SUMMARY

• Nearly ten (10) years of diverse experience in Software Testing and Quality Assurance.
• Extensive Experience Test Analysis, Test Planning, Test Design, Test Execution and QA Process training.
• Strong Expertise in Functional Testing, Integration Testing, GUI Testing, Regression Testing, System Testing, Automation and Database Testing.
• Expertise in cloud based applications.
• Strong Expertise in MS CRM and SalesForce.Com functionalities.
• Experience in working with Multiple Confidential ERP (LN, APLUS, and SX) Product’s.
• In Salesforce and MS CRM having good experience on Lead, Contact, Account, Opportunity and Sales Management.
• Experience in working with cloud based middle ware application, which integrates two or more applications/Database.
• Expertise in Setting up and Maintain the Environments.
• Having good experience in giving QA process oriented trainings and Domain knowledge to the team members along with documentations.
• Followed Agile methodology for project and facilitated all testing related activities like build process into QA, test execution and defect triage.
• Well acquainted with the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) of applications.
• Extensive Experience in review of Test Cases/Test Scenarios/Checklists. Also extensive experience in review of Defects reported by Quality Team and participated in Defect Prevention meetings.
• Extensive Experience in Testing of various applications developed using C#.NET, VB, Java, Apex, Oracle 9i, Oracle 10G, SQL Server 2005 & 2008
• Experience in working with various domains like Insurance, Health Care, CRM and ERP
• Having good experience in ETL Testing
• Experience in working with Automated Management tool JIRA, ITRACK, Microsoft TFS, QC/ALM and Test Director.
• Having good experience in EDI testing.
• Experience in web applications automation testing with TestNg Frame Work, Selenium IDE, Selenium RC and selenium Web Driver and also participated very actively in developing the customized Page Object Model Framework (POM)
• Expert in conducting various automated tests such as: Functional, regression, compatibility, smoke and usability using (Selenium WebDriver, Selenium RemoteControl, Selenium IDE).
• Experience in SoapUI web service tool.
• Exposure on QTP.
• Led the UAT testing at client place in PA, USA and coordinated with the Client, Development Team, and ST Team for faster Incident resolution till the production support period.
• Participated as far member in CMMI Appraisal in testing phase.
• Participated in SCAMPI - B and SCAMPI-A appraisals
• Having ISTQB certification.
• Ability to work in a group, good at Analysis and logical thinking

TECHNICAL SKILLS

Operating Systems: Win NT/ 95, win2000/2003, Win XP, Vista, Windows 7

Databases: Oracle 10G, SQL Server 2005 & 2008

ERP and CRM Tools: ERP-LN, ERP-APLUS and ERP-SX, Salesforce winter 14, MS CRM 2011

Packages: MS Office (Word, Excel, Power Point, Access, & Visio), Microsoft Team Foundation Server & Adobe Photoshop

Test Management and Automation tools: QC/ALM, Jira, I-Track, Share Point, Toad, Selenium, Eclipse, Test Director, PVCS Tracker, QTP, SVN, EDI, Soap UI.

Reporting Tools: SQL Server reporting services and Cognos reporting utility

PROFESSIONAL EXPERIENCE

Confidential, Greenville, SC

Sr. QA Analyst

Responsibilities:

• Review and analyze requirements for developing test cases
• Preparing the user guides about the QA process, Domain and Project related documents.
• Giving QA process oriented trainings to the team members and assessments about the process.
• Giving CRM domain knowledge to team members and End users
• Prepare the Requirement Traceability Matrix
• Write test cases/plans
• Peer-Review test cases/plans
• Execute test cases
• Perform functional, regression, sanity, performance and ad-hoc testing
• Tested the EDI files in both the ways.
• Execute integration testing between Multiple Confidential ERP (LN, APLUS, and SX) products and Salesforce.com(Inforce)
• Setup and Configure Inforce product for different ERP teams.
• Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
• Written the parameterization scripts for the Leads, Contacts and Account records creation.
• Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.
• Tested compatibility of application for dynamic and static content under various cross browsers (fire fox, IE, chrome) using HTML IDs and XPATH in Selenium web driver.
• Participated in the Development of the Page Object Model framework with Selenium Web Driver.
• Added annotations to the test. (selenium)
• Write Test scripts for the Selenium tool to perform the functional and Regression testing.
• Execute the Functional and Regression related Automation Test scripts using Selenium tool
• Setup and configure the integration middleware application (ION)
• Mentor and guide new team members
• Co-ordinate with development team for resolving the defects.
• Prepare daily status updates and write test reports to project manager

Environment: SalesForce.Com, ERP-LN, ERP-APLUS, ERP-SX, SVN, EDI, Selenium, Eclipse, QC, Jira

Confidential, Greenville, SC

Lead QA /Sr. QA Analyst

Responsibilities:

