SUMMARY

• Over 8 years of professional experience in Information Technology and Data Processing field with strong emphasis in Software Quality Assurance.
• Testing experience on Client/Server, and Web Applications with extensive experience in Manual and Automation Testing of applications.
• Commendable experience in various domains like Insurance, Banking and Telecom industries.
• Excellent working knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) in Requirements gathering, Analysis, Design, Development, Implementation and Testing Methods like Waterfall, RUP & Agile.
• Hands on experience on Test Planning, Test Scheduling, Test Designing, Test Estimation, Defect reporting and tracking, Test result analysis.
• Has good experience in writing complex/detailed test plans, QA analysis on all test documentation and improve test documentation process.
• Good Experience in preparing Test Plans, Test Strategies, Test Scenarios, Test cases, by reviewing Business Requirements, Software Requirement specifications and creating Gap Analysis for test purpose.
• Demonstrable experience on GUI, Regression, Functional, Integration, System, User Acceptance, Sanity, Performance, Stress, Reliability, compatibility, Cross Browser, Security and Database Testing.
• Experienced in documenting defects using the bug tracking database, providing verifications on fixes in multiple environments, and communicating fix success, failures, status updates as appropriate using Bug tracking Tools like Test Director, Quality Center, Rational Clear Quest and Bugzilla.
• Experience with Test Director and Quality Center for Requirements, Test Plan, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.
• Good experience in developing test cases using design techniques (BVA).
• Developed the Test case Repository that contained the pool of Regression Test cases of the business critical components for building the Automated Regression Test suites
• Excellent knowledge of Application Lifecycle Management and testing life cycles, SQA methodology and test process documentation and End user training.
• Management skills including implementing and maintaining QA processes and activities.
• Performed Code Impact analysis, implementation test and unit validations
• Involved in Configuration Management and New release Requirements Meeting.
• Experience in developing SQL queries and using different Joins on multiple tables to perform Back - end Testing.
• Proficient in various UNIX commands as well as executing Shell Scripts.
• Conducted Performance Testing, Stress Testing using LoadRunner.
• Exposure of preparing and presenting Test Execution Reports, Defect Report, Weekly Status Reports to the project team.
• Possessed good communication skills and ability to work well both in a group and individually.
• Maintaining strong analytical skills with the ability to adapt to changing environments and work in collaboration with colleagues.
• Excellent interpersonal and communication skills.

TECHNICAL SKILLS

Operating Systems: Windows, Windows Server 2003, Unix, Linux, Solaris

Programming Languages: C/C++, SQL, PL/SQL, VB, Shell Scripts, Java, Java Script, HTML, XML

Databases: MS Access, SQL Server, Oracle, DB2

Testing Tools: ALM/Quality Center, Selenium, JIRA, QTP

Imaging Tools: Adobe Photoshop

Applications: Oracle Applications 10.7SC/11i(OE, AR, AP, GL)

Technologies: HTML, FLASH, VB script, Shell Script, ASP, XML, Java Script

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

Sr. QA Analyst

Responsibilities:

• Analyze the requirements and Functional Specification document.
• Wrote Test Plans: The Test Scenarios and Test Cases and implemented Entrance and Exit Criteria
• Developed, documented and implemented the test strategy and Test Scenarios based on Business Requirement Documents and Functional Specification Documents for various releases.
• Participated in complete QA life Cycle.
• Performed System Testing, Integration Testing, Regression Testing and User Acceptance Testing.
• Produced Requirements Traceability Matrix (RTM’s) to establish traceability between requirements and test cases.
• Prepared Test Data for Positive and Negative Scenarios.
• Executed Test cases and verified actual results against expected results as per Business rules.
• Generated detailed reports of the bugs, the pass-fail reports and the Test results.
• Performed in Smoke Testing, Functional Testing, Integration Testing, End to End Testing and Regression Testing.
• Prepared Test plans and Test Procedures and also automated Test Scripts.
• Performed Regression Testing for the subsequent PFT versions and patches to make sure that the applications is running properly.
• Developed the Test case Repository that contained the pool of Regression Test cases of the business critical components for building the Automated Regression Test suites.
• Performed the Browser Compatibility Testing on IE8, IE9& Chrome.
• Executing, analyzing, and verifying test results and worked with developers to resolve issues.
• Performed Back end testing using SQL and UNIX.
• Using the ALM/Quality Center for managing test execution and defect tracking of all issues.
• Participated in Kick off meetings and Walk through meetings with Development, Business and other QA teams for various releases and Patches in the Project.
• Participated in Daily and weekly meetings to update the testing Status and issues found during the testing cycle.
• Communicate project business issues to appropriate business leadership groups and lead resolution or escalation of issues as necessary.
• Conducting defect triage meeting, internal and external reviews as well as formal walkthroughs and participated in status meetings.

