OBJECTIVE

• Quality Assurance Analyst having expertise in all phases of testing for client/server, desktop and web applications with an opportunity to utilize my experience and skills and be a productive member of transformation team while being resourceful and innovative.

SUMMARY

• Experienced Senior QA Tester with 7 plus years of testing software applications for Performance Testing and Functional testing in eGIS(Enterprise Geographic Information System), Airline Industry, Payroll, Wireless, Insurance and Healthcare domain.
• Adept in Software Development Life Cycle and Quality Assurance Life Cycle stages, processes and procedures.
• Involved in various stages of Software Development Life Cycle(SDLC) implementing Waterfall and Agile, Scrum methodologies.
• Specialized in performance testing applications using Load - Testing tools such as HP/Mercury Interactive Load Runner and ALM-Performance Center, Wily Introscope.
• Proficient in generating detailed Load Test analysis reports using Load Runner Analysis and ALM-Performance Center.
• Strong knowledge of using Single and Multiple protocols in Loadrunner Vugen like Web Http/Html, Ajax Tru Client, Oracle NCA, and Web Click and Script.
• Excellent working knowledge in Developing & Implementation of complex Test Cases and Test Scripts using automated test solutions for Client/Server and Web-based applications using QTP and Selenium.
• Expert using Selenium, Webdriver Java API.
• Expert developing automation testing framework using selenium, webdriver by following java.
• Performed various kinds of testing including Black box testing, White box testing, Positive testing, Negative testing, Integration, System, Regression, Functionality testing, Screen navigation / GUI testing, Data Driven testing, Performance, Load and Stress testing.
• Proficient in developing/writing Software Test Plans, Test Case Design, and Test Scripts based on User Requirements, Specifications and System Requirements documents.
• Good working experience with Project Managers, Release Managers, Business Analysts, Developers and other project professionals during Requirements Gathering, Designing, Development, Quality Assurance Planning, Documenting and Execution phases.
• Possess extensive experience in analyzing the Business Requirement Documents, Functional Specifications and Technical Specifications.
• Strong hands-on experience in all phases of the Software Quality Assurance process and methodologies.
• Experience in coordinating on shore and off shore resources.
• Well acquainted with Defect Tracking systems like HP Quality Center.
• Good Interpersonal, User Interaction and Customer Support skills.
• Possess excellent leadership qualities and can work individually and in a team.
• Ability to master new technologies quickly.

TECHNICAL SKILLS

Languages: HTML, C,C++,Java, VB Script, SQL

Requirements Management: ALM-HP Quality Center 11

Project/Test Management: ALM-HP Quality Center - ALM 11, ALM-HP Performance Center 11/9.5

Defect Management: HP/Mercury Quality Center 11/10/9.0, Version One(scrum methodology)

Functional Test Automation Tools: QTP 11/10/9.0, Selenium IDE and Web Driver

Performance Testing Tools: Load Runner 11.5/11/10/9.0 , ALM-HP Performance Center 11

RDMBS: Oracle 10g/9i/8i, MS SQL Server 2005/2000, Sybase, MS Access

Web Debugging Tool: Firebug, Xpather

IDE: Eclipse

Test Framework/ Build Tool: Junit / Ant

Operating Systems: Windows 95/98/2000/NT, UNIX, LINUX

Others: MS Office, Interscope, Sitescope 10.x, Wily Introscope, TCP/IP, HTTP, Oracle NCA, Siebel-Web, Soap UI 4.6.0

PROFESSIONAL EXPERIENCE

Confidential, Collierville, Tennessee

Sr Quality Analyst

Responsibilities:

