OBJECTIVE

• I have over 6 years of diverse experience in Information Technology with an emphasis on Software Quality Assurance in Banking, Insurance, Retail Pos, Health and Telecom Domain.
• My ambition is to take up a challenging position in the area of Software Quality Assurance and Testing in a progressive, fast - paced dynamic environment that will allow me to align my skills in the organization in the most efficient manner.

SUMMARY

• 6+ years of good functional knowledge and extensive testing experience in Software analysis, Software Quality Assurance Testing (Manual and Automation) for Banking, Insurance Retail Pos, Health and Telecom Domain.
• Extensive experience in Manual Testing and Specialized in writing Test cases and Testing Life Cycle and creation of Test data .
• Good experience in QA methodologies like Software Development Life Cycle (SDLC), Agile, Waterfall and V-Model from project definition to post-deployment and experienced in complete Software Testing Lifecycle.
• Extensive experience in Positive, Negative, Data-driven, Functional Testing, Database Testing, System Testing, Regression Testing, Smoke Testing, Compatibility Testing and GUI Testing.
• Experience in managing the whole testing process using Mercury QTP (Quick Test Pro).
• Very good experience in doing Manual Testing by using defect management tools like Quality Centre, Microsoft Test Manager (MTM)
• Extensive experience in UAT (User Acceptance Testing), UAT Test Plans and UAT defect reporting.
• Very good exposure on Bug Life Cycle and STLD.
• Expertise in Agile/Scrum Implementation Management.
• Implemented Agile - SCRUM best practices with offsite development team while training Project Management to effectively adapt to Scrum Master responsibilities
• Good functional knowledge and extensive testing experience in Web services.
• Expert in test scripts development and coordinating with development team to fix bugs.
• Extensive experience on MS Office (Word, Excel, PowerPoint, Outlook, Access).
• Performed Back End testing, reading data models, writing SQL queries in Oracle, MS SQL Server.
• Ability to meet deadlines, handle pressure and co-ordinate multiple tasks in a work / project environment.
• Resourceful team player and capable of delivering tasks within stringent timelines and work in a team and Independent.
• Experience in reporting bugs using Microsoft Word and Adobe Pdf and tracking bug with Excel.
• Self-starter,energetic,highly motivated team playerwith excellentproblem-solving skills. Capable toquickly learnnew technology and adapt to a new environment.
• Possess Multi-tasking skills, ability to lead end to end QA efforts, result oriented, thrive in a fast-paced, deadline-based environment.

TECHNICAL SKILLS

Operating Systems: Windows, UNIX, MS DOS, Windows 7/XP/98/95, Linux.

Languages: Java, C, C++, VBScript, SQL, PL/SQL

DBMS: Oracle, MS SQL Server, My SQL, Teradata

Configuration management tools: SVN, CVS, Clear Case.

Testing Tools: HP Quick Test Professional, Load Runner

Bug Reporting: HP Quality centre, Microsoft Test Management (MTM), JIRA

Web Technologies: HTML, XML, Java, ASP.Net, ActiveX

Methodologies: Agile, Water fall, V- Module

Tools: TOAD, Sybase, Crystal Report, MS Word, Excel, PowerPoint Browsers Internet Explorer, Mozilla Fire fox, Google Chrome, Safari.

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Quality Analyst

Responsibilities:

• Worked with other Automation Team members to automate 1200 Test cases using a key word driven approach.
• The Framework uses DB2 Database to store Application Objects, engine scripts to dynamically generate Quick Test Professional Commands, and MS Excel to drive automated Test cases.
• Analyzed User Stories and system requirement specification documents and use cases for developing Test cases and studied the application workflows.
• Tested the application utilizing the agile methodology.
• Involved in writing test cases to test the workflow of claim processing, payment processing and billing application.
• Performed various scenarios by Manual Testing, executed different Test cases manually and Monitored the System Performance
• Involved in and responsible for Functional, Regression and Integration testing of the application.
• Enhanced QTP Scripts for data driven, functionality and regression testing.
• Created shared object repositories, various checkpoints, synchronization points and enhanced test script by using VBScript functions and programming elements.
• Designed the scenarios and executed. Monitored different performance graphs and monitors to detect performance bottlenecks.
• Prepared Traceability Matrix between Requirements and Test Cases
• Identified functionality and performance issues including: deadlock conditions, database connectivity problems, slow running SQL queries, unrealized resources, system crashes under load.
• Created function libraries, used environment variables.
• Involved in testing the DTS package that loads the flat files received from various applications into the Oracle database.
• Developed and executed SQL queries on Oracle database to retrieve data and check the tables whether they are loaded or not.
• Used MTM to track and report system defects and bug fixes.
• Reported the system defects and created daily test summary reports.
• Also involved in preparation of Test Logs.

