SUMMARY

• Seven years of experience in Manual and Automation methods of Software Quality Assurance Testing in several domains such as Ecommerce, Retail, Finance, Banking, Insurance and Healthcare
• Strong understanding of the Software Development Life Cycle (SDLC) from project definition through post - deployment stages
• Proficient with the complete Software Testing Life Cycle (STLC) that includes applying various Testing Methodologies and resolving issues through Bug Lifecycle
• Diversified experience in Functionality, Integration, System, GUI, Regression, Stress, Smoke, Link/Navigation, Negative, User Acceptance, Browser Compatibility, and Black Box testings in both manual and automated modes in web based, client server and mainframe environments
• Areas of expertise include Test Case Design, Test Planning, Test Tool Usage, Test Case Execution, Defect Management, Develop and Implement QA standards, Use Case Documentation
• Extensive experience in using Test Management and automation tools such as HP Quality Center, Quick Test Professional (QTP), Load Runner, Test Director
• Strong knowledge of Waterfall Methodologies
• Well versed with Agile and V model methodologies with a special emphasis on scrum, XP and Acceptance Test
• Adept at developing QTP VB Scripts for Automation Testing
• Strong experience in Backend Testing in Oracle and SQL environments that includes writing and executing SQL queries
• Fair exposure to UNIX, Linux and shell scripting
• A proven team player with very good communication, interpersonal and analytical skills

TECHNICAL SKILLS

Testing Tools: Quick Test Pro/QTP frameworks

Bug Tracking Tools: Test Director, HP Quality Center, Load Runner

Languages: SQL, HTML, XML

Databases: MYSQL, Oracle, MS-Access, MS-SQL Server

Software: MS-Office, MS-Outlook, TOAD

Operating Systems: Windows-7/XP/2000/98/95/NT, Unix, Linux

PROFESSIONAL EXPERIENCE

Confidential, Fremont, CA

Sr. Software QA Analyst

Responsibilities:

• Review Business Requirement Document (BRD) and the Functional Specification Document (FSD) to analyze technical/business specifications for designing and formulating of Test Plan, Test Case, and Test Scripts and execute those scripts to ensure the developed functionality performs as specified
• Divide tests into multiple actions to design more modular and efficient tests
• Use QTP Checkpoints and Regular Expressions for checking web pages, images, texts, and tables
• Develop Descriptive Programming and maintained Local and Global Object Repository in QTP
• Extensively use Quality Center for scheduling test and defect tracking
• Develop Test Plans, Test Cases, Test Scripts, Test Strategy, Test Scenarios and Test Reports
• Report defects using Quality Center and interacted with the development team to resolve any defects/issues
• Manage Requirements, Test Plans, and Test Cases using Quality Center
• Perform Positive and Negative Testing using Data driven tests
• Develop SQL queries for QA testing and report / data validation
• Perform Integration, Regression, UAT and Database testing
• Perform cross browser testing using Google Chrome, Firefox and Internet Explorer
• Prepare status summary reports with details of executed, passed and failed test cases
• Responsible for updating and maintaining Quality Center for all the defects found during functional and regression testing and follow up the bug life cycle
• Prepare QA Sign off Document based on the Test Plan approved by Project Manager, Developers and QA Manager
• Work closely with the QA Manager and QA Lead to discuss/decide major activities, scopes and milestones in the QA life cycle
• Create test user accounts for pre-production testing
• Organize weekly Project status and Task Review meetings

Environment: Quality Center, Quick Test Professional, Oracle, XML, Linux

Confidential, Baltimore, MD

Senior QA Analyst

Responsibilities:

• Gather requirements from Business Analysts and end-users to understand the operational flow to create effective test scenarios
• Interact with developers to understand the functionalities of the interfaces and UI forms
• Identify test requirements and work flow scenarios by studying and analyzing functional and technical specification documents and create test plans, test cases, test scripts, test strategies
• Work closely with functional architects and developers to isolate and troubleshoot defects and monitor the progress until they are resolved
• Assist the test lead in creating and maintaining the QA Test Plan and Traceability Matrix
• Perform End-To-End testing to ensure a smooth deployment of new functionalities
• Perform Regression testing using Quick Test Professional (QTP) with special emphasis on appropriate error handling in order to ensure that the new code had no adverse effect on the current system
• Obtain stakeholder approvals on UAT verification and production validation
• Use HP Quality Center for test scripts creation, execution, test coverage and defect tracking
• Participate in document reviews, inspections and peer reviews
• Involve in meetings with QA Testing team to plan and implement testing efforts
• Develop Status reports, Test Execution presentations
• Handle a project resource in quality assurance department and supervise their work and provide training as needed.

