SUMMARY

• Over ten years of experience in Quality Assurance Testing of application systems in Client/Server, and Web environment.
• Experience in testing various kind of applications like Airlines, Health Care, Banking, Retail and Pay Roll.
• Experience in validation of HL7 Messages for interface testing.
• Expertise in Analyzing Business Requirement Specifications, develop Test Plans, Test Cases, Test Scripts and execute them.
• Execute test cases/scenarios across development projects.
• Document test scripts and test plans tied back to requirements.
• Experience in Software Development Life Cycle (SDLC), Methodologies and Validations to ensure complete Quality Assurance Control.
• Experience in performing Black box and White box Testing.
• Extensive experience in Unit, Functional, Integration, Regression, User Acceptance, System, Security, Load and Stress Testing.
• Identify and track defects, issues, risks and action items.
• Experience in using Automated Tools like Rational Robot, Win Runner, QTP, Test Director, Test Manager, Load Runner, Rational Clear quest for Client /Server, Web and Database Applications.
• Strong skills in back - end testing using SQL Queries on Oracle RDBMS and SQL SERVER.
• Experience in Estimation and coordinate Test Schedule with overall Project Schedule.
• Ability to interact with developers and product analysts regarding Testing Status, Defect and Change Tracking using Test Manager.
• Strong Problem Analysis and Resolution skills and ability to work in Multi Platform Environments like Windows and UNIX.
• Strong Analytical skills, functional knowledge in Health Insurance, Financial.
• Excellent communication and interpersonal skills, team player and self-Starter.
• Willing to perform other duties as assigned.

TECHNICAL SKILLS

Operating Systems: UNIX, Solaris, Windows 2000, Mac and WindowsNT/98/95/3.x

Languages: C, C++, SQL, PL/SQL, COBOL, Shell Script, Perl, HTML, Jscript, ASP, Java, VBscript

Databases: MS Access, SQL Server, Sybase, Oracle 11i//9i/8.X/7.x, and DB2

Front End Tools (GUI APP): Visual Basic, Developer/2000 (Forms 4.5, Reports 2.5)

Reporting Tools: Oracle Reports 2.5, Crystal Reports

Packages: MS Office2000, MS Project

Automation Tools: Rational Robot, Win Runner, Quick Test Pro, Load Runner, Req Pro, Rational ClearQuest

Defect Tracking Tools: Quality Center, Test Director, PVCS Tracker, Bugzilla

Web related Tools: HTML, DHTML, XML, CSS, and ASP

PROFESSIONAL EXPERIENCE

Sr Test Engineer

Responsibilities:

• Involved in developing the test plan, test scenarios & test cases.
• Performed test case construction from the work flows and test case execution.
• Performed functional, regression and GUI testing.
• Defect reporting and tracking has been performed.
• Test data has been created/mined for system testing.
• Performed GUI testing for data entry screens in the application.
• Used Quality center for Test Planning, Test execution, Defect Tracking and reports.
• Prepared test results based on the execution of test cases in Quality center.
• Prepared testing time estimates as per the project schedule.
• Wrote SQL Queries to verify the data from the Oracle database.
• Participated in regular project status meetings, reviews, walkthroughs, related to testing.
• Interacted with the developers for bug fixes and problem resolving through Quality Center

Environment: Java, Quality Center, Oracle 11g, Mainframes, Windows 2003/NT/XP, Unix, Share Point.

Confidential

Responsibilities:

• Functional testing to perform for the enhancements taking place.
• Regression test to perform to make sure all the existing functionalities are working as expected.

Environment: Java, Quality Center, DB2, SQL Server, Mainframes, Windows NT/XP, Unix, Share Point, IMS.

Confidential

Responsibilities:

• Create incoming test claims in both e-mails and xml
• Push claims into the CreateClaimService
• Track claims into the Concord application
• Validate correct data in the Concord application
• Track Concord case numbers into the MBS database
• Test error handling
• Regression of domestic (non-JV) e-claims
• Involved in Webservices testing.
• Make sure the claim is in queue for concord through MQ series.
• Validate preprocessor retrieves claims from queue and save claim data to local tables.
• Validate concord cases are created for each claim in the tables and MBS database tables has updations and those are reflected in the FasTrak application.
• Worked with web services testing.

Environment: Java 1.5, Quality Center, DB2, SQL Server, Windows NT/XP, Unix, Share Point, SOAP, XML.