Environment: UAT1, UAT2, SIT1, SIT2, Mainframe, J2EE, Web services, Informatica 8.6, Microsoft Office Suite, MTM, QTP, Windows XP, XML, DB2,Teradata v286 as Source for Data Extraction, Crystal Reports.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Analyzed business and technical requirements, developing strategic Test Plans, Test Cases and Test Scripts and responsible for monitoring proper execution of all the Test Cases, Test Scripts.
• Planning for Test execution activities to accomplish tasks on daily/weekly basis
• Co-ordination of Test Design/ Test Execution efforts across teams and with business.
• Developed Test scripts based on test cases.
• Performed Functional and Regression testing of application using QTP.
• Maintained shared repositories of recorded objects and created objects using Dynamic programming.
• Used test batch runner to run batch of tests.
• Developed and worked with automation framework.
• Tested XML document using QTP’s XML Checkpoint, XmlUtil object.
• Wrote SQL queries, Joins, Unions and Nested Queries on various data tables for Data validation and Backend Testing.
• Used Quality Center for Defect tracking and reporting.
• Validating all theBatch jobsthat are scheduled and executed on a day such as EOD and EOM (End of day, End of month).
• Participated in test case review, defects review meetings and requirements walkthroughs.
• Interacted with developers, Business analyst to resolve technical issues.
• Participated in defect review meetings and walkthroughs meetings.
• Presented Test Metrics to management for tracking status of the project and deciding Go/No-Go for each scheduled release of the application

Environment: Windows 2000, UNIX, Quality Center 11.0, Quick Test Pro 11.0, Oracle 10g, VBScript, Java.

Confidential, Atlanta, GA

Quality Assurance Analyst

Responsibilities:

• Analyzed system user stories and the Mockups, and developed detailed Test case for System Testing.
• Conducted meetings and Standup Meetings with Product owners, Scrum, Developers and Business Analysts to gather information about business process.
• Maintained Traceability Matrix to ensure all conditions are covered in the Test Cases.
• Wrote test cases for GUI and Functionality testing.
• Test various ETL Jobs developed by Dataware housing tool Informatica.
• Extensively used QTP to develop scripts for automation.
• Wrote SQL queries that simulate business processes.
• Performed Functional Testing and System Testing.
• Reported the bugs in Problem Tracker and traced them until they are fixed.
• Provided training to the users and helped them to perform UAT (User Acceptance Testing).
• Attended Empower training session by SME ( Subject Matter Expert).
• Coordinate, Mentoring of various tools and process flow of the application.
• In depth study of site Technical architecture (Web server, Appl.Server, DB server etc.)
• Created test plans with clients participation
• Scope analysis, functional and technical Walk through Base line High speed testing.
• Also involved in content management/ Change control and Version Management. Performed regular updates to various static web pages.
• Used LoadRunner for Performing Integration Testing and Data driven testing.
• HP Quality Center is used for reporting the results and organized all the test cases.
• Maintained Central GUI Map for the entire application with BPT(HP Business Process Testing).
• Memory leaks at each component level were identified and analyzed
• Database stored procedure executions, Indexes and views with load were analyzed. Tuned SQL server by changing Parallelism, update statistics, hints settings.
• Results log files were analyzed for various HTTP errors, Server errors etc. Event viewer was also used for analysis.

Environment: Java, JSP, XML, Oracle, Windows 2000, SQL Developer, HP Quality Center, LoadRunner, Quick Test Pro, BPT, Unix.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Involved in analysis of Business Requirement Specifications, Formulation of Test Plan, Test Cases for the Functional, Usability testing and regression testing.
• Training Environment Upgrade was tested to synchronize with normal production.
• Login restriction was implemented with single sign-on.
• Worked with Siebel Development team to develop business prototypes and introduce to users.
• Involved in functionality, smoke, regression and UAT testing.
• Spent time with business users to understand their day-to-day functions as it relates to the marketing functions.
• Assisted in drafting business requirements document (BRD) and Functional Design Document (FDD).
• Participated in test case review, defects review meetings and requirements walkthroughs.
• Interacted with developers, Business analyst to resolve technical issues.
• Attended status meetings all over the SDLC.
• Reported the activities to Project Managers.
• Developed, executed, maintained software test plans, test designs and test cases.
• Conducted review meeting on test plan, test cases with business analysts, developers, project manager and QC manager.
• Created and tracked bugs in Quality Center.

Environment: Quick Test Pro, HP Quality Center, JAVA, Web Sphere, XML, HTML, Script, Cognos Reporting, Windows XP Professional, MS Excel, MSWord, Unix, Oracle.