SUMMARY

• Over 8 years of experience in Software Quality Assurance, testing Web - Based and Client Server applications.
• Extensively experienced in Software QA performing Manual and Automated Software Testing using Test Suites like QTP, Quality Center.
• Good working knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience in working with software QA methodologies and Waterfall, V-Model, Agile and Scrum.
• Experienced in Defect Management Tracking, Establishing Test Standards, Guidelines, Procedures, Test Execution, Documenting and Analyzing Test Results.
• Strong in analyzing Business Requirements and specifications to develop Test Plans, Test Scripts, Test Cases and their execution.
• Designed and Built custom QTP Automated Testing Framework.
• Extensive experience in Smoke Testing, Functional Testing,Cross Browser Testing and Regression Testing of Web services and web applications and defect logging and verification of fixed bugs.
• Depth knowledge of Defect management tools and Bug Reporting Tools including Bugzilla, Jira and Quality Center.
• Experience in writing SQL scripts for data validations.
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Interacting with clients, Development Teams and Project Managers on Technical/Testing Issues.
• Highly motivated, initiative, having good analytical and problem-solving skills.
• Effective in executing multiple tasks and assignments and dedicated team player.

TECHNICAL SKILLS

Automation Tools: QTP 9.2

Bug Reporting Tools: Quality Center 10.0, Bugzilla, Jira

Development Skills: SQL, PL/SQL

ApplicationSoftware: ORACLE, SQL Server, MS Office

WebDevelopment: HTML, Java Script

Operating Systems: MS-DOS, UNIX, LINUX, Windows NT/Windows 2000,XP

Languages: C, Java

Databases: DB2, Oracle 8i, SQL Server

Business Tools: MS Word, MS Excel, MS Power point

Browsers: Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

PROFESSIONAL EXPERIENCE

Confidential

QA Analyst

Responsibilities:

• Designed test scenarios and strategies, conducted testing and provided result for internal point of sale web application using Test Director/Quality Center. This application was used by more than 33,000 users in 69 different call centers.
• Designing test cases for new functionality, regression, and defect tracking for the AMSS project.
• Involved in the setup of CSM for Online customers and product activation for the Confidential &T Uverse products.
• Involved in the Bundle Customized ordering IPTV, HSIA & Voip .
• Involved in Bill Validation and Table Screen Validation for AMSS account as part of regression testing
• Involved in Regression-testing, Release, and System testing.
• Involved in executing the functionality of the Application BRD and SRS.
• Involved in the update of the application, operational & reference tables as part of testing.
• Involved in processing different combo product packages
• Investigated Billing, AF batch job failures and identify the root cause for the failure and take necessary steps to fix the issues.
• Escalated different issues through Cingular Defect Tracking System - JackTrack to the development team.
• Involved in different Walkthroughs, meetings with the Business Analysts, Technical People.
• Involved in Internal and External test cases review meeting with internal and external teams.

Environment: Quality Center 11.0, Oracle, Unix, Linux, Rational ClearQuest,Rational ClearCase

Confidential - Atlanta

QA Analyst

Responsibilities:

• Effectively implemented QA methodologies, strategies and plans in all stages of SDLC.
• Analyzing the functional specifications and User Requirement documents.
• Performed functional testing using Microsoft Test Manager.
• Created Test Cases for Functional, Integration, System, Regression and User Acceptance Testing.
• Coordinated with business users for design, test plan, and test case reviews.
• Worked on Waterfall methodology, daily scrums meetings.
• Develop and execute the Test Plan, Test Scripts and Test case execution based on Waterfall SDLC methodology.
• Created naming standards and documents for both Test Case Development and Defect tracking process.
• Coordinate with development team in understanding the requirements, design documents, and issues.
• Preparation of Procedures for critical validation checks points.
• Preparation of test conditions (Unit Test, System Integration Test).
• Preparation of test cases (Unit Test, System Integration Test) using Microsoft Tools.
• Preparation of test scenarios - Manual (Unit Test, System Integration Test).
• Participated regularly in review meetings with Project Manager, Architect, Business Users, and Business Analyst.
• Conduct Sanity testing before start our actual execution.
• Analysis and record maintenance of the test result.
• Preparation and maintenance of defect log report.
• Defect tracking maintenance and closure of defects.

