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Quality Assurance Analyst Resume

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Pittsburgh, PA


  • Around 8 years of experience in Software Quality Assurance and Testing field. Expert in testing both Web - based and Client/Server application in Windows and UNIX environment.
  • Highly accomplished in testing software solutions effectively by applying QA concepts, methodologies, best practices, tools, and processes.
  • Seeking a position as a Software Tester/Analyst in a challenging environment to utilize my expertise and further my knowledge.


  • Extensive knowledge of Software Development Life Cycle (SDLC), Quality Assurance Life Cycle (QALC), CMMI, and different types of methodologies such as Waterfall, Iterative and Agile.
  • Expert in Testing Life Cycle (TLC) Including Risk Analysis, Planning Process, Test Design, Performing Tests, Defect Tracking, Management and Test Reporting.
  • Expertise in diverse domain technologies like Banking, Insurance, Telecommunication.
  • Excellent testing experience in all phases and stages of testing with good working knowledge of testing disciplines, tasks, resources and scheduling
  • Experienced in documenting testing process and workflows using MS office tools
  • Expertise in writing Test Plan, Test Cases and generating Automated Test Scripts.
  • Experienced in testing Web-based and Client-Server applications on different environments.
  • Experienced in different kinds of testing: Black-Box Testing, Frontend & Backend Testing, Functional Testing, Positive, Negative, Boundary Testing, Integration Testing, System Testing, Compatibility Testing, Security Testing, Smoke Testing, Data Driven Testing, User Acceptance Testing (UAT) and Regression Testing.
  • Strong understanding of UAT testing methodologies and practice.
  • Extensive experience in manual and automated testing of applications using tools such as ALM, Quick Test Professional (QTP).
  • Extensive knowledge of Test Matrix, Requirement Traceability Matrix and Gap Analysis.
  • Experienced in RDBMS like Microsoft SQL Management Studio, Oracle, SQL Server 2000, and DB2.
  • Involved in Web Services Testing using SoapUI.
  • Experienced in RQM to manage test related documents.
  • Excellent written and verbal skills with exceptional analytical, critical thinking skills and strong team work orientation.
  • Proficient level of computer skills including MS Office, MS Word, Excel and Power Point.
  • Ability to adapt constant change and flexible in response to changing circumstances.
  • Updated the Day- to-Day and Weekly Status Report on the progress of the testing efforts.
  • Excellent understanding ofQA Principles, QA Process, Test Plans and Use Cases.
  • Excellent organizational ability, communication and analyzing skills.
  • Excellent technical & as well as logical & reporting skills.
  • Ability to multi-task and manage multiple complex initiatives simultaneously.
  • Can work within aggressive time schedules and work diligently towards corporate goals.
  • Ability to work independently as well as in a team environment.


Methodology: SDLC, Iterative, Agile Scrum

Databases: Microsoft SQL Server, Oracle, Toad

Operating Systems: Windows XP/7/8/Vista, UNIX

Languages: JAVA, VBScript, Visual Basic, SQL, XML, .NET

Management Tools: ALM/HP Quality Center, Rational Requisite Pro, Rational Quality Manager, Bugzilla, Rational Clear Quest, Jira

Testing Tools: ALM/HP Quality Center/Test Director, HP Quick Test Professional, Rational Functional Tester, SoapUI

