SUMMARY

• Over 6 years of experience as Software test engineer in the IT Industry with emphasis on Quality Assurance.
• Experience in testing Stand - Alone, Client/Server, Multi-Tier and Web Based applications using industry accepted testing methodologies and procedures.
• Extensive Experience in all phases of Software Development Life Cycle and software standards of CMM & RUP.
• Expertise in analyzing business requirements, developing test plans, test cases, Test Scripts, testing methodologies and code walk through.
• Strong Experience in Manual and Automated testing on Windows and UNIX environment.
• Performed Black Box, GUI Testing, Functionality Testing, System Testing, Integration Testing, Performance Testing, Load Testing, Stress Testing, Security Testing, Back End Testing, Regression Testing and User Acceptance Testing.
• Strong Quality Assurance and troubleshooting experience.
• Prepared Traceability Matrix based on test coverage.
• Preparation of test data for positive scenarios and negative scenarios.
• Execution of test cases to verify actual results against expected results.
• Strong in Requirement Management, documentation, report analysis, business analysis, work flow design, coding, testing and defect reporting.
• Exposure to databases like SQL Server and Oracle.
• Understanding of all phases of SDLC and software development methodologies like Agile, Waterfall etc.
• Exceptional time management skills, ability to work independently or as a team player and quick in learning new skills.
• Involved in automation of test cases for regression testing using QTP.
• Coordinated with the developers on Defect status on a regular basis
• Experience in working with Testing & Debugging tools - Mercury Imperative’s QTP, Test Director, and Quality Center.
• Performed builds in accordance with requirements of the project.
• Released code to testing regions or staging areas according to the schedule published.
• Experience in working with Salesforce.com(SFDC) CRM, Siebel CRM and Oracle CRM
• Experience working with Salesforce.com various sandbox, Test environments.
• Tested Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
• Worked on several integration projects testing End To End between Salesforce CRM and other Back End systems like Oralce, SAP, PeopeleSoft etc.
• Tested Salesforce user accounts, Partner user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights, and custom apex pages and classes, validation rules, formula fields,
• Prepared and supported Demo/Training system for Training and Technical Writer’s Department.
• Preparing and maintaining Test Environments with Latest builds.
• Experience in leading in testing teams for manual testing and Automation testing projects
• Experience in working with Web Services.
• Experience in using Microsoft Office SharePoint Server 2007
• Responsible for creating, mounting/unmounting, backing up and restoring Databases in SQL Server.
• Carried out the Merge process as defined in the usage model for each project.
• Coordinate with Release Management regarding appropriate system releases among other development platforms.

TECHNICAL SKILLS

Testing Tools: Test Director, Quality Center, Win Runner, QTP, Load Runner, Rational Robert, Silk, QA Partner, Accurev, Bug Tracker.net, Bugzilla, ClearQuest.

Languages: TSL, SQL, PL/SQL, C#, C, C++, JAVA, Cobol, Visual FoxPro

GUI: Visual Basic, Developer 200, Web Based Applications

Database: SQL Server, MS Access, Oracle, DB2

Internet: HTML, XML, Shell, PERL, J2EE, Java Script, VBScript, ASP, Ajax, SOA, SOAP IIS, Apache, Web Sphere, Web Logic, IE, Firefox, Netscape Navigator

Source Control: Accurev, Clear Case, Visual Source Safe. Subversion. CVS.

Operating Systems: Windows98/NT/2000/2003/XP/Vista/Win7,UNIX, LINUX, Solaris

PROFESSIONAL EXPERIENCE

Confidential, Salt Lake City, Utah

QA Analyst

Responsibilities:

• Analyzed business rules and system requirements.
• Prepared test data for Test Scenarios.
• Participated in Requirement Analysis and Design review meetings.
• Prepared Test cases for Functional testing, Integration testing and System testing.
• Worked in all phases of SDLC and software development methodologies like Agile/Scrum, Waterfall etc.
• Responsible for Daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues to be resolved.
• Tested different Modules, Objects and Apps in Web Applications and Mobile Applications.
• Tested the Mobile Apps with different operating systems, like Android and IOS.
• Prepared the Test Data for test the mobile Apps.
• Using the Amex Mobiles App, customers can deposit their bank checks remotely from anywhere.
• Experience in Using TFS for logging the defects.

Environment: Quality center, TFS, .net, java, Oracle, SQL Server, Windows XP/Win7, Android and IOS.