Environment: Quick Test Pro, Oracle, Java, HTML, Windows, UNIX, Manual Testing, Win XP, and Test Director/Excel.

Confidential, Arizona

QA Analyst

Responsibilities:

• Analyzed functional requirements and provided a structural approach to all the phases of testing.
• Developed Test Plans and Test Cases for System, Integration, QA and UAT testing.
• Involved in creating scenarios of testing and maintaining testing standards.
• Participation in requirement and Test Plan review meetings.
• Involved in performing complex functional, regression, Integration, System and performance tests.
• Involved in Test Data preparation for manual test execution.
• Defects reported using ALM.
• Executed the test cases and logged the Defects into Test Tracker.
• Tested Business Objects Web Intelligence and Crystal Reports to track bugs Quick Test Professional.and to evaluate the performance management.
• Participated in Automation of the test cases for regression testing using
• Experience in User Acceptance testing, Unit Testing, Integration testing on Web Intelligence and Crystal Reports.
• Participated time to time regression testing after each monthly build.
• Participation in requirement review meetings.
• Participated in developing and implementing QA testing manually using Microsoft Test Runner.
• Monitoring the defects and assigned them to the developers.
• Tracked the bugs and reported them using Test Tracker as the defect tracking tool and performed regression testing.
• Coordinating between QA Managers, Developers and Team Members.
• Wrote SQL queries for validating reports.

Environment: Manual Testing, ALM, QTP 11.0, Window 7, MS office 2007, Microsoft Tools.

Confidential, CT

QA Analyst

Responsibilities:

• Designed, developed test cases and coded automation scripts to test end-to-end applications as per Business Requirements.
• Involved in the end-to-end testing using QTP and responsible for the Quality-Assurance of this application.
• Documented test cases corresponding to business rules and other operating conditions and generated the Daily Test reports about Test status and Defects summary.
• Used programming language (Microsoft's VBScript) to test the web-based applications in HP-s (QuickTest Pro) tool for Automation testing.
• Created test cases and performed load testing in Soap UI to test the web-services.
• Extensively tested for complex logical, positive, negative testing.
• Created several test scripts using QTP, which includes data-driven tests and batch tests.
• Performed Record and play back method In QTP.
• Customized Automation Framework using Data driven framework, and Functional testing by writing VBScripts in keyword driven framework of QTP.
• Worked on Test Cases to validate the XML SOAP response.
• Performed Load testing using SOAPUI tool.
• Performed extensive backend testing to ensure data integrity using SQL developer.
• Maintained test cases and defects using Quality Center and Clear Quest.

Environment: Manual Testing, QTP 9.0, HP Quality center 9.0, SoapUI, Rational Clear Quest, Java, Firefox, Safari, IE, UNIX, Windows, HTML.

Confidential, Clifton, NJ

QA Manual Tester

Responsibilities:

• Responsible for decomposition of the requirements based on the functional specifications, design, development, coding, testing, debugging and documentation of applications to satisfy requirements.
• Prepared Test plan and Test cases based on the functional specifications.
• Performed Positive and Negative Testing manually.
• Responsible for creating and execution of automated test scripts using Quick Test Professional.
• Inserted Check Points to check the broken links, Text and standard properties of an object using QTP.
• Carried out Functionality, Integration and Regression testing using Quick Test Pro.
• Performed Parameterization using Data Driven Testing in Quick Test Pro.
• Tested the application on various mobile devices including: iPhone, Nexus, iPad, Tablet, Android and compared the results against the front end user interface.
• Performed Back-End testing by inserting Database checkpoints in QTP and by extensively using SQL queries to verify the integrity of the database.
• Made use of Ramp Up and Ramp Down options in scenarios for simulating real time scenarios.
• Reported defects according to Defect Life Cycle.
• Created and Maintained Test Matrix and Traceability Matrix and performed GAP Analysis.
• Coordinated with the developers on Defects Status on a regular basis.
• Performed feedback concerning completeness and accuracy of AUT.
• Participate in various meeting and discussed Enhancement and Modification request.

Environment: MSSQL Server, Windows XP, IIS, Quality Center, Quick Test Pro