SUMMARY

• 6+ years of experience in Software Testing/Quality Assurance.
• Strong Experience in Manual Testing and Automation Testing using Mercury Interactive Test Suite (QTP, WinRunner, TestDirector, Quality Center )
• Experience in testing Client/Server, Web Based applications and Web Services Testing using SOAP UI.
• Strong Experience in Developing Test Plans, build Test Conditions and Test Cases, developing and maintaining Test Scripts, creating test data, analyzing bugs, interacting with development team members to fix errors.
• Developed and Implemented Test suites, which include features like Data Driven, Database Checks, and Batch Tests for automated scripts.
• Expertise in defect tracking tools like TestDirector/Quality Center, Q - Track and ClearQuest.
• Experience in Black Box testing, White Box testing, Functional testing, User Acceptance testing, Integration testing, System testing, End to End testing, ETL Testing, Browser Compability testing, Sanity testing and Regression testing.
• Strong knowledge of Software Development Life Cycle and Software Development methodologies.
• Testing experience in Guidewire Policy Center and Billing Center.
• Experience with QA Methodology and QA Strategies to ensure the Quality Assurance Control.
• Developed and executed SQL queries to perform backend testing and verify / modify user data.
• Excellent mathematical, analytical and problem-solving skills.
• Excellent Oral and Written Communication skills.
• The ability to work in a team as well as independently.

TECHNICAL SKILLS

QA Technologies: Quality Center ALM 10.5, QTP 8.2/11.0

Applications: SOAP UI, iTKO LISA

Documentation: MS Excel, MS Word, MS Outlook 2000, Lotus Notes 6.5

Database: SQL Server 2012/2008/2005.

Products: Guidewire - Policy Center, Billing Center.

PROFESSIONAL EXPERIENCE

Confidential

QA Consultant

Responsibilities:

• Worked on End to End Integration testing for Policy/Billing Center Applications.
• Worked on JIRA for Agile process.
• Preparing Test Planning document and Requirement understanding document.
• Raising ambiguities for the requirements/functional specifications that need more clarification.
• Reviewed and understood user stories/ functional Requirements and various business requirements documents.
• Designed and executed Test plans and Test cases according to product backlog and user stories
• Identified and organized the overall plan for test data, strategy and the Scope of testing within the context of each Sprint.
• Performed Sprint level testing, Functional Testing, Systems Integration Testing, UAT, and Regression Testing.
• Participated in dailyScrum Meetings, Sprint Planning Sessions, Sprint Review and Sprint Retrospective Sessions.
• Involved in preparing burned down chart for measuring the progress of the project with stakeholders.
• Demonstrated to client/product owner in sprint review sessions that all requirements are met as per sprint backlog
• Interacted with developers, Business & Management Teams and End Users
• Prepared and provided status summary reports on system status, system changes, problems and potential impacts.
• Interacted with different integrations services like Rating, Motor Vehicle, Address validation and Document & Forms
• Tested various major functionalities like Policy Submissions, Changes, Cancels, Reinstate, Rewrites and Renewals.
• Performed Policy and Billing Center Integration Testing on various Billing Instructions.
• Worked with developers by updating the defects and resolving them and tracking the status.
• Defects found during testing were logged in HP ALM (Quality Center 11).
• Queried database using SQL queries to ensure data integrity and to validate the inserted and updated data
• Performing a GAP analysis/Coverage Analysis which will capture the missed functionalities
• Reviewing/Preparing the Traceability Matrix which maps each requirement to Test Conditions/Test cases prepared by offshore team members.
• Reporting metrics/status reports for Test Execution phase on daily/weekly basis to the clients.
• Preparation of Test Summary Report on Test Closure Activities.
• Preparation of Production Validation Plan(PVP) for Production validation
• Providing post production/project maintenance support.
• Executing the Regression Test Scripts via iTKO LISA Automation tool for each sprint
• Worked on SOAP UI to execute Web Services Testing and validating the Request and Response XML.
• Conducting walkthroughs for Test Cases, Test Results Review and Defect Review meeting etc.
• Communicating with the Clients/Business Analysts, Project Managers on daily basis and updating the project status.

Environment: Guidewire - Policy Center, Billing Center, iTKO LISA, SOAP UI, Quality Center, JIRA for Agile.

Confidential, IL

QA Analyst

Responsibilities:

• Creation of Project Estimates & Test Plan.
• Define and create test plan, test strategy, review requirements and design traceability matrix for the current version of ECS application.
• Prepared strategy for Test Data Management.
• Manage all testing and staff activities in implementation team. Ensured all testing effort adhered to testing standards.
• Define test process including required test activities and deliverables.
• Perform backend testing in DB2 using complex SQL queries.
• Prepared generic methods for Claim Center functionalities.
• Reported bugs through TRAC tracking tool.
• Performed Bug Testing.
• Extensively performed manual testing process to ensure the quality of the software.
• Providing functional support to offshore team.

Environment: Quality Center, Java/ J2EE, IBM Web Sphere, IBM Lotus Notes 5.0, IBM DB2

Confidential, MN

QA Analyst

Responsibilities:

• Monitored the successful completion of quality assurance effort at every phase following Agile SCRUM SDLC process.
• Identified and documented positive and negative test scenarios through analyzing different UML diagrams - Use Cases, Activity Diagrams, Swim Lanes Diagrams, and Data Flow diagrams Designed and build Test Plan, Test Cases, and Test Scripts for the application as per the business requirements, functional specifications, and business rules for each release
• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data, and Traceability Matrix
• Performed Functional testing, Integration testing, System testing, GUI testing, Database Integrity testing, Performance testing, Negative testing, Positive testing, Smoke testing, and Regression testing
• Performance test using Load runner
• Performed end-to-end ETL process testing verifying data source, target database, and business rules as per data mapping document
• Conducted database validation to verify triggers, dependencies, constraints, relationships, and data objects are in accordance to ER data model
• Comprehensively contributed in User-Acceptance Testing (UAT) by closely assisting business users / developers
• Employed Quality Center as repository for testing deliverables and to manage defect tracking lifecycle - logging test cases, capturing defects, and generating reports
• Documented Requirement Traceability Matrix (RTM) to track test cases versus system specifications and ensure that specifications have been developed, tested, and implemented
• Executed complex SQL scripts to perform data analysis, data load testing, and generate reports
• Collaborated with project manager for developing project plan, identifying timelines, resources allocation, and deliverables due dates
• Responsible for generating various reports like Test Case Execution, Daily status report, and weekly status reports for testing process
• Conducted review meetings, walkthroughs, JAD sessions, and status meetings with development team, project stakeholders, and QA team all through the project
• Track and report upon testing activities including testing results, test cases coverage, required resources, defects discovered, and status updates
• Created daily progress report for the team and performed formal defects review meeting.

Environment: Quality Center, QTP, Selenium, UNIX, Windows 2000/XP, SSIS, SQL Server, Management Studio, MS Visio, MS Office, HTML, J2EE, JAVA, Load Runner