SUMMARY

• Over 14+ years of IT experience as a Lead QA & Business Analyst. Proficient in Software Development Life Cycle using Agile and Waterfall methodologies.
• Has expertise in Requirement Management, Development and its Documentations. Has experience in end to end Software Testing Life Cycle and its process, Experience in Automation, ETL Testing, Mobile & Device Testing, Validation, Acceptance, Conformance, Compatibility, Functional, Unit, Integration, manual and automation Regression, Performance, GUI, Back - End, Smoke and Load Testing.
• Had successfully worked as a Lead QA & Onsite Coordinator role and performed the responsibilities of both QA and Business Analyst at Onsite for the offshore development/QA team.
• Diversified technical experience in Software development principals, Business Analysis and Documentation of Web, Client/Server applications and Mobile Testing.
• Excellent analytical, problem solving, communication, and documentation skills along with good process management skills to gather requirements.
• Expertise in Telecom, Mortgage, Investment Banking, Payment Systems, Time & Billing Management, Content Management, Data Migration and Data Integration Product, E-Commerce and Insurance domains.
• Expertise in Preparing Requirement Traceability, Project QA status and Defects Matrix.
• Coordination with QA, Dev and business team for the defect review, evaluation and acceptance.
• Performed Impact Analysis for the change requirements and created initial Impact Analysis Document (IAD) for other teams to refer.
• Experience in creating technical documents like Gap Analysis, Test Case templates, Effort Estimation, Traceability Matrix, Metrics, Defect Report and Test Summary Report
• Expertise in GUI and Functional Testing, System, Regression, Integration, Security, Compatibility, End to End based UAT testing, Backend testing for Web and Client/Server based applications.
• Experties in planning user based end to end based UAT business process testing.
• Support test lead for Assist business users to execute UAT test scenarios and test data as part of JVT.
• Extensive experience on Telecom billing BSS and OSS.
• Extensive experience on Retail POS Application.
• Having good experience with web services testing using SOAP UI tool and WSDL files.
• Proficient in databases such as Oracle, SQL Server and DB2 and used ETL tool Informatica, different BI tools such as Cognos, Crystal Reports and Business Objects.
• Performed Manual and automated testing using HP Quality Center, Selenium2.0, Team Foundation Server, Microsoft Test Manager, JIRA and Bugzilla.
• Expertise in Automated Tool like Selenium RC, Cucumber and Web Driver
• Strong Experience in Automating web application testing using Selenium Web Driver with TestNG Frame work.
• Knowledge and experience on Keyword and Data Driven Frame work for Selenium automation testing.
• Project planning and project management experience involving onsite/offshore team.
• Extensive experience in SDLC using Agile and Waterfall methodologies.

TECHNICAL SKILLS:

Test Methodology: Agile, Waterfall, Std. V-Model and Risk Based

DWH/ETL Tools: Informatica Power Center, Business Objects, Crystal Reports & Qlick View

Databases: Oracle 10g/9i, SQL Server 2005, MS Access 2002

Business Domain: Telecom, BFSI, Healthcare, Insurance, E-commerce

Process: CMMI V1.3, ISO-9001-2009 & PCI

Test Management: HP’s Quality Center/HP ALM, ZEPHYR, JIRA, SOAPUI, Selenium, Cucumber.

Software Technologies: Mainframes, SharePoint 2010,Microsoft Test Manager, Java, ASP.Net, Java Script, UNI, HTML, DHTML, XML, J2EE, JSP & TOAD 6.0. SQL/DB & Mobile App/Site, Selenium 2.0

PROFESSIONAL EXPERIENCE

Confidential, NJ

UAT Lead

Responsibilities:

• Understanding the Functional Requirement Specifications and System Requirement Specifications.
• Creation of Test Strategy, Test Plans and Test Cases inQuality Centerfor theFunctional, Integration, end-to-end, UAT, Security and smoke testing.
• Created End to end business processes User Acceptance Testing based on the business requirements
• Closely work with Product Owners to halp them develop detailed acceptance criteria for their user stories.
• Provide status to the product owners on testing progress and estimate the deadlines based on the project schedule.
• Logging Defects inJIRAand tracking them to closure.
• Preparation of the meeting minutes (MoM) for Daily Status Meeting with offshore team
• Lead defect resolution meetings for the reported bugs and technical issue.
• Lead co-ordination with multiple projects, understanding the project level Requirements, co-ordination with team (offshore & stake holders) through the test life-cycle.
• Created transactions Activate Account/MDN, Change, Suspend, Disconnect, Reconnect, Reassign, Transfer & Bill cycle changes using ACSS(Automated Customer Support System) front end system .
• Attended daily Health check call and place orders to place orders via ACSS and POS to make sure the environment is stable.
• Activation, Change, disconnect, reactivate, reassign orders placed for different scenarios through ACSS.
• Orders will be placed in the respective release environment (East, West, North) and Bill those in the cycle run that was scheduled to run on that day.
• Usages posted through VDRT tool to make sure the Over usage, under usage is properly Billed.
• Having knowledge on JITR application for Consumer data usage rated and Billed and send to Vision Downstream.
• Having knowledge on MPR application to rate the Message Processing for the calling info received from switch.
• Well versed with handling web elements in Selenium web driver.
• Developed automation scripts using Selenium for regression or repeatable execution test cases
• Experience Data Driver testing Cross browser testing and parallel test execution using Selenium WebDriver, TestNG, Selenium Grid.
• Integrate the automation Selenium automation scripts with the Frame work.
• Created, Maintained and executed Regression Testing using Selenium for several releases. Maintained the Selenium regression Suite based on the regular requirements changes.
• Validating web services using SOAPUI by testing request and response SOAP XMLs, used assertions and synchronization points to check the attributes of the application across several builds and versions.
• Involved in Bill Validation to make sure all the charges and discounts calculated properly.
• Worked with Vision Subsystems CST, DVS, PMS, CARS, MPR, TAS
• Mentored applicaiton changes to Business Users after every successful release.

Environment: Mainframes, Java, J2EE XML, JIRA, Selenium2.0, Soap Ui Pro, HP ALM, Selenium Web Driver, Unix, JMeter

Confidential

Sr. Acceptance Test Lead

Responsibilities:

• Primary particiapant in the Sprint planning and daily standup meetings.
• Interacted with business users and SMEs to undersntad the MISMO ULDD data points, rules and XML exports.
• Created End to End Business Process based UAT scenarios to suport the UAT testing.
• Reviewed the Test scenarios with Business users and Stakeholders, after the approvals processes, created Acceptance test cases that reflect the test scenarios and ULDD rules.
• Created End to End test cases in HP ALM, and assigned test cases to UAT resources.
• Identified the Mortgage loan data population from sourcing database that meets the testing criteira, and worked with DBAs to copy them to the UAT testing environment.
• Conditioned mortgage loans to exactly reflect the ULDD rules and error messages.
• Created additional mortgage loan data for the nagative scenarios to test the ULDD rules.
• Used XML editors extensively to modify the loans.
• Validated the XML ULDD exports after the UAT validations.
• Created RTM before and after the UAT execution. Linked UAT test cases with business rules to ensure the proper coverage.
• Executed the UAT in the given testing schedules, and performed Smoke and Regression as needed.
• Logged defects in Rational Clear Quest, reported defects status to Project mangers, development leads, and Stakeholders.
• Coordinated closely with development and release management teams for defect fixes, and code deployment.
• Created, updated and maintained Selenium Automation scripts for the redundent scenarios.
• Participated in several sprint planning and retrosprective meetings, and involved actively in all Agile methodoly acitivites with SCRUM master and product owners.

Environment: Java, J2EE XML, MSXML 4.0, UML, Soap Ui Pro, Microsoft Test Manager, IBM Clear quest, HP ALM, Selenium Web Driver, JMeter

Confidential, NJ

Sr. Technical lead

Responsibilities:

• Developed, Executed Test Plans, Test Cases and Test Scripts.
• Used HP ALM Quality Center for test case management, defect tracking and traceability.
• Testing on Scrum/Agile projects.
• Involved in the Feature overview to clarify requirements for preparing the requirements abstract.
• Streamlined the process of referring to updated specs for testing by owning a functional spec portal called pvp. dis enabled the QA program teams to referring the right specification document and hence improving the quality of the content delivered.
• Responsible for the Process management, and delivery of quality work products.
• Initiated quality improvement activities by encouraging the team to collaborate with development teams and feature owners to ensure the invalid defect count reduced considerably.
• Plan the team's forward load in order to meet program priorities and project deadlines
• Performed functional testing of web services messages based on WSDL documents.
• Expertise in creating scripts in Selenium-RC & WebDriver
• Good knowledge on Selenium IDE and Selenium Grid .
• Developed multiple frameworks like Data driven, Keyword driven and Hybrid
• Enhanced test cases using Java Programming features and TestNG Annotations.
• Track and assign resources depending on the priorities defined in the project.
• Identify risks and issues proactively and communicate the same to the client with adequate mitigation plans
• Preparation of Weekly Status Reports, Status updates and Monthly Metrics and sharing the same to senior management team and customer.
• Day to day client coordination along with management and resolution of queries/clarifications raised by the offshore team.