• Gathered the requirements and compiled them into Test Plan.
• Followed Agile Methodologies( Scrum ).
• Responsible for implementing LoadRunner, Performance Center based infrastructure including: Architecting the load testing infrastructure, hardware & software integration with LoadRunner.
• Prepared Test Cases, Vugen Scripts, Load Test, Test Data, Execute Test, Validate Results, Manage Defects and Report Results.
• Independently develop LoadRunner test scripts according to test specifications/requirements.
• Used Performance Center to define performance requirement like SLA in test.
• Created test scripts for Confidential services(eGIS Environment) using VUgen and generated the Load test according to the requirement using ALM Performance Center.
• Developed test scripts using Load Runner(VUGen) with various protocols including, Web/HTTP, Ajax Truclient, Web(click and script), Ajax(Click and Script).
• Conducted load tests by calling scripts from test plan to test lab in ALM-HP performance center.
• Analyzed the test results using analysis both in Load Runner Controller and Performance Center.
• Involved in Creating detailed analysis report and Performance test summary reports for several Confidential Services.
• Identify and eliminate performance bottlenecks during the development lifecycle.
• Used Wily Introscope tool to monitor the servers and systems to identify bottlenecks.
• Created Health Checks for several services using SOAP UI 4.0.1.
• Expert in creating automation test scripts using Selenium IDE.
• Designed and Developed automation script using Selenium and web driver.
• Automation of functional testing framework for all modules using Selenium and webdriver.
• Developed and Executed JUnit Test cases using Eclipse IDE and debugged errors using Eclipse ANT.
• Worked on Testing of Confidential services which uses XML,JSON features.
• Accurately produce regular project status reports to senior management to ensure on time project launch.
• Verified requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, Project manager and test supervisors.
• Involved in gathering the Business requirements and System specifications to understand the application.
• Performed necessary requirements inspection, design inspection, Test plan and case creation Test environment/data setup, testing and reporting during various phases of the Testing life cycle.
• Generated Project status reports through Version One(Scrum) and Document Generator for team meetings and Management review.
• Gathered, consolidated requirements for generating performance goals and test plans.
• Written procedural documents for Application Maintenance Releases and updated test reports with the new enhanced changes.

Environment: Load Runner 11.5, Selenium IDE,SOAP UI 4.6.3 and ALM- Performance Center 11, Java J2EE 1.5, JSF, Java Servlets, XML, Web Services, Weblogic, JavaScript, CA Wily Interscope, SQL Profiler, Oracle 11i, Windows 7/XP.Vista, IE 9/8.

Confidential, Eagan, Minnesota

QA Performance Engineer

Responsibilities:

• Involved in gathering the Business requirements and System specifications to understand the application.
• Prepared detailed Master Test Plan for each Load.
• Developed test scripts using Load Runner(VUGen) with various protocols including, Web/HTTP, Ajax Truclient, Web(click and script), Ajax(Click and Script).
• Used Parameterization and dynamic correlation for the VuGen scripts to ensure the caching does not happen and emulate real time conditions with Vuser actions.
• Created and executed various scenarios using Load Runner Controller and performance Center to mimic production behavior.
• Conducted load tests by calling scripts from test plan to test lab in ALM-HP performance center.
• Analyzed the test results using analysis both in Load Runner Controller and Performance Center.
• Involved in Creating detailed analysis report and Performance test summary reports for several projects
• Monitoring of Java classes//Garbage collector//System Metrics//J2EE Diagnostics server using J2EEDiagnostics
• Generated Project status reports thru Quality Center and Document Generator for team meetings and Management review.
• Developed Automation Scripts that runs around 1500 test cases in a single run without any exceptions in UAT region for regression testing.
• Tested new test cases and automated them for further loads to reduce testing effort and time using Quick Test Professional.
• Tested new test cases and automated them for future releases and regression testing to reduce testing effort and time using Quick Test Professional.
• Gathered, consolidated requirements for generating performance goals and test plans.
• Developed Vugen Scripts for load testing with around 2000 vusers to find bottlenecks in the server and deadlocks in the database.
• Did Code and SQL profiling to identify the code level performance issues and assisted in fine tuning the code and SQL commands
• Written procedural documents for Application Maintenance Releases and updated test reports with the new enhanced changes.
• Used Sitescope tool to monitor the servers and systems to identify bottlenecks.

Environment: Load Runner 11, ALM/Quality Center, and ALM- Performance Center 11, QTP 11, Java J2EE 1.5, JSF, Java Servlets, XML, Web Services, Weblogic, JavaScript, CA Wily Interscope, SQL Profiler, Oracle 10g, Windows 7/XP.Vista, IE 9/8.