• Review and analyze requirements for developing test cases
• Prepare the Requirement Traceability Matrix
• Write test cases/plans
• Peer-Review test cases/plans
• Execute test cases
• Perform sanity, functional, regression, performance and ad-hoc testing
• Tested the EDI files in both the ways.
• Worked in Agile environment which have by-weekly release.
• Installing and configure the MS CRM In-premise servers.
• Execute integration testing between Multiple Confidential ERP(LN, APLUS, and SX) products and MS CRM( Confidential CRM Business)
• Setup and Configure Confidential CRM Business product for test by different ERP teams.
• Setup and configure the integration middleware application (ION)
• Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
• Written the parameterization scripts for the Leads, Contacts and Account records creation.
• Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed.
• Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser.
• Tested compatibility of application for dynamic and static content under various cross browsers (fire fox, IE, chrome) using HTML IDs and XPATH in Selenium web driver.
• Participated in the Development of the Page Object Model framework with Selenium Web Driver.
• Added annotations to the test. (selenium)
• Write Test scripts for the Selenium tool to perform the functional and Regression testing.
• Execute the Functional and Regression related Automation Test scripts using Selenium tool
• Mentor and guide new team members
• Co-ordinate with development team for resolving the defects.
• Prepare daily status updates and write test reports to project manager.

Environment: Microsoft Dynamic CRM 2011, ERP-LN, ERP-APLUS, ERP-SX, Selenium, Eclipse, EDI, SVN, Jira, QC

Lead QA /Sr. QA Analyst

Responsibilities:

• Created Test Plan and Test Environment Documents.
• Reviewed Test Cases/Test Scenarios/Checklists.
• Prepared Interim Test Reports and Final Test Result Reports after completion of testing the Release.
• Handling the application upgrade from Oracle to SQL which involves lot of Data Migration and Data Validation.
• Followed the ETL testing process for initial data and incremental data migrations.
• Performed Database Testing and Manual Concurrency Testing.
• Tested the EDI Transactions related to the 3rd party files.
• Coordinated with the On-site team and Client regarding the Issue Fixes as part of Release Management
• Conducted Team meetings on regular basis.

Environment: C#.NET, SQL Server 2008, Oracle, SSIS, SSRS, EDI, Micro Soft TFS, I-Track

Confidential, Coconut Creek, FL

Lead QA /Sr. QA Analyst

Responsibilities:

• Created Test Plan and Test Environment Documents.
• Designed and Reviewed Test Cases/Test Scenarios/Checklists.
• Performed Functional Testing, Retesting, Regression Testing, Performance Testing and System Testing.
• Conducted Team meetings on regular basis.
• Worked on the Test Director for the client issues.
• Using the SOAP UI tool tested the 3rd party files.
• Coordinated with the On-site team and Client regarding the Issue Fixes as part of Release Management.
• Followed the ETL testing process for initial data and incremental data migrations.
• Reported and tracked the Incidents through the Incident Management System.
• Prepared Interim Test Reports and Final Test Result Reports after completion of testing the Release.
• Performed Database Testing and Manual Concurrency Testing.

Environment: C#.NET, SQL Server 2008, SSIS, SSRS, SOAP UI, Share Point, Test Director, I-Track

Confidential, Coconut Creek, FL

Sr. QA Analyst

Responsibilities:

• Preparation of Test plan.
• Preparation & Review of the Test Cases/Scenarios/Checklists.
• Attending coordination calls with On-site Team.
• Preparation of test status report.
• Responsible for Setting up Test Environment.
• Performed Functional Testing, Retesting, Regression Testing, Performance Testing and System Testing.

Environment: .Net 2.0, Web services, Sql server 2005, I-Track

Confidential, Coconut Creek, FL

Sr. QA Analyst

Responsibilities:

• Reviewing the Test Scenarios.
• Performed GUI, Functional, Database and Regression testing.
• Involved in team meeting and KT sessions.
• Preparation of test status report.
• Attending calls with On-Site Team.
• Follow up quality standards and procedures.
• Verify User Manual, if it has covered all the features of the project.
• Check whether other documents (SRS, Design Specification, Development Plan etc) of the project are as per the standards defined.

Environment: VB6, Oracle, Win XP, I-Track

Confidential, Coconut Creek, FL

QA Analyst

Responsibilities:

• Preparing Test Cases/Scenarios/Checklists and Execution.
• Reviewing the Test Cases for whole product.
• Involved in GUI, Functional, Database and Regression testing.
• Maintaining the issues in QA Status Report.
• Prepared test status report and weekly status report.
• Attending calls with On-Site Team.

Environment: VB6, Oracle, Win XP, I-Track

Confidential, Coconut Creek, FL

QA Analyst

Responsibilities:

• Preparing the Test Cases, Test Reports
• Executed the Test Cases.
• Involved in GUI, Functional, Database and Regression testing.
• Check whether other documents (SRS, Design Specification, Development Plan etc) of the Project is as per the standards defined
• Verify User Manual, if it has covered all the features of the project.

Environment: VB.Net, MS-SQL Server, Cognos (Reporting Utility), I-Track

Confidential, Coconut Creek, FL

QA Analyst

Responsibilities:

• Involved in functional study of the Application.
• Involved in Preparation and execution of full suite of test cases.
• Involved in GUI, Functional, Database and Regression testing.

Environment: VB6, Oracle, Toad, Win XP, I-Track