Confidential, Denver, CO

QA Analyst

Responsibilities:

• Analyzed business rules and system requirements
• Prepared test data for Test Scenarios
• Participated in Requirement Analysis and Design review meetings.
• Prepared Test cases for Functional testing, Integration testing and System testing
• Tested different Modules, Objects and Apps in Web Applications.
• Tested web-based and/or client-server applications.
• Experience in testing configuration and customization like fields, page layouts, users, role hierarchy.
• Performed GUI Testing, Regression testing, Black box and White box testing. Functional, Integration, System, Regression, Load/Stress Testing.
• Involved in writing SQL queries by using SQL Server 2000/2005/2008
• Involved in automation of regression test cases and executing scripts using QTP 10.0
• Worked in all phases of SDLC and software development methodologies like Agile/Scrum, Waterfall etc.
• Responsible for Daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues to be resolved.
• Involved in the status meeting to discuss the upcoming releases and changes in the requirements and other major issues.
• Coordinated with project manager and development team to formulate test strategy, scope of test effort, test resources required, and test-release schedules
• Developed and maintained test documentation and test scripts.
• Experience in testing in IOS and Android Touch screen Tablets.
• We use the test data from Dashboard tool for our testing purpose.
• Using dashboard tool, we tested in DEV and Test Environments.

Environment: Oracle, SQL-Server 2008, Java, SharePoint 2007,Quality Center 10.00, QTP 10.0, .Net, Middleware, Web methods, Apex, Visual Force, People Soft, C#, Net Framework 3.5, XML, Windows XP/Vista, and Windows 7.

Confidential, Orlando, Florida

Quality Assurance Engineer

Responsibilities:

• Worked in all phases of SDLC and software development.
• Worked closely with clients in gathering and reviewing the business requirements for each release.
• Writing of test cases corresponding to business requirements and other operating conditions.
• Analyzed business rules and system requirements.
• Preparing test data for positive and negative testing.
• Writing Test cases for Functional testing, Integration testing, System testing, End to End and UAT testing.
• Involved in Execution of Test cases to verify actual results against expected results.
• Performed GUI Testing, Regression testing, Black box and White box testing.
• Coordinated with the developers on Defect status on a regular basis.
• Involved in detailed analysis of functional specifications to create bug free system.
• Prepared Traceability Matrix based on test coverage.
• Analyzed business rules and system requirements.
• Preparing test data for positive and negative testing.
• Involved in Writing Test cases for Functional testing, Integration testing and End to End testing.
• Involved in Execution of Test cases for the Verification of Basic flow and Form generation.
• Responsible for identifying and reporting defects to application developers using Quality Center
• Worked on automating the regression test cases and executing scripts using QTP 10.0
• Involved in writing SQL queries by using SQL Server/Oracle
• Tested variousSalesforce.com standard objects likeAccounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards
• Created Test Cases and Tested Salesforce.com fields, page layouts, record types, searching, list views, queues, reports, and dashboards.
• Tested Salesforce user accounts, Partner user accounts, sharing rules, user roles, user profiles, field level security, content folder rights, groups, list view rights, and custom apex pages and classes, validation rules, formula fields, escalation rules, auto-assignment rules, etc.
• Experience in testing configuration, Integration and customization like fields, page layouts, users, role hierarchy.
• Having experience on SFDC UI concepts, Reports and Dashboard functionalities, User Creation and Permissions (Administration).
• Worked in all phases of SDLC and software development methodologies like Agile, Waterfall etc.
• Participated in Requirement Analysis and Design review meetings.
• Responsible for weekly status updates showing the progress of the testing effort and open issues to be resolved.
• Involved in the weekly status meeting to discuss the upcoming releases and changes in the requirements and other major issues.
• Experience in using Microsoft Office SharePoint Server

Environment: QTP 10, QC 9.2, .NET 3.5, VB.NET, ASP.NET, SOAP UI, SQL server, Web Services API. Oracle EBS, Oracle On Demand, Oracle Fusion Middleware, SOA, Siebel, People Soft, HTML, Windows XP/Vista/Win7.