Confidential, San Dimas, CA

Performance Tester

Responsibilities:

• Involved in analyzing the Business requirements and System specifications to understand the application.
• Responsible for developing test scripts using LoadRunner using various protocols including, Web/HTTP, Web Services, Oracle NCA, Oracle 11i.
• Used Oracle Protocol to test the build on Oracle forms.
• Used Parameterization and dynamic correlation for the VuGen scripts to ensure the caching does not happen and emulate real time conditions with Vuser actions.
• Created and executed various scenarios using Load Runner Controller to mimic production behavior.
• Prepared detailed Master Test Plan for each Load.
• Migrated manual test cases into QuickTest professional (QTP) scripts for Regression testing using Web and Java add-in’s and advanced functions using VB Script.
• Exported Test Cases using Mercury Excel add-in into Quality Center and converted them into Test Scenarios for automating in Test Plan and Test Lab module.
• Implemented Automation process in manual testing environment using Mercury Test Suite.
• Mentored novice QA Testers on QTP and QC latest versions and on advanced features.
• Extensively used VB Scripting and ADODB functions for error handling and validating the Oracle database.
• Parameterized dynamic data with base line test data for each load and developed Recovery scenarios for a smooth run when scheduled over 200 scripts in Test Lab.
• Developed Functional Libraries for clean up, setting up test environments and application for Regression testing and Importing Production data for Validation.
• Generated Project status reports thru Quality Center and Document Generator for team meetings and Management review.
• Developed Automation Scripts that runs around 1800 test cases in a single run without any exceptions in UAT region for regression testing.
• Tested new test cases and automated them for further loads to reduce testing effort and time using Quick Test Professional.
• Developed Vugen Scripts for load testing with 1200 vusers to find bottlenecks in the server and deadlocks in the database.
• Enhanced QuickTest Scripts for every load to support new and existing functionality for the application for end to end and regression testing.
• Did Code and SQL profiling to identify the code level performance issues and assisted in fine tuning the code and SQL commands
• Conducted various kinds of Benchmark testing, Baseline testing, Stress testing, Smoke testing.
• Written procedural documents for Application Maintenance Releases and updated test reports with the new enhanced changes.
• Used Perfmon, Willy Interscope tools to monitor the servers and systems to identify bottlenecks.

Environment: Load Runner 11, ALM/Quality Center, and Performance Center, QTP 11, Java J2EE 1.5, JSF, Java Servlets, XML, Web Services, Weblogic, JavaScript, CA Wily Introscope, Oracle 10g, Windows 7/XP&Vista, IE 9/8.

Confidential, Dallas, TX

Performance Analyst

Responsibilities:

• Written Functional Specification documents for Application Maintenance Releases and updated user guides and use cases with the enhancement changes.
• Actively participate in Regression and Business Acceptance Testing.
• Creating, Scheduling & Execution of test cases and then analyzing and maintaining defects.
• Helping in Analysis to identify and isolate possible bottlenecks in the system under test.
• Create, Maintain, Update, Store and Access the Business Requirements and Use cases.
• Identified the Gaps between Current Application, Legacy Application and created requirements for future production application.
• Responsible for creating test scripts using LoadRunner using various protocols including, Web/HTTP, web services etc.
• Responsible for installation of the LoadRunner software including controller software, Agent software, Load Generators etc.
• Performed Systems Integration testing for various Apps.
• Responsible for creating Load Test scenarios based on the load testing scripts that are to be loaded.
• Responsible for identifying the counters that needs to be added onto the scenario for data collection from analysis perspective.
• Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
• Develop, Update and Maintain the Test cases, Test scripts and Requirement Traceability between the Test Cases and the Requirements using HP Quality Center 10.0
• The defects were logged in QC and CQ, continuously follow upon the defects with the Development team to make sure that the defect get fixed and can be verified after the next build.
• Perform End to End testing for all the systems. Validate the Results by comparing the Expected and the Actual Results.
• Monitor creation of Automation Scripts in QTP, modify the scripts for various data and set up verification points in the scripts and execute the scripts.
• Monitor creation of Regression Suite by including the test cases that covers major functionality of the application.
• Documented all the Test Logs and the Test Summary Reports and finally prepare user documentation.