Environment: Quality center 10, Quick Test Professional, Oracle

Confidential, Brea, CA

QA Analyst

Responsibilities:

• Interact with business Analysts and end users to gather the Business Requirement Document (BRD) and the Functional Requirement Document (FRD)
• Analyze system specifications, design and develop test plans and test cases to ensure the developed functionality performs as specified
• Prepare the traceability matrices to fill the gap between the requirements and the test cases covered
• Create Test Strategy for estimating the time required for testing the entry and exit criteria for each test
• Perform Smoke test cases for the end to end test process of the successful and failure path
• Create test data input sheets and dummy customer accounts for testing purposes and analyze test records for accuracy
• Involve in all phases of the testing done in Confidential like smoke testing of the builds, Functional, Database, User Acceptance, Integration testing and Regression testing once the deployment is done in the production
• Perform parameterization of the automated test scripts in QTP to check how the application performs against multiple sets of data
• Test the application’s behavior when presented with positive and negative sets of data by using the Data Table in QTP to perform data driven testing
• Define UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images
• Write and execute SQL queries including joins using TOAD to perform manual back-end database testing for verifying data integrity
• Responsible for collecting and analyzing the test metrics and then submitting the reports, which kept track of the status and progress of the testing effort
• Set up the environment for UAT, and provide assistance to the end users as required
• Procure signoffs from the end users after successful completion of UAT

Environment: Mercury Quick Test Pro 9.2, Quality Center 9.0, SQL Server, Windows XP

Confidential, Dallas - TX

QA Analyst

Responsibilities:

• Analyze Business and System Requirements and interacted with users and developers
• Convert all user stories into the test cases
• Develop system test plans and test scripts based on the user requirements and design documents
• Create test cases including functional unit test cases, positive, negative, boundary cases and integration test cases
• Use Quality Center to organize and manage all phases of the software testing process, including planning tests, executing tests, logging bugs, and tracking defects
• Analyze Business Specification Documents (BSD) on the following functionalities including Create/Report a Claim, Search Claim, Check status of Claim online by using Claims Transformation program
• Prepare Test Procedures, Methodologies and Policies for ensuring a thorough Testing
• Work in important phases of Testing Life Cycle like Smoke Testing, Integration Testing, Regression Testing, Business Functionality Testing, System Testing, User Acceptance Testing (UAT) and Load Testing
• Develop test cases for Functionality, Security and Regression Testing
• Perform Backend Testing on SQL server Database by writing SQL statements to ensure the retrieved data was correct
• Check the data flow through the front-end and back-end, and use SQL queries to extract the data from the database
• Work with Automation tester to develop Descriptive Programming and maintained Local and Global Object Repository in QTP
• Accurately produce regular test status reports to senior management to ensure on-time project rollout
• Involve in user acceptance testing with users along with providing training to end-users and system testers
• Participate in weekly team meetings and defect review calls

Environment: s: Windows XP, UNIX, XML, SQL, Quick Test Pro 9.2, VB Script, MS SQL Server.

Confidential

Test Engineer

Responsibilities:

• Involved from the initial stage of putting the Requirements Documents for testability
• Involved in creating Test Resources and Test Strategy for the application
• Developed Test Cases, and Test Procedures, expected results using Test Director and testing of end-to-end scenarios
• Identified the high-risk points and the priorities of the application
• Tested the product for possible security breaches. The scope includes authentication and authorization testing
• Participated in preparing Test cases, Traceability Matrix for different modules
• Performed Black Box testing in entire project
• Involved in complete Software Development Life Cycle (SDLC) in the project
• Regular interaction with the core developers in helping the bug fixes/defects with in deadlines
• Developed positive and negative Test Cases and Test Data for each feature
• Functional Testing included task feature testing, boundary testing, forced error condition testing
• Compatibility Testing included Cross Browser Testing, confirmation of browser security settings

Environment: Oracle, Test Director and Windows NT