SUMMARY

• Eight years of IT experience and expertise in Software Quality Assurance, Business Analysis, and Data Analysis.
• Excellent knowledge in Software Development Life Cycle (SDLC), and Software Testing Life Cycle (STLC), which includes industry standard methodologies such as Waterfall, Agile (SCRUM), Iterative and Rational Unified Process (RUP).
• Extensive experience in testing of various industries: Financial Banking, Healthcare, Interactive Voice Response Systems (IVR).
• Extensively worked in all phases of testing including Integration, Functional, System, Back - End, Front-End (GUI), Regression, User Acceptance Testing (UAT), Performance, End-to-end, and Web Service Testing etc.
• Experience of Testing and Documenting Mobile, Web Based, Windows Based, and Client Server Applications.
• Highly Experienced in developing and analyzing Test Strategy, Test Plan, Test Cases, Test Data, Path Analysis, Requirement Traceability Matrix (RTM), Functionality Readiness Matrix (FRM), Defect Report and Test Summary Reports.
• Solid Experience with Centralized Bug Tracking Tools such as, JIRA, Rally and HP ALM-Quality Center.
• Extensive Experience in Backend Testing on various Databases using TOAD and Rapid SQL.
• Actively participated in development of VB Script and Automation Frameworks in HP Quick Test Pro (QTP) to perform functional, regression, system and end-to-end testing.
• Excellent at creating and transforming Business Requirements (BRD) into Functional Requirements (FRD) and System Requirement Specifications (SRS) and designing business models using UML diagrams, Use Case, Sequence Diagram, State Diagram, Wireframes (Prototypes) and Activity Diagrams in MS Visio.
• Experience in conducting GAP Analysis, SWOT Analysis, Cost-benefit Analysis, and ROI Analysis.
• Strong Reporting Skills to develop Interactive Dashboards and other several functionalities of Tableau Desktop 8, Tableau Server, and R Studio.
• Posses excellent interpersonal, presentation, and reporting skills with Strong Analytical and Problem Solving Skills and an excellent team player to meet project milestones and deliverable dates.

TECHNICAL SKILLS

Testing Tools: HP Quick Test Pro, HP UFT, HP Loadrunner

Operating Systems: Windows 10/8/7/XP, Mac OS X, Unix, Linux, iOS, Android

Programming Languages: HTML, CSS, XML, SQL, Java, .Net

Database: Oracle 10g, MySQL, MS SQL Server 2008, MS SQL Server 2012, MS Access

Defect Tracking Tools: JIRA, HP ALM-QC, Remedy, Test Director, Rally

Microsoft Tools: Word, Excel, PowerPoint, Share Point, Visio, Project, Outlook

Testing Knowledge: Functional Testing, Web Services Testing, Web App Testing, User Acceptance Testing, Systems Testing, Regression Testing, Mobile Testing

SAP Tools: SAP FI/CO, BI/BW, BEx, WebI, Crystal Reports & Dashboards

PROFESSIONAL EXPERIENCE

Confidential, Bethesda, MD

QA Analyst

Responsibilities:

• Gathered requirements from business stakeholders by using methods like Elicitation, conducting Interviews with users as well as Subject Matter Experts (SMEs) by asking detailed functionality aspect of business process, and organizing Joint Application Development (JAD) sessions.
• Developed User Stories, Product Backlog, Sprint Backlog, Burndown Charts, and Estimate Calculations
• Conducted Sprint Planning Meeting, Daily Scrum Meetings, Backlog Grooming Meetings and Sprint Retrospective Meetings.
• Collaborated with Business Subject Matter Expert, Functional Leads, Technical Leads from other disciplines to analyze requirements and test the products.
• Successfully created UML Diagram, Data Flow Diagram and Wireframes of the system.
• Analyzed the User Stories to understand the Business process and wrote Test Strategy, Test Plan, Test Cases, Checklists, Test Script and Test Data for to conduct various testing scenarios.
• Analyzed the business requirements, functional specifications and User Stories in order to identify and develop test cases.
• Created Requirement Traceability Matrix (RTM), and Functionality Readiness Matrix (FRM) in MS Excel.
• Successfully performed UI, Functional, Integration, Smoke, Ad hoc, Regression, and Backend Testing.
• Developed detailed Test Strategy, Test Plan and Test Cases from requirements from scratch in JIRA.
• Utilized JIRA for logging and tracking Defects and Bugs. Communicated and followed up with developers until the defect was resolved.
• Defined queries and filters to search information about issues in JIRA using JIRA Query Language (JQL).
• Utilized Confluence for Team Collaboration, Setup Meeting, and Effective Agile Development.
• Conducted design and code reviews with Android and iOS developers to ensure compliance with standards. Performed testing on iOS Platform.
• Used complex SQL Queries to pull out data from target database for Data Validation and Routine Report Generation.
• Used TOAD to connect to Database. Familiarity with XML files for Interface Testing.
• Performed queries to the database using SQL for Backend Testing. Used SELECT, JOINS, UNION, GROUP BY, HAVING and Aggregate functions frequently.
• Created UAT Test Support Documents, Trained end-users on the system and Provided support during the UAT Sessions. Created UAT Test Script/Test Data and participated in UAT Sign-off.
• Developed and executed automated Test Cases for functional, system, and regression testing using HP QTP/UFT.
• Participated in Peer Test Case reviews.
• Submitted Weekly Test Status Reports outlining progress, status, and issues in testing with Test Lead.
• Worked as a Test Lead in the later part of the project.

