SUMMARY

• 7+ Years Professional experience as a Lead QA Analyst/Tester in Healthcare/Insurance Industry.
• Seasoned, experienced professional with strong IT experience with thorough understanding of testing processes and tools with proven track record to plan, perform, monitor, and lead software testing and quality assurance activities for large - scale and complex projects
• Skilled in performing Functional, Regression, Integration, UAT and Smoke Testing
• Sound knowledge of the Lawson suite of applications including security administration and the application of CTPs and MSPs
• Strong knowledge of managed care payer requirements and procedures.
• Extensive knowledge ofQAmethodology, software development life cycle (SDLC), software testing life cycle (STLC) and Waterfall and AGILE methodologies
• Expertise in testing Web services(SOAP Services), validating XML with SOAP testing tools
• Experience in various testing techniques like Performance testing, Functional testing, Graphical User Interface testing, Regression testing, Ad-hoc testing, Security testing, Usability testing, End to end testing, Integration testing, System, User Acceptance testing.
• Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/date mart and Business Intelligence (BI) tools like Business Objects Modules (Reporter, Supervisor, Designer, and Web Intelligence).
• Extensive knowledge and hands-on experience in SDLC methodologies (Waterfall model and V-model), Software Testing Life Cycle, Defect Life Cycle and various types of testing like black box testing, regression testing, smoke and sanity testing, and functionality testing(positive & negative).
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, Primavera, MS Access, MS Visio, technical assessment tools, Data Warehousing concepts and web design and development.
• Proficient in analyzing the BRS (Business Requirement spec), SRS (System requirement spec) and FRS (Functional requirement spec) for preparing and documenting the test plans/test rules, test cases and executing the test cases for both manual and automation testing.
• Expertise in using the testing tools such as Mercury Quality Center (QC)/Test Director and Quick Test Pro (QTP).
• Strong knowledge and experience in writing and executing SQL queries for database testing.
• Experience in developing QA test cases, test scenario and leading towards UAT and Beta Testing for ensuring the application’s successfulness.

TECHNICAL SKILLS

Methodologies: SDLC, RUP, UML, Agile, XP, RAD, JAD, Prototype

Tools: MS Visio, MS PowerPoint, MS Word, MS Excel, Rational Clear Quest, Rational Clear Case Remedy, Rational Rose, Requisite Pro, Mercury Quality Centre, Mercury

Database: ORACLE SQL & PL/SQL

Languages: C, C++, JAVA (Sun certified Java Programmer)

Operating System: Windows (95, 98, ME, XP)

PROFESSIONAL EXPERIENCE

Confidential, Malvern, PA

Sr. QA Analyst

Responsibilities:

• Participated in the initiation, management, execution, and controlling deliverables of the project.
• Worked along with the business users in creating BRDs/BRCs and Project Kickoff documents.
• Prepared Requirement Specifications and formulated Business rules requiring interaction with the Business users, SME's and End Users to generate Test Scenarios.
• Involved in Test Strategy creation and developed Test Plan, Test Cases and Test Scripts following waterfall methodology.
• Responsible for Creating, Enhancing and Executing test cases using HP Quality Center.
• Prepared Test Data as per the functional specifications.
• Participated in Weekly Project status meeting and updated the testing Progress.
• Identified tests that are most appropriate for automation, created and maintained both automated and manual test beds and applied techniques that insure maintainable test assets.
• Used SQL queries to verify the data integrity.
• Created and executed automated test scripts using QTP for regression testing.
• Wrote reusable functions in QTP and created Library Files.
• Created and used Shared Object Repository for QTP tests and created recovery Scenarios for QTP tests.
• Logged and Tracked defects in HP Quality center and generated Defect report summary for publishing to the Stake holders.
• Tracked requirements statuses throughout the project using RTM (Requirement Traceability Matrix)
• Co-ordinated the Project team's efforts with the Legal and Compliance departments to ensure that their concerns were addressed.
• Involved in writing expert SQL queries to validate the data stored in the database.
• Write and execute positive and negative test cases to ensure the data originating from the data warehouse (Oracle dB) is accurate through to the SQL dB in the applications.
• Verify & Validate the statements & transaction before & after the cycle is processed
• Revalidate the fixed defects & update the Quality Centre with the results.

Environment: MS Visio, RUP, UML, UAT, MS Project, SQL, OLAP, MS Access, Mainframe, UNIX, MS Excel and MS Word, MS Office, Mainframe System.

