SUMMARY

• Software Quality Assurance Analyst over 8 years of experience in Software testing in different phases of SDLC, QA principles, practices and procedures with emphasis on Functional Testing, Black Box Testing, Backend Testing, Web services testing, data management testing, Billing testing, Integration, Regression, User Acceptance Testing(UAT), Usability, GUI testing of Client/Server, Web based applications and desktop application.
• Proficient in preparing Test Plans, Test Strategy, Test Inventories, Test Scripts, Test Designs, Test Matrices, Test Report.
• Extensive experience in Black box, Functional Testing, User Acceptance Testing (UAT), Module, Black Box, Regression, Integration, System, Parallel, Usability, Use case, Disaster Recovery and Smoke Testing.
• Extensively experienced in Software QA performing Manual and Automated Software Testing using Test Suites like QTP, Quality Center and Selenium.
• Experienced in designing and reviewing Test Case, Requirement Traceability matrix (RTM) Test Scenario, Test data, Test Log, Test Summary Reporting, Root cause analyzing.
• Hands on experience in implementing QA methodologies on the basis of Quality standards like ISO, CMM levels.
• Interacting with client business team to gather business requirements and identify requirement gaps. Communicating business problems with business partners and other customers.
• Worked as Subject Matter Expert (SME) for Billing Product and data management.
• Experience in Defect Management. Reporting and tracking the defect till closure in defect tracking tool - Bugzilla, JIRA.
• Developed and executed various end-to-end scripts using QTP/UFT for automated testing of each individual Functionality & Regression Testing of the application.
• Tested backend database using SQL queries.
• Involved in functional testing of web pages using QTP.
• Responsible for GUI Testing, Functional Testing and Regression Testing using QTP/UFT.
• Expertise on Test Management Tools: HP ALM Quality Center, VSTS-TFS, Serena.
• Strong understanding of various software testing methodologies (V-Model, Water-fall, Agile, RUP).
• Experience in developing and implementing comprehensive test strategies and plans for very large distributed projects involving multiple components, complex event processing, and automated business process management.
• Experience on production, hot fix defect, QA help-desk defect/issues and working with Client directly.
• Experience on SQL Commands on SQL server 2008 for back end validation in the database & also validation on different servers.
• Working Experience in MDM( Master Data Management) on SQL Server.
• Experience in testing Web services using SOAP UI 4.1.
• Involvement in all phases of the Software Test Life Cycle (STLC).
• Strong in Software Development Life Cycle (SDLC) processes and test methodology.
• Supported business users in User Acceptance Testing/Business logic testing.
• Worked on Effort estimation (LOE), resource management, and risk assessment for each test cycle.
• Working and maintaining detail QA and Technical documentation.
• Leading test team and Managing/coordination with internal and external stakeholders on regular basis for project updates, guide the team to in corporate customer feedback and responsible of project delivery.
• Good Experience on Selenium Automation using Web Driver.

TECHNICAL SKILLS

Test Management Tools: HP ALM Quality Center 8.2/9.2/10, VSTS- TFS, Serena

Defect Tracking Tool: Bugzilla, JIRA, Quality Center 8.2/9.2/10,Emprix, TFS, Mantis.

Operating System: Windows 95/98/NT/2000/XP, UNIX.

Programming Language: C, C++, SQL, XML

Database: SQL Server 2008, MS Access

Tools: Master Management Tool (MDM)

Platforms: Windows XP/2007/2008

Browsers: IE, Mozilla Firefox, Chrome, Safari

Microsoft Office: MS word, Excel, PowerPoint, MS Project Plan

PROFESSIONAL EXPERIENCE

QA Analyst

Confidential, New York

Responsibilities:

• Analyzed the Functional Specification Document (FSD) and Statement of Work (SOW) for testing of GUI applications and created test scenarios for each functional specification depending on Business Requirement.
• Worked on installation of build, Delta, Functional, regression and User Interface Testing.
• Tested Browser Compatibility with multiple browsers like NETSCAPE4.x, IE4.0/5.0 under the multiple environments like Windows 95/98, NT, Unix.
• Creating, executing, coding and enhancing the Automation test scripts using QTP
• Involved in Functional Testing and Regression Testing for various modules of the application using QTP.
• Developed Automation framework both Data driven and using Selenium WebDriver in Java and performing unit testing by using JUnit
• Configured Selenium Web Driver, and created selenium automation in java using prior to agile release.
• Executed scripts with different sets of data using Data Driven Wizard in QTP.
• Coordinated with support team in providing the inputs to resolve the QTP issues.
• Develop and execute automated tests for regression by using Selenium WebDriver
• Communicated with the other team members regarding M R s made during the QA Process. Used Test Directorfor bug database and reporting bugs.
• Design and write automated regression tests using Selenium web driver and object model framework
• Review Bugs listed as Resolved/Fixed (Resolved/Integrated) for latest release.
• Participate in weekly meetings with developers and business units to discuss outstanding technical issues and deadlines.
• Worked with Project Management & Operations teams for migrating projects into production environment.

