SUMMARY

• A Promising Career in I.T. with 9+ years of Experience in Software Development, QA / Testing and I.T. Infrastructure in various roles asa Programmer, Senior QA Lead, Environment Coordinator.
• Expertise in IBM Sterling Commerce application. Hands - on Experience in Testing Applications for Retail & IAM Domains specialized in POS, Order Management.
• Strong Experience inSystem Integration, Component Integration, Regression, UAT, White box and agile methods of Test Life Cycle with Knowledge onBig Data, Mobile & Cloudbased Testing.
• Hands-on experience in Retail, eCommerce and IAM Domains.
• Hands-on experience in usingIBM Sterling Commerce Order Management System (OMS) application
• Hands-on Experience inconfiguringOrder Modifications, Order Creation, Order Fulfillment methods
• Self-learn experience in Manhattan DOM (Distributed Order Management) with knowledge in Active Inventory, Active Omni, Active Supply Chain.
• Experience inpreparingTest Strategy Management Plans
• ExperienceinVariousVersions ofWindows,UNIX&Linuxoperating systems and writing Unix scripts
• ExperienceinCreating and ManagingEnterprise Test Environments
• Experience in Triaging and Resolving Environmental / Technical Issues
• Knowledgein Mobile Technologies Apple iOS & Android
• Managed QA teams of eight or more test engineers.
• Experience inEcommerceand Mobile throughLowes.com
• Expertisein writing& ReviewingTest Plans,Test Scenarios, Test Cases
• Hands-on experiencein writing and execution of SQL queries.
• Experience inDatabasesDB2, Oracle, SQL Server
• Hands-OnExperience in Test Management Tools likeHP ALM, HPQuality Center, Test Director.
• Experience inusing Test AutomationTools Selenium, Junit, Cucumber
• Hands on with RESTful API and SOAP UI web services
• Hands on with Defect Management Tool Bugzilla
• Experience in VirtualizationTechnologies likeMicrosoft RDP, CitrixServers,VMware
• Experience inTesting Authentication and Authorization & Cryptography Methods
• Experience inusage ofRSA Tokens, Key Fobs, Digital Certificates,RSA Authentication Manager
• Experience inusageofCards in Retail Systemssuch asGift Cards, Credit Cards and Rewards etc.
• Hands on experience with Java based technologies including writing scripts.
• Good Knowledge onVPN, SSL, TCP/IP, Routing and Switching Concepts
• Good skills inTeam Co-Ordination, ManagementandMentoring
• Good team player withexcellentcommunicationskills, quick learner andself-starter

TECHNICAL SKILLS

Languages: C, Java, HTML, XML

Scripting: JavaScript, VB Script

Operating Systems: Windows (Various Versions), UNIX, iOS

RDBMS: SQL, Oracle, PL/SQL, DB2

Documentation Tools: MS Office (with 365)

Test Automation Tools: Selenium, Junit, UFT

Test Management Tool: HP ALM, HP Quality Center, Test Director, Bugzilla

Order Management Application: Sterling Commerce OMS 8.5 & 9.4 (DOM, COM, SOM)Manhattan DOM

Web Services: Web Methods (ESB), SOAP UI

PROFESSIONAL EXPERIENCE

Confidential, NC

Deployment Test Lead

Responsibilities:

• Validating Interfaces for various applications that connects to Sterling such as Siebel, ESB, MQ, Data power, Mainframes, Click etc.,
• Perform pre and Post Build Verification Testing (Smoke Test) during Mock Deployments before each release for all the release impacted applications.
• Configuring Sterling OMS using Sterling Console to utilize Sterling SOM/COM Clients.
• Focus on any critical areas of the Release to cover in Smoke Testing
• Create and execute scripts using Selenium for all order management scenarios
• Schedule Meetings with respective App Teams to understand Technical Changes that are taking effect for the Release. (CR’s, PBI’s, Incidents etc.,)
• Support Business Teams for their validation during Mock &Go-live for a Go/No-Go decision of Release.
• Support in Setup Environment for Sterling 8.5 to 9.4 upgrade to execute Mock Deployment a smooth run.
• Participate in Environment and Change Management Meetings to understand Environmental, CRQ level changes that have impact
• Review Sterling Deployment Plan for the release and evaluate all the tasks included.
• Review Sterling Store Onboarding deployment plan as per the scheduled list of stores.
• Own and maintain the Test Environment dedicated for Mocks and build validations.
• Create and execute SQL Queries as needed during validations.
• Prepare and Execute Test Strategy, Test Plans for each release.