Confidential, Hayward, CA

QA Engineer

Responsibilities:

• Prepared Test Plan, Test Scenarios, Test Conditions and Test Cases based on the functional specifications, Design Documents and Use Case documents for the Relationship View (Microsoft Dynamics CRM).
• Worked closely with Business System Consultants and Developers to understand the functionality and requirements to create test scenarios and test cases.
• Used Quality Center extensively for writing and executing Test Cases, logging and tracking defects to closure based on the application design documents.
• Performed Sanity, Smoke, Regression, Module, and Integration, System and Ad-Hoc testing.
• Worked with all phases and stages of testing desired (Functional, System, Integration, Regression, Data Validation, User Acceptance (UAT).
• Followed traceability matrix by linking the requirements with the tests and Defects to test cases.
• Used SQL extensively to perform data migration validation from merger applications into RV.
• Worked with other teams on a different CRM application- FOCUS
• Hands on experience with Version One for planning and tracking in agile environment and to coordinate project plans, priorities and progress.
• Experience using SharePoint to create, update project status files.
• Performed Browser Compatibility Testing on IE, Netscape and Mozilla Firefox browsers.
• Participated in Weekly Status and Defect Triage meetings with the team, Coordinated with upper management on a regular basis regarding the status of the Test cycle

Environment: Quality Center, Microsoft Dynamics CRM 4.0, SQL, .Net, Version One, Sharepoint.

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Analyzed business rules and system requirements
• Prepared test data for Test Scenarios
• Participated in Requirement Analysis and Design review meetings.
• Prepared Test cases for Functional testing, Integration testing and System testing
• Involved in Execution of Test cases for the Verification of Work flow in Salesforce.com, InSite, MKMV, FirePond CRM Systems.
• Tested different Modules, Objects and Apps in SFDC
• Tested web-based and/or client-server applications.
• Tested Salesforce(SFDC) API integration to backend systems like InSite, MKMV, FirePond
• Tested web-based and/or client-server applications.
• Experience in testing configuration and customization like fields, page layouts, users, role hierarchy.
• Extensively worked on the objects - Accounts, Leads, Contacts, Opportunities, Quotes, Sales Orders, Contracts, Activities etc.
• Performed GUI Testing, Regression testing, Black box and White box testing. Functional, Integration, System, Regression, Load/Stress Testing.
• Involved in writing SQL queries by using SQL Server 2000/2005/2008
• Involved in automation of regression test cases and executing scripts using QTP 10.0
• Used MKS as Change Management/bug tracking system.
• Worked in all phases of SDLC and software development methodologies like Agile/Scrum, Waterfall etc.
• Responsible for daily Scrum meetings to discuss updates showing the progress of the testing effort and open issues to be resolved.
• Involved in the status meeting to discuss the upcoming releases and changes in the requirements and other major issues.
• Coordinated with project manager and development team to formulate test strategy, scope of test effort, test resources required, and test-release schedules
• Developed and maintained test documentation and test scripts.

Environment: SQL-Server 2008, Java, SharePoint 2007, QTP 9.1/9.2, MKS, Apex, Visual Force, People Soft, C#, Net Framework 3.5, WPF, WCF, CSS, XML, Windows XP/Vista.

Confidential

Test Engineer

Responsibilities:

• Developed Test Plans, Test Cases and Test Scripts for MeDIM.
• Involved in System and Integration Environment testing.
• Tested Web services in Workstation which gets data from various Endpoints like Provider, Subscriber, Claim history
• Tested the Web applications and Web Portals
• Tested the XML files and SOAP (web services).
• Tested the web application security and role based testing.
• Validated the user profiles and single sign on for web application portals.
• Used SQL Developer 1.5 to connect to database and pull out the test data.
• Used Tibco Administrative console Interface to check the messages in the queue.
• Unit Tested the Activities, flows, different decision rules
• Verified the claims in Output JMS Queues for Auto Repair and Workstation Modules.
• Tested the Access groups and work groups for various workstation users.
• Tested various Workbasket Permissions and Route work actions in Pega Workstation.
• Setting Operator s and Portals for in different user Environments.
• Tested Routing of claims.
• Tested the various actions on claims like Pending Denying, Resolving Exception, Splitting claims etc.
• Prepared Test data for Performance team.
• Used Mercury Test Director for managing the defect flow.
• Worked with SQL queries and UNIX shell scripts.
• Used MQ Explorer and Nastel Auto Pilot for browsing messages on the Websphere MQ queues
• Tested the reports in Pega Manual Workstation.
• Checked the field lengths for professional and Institutional claims using Pega developer portal.
• Developed and implemented the functionality to change the role(Workgroup)
• Developed Operator Maintenance portal which provides an interface to change the operator IDs
• Fixed Defects and Researched on Production Issues.

Environment: Mercury Test Director, Java, XML SPY, XML Schema, SOAP, Oracle, SQL Developer, Unix, JMS, MS-Office, Windows NT/XP,