Environment: Jdk1.2.2, Servlets, QTP, JSP, EJB, Web logic, HTML, Java Script, MS Access, Selenium, MS Excel, Windows 95/98, NT, Test Director.

QA Analyst

Confidential, NJ

Responsibilities:

• Involved in reviewing System Analysis, Business Requirements and Use Cases.
• Designed Test Plan and participated in writing Test Scripts and Test Cases using Test Director
• Validating check numbers and the amount printed after the Payment Run job is processed and comparing it to online.
• Involved in validating Reports and Documents which displays complete details of the claims processed.
• Performed Data import through WebADI module and kicked off concurrent programs to process the data, Built and executed queries to validate concurrent program.
• Involved logging bugs in Test Director that are found during the process of testing and running Defect Reports for status meetings.
• Created selenium test cases for different appointment creation scenarios.
• Created the new automation scripts using Selenium Web Driver.
• Wrote and executed automated test cases using Selenium to automate manual testing solutions.
• Prepared test plans and strategies for new requirements.
• Converted commercial QTP Scripts to open source Selenium WebDriver scripts to maximize the profits of the company without compromising Quality.
• Used Selenium WebDriver to test search results of Meta search engine.
• Interaction with developers, users and management to speed up the defect resolution.
• Involved in production checkout after implementing application successfully and used PVCS Tracker to log any production issues.
• Involved in functional testing of web pages using QTP.
• Responsible for GUI Testing, Functional Testing and Regression Testing using QTP/UFT.
• Developed Test Metrics on the weekly basis for senior management using MS Excel.
• Developed test cases to cover whole business functionality of the application in QC Test Planmodule for manual execution and mapped them into QC requirements module with the project requirements.
• PerformedBlack Box testing, Smoke, Functional, Integration, System, Database, Regression Testing.
• Executed all tests as test sets from Test Lab module and implemented Traceability matrix by associating and tracking the test cases and defects from Defects module.
• Executed SQL queries to fetch data from SQL database to perform backend database testing, validate and compare expected results with those actually obtained.
• Performed validation testing for each field in the application for different Positive and Negative test scenarios.

Environment: Test Director, Quality Center, QTP, Windows XP Oracle 9i, Selenium, Oracle Reports6.0, Oracle Forms6.0, Oracle Global Accounting Engine, Web ADI, SQL, C++, MS Excel, MS Access, UNIX, PVCS Tracker and Web Logic.

QA Tester/Analyst

Confidential, IL

Responsibilities:

• Client and Account structure established and scenarios are based upon parameters input into Client, Eligibility, rates and comparing this data online.
• Responsible for system study & information gathering.
• Involved in creating Test Plan, and Test cases based on software requirements.
• Developed Test Scenarios for each cycle based on system functionality
• Executed scripts Manually in Test Director for each release based on expected results.
• Involved System, Acceptance and End-to-End testing with downstream and upstream partners.
• Verified the data in the Oracle 9i tables as part of Database Testing on database by utilizing SQL queries.
• Prioritized and documented bugs in Test Director that are found during the process of testing.
• Performed white Box and Black Box testing on Development and Test Database Environments on MS Access and Oracle.
• Involved in testing daily, weekly and monthly reports which are generated after batch run.
• Involved in maintaining and updating automation scripts for every release based on business changes and new functionality

Environment: Test Director, Visual Basic, C++, MS Excel, MS Access, Windows NT/2000, oracle 9i, Forms,UNIX.

QA Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Checking the functionality of project.
• Executing the Test cases, and analyzes the Test results.
• Involved in defect status reporting, Prepare bug summary reports and release Notes.
• Study of the requirement specification, designs of modules for testing.
• Involved extensively in doing System Testing, and Regression Testing.
• Tested functional modules and product features in Agile environment.
• Creating test documentation and reporting bug reports

Environment: Quality Center, SAP, HTML, MS Office, Microsoft Excel, MS Word, Internet Explorer, Microsoft outlook, PowerPoint and Visio.

QA Manual Tester

Confidential, Raleigh, NC

Responsibilities:

• Involved in understanding functional requirements of the application from the use case documents.
• Involved in designing test cases for different modules of the application from the use case documents and maintaining them after review.
• Actively participated in manual testing of application, including integration testing, system testing and regression testing using MS-TFS.
• Worked closely with the test manager in understanding the application under test and on how to improve the testing quality to effectively uncover more defects.
• Attended training sessions on Vmodel, testing basics, test case designing, test review and bug reporting.
• Involved in Scrum stand up calls, prepared user stories, story board sessions.

Environment: Test Director, Quality Center, Windows XP Oracle 9i, Oracle Reports6.0, Oracle Forms6.0, Oracle Global Accounting Engine, Web ADI, SQL, C++, MS Excel, MS Access, UNIX, PVCS Tracker and Web Logic.