SUMMARY

• Over 6 years of diversified experience as Quality Assurance Analyst in Manualtesting and Automated testing of Web and Client/Server Applications in Insurance and Healthcare domains.
• Hands on experience and exposure in all phases of project development lifecycle and Software Development Life Cycle (SDLC) right from Inception, Transformation to Execution which include Design, Development, and Implementation.
• Excellent knowledge in Agile methodology, Waterfall model of software development life cycle.
• Extensive experience in developing Test Plans, Test Scenarios, Test Strategy, Test Cases, Test Matrices, Test Reports and documentation of Manual test cases.
• Performed Smoke testing, Sanity testing, Functional Integration Testing (FIT), System Integration Testing (SIT), Regression and User Acceptance Testing (UAT).
• Strong skills in database testing using SQL queries on RDBMS.
• Experience in Service Oriented Architecture, Business Process Management, Web Services and Client - Server Architecture.
• Experience inintegration testing of ESB and ETL interfaceswhich use tools like Websphere MQ, Websphere Message Broker, Informatica and Data stage.
• Experience in test execution - Integration, Functional, System, Regression, Compatible testing and Database Testing using SQL and User Acceptance Testing (UAT).
• Expertise in preparing RequirementTraceability Matrix based on High/Detail requirements and Test Cases.
• Experience in full life cycle of manual and automated testing using tools such as Quality Center, HP ALM, ITKO LISA, Quick Test Professional, Rational Test Manager, Rational Clear Quest, JIRA and SOAP UI.
• Ability to quickly understand Business Requirements and Functional Specifications and frame test scenarios and test cases based on the business requirements document (BRD).
• Proficient in creating Test Plans, Test cases, Test Scripts and Test Procedures for the testing of various types of software applications (Web and Client Server).
• Worked on BPT’S (Business Process Testing) and maintained and executed the test cases in Quality center tool and logged the defects.
• Worked in conjunction with the Business Analysts and Development teams to analyze and solve the issues.
• Expert in performing Backend testing by writing and executing SQL queries.
• Expertise in writing, maintaining and executing Test plans, Test procedures, Test Results and generating software defect reports for the developers.
• Expertise in evaluating test results using test tools to manage Test scripts, Test execution and Defect resolution process.
• Excellent experience in writing Java Script, VB script and Shell scripts.
• Good Organizational skills with the ability to track and prioritize numerous simultaneous tasks.

TECHNICAL SKILLS

Testing Tools: HP ALM 11.5, HP Quality Center(QC) 10/9.2, Test Director 8.0/7.5, CA ITKO LISA,SOAP UI, JIRA, IBM Rational Clear Quest, QTP, Load Runner

Languages: C, C++, Java, SQL, Pl/SQL, TSQL, Visual Basic

Operating Systems: Windows NT, Windows 95/98/2000/XP/Vista, and UNIX

Databases: Oracle 8i/9i/10g, DB2,MS Access, MS SQL Server

Scripting: XML, SOAP, HTML, PHP, VBScript

Protocols: TCP/IP, HTTP, HTTPS, SOAP and MQ Series

Servers: WebLogic, WebSphere Application Server, Apache

Browsers: Internet Explorer 6.0/7.0/8.0, Mozilla Firefox 3.x, Safari and Netscape

Tools: Excel, Visio, PVCS, Bugzilla, MicroStrategy, Ultra Edit, MS SharePoint,TOAD

PROFESSIONAL EXPERIENCE

Confidential, Lake Forest, IL

QA Analyst

Responsibilities:

• Analyzed business requirements, system requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center.
• Reviewed Business Requirements, Technical Design Documents and specs to prepare Test Plans for System Testing and Integration Testing.
• Designed and developed test scenarios (Use Cases) as per the requirements in Quality Center.
• Responsible for doing coverage analysis / gap analysis for the given functionality.
• Responsible for Manual Testing, creating release analysis, developing and implementing test plans, defining test scenarios and designing test cases throughout the project lifecycle..
• Extensively involved in Moss SDLC Process by writing Test cases, Test Scripts and Test Plans.
• Executed Sanity & System Test Cases to check the functionality of the application.
• Performed on various major functionalities like Policy Submissions, Change, Cancels, Reinstate, Rewrites and Renewals.
• Performed data-driven testing for enrollment, billing and document generation interfaces.
• Tested MIB, PHI (Intelliscript) Web Service for underwriting verifications.
• Involved in System, Regression Testing.
• Worked closely with developers to make sure that the fixes are done in time and efficiently.
• Validated the data by using SQL extensively.
• Done regression testing for the defects fixed in every build.
• Wrote and simulated multiple end to end business scenarios for performance testing and automation testing.
• Execution of Functional, Integration, Regression, Performance and Acceptance Test cases.
• Extensively used Jira for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Performed Positive and Negative testing of the application for identification of bugs after fixing of errors in each subsequent build during the process of development.
• Involved in all phases of testing like Smoke, Functional, User Interface, System testing and Regression testing.
• Worked on different types of Test Steps like Web Services, JDBC in ITKO LISA.
• Worked on different types of Assertions like XML, Database in ITKO LISA for better Performance.
• Performed Functional, Smoke Tests, End-End testing and Regression Testing on various Platforms and Web browsers.