Confidential

Responsibilities:

• Validated the new pricing modes to the Fare calc tab.
• Compared data with the TGM application against DLterm.
• Validated the booking and pricing of group reservations.
• Performed System integration and regression testing.
• Prepared test data, test cases and executed them.
• Used Quality center for the bug reporting and tracking.
• Extensively involved with business users and Development team.
• Performed web services testing.
• Participated in regular project status meetings, reviews, walkthroughs related to testing.

Environment: Java 1.5, Quality Center, DB2, Windows NT/XP, Unix, Share Point, SOAP, XML.

Confidential

Responsibilities:

• Tested the access to migrated historical PNR’s via the new web application.
• Validated the content of the SPIL file against OCC boarded lists.
• Validated the waitlist provided by Travelport, in the web app and validated the contents against OCC Standby list for the same flight.
• Validated PNR Blob that is extracted from VPH tape that is compared with the data in the long PNR displayed by the PNRPUL application to the blob.
• Tested the ETL process loaded the data correctly into the database.
• Performed functional, system Integration, regression testing and post implementation testing.
• Prepared test data, test cases and executed them using the test data.
• Used SQL Queries to verify the data from the DB2 database.
• Used DBVisualizer and IBM DB2 tools for the Database testing.
• Used Quality center for the bug reporting and tracking.
• Interacted with the developers for bug fixes and problem resolving.
• Extensively involved with business users and Development team.
• Participated in regular project status meetings, reviews, walkthroughs, related to testing.

Environment: Java 1.5, Quality Center, DB2, SQL Server, Mainframes, Windows NT/XP, Unix, SharePoint.

Sr QA Analyst

Responsibilities:

• Responsibilities include Business requirement Analysis, Documentation and Testing.
• Performed Test planning, test design, test execution and defect tracking.
• Fogbugz is used for defect tracking and reporting.
• Tested the application functionality manually to verify that system meets the functional requirements.
• Interacted with the developers for bug fixes and problem resolving.
• Performed functional and system testing.
• Tested the application on different browsers and different operating systems.
• Extensively involved with business users and Development team.
• Used SQL Queries to verify the data from the SQL Server database.
• Database testing is performed to validate the reports using SQL joins.
• Participated in regular project status meetings, reviews, walkthroughs, related to testing.

Environment: Java 1.5, PHP, Bugzilla, SQL Server 2005, Windows NT/XP, Unix, Share Point.

Sr. QA Analyst

Confidential, MN

Responsibilities:

• Involved in walkthroughs with developers, customers and shared different testing methods of testing business requirements.
• Responsible for creating test plans. test cases and test schedules for the project.
• Analyzing the complex requirements, designing the test cases, test scripts and executing them using Quality Center.
• Responsible for executing the test cases and scenarios within the system test environment.
• Created documents using MS Office products for the users end customers.
• Extensively involved in supporting E2E, IST, UAT and third party integration efforts.
• Used Quality Center for writing Test Cases and creating Test execution reports.
• Validated system test requirements, report preparation, defect reporting, and defect tracking.
• Create defect reports for problems discovered during system test.
• Prepared time estimates for testing effort as per the project schedule.
• Developed DB Scripts that are used to compare the data.
• Attended the Daily scrum meetings to update the status of the work.
• Execute the Unix Batch jobs using the Autosys Job Scheduler.
• Validated the data in Oracle tables for the backend validations using Toad.
• Written SQL queries to validate data and flow of applications.
• Maintained the Requirements Traceability matrix (RTM).
• Performed various types of testing, such as functional, regression, negative and installation testing.
• Participated in the walkthroughs peer reviews and defect review meetings.
• Coordinated with other teams for the smooth running of the project.
• Executed the Unix Shell Scripts using Putty and validated the Error and Log Files.
• Coordinated closely with developers to resolve issues.
• Reported the weekly testing status, test report, defect report to QA manager.
• Interacted with the Developers and Functional Analysts about the project functionality.
• Responsible for providing mentoring support to the project team throughout the development life cycle from requirements development phase to ensure all requirements are both testable and verifiable.

Environment: Java 1.5, JSP, JUnit, Oracle10.2g, Websphere6.1(WAS), UNIX, Autosys/TWS, Rally, Quality Center 9.2, Agile model, Share point.

Sr. QA Engineer

Confidential, MN

Responsibilities:

• Identified test scenarios and prepared data for unit and system testing.
• Involved in Analysis of Business requirements, and developed detailed test plans.
• Involved in testing the Business Functionality, Navigation and Validation of the application.
• Responsible in validating the Enhancements made to Interfaces.
• Written test cases from work flows and Executes test cases in different modules of LifeSolutions.
• Prepared time estimates for testing effort as per the project schedule.
• Conducted testing and querying databases to synchronize testing databases and checked for data Integrity and proper routing based on workflow rules at each step.
• Wrote several SQL queries to test Sybase database.
• Responsible for testing navigation of application screens. Performed GUI testing for data entry screens in the application.
• Performed regression testing to validate the resolution of system defects.
• Used Test Director 8.0 to track software bugs and indicate the progress of testing during weekly status updates to the project manager.

