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Senior Analyst, Quality Assurance Resume

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Bowie, MD


  • Senior Professional with 11+ years of IT experience in Information Technology with specialization in software Quality Assurance/Testing.
  • Good experience in Automation Testing using Quick Test Professional (QTP), UFT.
  • Extensive experience in Automation Testing using Selenium WebDriver 2.0
  • Experience in testing web applications in PEGA systems.
  • Experience in Software Testing of Client/Server, Mobile and web based Applications
  • Experience in converting requirements in to Test Plan/Test Case/PCR’s/Enhancement request.
  • Extensive experience in web - apps Manual Testing (using HP QC/ALM) and Automation Testing (using QTP/UFT).
  • Strong in SDLC, STLC and Defect Life Cycle.
  • Experience with Mobile testing in IOS and Android.
  • Excellent understanding of QA Principles,QA Process, Test Plans and Use Cases.
  • Expertise in preparing Test Documentation, Test Plans, Test Scenarios, Test Cases, and Software Requirement Specifications, Integration Test Specifications and Test Scripts.
  • Experience in writing SQL Queries.
  • Experience in Testing Database Applications of RDBMS in ORACLE 8i/9i/10i, MS SQL Server and DB2.
  • Expertise in Performing GUI Testing, Performance/Stress/Load Testing, Functionality Testing, Back-end Testing using SQL, Unit/Integrated Testing, Regression Testing, Black Box, White Box, Gray Box Testing, Defect Tracking.
  • Expertise in creating Test Strategy, Test Plan, Test scenario, Designing manual Test cases, automated test scripts, Test Summary Report, Gap Analysis, and Traceability Matrix for defined business processes.
  • Excellent experience testing in an Agile/Scrum, Waterfall Methods.
  • Excellent experience with ALM, Quality Center (QC), Rational Clear Quest, Jira.
  • Excellent experience with Web Services Testing with RFT.
  • Experience with API/Services testing using SOAP UI.
  • Extensive experience working on consumer faced web applications.
  • Have been involved in testing Distributed system (Distributed system includes some functionalities were implemented in Mainframe, some functionalities were implemented in Informatica and some functionalities in Java application).
  • Excellent experience with Load and Performance testing using Web LOAD, JMeter, HP LOAD Runner tool.
  • Experience in 508 Compliance testing.
  • Self-motivated, detail oriented ability to coordinate in a team environment with good interpersonal capabilities.
  • Expertise in Ms-Office Suite (Ms-Word, Ms-Excel & Ms-Access).
  • Exposure to all aspects of software development, troubleshooting, testing, and maintenance.
  • Performed troubleshooting of the problems originating in the production environment and resolved the production problems.
  • Strong experience in the testing of Business Intelligence solutions using Data Warehouse/Data Mart Design, ETL, OLAP, Client/Server, web and Mainframe applications.


Operating Systems: UNIX, Linux, Windows XP, Windows 7

Testing Tools: HP Quality Center, Quick Test Professional (QTP) …, XML Spy, Win Runner 7.6/7.0.Load Runner 8.0, 9.52, 11.0, Selenium .., SOUP UI,Cucumber,PEGA Systems.

Testing Procedures: Unit, Functional, Black Box/White Box, System, Integration, Regression, User Acceptance Testing (UAT)

Defect Tracking & Test Management Tools: Test Director 5.0, Quality Center 8, 9, 10, 11(ALM), IBM Clear Quest, JIRA,IPM