Environment: C, C++, Java, J2EE XML, MSXML 4.0, UML, Accurev, SNMP, Magic Draw, xplanner, Soap Ui Pro, Jira, IBM Clear quest, HP ALM, Selenium Web Driver

Confidential, FL

QA Lead

Responsibilities:

• Created High Level Scenarios for V5 testing from R4 to R8
• Involved in test strategy/planning preparation, test execution & artifacts delivery.
• Provided support of requested orders/files/data to external teams like RMiMF/VZ450/finance/FDW.
• Involved in regression data selection of 1000+ accounts per region for bill/IRB validations and files to downstream systems.
• Placed 150+ orders from almost all ordering applications (COA/C2G/GoFlow/GBCOM/Mobile ordering) for dis Single Biller Vision.
• Worked with PM team to test interfaces via ICD documentation
• Hosted daily internal ITO calls to nail down testing deficiencies
• Continued mapping and managing to the ITO V5 ITO Resource Plan.
• Identify the test data for each and every scenario from masked data from Production.
• Involved in DIRECTV Release 8a Post-Billing Adjustments (PBA)
• Participated in a daily meeting to align ITO and Finance on Data Staging needs
• Attended daily V5 ITO call to get status of IR’s .
• Review IRs raised by testers with the development team and drive to closure.
• Make sure the test status align with Glide path all the times.
• Compare and validate Bills that was created out of 2 environments
• Test results was loaded in shared Portal and also attached them QC for the respective artifact.
• Worked with closely RA team to load the artifact for the scenarios that was identified.

Environment: CMIS Web, Test Director, Main Frame, Java, Unix

Confidential, SFO, CA

Sr. Quality Assurance Engineer

Responsibilities:

• Analyzed business requirements, functional specification documents for Mortgage loan origination and servicing to prepare test plan and Test cases.
• Prepared QTP hybrid automation framework for Mortgage Loan origination and servicing testing.
• Designed functional and integration test cases in MS Excel and imported them into Quality Center for manual testing and reported defects found.
• Created reusable actions and functions and enhanced test scripts by inserting checkpoints, synchronization points, adding conditional statements and reporting statements in VB Scripts in QTP.
• Identified the test cases to be automated and lead the efforts for automating the testing process using QTP as automation tool.
• Wrote SQL queries to confirm successful data transactions at backend. Validated database table contents/constraints by executing queries manually.
• Performance tested a new application using Load Runner
• Validated XML messages using Soap UI.
• Performed functional testing of web services messages based on WSDL documents.
• Validated soap response in Soap UI using various assertions such as XPath, Contains, SOAP Fault, and Schema Compliance etc.
• Performed cross-browser testing
• Interacted with the developers for resolving reported defects and various technical issues.
• Presented defects and application status reports in formal meetings and discussed potential risks involved and solutions to those risks to obtain highly secure and stable quality application.

Environment: Windows XP Professional, DB2, SQL Server, XML, HTML, Load Runner, QTP, SoapUI, Unix, Quality Center9.0, Microsoft Excel, Internet Explorer, Firefox, Chrome

Confidential

Senior Quality Engineer

Responsibilities:

• Lead the iIE - messaging team and coordinating the tasks assigned for every build
• Responsible for Smoke testing, Issue re-test and Regression for every Point and Phase release
• Lead the testing team for Functional discussions, coordinating with UK Solution Office for clarifications during test preparation activities.
• Review the Functional requirements and respective test cases prepared by the team
• Prepared & executed test cases in both Alpha & Beta phase
• Provide daily status reports, Build health report, Build analysis metrics to management
• Triaging and follow up of issues with the PMG and Dev teams to facilitate earlier fix
• Provided support for the first release of the NPFIT program and completed LSP delivery Signoff with Confidential
• To Meet the project schedule on time and document the risk related areas
• Analyze the business needs of the clients to halp identify business problems and propose solutions in terms of Automation Testing

Environment: VB 6.0, ASP, XML, .NET, SQL Server, iAssist, QTP 9.2, QC, HL7 V2.6 and HL7 V3

Confidential

Test Engineer

Responsibilities:

• Involved in Test Cases preparation & execution
• Preparation of Test Log after Execution of Tests
• Extensively performed Manual Testing process
• Exposure in performance testing through the open source software like
• WAPT and has experience in baseline performance testing through cURL package
• Conduct various types of testing like GUI Testing, Functionality testing, Regression Testing
• Detect bugs & classified based on their severity. Has exposure in network traffic analyzing tools like Ethereal, Net sniffer. Through which acquired experience to analyze TCP/IP and other protocol traffics
• Has experience to use VMware which enable to create and execute Operating system instance within the confines of a protected environment

Environment: JSP, HTML, Windows XP, SQL, Win runner, WAPT, Bugzilla