Environment: Java 1.5, JRun, IPlanet, CORBA, JSP, ASP, Sybase, Oracle, Eclipse, JBuilderMerant Tracker, Test Director, Hyperion explorer, SQL, Sharepoint.

QA Lead

Confidential, MN

Responsibilities:

• Identified test scenarios and prepared test data for unit and system testing.
• Involved in Analysis of Business requirements, and developed detailed test plans.
• Involved in testing the Business Functionality, Navigation and Validation of the application.
• Prepared time estimates for testing effort as per the project schedule.
• Programmed test scripts and implemented them automated with Rational Robot.
• Conducted testing and querying databases to synchronize testing databases and checked for data integrity and proper routing based on workflow rules at each step.
• Wrote several SQL queries to test Sybase database.
• Responsible for testing navigation of application screens. Performed GUI testing for data entry screens in the application.
• Using Rational Robot, developed automation scripts for the complete functionality and Regression testing.
• Used Merant tracking tool to track software bugs and indicate the progress of automated testing during weekly status updates to the project manager.
• Involved in analysis, validation and trouble shooting of problems reported from Production.
• Supported the development of changes to production.

Environment: Java 1.5, JRun, IPlanet, CORBA, JSP, ASP, Sybase, Oracle, Eclipse, JBuilder, Rational Robot, Merant Tracker, SQL, Sharepoint.

QA Consultant

Confidential, RI

Responsibilities:

• Created and executed test cases based on business testing requirements and test plans using Test Director.
• Analyzed business requirements and prepared Test scripts using the Confidential Standards.
• Primarily responsible for System, Regression, Integration and User Acceptance testing.
• Executed and Documented test scripts for the Deposit applications.
• Confirm that other systems properly interfaced to the Savings/Time and GN systems and that their existing functionality is not impacted by the project.
• Worked on Fidelity Financial services mainframe applications: ST-Savings time (V9.0), IM-Impacs (V 1.2), RM-Customer Information System and Reports-OVS.
• Validated that input and output from the Savings/Time system is successfully processed.
• Supported production issues/questions from Deposit Services departments regarding Deposit Applications.
• Documented all test results, identifying and summarizing discrepancies.
• Worked as a team with other QA testers to ensure that all projects are executed accurately and completely and assisted other testers with account selection, clarification of ambiguity with test results and general questions that arise.
• Manually tested the mainframe application using Test Director.
• Generated weekly Status Reports to the team manager & participated in weekly status meeting with Team members, Team managers, Business analysts & Technical team.
• Participated in project review meetings.

Environment: Manual Testing, Test Director 8.0, COBOL, DB2, JCL, CICS, MVS, QMF, SPUFI, File-Aid, Endeavor, VSAM, IBM 3090.

QA Engineer

Confidential, GA

Responsibilities:

• Wrote and Executed Test Plans and Test Cases using the Test Director as Test Management Tool.
• Test Cases were designed based on Use-Cases and Requirements in Test Director.
• Maintained requirements in Test Director and requirements are traced to Test Cases in Test Director.
• Developed and executed various TSL scripts using WinRunner for automated testing of each individual functionality & Regression Testing of the applications.
• Performed GUI, Functional, System-Integration and Regression testing.
• Conducted Performance Testing by creating GUI Virtual Users scripts to measure end-to-end response time using Load Runner.
• Performed data driven testing and Regression testing using WinRunner.
• Execution of Test Scripts using WinRunner and Test Director
• Tests were planned and managed using Test Director.
• Used Test Director to store all testing results and metrics
• Responsible in providing regular test reports to the management.
• Used SQL to perform data integrity test.
• Worked with Unix Shell Scripts extensively.
• To retrieve the data from various Tables and to test the database, wrote SQL Queries.
• Verified the "fixes" for the reported bugs.
• Logged the traced defects in Test Director and created Test Metrics to analyze the defects
• Tracked and Reported Defects using Test Director.
• Version Control and build management using PVCS
• Validated the mapping and integrity of data populated in the database using SQL queries.
• Regular interaction with developers, business analyst and Logic Unit Workgroup.
• Participated in Enhancements meeting to distinguish between bugs and enhancements

Environment: Mercury Tools (Winrunner 7.0, Test Director 7.0), Java, Java script, HTML, Web Logic, Oracle 8.1, Windows NT, UNIX