Web Development: HTML, XML, Java Script

CMS: SDL Tridion

Databases: Oracle, SQL Server, DB 2

Tools: MS Office (Word, Excel, Access), MS Project, MS Visio

Mobile Devices: Android/iOS/Blackberry/Base Phone/iPad


Confidential, Bowie, MD

Senior Analyst, Quality Assurance


  • Attend the Scrum Master stand up meeting every day.
  • Involved in creation of Test Automation Framework for web applications using QTP.
  • Developed and maintained test scripts for enhancing testing efficiency in different stages of product life cycle.
  • Development of Functions / Scripts for Automation Using QTP and UFT.
  • Execute the automation scripts.
  • Developed test cases, test data and test scripts based on functional system and non-functional and system requirements for enrollment systems.
  • Reviewed and analyzed requirements and use case documents to write the test cases, working with the business and businessanalyststo resolve ambiguous requirements.
  • Gathered test data for various positive and negative functional test scenarios.
  • Defined a QA process to streamline defect reporting, validations, defect status and other testing activities.
  • Used SRTS software to create a defect triage process by involving the business,QAand development teams in streamlining the defect remediation process.
  • Worked in migration of QTP to Selenium.
  • Prepared the unit test scripts using selenium web driver.
  • Used UFT testing tool to create test scripts for automated functional/regression testing.
  • Performed Mobile APP testing on multiple IOS devices iPhones, iPod touch, iPad on different device models and IOS versions.
  • Installed the IOS and Android builds using test flight on devices.
  • Performed Web Service testing using SoapUI/ Mainframe Reflections.
  • Involved in REST web services testing called by application.
  • Worked closely with development teams to test / reproduce defects and enhancements in the Development, Systems test, and Production environments.
  • Created requirement traceability matrix, to ensure all the requirements are covered with test scenarios / cases.
  • Used SQL tools such as Mainframe for database validations.
  • Created automated smoke testing scripts using QTP. Executed them before performing detailed system testing to ensure that basic functionalities were working.
  • Executed integration test scripts to perform regression testing on the web site for every major release.
  • Responsible for conducting integration and end-to-end testing to ensure the business workflow was sufficiently replicated.
  • Assisted business teams in performing UAT scenarios. kick off meetings with Business Line and Product owner
  • Scheduling meeting along with test plan/test data with all testing details (URL/Detail test case/Data) Testing time line and scope
  • Maintain Daily status report with total execution with pass and fail and logged defect along with critical/Serious/Medium/Minor.

Environment: HP Quality Center(ALM), Rational Functional Tester(RFT), HP ALM, Selenium IDE, Selenium Web Driver, Clear Quest, SQL, Oracle, SQL Server, SOAP UI, QTP 11.0,PEGA Systems, Windows XP,7

Confidential, Ashburn, VA

Quality Analyst


  • Performed detailed review of the system documentation (Requirements, Design, Training, Test, and Management Plans, etc.) for accuracy and completeness.
  • Preparation of Test Automation Framework using QTP 10.0.
  • Performed detailed review of the software architecture for feasibility, consistency, and adherence to industry standards.
  • Reviewed the process for tracking of business and technical requirements to their source and reviewed the process established during the planning phase for requirements traceability throughout the subsequent development/implementation phase. Reviewed the traceability of system requirements to design, code, test, and training.
  • Access and analyzed all aspects of testing the solution, including: test planning process, test plans, test process weaknesses and risks, test scripts, expected results, regression test planning, UAT.
  • Automated different interfaces using Cucumber in End to END testing.
  • Involved in mobile testing like IOS and Android operating systems.
  • Assess and recommend improvement, as needed, to assure software testing is being performed adequately through review of test plans or other documentation and through direct observation of testing where appropriate, including participation in and coordination of peer reviews.
  • Performed failure Analysis including analysis of system failures and determination of the cause of the failures, the likelihood of additional failures, corrective actions necessary to prevent further failures, process improvements.
  • Performed Root Cause Analysis and Independent Risk Analysis with a definable and measurable mitigation/contingency plan.
  • Performed a detailed review of Project deliverables for accuracy, completeness, and adherence to contractual and functional requirements.
  • Conducted an analysis of past Project performance to identify issues and made recommendations for improvement.
  • Evaluated the projects risk management plans and procedures to verify that risks are identified and quantified and that mitigation plans are developed, communicated, implemented, monitored, and complete.
  • Writing IV&V assessment reports including all standards utilized for analysis.
  • Understanding client's requirements for specific (new) processes and templates.
  • Developing Document ControlPlan, Change Request strategy, and Change Request Form to be used for internal business practices.
  • Evaluate test results to verify that the correct code configuration has been used, and that the tests runs are appropriately documented, including formal logging of errors found in testing.
  • Uploading documents produced onto SharePoint, facilitating members to download, revise and upload shared documents.
  • Performed "gap-analysis" of the Business and Testing Requirements documents.
  • Participated in Business documentation and Testing documentation walkthroughs and reviews.
  • Made presentations of various Business processes.
  • Used SharePoint for Document Control and Defect Tracking.
  • Reviewed and made recommendations on the training materials provided to system users. Verified that training material is user-friendly and is directly related to business process.

Environment: HP Quality Center 10.0, QTP,Rational Functional Tester(RFT), Selenium IDE,Clear Quest, SQL, Oracle, SQL Server, Cucumber, IPM

Confidential, Newport Beach, CA

Senior Quality Engineer


  • Preparation of Test Automation Framework using QTP 10.0.
  • Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing
  • Used SQL to test various reports and ETL load jobs in development,QAand production environment
  • Executed Test Scripts from Test Lab and Test Cases in Quality Center (QC), and verified results against expected results
  • Worked onmortgageLoan Origination Systems. (LOS)
  • Used SQL to test various reports and ETL load jobs in development,QAand production environment
  • Executed tests and documented test results, revised test cases and scripts as needed, and retuned test scripts to verify results
  • Doing User Acceptance testing and doing quality control for other testers work.
  • Designed Data Stage ETL jobs for extracting data from heterogeneous source systems, transform and finally Load into the Data Marts.
  • Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing.
  • Coordinated User acceptance testing, Functional testing and System Testing
  • 100% of projecttime assigned to test automation working on design and implementation of QTP framework for the entire automation team.
  • Used HP Quality Center Asset Upgrade tool to upgrade all QTP assets in QC9.0 to QC10.0.