Environment: HP ALM 11.5x, CA ITKO LISA 5.0.22,JIRA, Share Point, Soap UI4.x,XML, SOAP, PL/SQL, SQL Server, Windows 7/ XP, Unix, Java, Cvs, InsPro, Websphere Message Broker, Websphere MQ, Data Stage.

Confidential, Madison, WI

QA Manual/Automation Analyst

Responsibilities:

• Analyzed business requirements, system requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center.
• Reviewed Business Requirements, Design Documents and specs to prepare Test Plans for System Testing and Integration Testing.
• Designed and developed test scenarios (Use Cases) as per the requirements in Quality Center.
• Responsible for doing coverage analysis / gap analysis for the given functionality.
• Responsible for Manual Testing, creating release analysis, developing and implementing test plans, defining test scenarios and designing test cases throughout the project lifecycle..
• Extensively involved in Moss SDLC Process by writing Test cases, Test Scripts and Test Plans.
• Executed Sanity &System Test Cases to check the functionality of the application.
• Worked on Property and Auto products using Guide wire Application.
• Performed on various major functionalities like Policy Submissions, Change, Cancels, Reinstate, Rewrites and Renewals.
• Performed data-driven testing for Premium match test for various product lines like CU (Commercial Umbrella), BOP (Business Owners Program), CPP (Contractors Package Program) and CA (Commercial Auto).
• Performed Policy and Billing Center Integration Testing on various Billing Instructions.
• Tested Code 1 Web Service for Address verifications.
• Involved in System, Regression Testing.
• Worked closely with developers to make sure that the fixes are done in time and efficiently.
• Validated the data by using SQL extensively.
• Done regression testing for the defects fixed in every build.
• Wrote and simulated multiple end to end business scenarios for performance testing and automation testing.
• Execution of Functional, Integration, Regression, Performance and Acceptance Test cases.
• Extensively used Jira for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Performed Positive and Negative testing of the application for identification of bugs after fixing of errors in each subsequent build during the process of development.
• Involved in all phases of testing like Smoke, Functional, User Interface, System testing and Regression testing.
• Developed automated test scripts using Lisa to perform functional and regression testing.
• Created Test Scripts/Test Suites, run/execute the Regression Test Scripts/Test Suits locally and on servers using LISA.
• Executed the web services in different environments using LISA.
• Performing Web Service, Functional and Performance testing using LISA.
• Create Lisa Automation scripts for web service testing using XML execution and Raw Soap Request step.
• Performed Functional, Smoke Tests, End-End testing and Regression Testing on various Platforms and Web browsers.

Environment: Guide wire Policy Center7.01, Java, J2EE, Load Runner,Quality Center, LISA, JIRA, Share Point, Soap UI4.x,OBIEE 10g, XML, PL/SQL, SQL Server, Oracle 9i/10g, Windows 7/ XP, Unix/Linux, Java, Cvs.

Confidential

Jr. Manual Quality Analyst

Responsibilities:

• Design and development of orders and processing systems.
• Participated in Preparing Test Plans, Test Cases and Test Scripts.
• Performed System Testing, Regression Testing, Load and Performance Testing of system and User Acceptance Testing.
• Written modification request for the bugs in the application Used Test Director for tracking the bugs.
• Documented the defects in Test Director and followed up with the development team and helped developers to track the problem and resolve the technical issues.
• Involved in QA team meetings and bug tracking meetings.
• Submitted weekly status reports.

Environment: Test Director 7.5, Windows XP, HTML, VB, Oracle, Microsoft Office 2003.