defects on different server in Mainframes.
• Post, Print, Pull, Cliff the file Items.
• Discuss with the Business and consulted different IT Group members about various ETL processes and associated interfaces and related UNIX Batch Scripts so that the detailed functionality of the system can be understood and all the test scenarios can be derived.
• Coordinate ETL Test case walkthroughs and obtain signoffs on them from technical architecture team.
• Validate the functional and nonfunctional requirements for ambiguity, scope creep, detail and testability.
• Transformed Business and System Requirements in to Test Scenarios, Test Cases, Test Steps and Test Data Requirements.
• Work with Stakeholders on defining and managing the requirements, change requests, test process, test plan, tasks, estimates, deliverables, defect and execution status reports, forecasts, metrics, issues, risks, expectations and assumptions.
• Setup test data and execute test cases.
• Document defects and conduct defect reviews.
• Share my understanding of the systems intended structure and behavior with fellow testers and stakeholders.
• Built partnerships with developers, system analysts, project managers and business managers
• Systematically maintained test data sets for test case execution in Mercury Quality Center for the various builds during different phases of testing.
• Conducted Manual testing & executed Test Cases for various Functional Scenarios by running the batch processes in UNIX Box
• Wrote backend SQL Queries to verify and validate various data mapping test scenarios in the source Enterprise Data Ware House “EDW” and target Oracle database.
• TEMPEffectively coordinate to work with the off-shore test team and follow-up with them on day to day basis to get the work status report which mainly includes number of test case design and test case executed per team member & related information.
• Performed Functionality and Regression Testing of the web page objects such as HTML links and HTML images using UFT.
• Data Perfection on defected Mock Items.
• Citrix for Data perfection, Code Line Completion, Amount keying, Balancing Adjustments.
• Responsibilities: As a UAT Tester tested all Functions based on requirement document.
• Tested all Entry Numbers, Account, and Routing Numbers as part of UAT.
• Performed UAT testing on different Checks.

Environment: Win XP-Pro, Oracle, EDW, UNIX-AIX, ASP, XML, RMS, RDF, AS/400, Quality Center, UFT, DB2, TOAD, Oracle SQL Developer.

Confidential, VA

Test Engineer

Responsibilities:

• Created Test Plans, which detailed the testing scope, testing requirements, success criteria, milestones and necessary resources.
• Manually performed end-to end testing and System testing.
• Performed manual testing by entering positive and negative values and boundary values to the application. Updated test cases document with the results.
• Developed Test Plans, Test Cases for the test
• Good Understanding of the EDI (Electronic data interchange), Implementation and Knowledge of HIPAA code sets.
• Tested the interface between database and the application
• Involved in writing extensive SQL Queries for back end testing oracle database.
• Retrieved files using SQL statements and UNIX commands.
• Maintained Traceability matrix and Test Matrix
• Created and maintained SQL Queries for back-end testing
• Performed manual back-end testing using PL/SQL to connect to an Oracle 9i database on a UNIX server
• Maintained various versions of Test Scripts
• Performed Sanity Testing and Smoke Testing
• Investigating software bugs and reporting to the developers using Quality Center Defect Module
• Generated defect reports using Quality Center for the developers.
• Performed Usability Testing
• Performed Black Box, Integration, Regression Testing. Investigating bugs and reporting to the developers.
• Analyzed the business requirements, functional specifications, system requirements process flows and test specification documents.
• Created Test Cases, mapped requirements to the Test Cases designed, executed tests and logged defects using Quality Center.

Environment: J2EE, Oracle10g, Quality Center, Websphere5.x, SharePoint.