SUMMARY

• 5 years of IT industry experience with proven skill in the field of software testing.
• Keen understanding of QA Process, Test cases, Use Cases and Waterfall, V - Model form SDLC and Agile methodologies. Can work through different phases of SDLC.
• Expertise in UI Testing, Regression Testing, Functional, Positive, Negative, System Integration Testing(SIT), Acceptance(UAT), ETL, Browser compatibility, Desktop application testing, Web application testing, black box, back-end testing and SAP
• Implemented QA methodologies, practices and processes in all kind of environment including client/server, Web, Linux and SAP FICO.
• Robustly experienced in testing web applications and desktop application with J2EE, and dotNet framework.
• Proficient working knowledge of SQL queries.
• Competent in analyzing functional specifications, business requirements, business workflow to identify test requirements, track the requirements by using (requirement traceability matrix).
• Excellent troubleshooting, tracking bugs and issue resolution skills.
• Excellent understanding of the Defect Life Cycle and Defect Management Process.
• Strong analytical, problem solving, decision-making skills.
• Provided input to test strategy and test plan.
• Ability to work with offshore teams in a professional and efficient manner.

TECHNICAL SKILLS

Operating System: Windows XP, Windows 7

Database: SQL Server 2005/2008, TOAD

Testing Tools: HP Quality Center

Repository Tools: SharePoint

Testing Methodologies: Agile and Waterfall

Tools: MS Excel, Power Point, Word, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, Minnetonka, MN

QA Analyst

Responsibilities:

• Interacted constantly between legal and marketing departments with the PM regarding various compliances which need to be in place before anything can be finalized;
• Gathered the business requirements;
• Performed requirement analysis and gap analysis;
• Documented the business requirements for the developers, Developed Test cases for manual testing and automated them using Win Runner, Silk, Load Runner, Silk performer and QTP.
• Maintained and kept track of stakeholders requests for enhancements and changes using Rational Clear Quest;
• Manually verified the validity of the failed test cases. Performed Positive, Negative and Black box testing on the application
• Wrote Test Cases in Mercury Quality center that would test various Test scenarios.
• Used UML notations for Object Oriented Design and Documentation.
• Interfaced with the development team utilizing ASP, JavaScript and Visual Basic and produced detailed user-interface prototypes and performed usability testing.
• Manually tested and GTS modules using Quality Center.
• Wrote Test plan and Test cases for the Integration testing and system testing.
• Did Integration Testing, GUI testing, Smoke and Sanity Testing, and Acceptance testing in the new builds for Basic Functionality Checking.
• Served as a resource for analytical services utilizing SQL Server, TOAD/Oracle, and SQL Developer.
• Developed and maintained the project plan using MS Project
• Designed and implemented SQL queries for QA testing;
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project, and conducted project related presentations;
• Prepared user manual and performed user acceptance testing;
• Played a key role in the planning and testing the system enhancements and conversions.

Confidential, Oklahoma City, OK

QA Analyst

Responsibilities:

• Was responsible for testing the incoming BAI2 file format for the Lockbox and successfully implemented the ETL process between client SAP system and client’s bank.
• Extensively tested the BAI2 file for the On Account, Applied and Unprocessed scenarios
• Provided input to my lead for test plans.
• Compiled over 600+ test cases and worked exclusively on data sheets with the Confidential team.
• Took the lead for the bank interface of the wire payments through DMEE.
• Communicated with the pertinent bank personnel to work with flat file transfer and acceptance in to the relevant systems
• Coordinated and communicated the format of the DMEE file with offshore to enable proper processing at the bank level.
• Tested the payment program of the SAP FICO module through F110 by ensuring that the right payment parameters were selected.
• Documented defects and to ensure they were monitored and communicated to each respective team in a coherent way using HPQC.
• Attended the daily defect meetings and calls to ensure that Go Live is as planned.
• Used the Confidential specific iSap methodology for the testing phase.
• Successfully implemented the correct DMEE file format in accordance to client’s bank’s specifications

Confidential, Elk Grove Village, IL

QA Analyst

Responsibilities:

• Provided feedback to the technical and functional team for EDI mapping after testing.
• Assist EDI support team to troubleshoot issues and customize mappings as needed.
• Responsible for testing incoming EDI 810 files and it’s conversion to the SAP friendly iDoc format for the purpose of entering incoming invoice information into SAP.
• Utilized data sheets and HPQC for invoice posting and missed invoices.
• Used the transaction code FB03 to verify that the document header and line item information was transferred according to the data sheets and HPQC.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Reviewed functional specifications document, and was involved throughout each stage of the SDLC.
• Performed database testing using SQL and used SQL queries to validate the data.
• Involved in the estimation process for the testing and reporting effort
• Involved in test planning phase for writing test cases, and preparing any required test data.
• Responsible for designing test cases for new functionalities and refining test scenarios for existing functionalities.
• Reviewed test cases for all the team members and provided feedback as required.
• Logged and discovered defects using HPQC and followed them through proper procedures to closure.
• Interacted with developers and the product definition team as needed for various issues and concerns.
• Imparted training to new employees. Helped new team members with unfamiliar queries and also helped them with their execution in order to hit team objectives efficiently.
• Involved in supporting acceptance testing, new feature testing due in accordance with Change Requests, regression testing and functional testing.
• Prepared Traceability Matrix and mapped Requirements and Test cases.

Confidential, Oakbrook, IL

QA Analyst

Responsibilities:

• Involved in testing of login, search by family category, choose a pickup spot, and cart feature.
• Reviewed and Analyzed overall technical design, overall functional design, and detailed design document, provided feedback during review calls, and signed off on finalized requirements.
• Provided Step 1 and Step 2 QA estimates to the management team.
• Performed database testing using SQL and used SQL queries to validate the data.
• Designed test cases for new functionalities of the login screen, the search by ‘Family’ category function, choose a pickup spot and cart feature; also refined test scenarios for existing functionalities.
• Prepared the logical and physical test cases from use cases and functional requirements.
• Involved in internal and external review of test cases.
• Maintained the Traceability Matrix.
• Involved in data conversion testing, interface testing, functional testing and UI testing.
• Used QC to write and execute the test cases. Analyzed and compared actual to expected results and reported all deviations for resolution.
• Logged and re-tested defects discovered during the QA cycles. Followed up with different teams and QA Lead on defect status during daily triage calls.
• Supported UAT team during the UAT phase. Analyzed their defects before passing them on to the development team.

Confidential, Arlington, VA

QA Analyst

Responsibilities:

• Reviewed and signed off on test plans that included the scope of testing, test objectives, test approach, and test data; provided input on estimated testing timelines and resource requirements.
• Assisted the Business Analyst in extracting the Functional Specification Document from the BRD.
• Performed manual testing for several modules for several testing cycles i.e. functional and regression testing.
• Maintained documentation for the manual tests performed.
• Prepared test result reports and subsequently conducted daily defect review meetings.
• Involved in updating the client on progress of the project on a daily and weekly basis.
• Worked closely with developers to clarify and resolve discovered bugs as well as investigating and identifying potential software deficiencies.
• Within data ware housing testing, created SQL queries to carry out validation testing.
• Prepared and maintained test cases, procedures, Requirements Traceability Matrix and discovered defects as per the Business requirements using Quality Center.

Confidential, Reston, VA

QA Analyst

Responsibilities:

• Prepared and maintained test cases, procedures, Requirements Traceability Matrix and discovered defects as per the Business requirements using Quality Center for a web based application.
• Planned, scheduled, developed and executed tests while working closely with Team Leads.
• Analyzed and maintained requirements, and created Traceability between Requirements and Test Cases using RTM (Requirement Traceability Matrix).
• Tested the billing transactions of credit card and Debit card payments and other financial transactions.
• Responsible for testing different modules by testing the boundary value analysis technique and verification/ validation of all fields within each module.
• Identified discovered defects and reported them using Quality Center.
• Completed a weekly defect summary report and followed through the defect life cycle by corresponding with developers and team leads.
• Performed database testing using SQL and used SQL queries to validate the data.

Confidential, Washington, DC

QA Analyst

Responsibilities:

• Played a major role in the analysis and review of functional requirements, and derived test scripts based on the approved requirements for regression testing on a user application utilized by the legal industry
• Derived prioritized testable requirements quickly and efficiently in order to optimize for an aggressive schedule without violating the integrity of a test.
• Prioritized tests and followed up with the stakeholders when needed during compressed schedules.
• Created various test cases for user management such as user password expiration date, password complexity and user role.
• Prepared test data for meeting positive and negative test scenarios.
• Identified and documented software bugs using HPQC and interacted with development team to isolate and resolve testing issues.
• Attended daily defect triage calls to bring open defects to closure.
• Supported UAT team during UAT phase.
• Performed backend testing using SQL queries to check backend data and data integrity.

Confidential, Indianapolis, IN

Network Specialist

Responsibilities:

• Installed and maintained professional computer network and responsible for the maintenance thereof.
• Received training on SQL 2005/2008 and MS Project.