Browsers: Internet Explorer, Netscape, Firefox, Safari


Quality Assurance Analyst

Confidential - Pittsburgh, PA


  • Review Business Requirement Document, Functional Requirement document, and System Architecture Document for clear understanding of the Application and the functionality.
  • Coordinated with Business Analyst and the Developer to discuss about the documentation gap and proposed solution.
  • Participated in Technical Specification review meeting, walk through meeting regular project status meetings and testing process review meeting.
  • Analyzed the Business Requirement Document, Technical spec, Design Document and Source to Target Mapping Document to prepare test plan for QA testing.
  • Cross-check all available project related document to assure all information are correlated.
  • Extensively involved in developing Test Plans, Test Scenarios, Test Strategies and Test Cases to test various functionalities of the application with inputs from assigned Business Analysts
  • Coordinated peer-review meeting for test case enhancement.
  • Responsible for UAT test planning like creating test plan, test scenario and test cases
  • Ensure that the pre-requisite for UAT testing are performed accurately and efficiently.
  • Assisted QA manager in identifying scope and developing test estimation.
  • Performed various type of testing including Smoke Testing, Functional Testing, Integration Testing, ETL/Backend testing and Regression testing.
  • Provided daily execution status and defect report to the entire team involved in that project.
  • Involved in Backend testing, Data warehouse testing for various project.
  • Prepared test Strategy document for Data Warehouse project
  • Prepared the Test Plan and Testing Strategies for Data Warehousing Application
  • Identified Source, Target and Data landing area by analyzing Data flow diagram, STTM and Process flow.
  • Extensively used SQL quires in backend testing.
  • Written test cases and logged defect using ALM
  • Verified that data migration to QA environment is done successfully.
  • Extensively worked with different source file such as flat files, CSV files and excel sheet.
  • Wrote queries to test the flat files data against the databases, performed source to target data validation based on mapping condition.
  • Ensured Error logs and audit tables are generated and populated properly
  • Organized Confidential meetings with team members, team manager, business analyst and technical team for detailed discussion of the report.
  • Performed Regression testing for every modification in the application, change request and new builds.
  • Participated in ongoing Defect Triage meeting to go through the new and existing defect and discuss about the action to be taken.
  • Tracked and resolved system defects and testing issues by working closely with Developers/SME
  • Prepared Test completion Certification report and QA Report for the business Confidential the end of testing phase.
  • Worked on multiple projects simultaneously in short deadline.

Quality Assurance Analyst

Confidential - Chevy Chase, MD


  • Responsible for analyzing the business requirement and functional specifications to design tests cases and reviewed the Business Requirement Documents (BRD), Functional Requirement Documents (FRD) and Technical Design Documents (TDD).
  • Participated in various meetings such as Requirement Review meetings, Daily Standup meetings, a Walkthrough meetings
  • Involved in developing Test Plan and Test Cases.
  • Worked on various functionality of the insurance application such as Policy Admin, claim and billing center.
  • Developed Test Scenarios to test the functionality of the application.
  • Created Test Data sets to test all testing Scenarios including Exception Handling for Missing and Invalid values.
  • Manually tested the calculation of the Insurance rate and the agent’s commission using MS Excel.
  • Developed Requirement Traceability Matrix to map the test cases with the Requirements.
  • Performed Sanity Testing to check the initial application stability.
  • Used Quality Center/ALM for uploading requirements, Test Plan, Test Cases, Test Sets and updating Test results.
  • Performed various kinds of testing such as Black-Box Testing, Functional Testing, Integration Testing, Security Testing, Smoke Testing, Backend Testing, and Regression Testing.
  • Report, Track, Review, Analyze and using Defect Tracking tool Bugzilla.
  • Involved in automation testing using Quick Test Professional (QTP) for Regression and Functional testing.
  • Performed Backend Testing by writing SQL queries.
  • Validated tests by crosschecking data in backend on Oracle using SQL Queries.
  • Performed User Acceptance Testing and provided demonstration to the end users about the application.
  • Created test data for UAT scenarios and developed low-level Test Cases for UAT testing purpose.
  • Participated in Regression Testing for each build/release.
  • Trained and coached new QA testers on the application and the testing tools.
  • Worked closely with the developer to learn about the product features and ensure that the testing issues are solved immediately.
  • Involved in daily meeting with Team members to keep track of defects and provided update on testing progress to the Team Lead.
  • Submitted weekly status report on the progress of testing to the QA Lead.

Environment: Microsoft Project, Quick Test Pro, Quality Center, VB Script, Java, .NET, HTML, XML, Oracle, SQL Server, Bugzilla.