Confidential, NC

Environment: s Coordinator

Responsibilities:

• Perform Daily Health Checks across allR7 ProjectEnvironments
• Sterling Deployment Support for SOM(Store)and COM(Call Center)
• Triage Environmental Defects and Incidents.
• Create and execute scripts using Selenium for all order management scenarios
• Fix SterlingApplication IntegrationEnvironment Issues
• Create and execute scripts using Selenium for all order management scenarios
• Support ESB (Web Methods and DataPower)
• Preparing Stubs for XML inputs received through ESB
• Verifying and mappings and testing interfaces and setting up Environment
• Involved in writing / executing SQL Queries & Unix Scripts
• Creating dedicated QA Environment for Confidential 's Testing Center
• Configuring Sterling Environment for SOM, COM, DOM, Sterling Configurator
• Configuring Interfaces for Sterling,ESB, MQ, data power, Mainframes
• Setting up Store (Unix) Environmentfor Confidential 's Stores for Testing
• Identifying,Reviewing and creating test cases covering all the integration points for Environment Checks

Confidential, NC

QA Consultant

Responsibilities:

• Analyzing the existing Systems and architecture of Confidential 's
• Interacting withBusiness Analysts & SMEsfor the requirements.
• Identifying theIntegration Check Points.
• Checking validity of the data in PCM, Sterling console, Configurator, COM, Database
• Defined, maintained and delivered Test Artifacts to Client QA Architect
• Verifying mappings and testing interfaces with OMS, e-Com, Product Catalog, Warehouse, tax, billing, Pricing and Promotion systems.
• Acted as liaison between the senior management and different teams with effective presentations.
• Provided constant maintenance support for the application.
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes: POS (Point of Sale), Merchandising, Pricing, Inventory Management, Order Management
• Executing Mainframe jobs for Store Sales / Returns
• Involved in writing / executingSQL Queries & Unix Scripts
• Creating dedicated QA Environment for Confidential 's Testing Center
• Performing Deployment Testing & Backout Testing
• Instrumental in designing test scenario, test case template and approach for end-to-end testing phase.
• Coordinated with System Analysts, Dev Teams and third party Vendors for efficient resolution of open issues on testing & End-to-End test case preparation.
• Creating orders/shipments through lowes.com site, Sterling API tester and through COM.
• Checking validity of the data in PCM, Sterling console, Configurator, COM, Database Configuring Interfaces for Sterling,ESB, MQ,data power, Mainframes
• Configuring and Setting workforce management application Click Software for Confidential 's Delivery
• Identifying,Reviewing and creating test cases covering all the integrationpoints.

Confidential, NC

Environment coordinator

Responsibilities:

• Analyzing theexisting Systemsandarchitectureof Confidential 's
• Interacting withBusiness Analysts& SMEsfor the requirements.
• Identifying theIntegration Check Points.
• Executing Mainframe jobs for Store Sales / Returns
• Setup Sterling and its integration with various Confidential ’s applications
• Create a Sourcing Profile
• Configuring Interfaces for Sterling,ESB, MQ, data power, Mainframes
• Setting up Store (Unix) Environment for Confidential 's Stores for Testing
• Triage Technical / Environmental issues
• Identify and configuring ESB Interfaces in the environment
• Identify thescenarios that touch all the integration points.
• Reviewing and creating test casescovering all the integration points.

Confidential, Mooresville, NC

UAT Coordinator

Responsibilities:

• Studying & reviewing therequirements.
• Creating Test environment forinterfaces such asESB, Sterling, MQ,andDatapower
• Interacting withBusiness Analystsfor the requirements.
• Identifying theIntegration Check Points.
• Setting upTest Environmentwith expertise inRetail Store Systems
• Configuring andAdministeringSterlingecommercefor Order Management.
• Validation of Test Results throughlogs
• Preparation of Metricsas per Change Request from B.A's
• Allocation of Work & Co-ordination with team members.
• ReviewingTest Cases, Test Scenarios and Defectscreated by Team.
• Triage Technical / Environmental issues
• Coordinatingwith It Support Team at Client Site forEnvironmental Issues.
• Troubleshooting TechnicalIssues.
• Preparing & SendingDaily Status, Dashboardsto Test Manager.
• Involved in major Enhancements which will change the way Lowes does the Business today.
• UsedCVS, vi editorfor testing andMS Visio,MS wordfor Documentation.

