SUMMARY

• 10+ years of experience in Quality Assurance using Automation/Manual testing and Project Management.
• Experience professional with Airline, Travel, Retail and Ecommerce domain.
• Certified HP QTP/UFT and ALM Professional.
• Experience with framework design, development and implementation using Selenium WebDriver, QTP/UFT automation tools with different programming language like Java, VB scripting.
• Implemented different Automation frameworks using Cucumber, TestNG, JUNIT, Appium, Keyword Driven, Data Driven, and Hybrid functional framework.
• Experience with JMeter scripting for WebService testing.
• Knowledge of working in Agile/Scrum methodology.
• Good understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Expertise in QA Methodologies, Quality Assurance Life Cycle, Test Strategy, Test metrics.
• Excellent analytical and problem - solving skills, planning and organizational skills and strong interpersonal skills.
• Excellent communication skills including listening and observation, interviewing/questioning, meeting facilitation and writing skills.

TECHNICAL SKILLS

Operating Systems: Windows NT/2000/XP/Vista, Linux, Unix.

Languages: C, C++, Visual Basic, VB Scripting, Java

Web Technologies: XML, HTML

Test Automation tools: QTP/UFT, Selenium WebDriver, ALM, CVS, SVN, Keynote’s KITE/MITE, JMeter.

Browsers: IE6/IE7/IE8/IE9/IE10, Firefox, Chrome

Bug Tracking tools: Bugzilla, Remedy, Jira, SalesForce

Mobile: IOS, Android, PerfectoMobile, DeviceAnywhere, Appium

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Managing team for 15 QA Engineers involved in software testing for GetThere feature/Regression team/Production support.
• Align to Project plan for 100% automation with Agile/Scrum methodology and reduce manual testing and maintenance cost.
• Lead GetThere releases (8 per year) to production with no rollbacks in past 2 years.
• Designed test procedure and plans, prepared all related documentation, Managed schedules, resources in order to ensure timely delivery within budget.
• Implemented prototype and plan for Selenium migration from QTP/UFT for the project to save cost.
• Setup automation testing framework for web/mobile application using Selenium.
• Participate in daily standup and product planning session for upcoming projects and handle resource requirement.

Confidential

QA Analyst

Responsibilities:

• Performed Smoke/Sanity/Functional/Regression testing on different GDS supported by GetThere application.
• Setup automation framework using VB scripting and HP QTP/UFT.
• Keynote scripting (KITE/MITE) for real time production monitoring from different ISP across the world.
• Prepared prototype for Selenium automation using modular framework using Java.
• Carried out black box, white box, prototype, release and legacy equipment testing.
• Automated mobile Service based testing using WebServices and XML.
• Automated Unix/Putty based application testing like creating PNR, Tools using QTP and Unix.
• Implemented HTML based reporting for analysis, tracking and reporting bugs.
• Developed framework to test different site configuration/UI/Language based testing to handle complex configurations and runtime changes.
• Used different bug tracking tools like Bugzilla, Jira, Salesforce, Rally.
• Implemented version control tools using SVN & CVS to implement release versioning and maintenance activity.
• Persistent development with individual QA contributor for testcases planning/creation/testing and Automation for further testing.
• Implemented a build testing mechanism for code readiness for regression testing.
• Worked closely with release management to understand whole release cycle, coordination, planning, testing and production release.
• Exposure around green screen application and hands on experience around working on Unix.
• Code coverage testing mechanism implemented to capture actual automation code vs application coverage.
• Setting different daily/weekly/monthly checklist for Automation team and coordination with onsite/offshore team.
• Training new resources with Travel domain, framework and helping in automating functional features as per Automation framework standard and requirement.

Confidential

Developer

• Quickly Attained knowledge around travel domain and different terminologies around this domain.
• Performed functional, regression, end-to-end, system testing, validation and verification GUI and backend testing.
• Provided browser and operating systems compatibility testing of the corporate web site.
• Tested various database features such as Search, Sort and performed back end testing as needed.
• Helped in designing functional framework architecture for this project.
• Participated in engineering team meetings, walk-through meetings, inspections, and provided feedback during various development phases.
• Created check lists for new features based on functional specification and change requests.
• Analyzed functional specification, clarify ambiguous requirements with the project manager.
• Training new resources on Travel Domain and QTP and ALM usage.

Confidential

Developer

Responsibilities:

• Worked as a support and maintenance associate for the e-commerce website.
• Handled their Loyalty promotion data testing and upload on daily basis.
• Setup a testing environment which can be used by different groups working there so that we can test there promotions data before uploading in production environment.
• Learned tools like job monitoring using Control-M, Automated scripting.
• Automated fail-over cases which gives Helpdesk ability to handle issues directly before calling on-call resources.
• Learned some of the maintenance worked involved in E-Commerce site maintenance.
• Daily Loyalty program testing to make sure no customer impact when stores open in the morning.
• Helping team in debugging and fixing Loyalty Program issues and coordinating with developer and management.
• Bug tracking and SLA monitoring using Remedy tool.