Environment: Agile(Scrum), JIRA, Confluence, MS SQL Server 2012, TOAD, XML, HTML, QTP, Java, MS Office Suite, Windows, MS Visio, Unix, iOS 9, UAT, VB Script

Confidential, Winston-Salem, NC

QA Analyst

Responsibilities:

• Interacted with client groups to determine User Requirements, Business Rules, and Goals.
• Managed and transmitted Business Requirements into Product backlog by creating User Stories and then created detailed Release Plan, Sprint Plans and Test Strategy.
• Expertise in defining scope of projects based on gathered Business Requirements including Documentation of constraints, assumptions, business impacts, Project risks & scope exclusions.
• Conducted GAP Analysis, ROI Analysis and Cost-benefit Analysis of the project to make informed decisions.
• Extensively involved in Functional Testing of the Web Based Application.
• Successfully conducted Integration Testing, Database Testing, System Testing, Sanity Testing, Regression Testing, and Acceptance Testing.
• Responsible for writing the Test Cases and Test Scenarios based on technical and non-technical requirements and documenting them in JIRA and MS Office.
• Used JIRA for requirement analysis, scheduling and generating test.
• Used JIRA for logging and tracking defects/bugs/issues/problems. Reviewed defects for approval.
• Created and executed test scripts for Optimal System Performance according to specifications.
• Managed Defect life cycle process independently and handled issues by interacting closely with other Business Analysts, Developers, Performance Testers, end users and other members of the Team.
• Executed SQL queries on MS SQL Server and created test data for testing various scenarios.
• Responsible for Database testing. Generated Data Driven scripts that access the database and used SQL queries to verify the integrity of the database.
• Optimized Queries and compared Front-end Reports with Back-end raw data for validation purposes.
• Ensured that the quality of the software delivered to the client with each Software Sprint Release met the standard of the client by conducting Regression Testing and Production Validation Testing.
• Participated in Daily Stand-ups to counter daily problems with the developers for fixing the bugs.
• Communicated with the Agile Team Members during Sprint Review Meetings, Sprint Planning Meetings and Sprint Retrospective Meetings.

Environment: Agile (Scrum), Functional Testing, System Testing, JIRA, MS SQL Server 2008, MS Visio, MS Word, MS Excel, Unix, HTML, XML, SoapUI, JavaScript.

Confidential, Roseville, CA

QA Engineer

Responsibilities:

• Performed various Black Box Testing methods such as Front End (GUI) Testing, Functional Testing, Integration Testing, Sanity, and Regression Testing, and End-to-end Testing on the Application.
• Developed Test Strategy, Test Subject and Designed Test Steps for business functionality in the test plan module of Quality Centre for both positive and negative test scenarios
• Prepared Test Cases based on the Use Cases and Business Requirement document.
• Prepared Test Data and use the same to execute and pass test cases.
• Gathered and documented the business requirements to identify in scope as well as out of scope functionality.
• Developed Requirements Traceability Matrix to keep track of the Test Cases according to the requirements and functionality of the Application.
• Raised defect in Quality Centre and assign the same to the QA Lead who will assign it to specific developer and also revalidate the defect once the fixes moved into QA.
• Closely worked with on-site and offshore developers to ensure accurate and efficient implementation of required functionality.
• Successfully identified defects and worked with development and business teams to test and finalize the functionality.

Environment: Windows, Linux, HP ALM-Quality Center, MySQL, MS Office Suite, Waterfall Approach, .Net.

Confidential

Test Engineer

Responsibilities:

• Analyzed business and system requirements and reviewed test cases, test scripts for testing the application.
• Identified and prepared test scenarios and test data and coordinated integration testing across multiple functional modules.
• Created Requirement Traceability Matrix for the entire project which clearly links the requirements, test cases and defects.
• Prepared test cases for GUI, Functionality, Boundary, Security and Regression Testing.
• Functional execution of test cases and reporting of results in HP Quality Center Defect tracking tool.
• Executed SQL queries in oracle database to test the validate values.
• Identify exhaustive test cases through GAP Analysis to increase the test coverage.
• Documented and maintained the system process flow for the entire application.
• Prepared Weekly Bug Status Reports, and Test Status Reports.

Environment: Windows XP, Oracle Database, HP Quality Center, MS Excel, MS Word, Waterfall, .Net.