Environment: Load Runner 11, HP Load Runner Controller, ALM/Quality Center 11 and Performance Center, QTP 11, Java J2EE 1.4.2, Java Servlets, XML, Web Services, IMB Websphere, JavaScript, IIS 6.0/5.0, CA Wily Introscope 7.x, Oracle 10g/9i, DB2, TOAD, Windows 2000/XP.Vista.

Confidential, Houston, TX

Performance/Automation Analyst

Responsibilities:

• Utilized Rational Clear Quest for logging, tracking, and resolving defects, enhancements and change requests for all projects and releases.
• Analyzed business requirements and developed Test Plan, Test Cases and Test Data.
• Developed and executed Test Cases based on the requirement and design.
• Created a number of Load scripts for Data seeding purposes.
• Created VU from scratch without relying much on the recording feature and performed manual correlation without relying on the Correlation studio feature of LoadRunner VU.
• Responsible for Installation and Configuration of HP Quality Center and Performance center.
• Conducted various kinds of Benchmark testing, Baseline testing, Silo testing, volume testing, batch testing etc.
• Created a bunch of scripts exclusively for Data setup and data seeding for the AUT.
• Used Parameterization of the VuGen scripts to ensure the caching does not happen and emulate real time conditions.
• Conducted manual backend testing to validate query results.
• Experience in backend testing using SQL Queries.
• Created, Updated and Maintained Requirements Traceability Matrix.
• Performed Sanity testing, Smoke testing, Positive and Negative testing and Usability testing for the Affinity Banking module.
• Performed Functional and Integration Testing using Quick Test Professional.
• Actively involved in User Acceptance Testing, explained the end-users the testing methodology to get the various data from different interfaces.
• Monitoring changes to the testing process which required metrics about errors found during and after UAT.
• Interaction with client regarding project status and feedback on UAT and discussed the information with the development team.

Environment: LoadRunner 10.0, HP Quality Center 10.0, HP Performance Center 9.5, HP QTP 10.0, Oracle E-Business Suite 12.x, Java J2EE, Mainframe, Cognos, BEA WebLogic 8.1, J2EE Diagnostics 3.5, Web Services, JavaScript, IIS 6.0/5.0, COM+, Open AFS, CA Wily Introscope 7.x, Oracle 10g/9i, DB2, TOAD, Windows 2003K, PC Anywhere, Terminal Services Manager and Client.

Confidential, Foster City, CA

Performance Engineer/Quality Analyst

Responsibilities:

• Involved in analyzing the Business requirements and System specifications to understand the application.
• Prepared Test Cases based on the requirements and documented Test Cases corresponding to business rules and other operating conditions.
• Performed Load and Performance Testing by using Load Runner.
• Generated and executed Vuser scripts.
• Created and executed Scenarios using Performance Test Center.
• Created and executed Scenarios using Load Runner Controller.
• Used Mercury Test Director/Quality Center as a defect-tracking tool to report application defects and enhancements request and discussed with developers to resolve technical issues.Experience in identifying the areas that needs to be automated and generated the test Scripts in Quick Test Professional.
• Worked closely with the Development team in the performance tuning efforts of the various sub systems.
• Created a number of Load scripts for Data seeding purposes. Also, involved in SAP Batch testing activity.
• Performed manual correlation without relying on Correlation studio feature in LoadRunner VU.
• Involved in performing volume testing based on the production volumes and cycles.
• Responsible for creating the Load Distribution tables for various scripting modules involved.
• Responsible for configuring and Installing the Performance Center Infrastructure for executing and scheduling the Load Tests.
• Responsible for coordinating the Batch processes alongside the Online performance testing efforts.
• Automated manual test cases using Quick Test Professional (QTP) for Regression testing.
• Created use cases based upon identified business processes.
• Regularly maintained and updated test requirements types in Rational RequisitePro to capture changes.
• Involved in Database testing by writing &executing SQL queries by using SQL & TOAD to validate that data is being populated in an appropriate tables and manually comparing the results with front-end values.
• Experience in Rational Clear Case (Configuration Management) for Document and Software Version.
• Data verification and Data integration test was done using SQL queries.
• Analyzed the change requests, business requirements using UML techniques.
• Created test plan and identified key test conditions based upon process flow diagrams.
• Tested applications by connecting to remote servers located in different places.
• Used Quality Center to review and analyze the results & utilized its reporting feature to generate detailed defect report.
• Created defect status reports for daily/weekly status meetings to ensure all the issues are addressed on time according to the priority.
• Focus on open defects and follow up with team members and ensure high priority defects are closed with valid re-test.
• Preparing the Test estimations, Batch Calendar, Run Plan, and Traceability matrix.
• Active team member, self-motivated and ability to work individually and as a team.