Confidential, NC

QA Analyst

Responsibilities:

• Studying & reviewing therequirements.
• Interacting withBusiness Analystsfor the requirements.
• Identifying theIntegration Check Points.
• Coordinatingand Gathering inputs fromVendorsforIntegration Check Points
• Setting upTest Environment
• Validation of Test Results throughlogs
• Preparation of Metricsas per Change Request from B.A's
• Configuring Sterling Environment for SOM, COM, DOM, Sterling Configurator
• Allocation of Work & Co-ordination with team members.
• ReviewingTest Cases, Test Scenarios and Defectscreated by Team.
• CoordinatingwithIt SupportTeam at Client Site forEnvironmental Issues.
• Troubleshooting TechnicalIssues.
• Preparing & SendingDaily Status, Dashboardsto Test Manager.
• Involved in major Enhancements which changedthe way Lowes does the Business today.
• Got appreciation from Client couple of times for prompt action.

Confidential, NC

QA Analyst

Responsibilities:

• Expertise inRetailStoreSystems,Specialist inPOS,Pricing, Sales, and Credit Card systems.
• Studying &reviewingtherequirements.
• Interacting withBusiness Analystsfor the requirements.
• Identifying theIntegration Check Points.
• Setting upTest Environment forLowe's SpecificPOS Systemssuch asSelf-Checkout, Selling Center, lowes.com etc.,
• Expertise in CapturingError Logsfrom Servers when issues found.
• Preparation of Metricsas per Change Request from B.A's
• Allocation of Work & Co-ordination with team members.
• ReviewingTest Cases, Test Scenarios and Defectscreated by Team.
• Coordinatingwith Technical Team at Client Site forEnvironmental Issues.
• Troubleshooting TechnicalIssues.
• Preparing & Sending Daily Statusand Dashboardsto Test Manager.
• Involved in major Enhancements which will change the way Lowes does the Business today.
• Outcome of the Release is expected to allow the system to Sell Confidential 's owned Protection Plans, Allow Repair Services for theappliancesbought by Customers
• UsedCVS, vi editorfor testing andMS Visio,MS wordfor Documentation.

Confidential

QA Engineer

Responsibilities:

• Interacting withSubject Matter Expertsfor identifying the Business Flow
• Analyzing theSource codeto identify the module flow forSQL Queriesthat are on Sybase
• Involved in preparingBaseline TestingFlowfor testingwhich is before migration onSybase
• Involved in PreparingConverted CodeFlowfor testingwhich is after Migration onDB2
• Setting upTest Environment toperformBaseline and Converted Code Testing on Unix Boxes.
• Involved in Automating the ScriptsusingQTPfor identified modules.
• Used"Terminal Emulator"as Add-in to perform Automation Testing on QTP
• UsedCVSonUNIXand Windows for Version Controlof Scripts.
• UsedTest Director 8.1for Test Management
• Expertise in CapturingError Logsfrom Servers when issues found.
• Guiding and Mentoring the Offshore Team to understand the System
• Allocation of Work & Co-ordination with team members.
• ReviewingTest Cases, Test Scenarios and Defectscreated by Team.
• Coordinatingwith Technical Team at Client Site forEnvironmental Issues.
• Troubleshooting TechnicalIssues
• PreparingandSending Daily Status, Dashboardsto Test Manager.

Confidential, Bedford

Test Engineer

Responsibilities:

• Understanding and ConfiguringRSA Authentication Manager Server to sync with RSA Authentication Client
• Installing RSA Authentication Clienton Different Compatible Operating Systems such as Windows 2000, Windows XP-SP2, Windows XP-SP3, Mac OS using VmWare Virtual machine
• Involved in Installing, Configuring and Setting up Test Environment for Different Compatible Systems of RSA Product such as SMS Server, Citrix Server andRemote Desktop
• Setting up and handlingThin ClientEnvironment usingCitrix
• Performed Testing over various network topologies such as LAN and WAN including firewall and Intrusion detection system testing
• Identifying Vulnerabilities by Penetration Testing of RSA Products
• Guiding and Mentoring the Offshore Team to understand the System
• Allocation of Work & Co-ordination with team members.
• PerformingSystem Integration Testing,Regressionand Security Testing
• Preparing Test cases from requirements, design documents.
• Bug Verification and tracking the Defects usingBugzilla.
• Test Environment Setup andTroubleshootingIssues
• PreparingDaily Status Reportof testing to the client.
• Testing in different compatible flavors of supporting operating systems usingVMware.
• Involved inInternationalization(i18N)and Localization(L10N)Testing
• Setting up and handlingThin ClientEnvironment usingCitrix.
• PerformingSystem Integration Testing,RegressionandSecurity Testing
• Preparing Test cases from requirements, design documents.