Confidential, Franklin, MI

Senior Quality Engineer


  • Worked on multiple projects, involved in end to end testing, responsible for creating test cases, development and execution of SQL queries and preparation of Test Result documents.
  • Responsible for implementing the JIRAWorkflow
  • Responsible for creating and maintaining automation acceptance test suite using Selenium, Ruby and Cucumber framework.
  • Worked on ICD 10 project in Agile Methodology, responsible for analyzing logical and physical data model of the existing data warehouse and finding the changes that needs to be addressed to be able to process the ICD 10 codes and ICD claims, writing the SQL queries to validate the changes in the tables developed by Ab Initio and performing regression and integration testing.
  • Ran scheduled automated test scripts for QTP using Quality Center.
  • Responsible for the migration of the JIRA5.0 to 6.0
  • Closely worked with developers and product owners in an Agile Environment using technical stories to create automated APIs (REST/SOAP) and built a framework for continuous support for future releases.
  • Worked on functional and user acceptance testing on Cognos applications and reports.
  • Worked on report data validation generated by Cognos, including dashboards, summary reports and drill down and score cards.
  • Worked on all testing units through Cognos framework according to the need of the data requirement and business requirement
  • Worked with business and development team to identity issues in data mapping for reports in data mapping
  • Tested the PL/SQL procedures, functions, packages according to the requirements.
  • Identified various defects in the development code and Source to Target documents and raised the defects in JIRA.
  • Used Clear Quest for tracking and follow up with the development team to verify defect fixes and update defect status
  • Worked on Quality Center for documenting the requirements, preparing test cases and executing the test cases and showing testing progress.
  • Implemented Agile (Scrum)QAmethodologies and participated in daily scrum
  • Involved in the weeklyQAmeetings, weekly project follow-up meetings to update the LOE and report on the current progress, blocking issues and challenges ahead
  • Involved in communicating with DataAnalysts, support and development teams to resolve issues during test execution
  • Responsible to understand the enhancements and Involved in finding the gaps in test scripts with enhancements, updating the scripts and conducting Regression Testing.
  • Involved in testing the XML files and checked whether data is parsed and loaded to staging tables and Data warehouse tables.
  • Performed Backend testing by writing SQL queries and running PL/SQL scripts in TOAD.
  • Tested initial and subsequent loads for various Ab Initio graphs.
  • Developed test cases in Excel and uploaded to Quality Center.
  • Involved in Production support with verifying the production defects.
  • Played role of Businessanalystof Insurance domain (BA).
  • Analyzed unstructured BIG DATA (Analyzing Millions of Record file).
  • Played role of DATAANALYST.
  • Performed Regression Testing.
  • Executed System testing test cases prepared for this project.

Environment: HP Quality Center 8.0, QTP 8.0, Oracle, SQL Server, JIRA, Windows XP.

Confidential, Norwalk, CT

Test Engineer


  • Involved in project analysis, design and implementation.
  • Analyzed the Business Requirement specifications.
  • Performed different types Manual Testing to check the flow of the application
  • Conducted database testing, passing SQL queries to the Oracle.
  • Participated inQAteam meetings and walkthroughs for weeklyQAtesting review.
  • Identified defects and interacted with developers to resolve the issues.
  • Created the Test Cases as per Business requirements and Use Cases
  • Verified functionality of software during all stages of the development lifecycle provided testing Estimates and resource plans based on Functional and Technical specifications
  • Prioritized defects and logged them in PVCS Tracker and coordinated their resolution with the development team.
  • Created User Acceptance Testing (UAT) Test Cases for production testing.
  • Analyzed and document test results, including re-testing of all previous failures
  • Involved in Load, Stress & Endurance testing of the system bottlenecks by creating virtual users in Load Runner.
  • Involved in gathering information about system usage and configuring Load Runner.
  • Involved in planning load test also involved in scenario creation and execution.
  • Involved in creating Vusers for performing web testing, also analyzed the results under load test.
  • Measured Throughput, Hits per second, Response time, Transaction time using Load Runner Analysis.

Environment: Test Director, Oracle, SQL Server, Windows XP.

Confidential, Chattanooga, Tennessee

Test Engineer


  • Responsible for Functional and System Testing.
  • Performed Regression Testing
  • Reporting and following up bugs in bug tracking tool
  • Participated in Regular, weekly project status meetings related to testing with Teammates.
  • Writes test plans and test cases into Test Director

Environment: Windows XP, Test Director, ORACLE 2000

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