SUMMARY

• Around 7 years of IT experience as a QA Analyst in Client/Server, Web Applications in Financial industries, E - Commerce, Insurance, Automotive using Automated and Manual Testing Techniques with emphasis on Functional, Regression & Business Process Testing with QA methodologies and testing processes.
• Good experience in Team Leading, Coordination, Quality compliances, people management, review mechanism, monitoring for the deliverables.
• Good Experience in Business Analysis & System Requirement Documents.
• Strong knowledge of SDLC methodologies such as Waterfall, Agile, V Model etc.
• Proficient in configuring, customizing and using testing tools like Load Runner, QTP 9.5, 10.0, Quality Center 10.0, Jira.
• Strong experience in automating the Business Process Testing utilizing HP Quality Center and Quick Test Professional.
• Strong Experience in Smoke, Functional, Regression, Performance and User Acceptance testing for the highly structural and complex systems.
• Experienced in GUI Testing, Risk Based Testing, Exploratory Testing, System Testing, Functionality Testing, Regression, Sanity, End to End, Load Testing and Data Driven Testing.
• Expertise in Test Case/Test Procedure Design, developing Requirement Traceability Matrix (RTM), Test Tool Usage, Test Case Execution, Defect Management and Defect Tracking, creating Test Scripts, reviewing Log files & Reports for delivering utmost Quality product.
• Expertise in testing RESTful and SOAP Web Services in web application with heavy transaction processing. Used tools such as SOAPUI
• Extensive experience in writing scripts VB Script to automate testing process.
• Good Experience in bug-reporting and bug-tracking using the test management tool like Quality Center 10.0 and defect tracking tool like Jira.
• Expertise in writing SQL queries to perform back end testing & good experience with SQL dialects such as TSQL and PL/SQL.
• Extensive interaction with developers, site-ops team and configuration management while handling production issues with development and business analyst teams.
• Provided QA task estimation, involved in requirement analysis and test planning.
• Finished tasks in timely manner, detail oriented and organized.
• Exceptional Interpersonal and Leadership skills. Self-motivated, quick learner, able to work independently and as a part of team.
• Outstanding analytical and communication skills - written and verbal, committed team player with strong attention to detail and ability to meet project timeframes.
• Experience in working with the development team and Users very closely and made sure that all the defects were fixed and closed in a timely manner.

TECHNICAL SKILLS

Methodologies: Agile, Waterfall, V-Model

Testing Tools: Quick Test Pro (QTP) 10.x, SOAPUI, LoadRunner 9.x, Xpediter

Languages: SQL, PL/SQL, XML, Core Java, C, Cobol, JCL.

Databases: Oracle 10g, SQL Server 2005/2008, MS Access,DB2

Packages: SQL Developer, Toad, Ms Visio, Visual Studio, MS Office

Release management Tools: Visual Source Safe.

Test management Tools: Quality Center 10.x, Test Director, Jira.

Operation Systems: Windows 7/Vista/XP/NT/2000, Unix, RedHat Linux, MVS.

PROFESSIONAL EXPERIENCE

Confidential, MD

QA Analyst

Responsibilities:

• Actively Involved in Software Development Life Cycle and Test Life Cycle, Test strategies, Methodologies and processes.
• Developed test cases in Quality center (QC) for all modules for Customer, Inventory and Account management modules.
• Involved in creating the QA test plan and traceability matrix, Test condition, Description
• Extensively involved Functional, Integration, and Regression testing for the above mentioned modules.
• Automated the test cases for the POS system by using QTP 10.0
• Created automated test suites for testing RESTful web services using SOAPUI.
• Used SOAPUI and Groovy to write automated test cases for database testing.
• Responsible for User Acceptance testing by giving demos and getting sign off.
• Written several SQL queries to validate the business rules in Oracle database through SQL Developer as part of Backend testing.
• Worked closely with Benefit Leads and Developers to isolate and troubleshoot defects and monitored until resolved.
• Implemented Waterfall and Agile best practices.
• Properly documented defects in Quality Center and followed up on bug resolution progress and escalated blockers to the lead appropriately.
• Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.

Environment: Java1.5, Oracle, SQL Developer, Toad, HTML, J2EE, Groovy, Ruby, XML, IE7.0, HP Quality Center 10.0, QTP 10.0, JIRA.

Confidential, MN

QA Analyst

Responsibilities:

• Involved in the projects since the starting of Requirement Phase.
• Prepared complete Test Cases, Test scripts and Test Data.
• Performed Functional, Integration, and Regression Testing using SOAP UI .
• Used SOAP UI to develop automated test suites for web services and database testing
• Tested for the mainframe system for the legacy system.
• Observed the Performance of the application by creating virtual user threads
• Worked in all phases of Testing like System, Business Functionality, Regression, Performance and Security Testing of the application.
• Maintained test cases and test scripts and defect tracking and reporting using Rally.
• Attended daily scrums for multiple projects.
• Tested the application for specific performance and end user testing on its compatibility on various web browsers like Chrome, Mozilla, Safari, Opera, and Internet Explorer.
• Responsible for taking new dev builds and deploying in QA environment on Jboss server in Linux environment.
• Also responsible for creating tickets for Production release of software.
• Exposure to the IBM Mainframe environment ( TSO/ISPF, File-Aid, Xpediter etc. )

Environment: IBM Mainframe, SOAP UI, Oracle 10g, Ruby, Groovy, Java, JSP, JavaScript, Jboss, IE, POS ( Point of Sale )

Confidential, Detroit, MI

QA Analyst

Responsibilities:

• Involved in overall project quality assurance activities including system requirements, test case development, test results documentation, prioritization, and resolution.
• Responsible for writing test cases for all Ensemble modules like CSM, Online AR, Payment Interface, Billing System modules, Regression and Performance Testing.
• Executed automated test scripts, analyzed the results and reported bugs in QC.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Responsible for performing System Testing, Functional Testing, Integration Testing and Backend Testing
• Recorded the Test cases using Automation tool QTP and checked the functionality of the application for every release.
• Prepared reports and test results after each release cycle for management and further test planning using Quality Center.
• InsertedXML Checkpointsin verifying data content to make sure there is no change to elements, tags, attributes or value inQTP.
• Performed functional testing of billing module, which contained information about customer calls, duration, rate etc.
• Created Test Sets in Quality Center, mapped test cases to the test sets, execute the test cases, filed defects and tracked defects through Quality Center.
• Regression testing is performed after each build is released into QC environment.
• Tested GUI and functionality of the application under tests using multiple browsers on multi platforms and interpreted the positive and negative results.
• Using TOAD to view the Account changes before provision and after provision.
• Performed Data-Driven Tests by passing different sets of data and checked weather the information entered is updated into the database
• Responsible for documenting the process for future references.
• Prepared and participated in weekly status meetings, conducted walkthroughs, documented proceedings.
• Coordinated with Project Managers, Business Analysts and System Analysts to set up the pre-validation and validation environment to execute the scripts.

Environment: SOAPUI 2.5, Quick Test professional, Quality Center, Java, J2EE, Web Logic, HTML, VB Script, Java Script, Oracle 10 g, IBM Mainframe.