Confidential, Columbia, SC

Sr. QA Analyst/Tester

Responsibilities:

• Review technical and functional design documents and ensure Requirements Traceability in TFS
• PerformQAreview of Use Cases and workflows for each Sprint and discuss feedback with Vendor
• Worked on Test Strategy, Test Plan, UAT summary deliverables and got approval from leadership
• Work closely with SME's, developers and create test objectives and Test cases in MTM
• Take lead in planning, managing, executing test cases for each iteration per Agile iteration schedule
• Create, review, and maintain test cases to ensure proper test coverage and identify efficiencies in test execution for Functional and Regression and Smoke Testing
• Execute Test cases, create defects and work on getting timely resolution as per release schedule
• Responsible for Tracking TFS Deliverables, monitor progress and report risks impacting Testing
• Isolate test cases for Automation, ensure Test tools, database and environment readiness
• Recorded, customized regression test scripts using Selenium IDE for application workflow testing
• Execute Automation Test scripts in Selenium WebDriver (Eclipse), report results and defects
• Identify, report Gaps for each business requirement, ensure detail documentation and JRC reviews
• Effectively communicate across Teams in resolving any bottle neck issues for Testing Team
• RepresentQAteam in Project Scrum meetings and cross functional team meetings

Environment: Load Runner, ASP.NET, Java, Oracle, UAT, TOAD, Windows NT /2000, SQL Server 2005, Microsoft Word, Project, Excel, PowerPoint, Ms-Visio, GIS Tools, Cognos, BI, Sybase, MS Project

Confidential, Washington DC

QA Analyst

Responsibilities:

• Designed and developed all use cases and UML models using Microsoft Visio
• Developed test harness for Web Services by means of Soap UI, Groovy script, and Bamboo.
• Test Healthcare Claim Processing software, systems (payer and provider), interfaces, Knowledgebase -- including acceptance testing, ad-hoc testing, black box testing, comparison testing, compatibility testing, end-to-end testing, exploratory testing, functional testing, etc.
• Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
• Used SQL to test various reports and ETL load jobs in development, QA and production.
• Designed and developed Data Warehouse and Business Intelligence tools to integrate Lawson main line business applications.
• Performed extensive data modelling to differentiate between the OLTP and Data Warehouse data models
• Developed messaging services using JMS using SOAP and integrated with MQ to DB.
• Performed Testing Life Cycle during the various phases of the application. Involved in converting manual test cases into automated scripts using TSL on Mercury Win runner, QTP.
• Developed Test cases for manual testing and automated them using Win Runner, Silk, Load Runner, Silk performer and QTP
• Wrote BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects of both ETL jobs and Reporting jobs.
• Wrote Test Cases in Mercury Quality center that would test various Test scenarios.
• Interfaced with the development team utilizing ASP, JavaScript and Visual Basic and produced detailed user-interface prototypes and performed usability testing.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Did Integration Testing, GUI testing, Smoke and Sanity Testing, and Acceptance testing in the new builds for Basic Functionality Checking.
• Provide implementation assessment, strategy, and mentoring services for Rational Rose, UML and RUP.
• Rational ClearCase was used to manage all the changes and change requests in the projects. Worked with QA team with the aid of ClearQuest for the bug tracking and Mercury Test Director for Test Case Management.
• Establish documentation for Agile methodology for implementation with a very water-fall-centric development team.
• Played a key role in the planning and testing the system enhancements and conversions.

Environment: Load Runner, Toad, Windows NT /2000, SQL Server 2005, MS Word, MS Excel, MS PowerPoint, Ms-Visio, XML, XMLSpy, Cognos BI, MS Project, UAT, PowerBuilder, Clear-Quest, Rational Test Manager

Confidential, GA

QA Analyst/Business Analyst

Responsibilities:

• Conducted GUI and functionality testing using QTP.
• Conducted data driven testing using QTP to conduct backend testing.
• Deep understanding of Structured System Development Methodologies
• Assisted Project Manager and User managers to conduct Market Research and Feasibility Studies, and to develop Scope/Vision Documents.
• Facilitated four-hour long round table discussion with most HR directors, managers and analysts along with QA manager to get their input ad-hoc UAT in the project
• Accomplished End-User training documentation for Lawson Software’s Cash Ledger, Accounts Payable, Allocations and MSAddins.
• Assisted Project Manager in development and documentation of Project Plan
• Closely worked with SMEs and Identified, researched, analyzed, and defined key issues of the Business flow.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and managed them using Rational Requisite Pro.
• Developed QTP scripts using Vbscript and executed through QTP and updated results in QC
• Responsible for Mainframe Testing and Automation of Mainframe process using QTP TE Add-ins
• Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents.
• Performed White Box testing by using Expediter tool and updated some of the PROCs, JCLs and SAS programs in the Test region. Submitted batch JCLs in order to create output datasets for verification.
• Analyzed and Documented Business Requirement Document (BRD), Functional Specification Documentation, and System Requirement Documentation, using UML methodologies
• Designed and developed Use Cases using UML and Business Process Modelling.
• Developed QA Test Plan, test conditions and test cases, as well as assisted with QA team in System Testing using Mercury Test Director
• Involved in creating reports for the end users using Crystal reports from the gathered requirements.
• Developed User Manual and Provided User Training.
• Conducted User Acceptance Testing

Environment: RUP, UAT, UNIX, Java, SharePoint, Sybase, Microsoft Word, Project, Excel, PowerPoint, GAD (Gap Analysis Document), HTML, XML, PowerBuilder, ASP. File Net, SQL, GIS Tools, MS Visio