Software Tester

Confidential - College Park, MD


  • Reviewed the Business and System requirements. Attended team meetings and walkthroughs for review and the resolution of the application and system application.
  • Created Specific Test Scenarios for Business Rules and Business Process
  • Worked closely with SME to understand the workflow.
  • Created Test Plan for all modules as per the Business Requirements.
  • Created both positive and negative test cases according to the Business Rules and Business Strategies.
  • Actively involved in various phases of Software Development Life Cycle (SDLC) including QA Life Cycle.
  • Developed Test Scenarios, created Test Data, and performed functional and non-functional testing.
  • Analyzing the Actual Results against the Expected Results.
  • Developed test cases, test scripts by using RQM
  • Executed test cases in RQM, Defect reporting, and management using Rational ClearQuest.
  • Conducted Regression testing during the various Sprints of the application using Rational Functional Tester.
  • Experience with web service testing using Soap UI.
  • Developed and updated Requirement Traceability Matrix (RTM), and conducted the RTM between requirements and test cases.
  • Performed Smoke Testing, Functional Testing, System Integration testing, Regression testing, Web testing, UAT testing and Database testing Confidential various phases of the development and test cycles.
  • Performed manual testing of the entire application.
  • Used Quality Center for creating test cases and test sets and submitting defects.
  • Followed up with the developers on defect status.
  • Improved the documentation of QA testing practices to enhance their repeatability, maintainability.
  • Performed query operations on Oracle to do data validation.
  • Execute SQL Queries to ensure required data is present and retrievable using TOAD for Oracle.
  • Participated in Regression testing of the entire application after code freeze.
  • Generated weekly Status Reports to the team manager & participated in weekly status meeting with Team members, Team managers, Business analysts & Technical team.

Environment: Quality Center, SOAPUI, RQM, Rational ClearQuest, Rational Functional Tester, .Net, VBS, Java, Windows XP, Oracle, TOAD.

Software Test Engineer

Confidential - New York, NY


  • Developed Test case based on the user requirements and system requirements document for functional, Regression, Web testing and Back end testing.
  • Involved in QA Life Cycle to enhance the work flow get going.
  • Understanding the Functional requirements, Design documents, Requirements documents and use case and designing test cases for corresponding modules to test the complete functionality of application.
  • Executed test cases and verified actual results against expected results.
  • Performed Functional, system, regression and Integration testing of the application based on the Business Requirement.
  • Developed complex SQL queries to test the database values for data integrity.
  • Executed UNIX command to navigate file system.
  • Interacted with developers & Business Analysts to resolve application defects.
  • Report, Track and Review defects in defect tracking tool Bugzilla.
  • Validate all functionality with requirements.
  • Used Quality Center for creating test cases and test sets and submitting defects.
  • Defects were tracked, reviewed, analyzed and reported using Quality Center.
  • Maintained Test Matrix for the latest test results information
  • Analyzing Test Results, Interacting with developers resolve the defects.
  • Involve in writing SQL queries to validate data with Back-end with the GUI.
  • Experience with RDBMSs (Oracle) and demonstrated ability to write SQL statements.
  • Involved in database validation - check the updated data in the database.
  • Maintained the Requirements Traceability matrix to verify that all the requirements are met as per the defined business processes and requirements.
  • Responsible for the day-to-day and weekly status report on the progress of the testing efforts.
  • Participated in scheduled meetings and maintained good relationship with developers and Business Analyst.

Environment: Java, C++, UNIX, SQL Server, Quality Center, .NET, Bugzilla, HTML, XML

Software Tester

Confidential - New York, NY


  • Wrote test cases and created different scenarios using Excel.
  • Performed Manual Testing like Positive Testing and Negative Testing, Regression, System, Integration, Functional Testing.
  • Attended meetings to update status and worked closely with QA manager.
  • Analyze and Report Test Results for manual and automated test scripts.
  • Prepared RTM Document to ensure that all the requirements had sufficient coverage for through testing.
  • Participated in peer review of software requirements, test cases and test procedures.
  • Involved in User Acceptance Testing, GUI Testing, and Regression Testing on different versions of the application.
  • Executed Test Cases manually, Validate Test results, determine defects, Record and Report Defects.
  • Followed the defect lifecycle to report and manage defect.
  • Produced Test Metrics showing the number of test cases executed, number passed number failed and number left to execute.
  • Reported issues into the bug reporting system and follow up with the development team until it gets resolved using Test Director.
  • Interfaced with developers to resolve technical issues and investigated software faults.
  • Performed Functional and Regression Testing using QTP.
  • Created automated test scripts and Performed Functional Testing in the multiple phases of the application and analyzed the results using QTP.
  • Extensively executed SQL Queries on Oracle tables to verify that the Front-end data is successfully stored in the Back-end.
  • Familiar with Section 508 Regulations and used screen reader tool JAWS to perform 508 Compliance Testing.

Environment: Test Director, Quick Test Pro, .Net, VBS, Java, Windows XP, Oracle

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