Environment: QTP 10, LoadRunner 9.5, Quality Center 10, .Net Framework,ASP.NET, SQL Server 2005/2000,Toad, UML, WebLogic, SOAP, WSDL, Rational RequisitePro, Rational Clear Case, XML, UNIX, IE 7.0, Windows XP, Windows Server2003.

Confidential

Quality Analyst

Responsibilities:

• Reviewed System, Functional and Design specification for all the enhancements and releases.
• Developed Test Scripts, Test Cases based on requirements and functional specifications.
• Executed the System Test Cases and verified actual results to expected results.
• Have done testing for numerous changes from field change to consolidation of screens.
• Involved actively in creation of Regression Testing suite of automated QTP scripts to do the Regression Testing and Build Acceptance Testing.
• Responsible for creating Load Test scenarios based on the load testing scripts .
• Responsible for identifying the counters that needs to be added onto the scenario for data collection from analysis perspective
• Monitored the Available bytes graphs that would give an idea as to the Memory leak if any present in the system.
• Responsible for migrating the necessary stored procedures and other database stuff that is needed by the Load Test database.
• Used Performance Center for designing and executing the Load Tests..
• Responsible for installation of Quality Center with SQL Server database and creating user profiles for users.
• Used Quality center for planning and tracking the testing resources.
• Used HP Deep dive Diagnostics for figuring out various Application bottlenecks.
• Analyzed all the various performance metrics involved in the test run like Web resources, Windows resources(Via SiteScope), IIS Counters, J2EE Monitors, .NET Counters, Oracle Counters etc.
• Pinpointed the bottlenecks present in different layers of the Application and Identified Memory Leak in the App and made recommendations to overcome the same.
• Performed System, GUI, Integration, Functional and Regression Testing.
• Test cases included Verification of the different pages and objects, automated using the various verification points - Object, GUI, Text and Bitmap. Verification of the attributes and exception handling for graceful behavior of the pages was also part of the test cases.
• Participated in (SDLC) full software development and life cycle testing and Quality analysis of the applications.

Environment: Oracle 9i, PHP, My SQL, Java, Linux Red hat, Suse Linux, Windows XP, Win2k, Sun Solaris 8/9, Apache 2.0, Web Logic, IE 6.0 and Mozilla 1.0.7, QTP, LoadRunner, VBscript.

Confidential

QA Analyst

Responsibilities:

• Developed test scripts, test cases based on requirements and functional specifications.
• Executed the Test Cases to verify actual results to expected results.
• Performed integration testing between different modules of the application under test defects.
• Performed thorough Defect Verification after development team resolved or fixed the bugs.
• Performed Manual Test to verify Look and Feel, GUI, Navigation and Code Verification.
• Created test scripts to perform regression testing and stress testing.
• Regression testing is implemented at various phases of the development life cycle.
• Extensively involved in resolving bugs fixes with Development Team. Generate necessary code fix for te issue ticket and Regression Test in the local environment.
• Performed Defect tracking using Clear Quest, reviewed and assigned the defects to developers, assigned the resolved defects to testers for retest and closed the defects that are fixed and working fine, created defect reports for management using Clear Quest Quires.
• Coordinated and carried out testing with Development team and Configuration team for Regression Testing.

Environment: Windows, SQL/Oracle Databases, Visual Basic 6, C/C++, XML, ASP, VBscript.