QA Analyst

Confidential, UT

Responsibilities:

• Responsibilities include Business requirement Analysis, Documentation and Testing (Both Manual & Automated).
• Extensive experience in using Mercury TestDirector (Test Planning, Test Lab and Defect Tracking).
• Test Management and Test Case generation was done using Mercury’s Test Director.
• Tested the application manually to verify that the system meets the functional requirements.
• Validation of Hl7 messages for Real time messages for pharmacy claims.
• Created smoke test cases for the end-to-end test process of the successful and failure path.
• Created graphs and generated performance reports using Test Director.
• Interacted with the developers for bug fixes and problem resolving through Test director
• Performed functional testing, integration testing, system testing, performance testing, stress testing and load testing.
• Performed positive and negative testing
• Participated in regular project status meetings, reviews, walkthroughs, related to testing.
• Involved in performing User Acceptance Testing.
• Generated the detailed reports of the bugs, pass-fail report, and comparison chart and reported the same in Test Director.
• Tested the application on different browsers and different operating systems.
• Extensively involved with business users and Development team.
• Worked extensively with TestDirector (Test Plans, Test Cases, Test Design, Test Inputs, Test Logs, and Test Summary Reports).
• Performed interactive walkthroughs of test scripts with developers, business users and Business Analysts.
• Experienced in completing assigned tasks according to requirements in Test Director within project timeframes.
• Involved in communicating to the groups and focus on the requirements keeping in view of the specifications given by the end user.
• Used SQL Queries to verify the data from the Oracle database.

Environment: Windows NT/2000/XP, UNIX (AIX), Visual Basic, VB Script, ASP, VB.NET, ASP.NET, HTML, Oracle9i, Internet Explorer, Netscape, AOL, QTP, TestDirector7.6.

QA Engineer

Confidential, Huntsville, AL

Responsibilities:

• Developed detailed test plans, test cases and provided the necessary documentation related to Application under Test.
• Used Test Director for Test Planning, Test execution and Defect Tracking.
• Performed black box testing of the application. Manually tested the functionality, User Interfaces and Security of the web application.
• Created Projects, groups and multiple sets of Logins depending on the privileges to be given in Test Director Administrator module.
• Analyzed and interpreted reports and graphs for the test cases generated through Test Director’s document generator.
• Performed Manual Testing of some of the sub modules/components of the application as per the requirements.
• Performed database analysis and Back End Testing using specific Sql queries in Oracle 8i.
• Worked on Web Interfaces functionality and participated in User Acceptance Testing.
• Compared and analyzed the expected results to the actual results and documented the reports accordingly.

Environment: Solaris 8, Windows 2000, Oracle 8.x, PL/SQL, Java, JSP, JavaScript, JDBC, JMS, JNDI, XML, Web Sphere 4.0, MS Office, HTML, TestDirector7.0, Win Runner, Load Runner

QA Engineer

Confidential

Responsibilities:

• Wrote test cases based on requirements documents, eligibility criteria, and design flows of the application.
• Performed manual functional and regression testing on Oracle and MS SQL Server platforms and in batch-on-server environment in which MS SQL Server was installed on one machine and PC Payroll for Windows application was installed on another for testing.
• Processed, stored records of employees and their fixed earnings and deductions, variable earnings and deductions, leave details, loan details and reimbursement details.
• Conducted testing and querying databases to synchronize testing databases and checked for data integrity and proper routing based on workflow rules at each step.
• Responsible for testing navigation of application screens. Performed GUI testing for data entry screens in the application.
• Logged and reported defects in Test Director and prepared test reports for management.

Environment: Win NT, Test Director, C, Oracle August 7.x, Forms, Reports, Power Builder & MS SQL server

QA Engineer

Confidential

Responsibilities:

• Involved in Analysis of Business requirements, and developed detailed test plans.
• Involved in testing the Business Functionality, Navigation and Validation of the application.
• Programmed test scripts and implemented them manually.
• Conducted testing and querying databases to synchronize testing databases and checked for data integrity and proper routing based on workflow rules at each step.
• Conducted the functionality, Security and Configuration testing of the application using WinRunner on different browsers.
• Wrote several SQL queries and procedures to test Oracle/DB2 databases.
• Responsible for testing navigation of application screens. Performed GUI testing for data entry screens in the application.
• LoadRunner was used to test performance and bottle neck criteria of the application.
• Used an In-house development tracking tool to track software bugs and indicate the progress of automated testing during weekly status updates to the project manager.

Environment: Win NT, ASP, HTML, Oracle August 7.x, WinRunner, Load Runner, Test Director.