Environment: HP ALM, JIRA, UNIX, Windows and MS-Office

Confidential, Mechanicsburg, PA

Sr. QA Analyst

Responsibilities:

• Participated in Requirement Analysis, Business Analysis, Use-Case Analysis and Gap Analysis.
• Prepared Test Plans, Requirements and Test Scripts for various release and Patches using Quality Center.
• Prepared Requirement Traceability Matrix (RTM) to establish traceability between requirements and test cases in Quality Center.
• Used Quality Center extensively to execute the test plan, track execution against the plan during testing
• Performed Functional and Regression Testing using QTP.
• Tracked the defects using Quality Center and generated defect summary reports.
• Managed the requirements using Requirements Plan Manager (Quality Center).
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing.
• Involved in testing Micro strategy reports.
• Performed Database testing to ensure integrity and consistency of data
• Validated Conditions, Rules by using SQL and PL/SQL
• Created and executed PL/SQL procedures for testing and complex SQL Queries for data validation(Oracle, Teradata, SQL Server)
• Executed SQL queries using TOAD / SQL Navigator.
• Conducted Data Driven testing to test various sets of data.
• Maintained Test Logs, Test Summary reports and participated in defect review / Status / GO-NOGO Meetings.
• Implement test schedule, track defects and assigning them to the developers based on the priority.
• Developing and executing a complete end-to-end test strategy for assigned products and features including verification of functionality, performance and scalability.
• Involved in the execution of complex test cases for Functional testing, System testing and Integration Testing
• Modified and maintained test cases due to changes in the requirements.
• Performed the Regression Testing to make sure that the bug has been fixed and the application is running properly.
• Executing, analyzing, and verifying test results and worked with developers and teams involved to resolve issues.
• Documentation of all test results, identifying and summarizing discrepancies.
• Continuously streamlining and improving the testing life cycle to ensure test planning, execution, and reporting are effective and coordinated.
• Maintaining the bug status for every release for management review.

Environment: XML, HP Quality Center 8.0/9.0, QTP, JIRA, Oracle 9i, SQL Server 2005, Unix, Windows 2000/XP

Confidential, Bloomington, Illinois

Sr. QA Analyst

Responsibilities:

• Extensive work experience in Functional, Integration, Business Process, Static & Regression testing.
• Experience in Test Strategy, Test Plan, Test Scenarios, Test Cases, Tractability Matrix & Defect Management
• Experience using Test Management tools: HP Quality center & Bugzilla
• Experience in assessing the business flow processes and identifying the redundant processes.
• Proficient in all the phases of Systems Testing Life Cycle (STLC).
• Experience in developing various templates and checklists so as to keep the project on track.
• Creation, execution and analysis of Java/Selenium automation scripts.
• Cross browser testing on IE and Firefox using Selenium.
• Tested the user interfaces for the Healthcare web application
• Validated the data by using SQL extensively
• Tracked defects using Quality Center & conducted Bug-Review meetings.
• Coordinated with Business, Providers, Project Managers and Developers
• Attend daily meetings with Stakeholders and provide the program status as per the plan.
• Involved in Agile Confidential demonstration

Environment: HP Quality Center 9.0/11.0, Facets 4.51/4.81, Java, XML, Selenium Web Driver, Web Services, HTML, Oracle 8i/9i, Windows NT, MS-Project, MS-Office.

Confidential, Oklahoma City, OK

QA Tester

Responsibilities:

• Reviewed design documents & business requirements to learn the function and scope of the application.
• Involved in Test plan development.
• Involve in system testing for web services consumed by both external companies, as well as internal company applications.
• Testing using XML in all applications, as well as SQL, UNIX.
• Involved in writing and implementation of the Test Cases.
• Analyzed various graphs generated by LoadRunner Analyzer including Database Monitors, Network Monitor graphs, User Graphs, Error Graphs, Transaction graphs and Web Server Resource Graphs.
• Involved in Smoke Testing.
• Executed Test Cases on various stages of SDLC.
• Conducted Functionality testing.
• Bug Reporting and Tracking using Quality Center.
• Performed positive testing and negative testing.
• Perform Manual Testing & use automated test tool, QTP, to verify functionality, predict system
• Conducted Data-Driven Testing using Parameterization in QTP
• Interacted with developers, business analysts and discussed technical problems and reported bugs.
• Maintained Traceability matrix and performed Gap Analysis
• Performed Security Testing to ensure secure login and payment access.
• Performed Data driven Testing using Data drive wizard
• Conducted User Acceptance Testing

Environment: Load Runner, Quick Test Pro, Quality Center, Windows 2000, Java, HTML, Oracle

Confidential, Seattle, WA

QA Analyst

Responsibilities:

• Worked on Telecom billing software Ensemble which supports the full range of telecom
• Customer care, billing and ordering activities in single and convergent multi service environments.
• Reviewed BRD and FRD documents to prepare test plans
• Analyzed the User Requirement Document (URD), Software Specification Document and prepared System Test Plan by dividing the application in to manageable units.
• Created the strategy document that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing in Software Development Life Cycle (SDLC)
• Created test data for testing specific billing functionalities.
• Managed requirements in Requirement Plan Manager of Test Director.
• Developed Test Plan, Test Cases and Test Scripts in Test Director.
• Apart from these activities, verifying the quality standards of application with respect of code, design and performance according accepted standards.
• Involved in functional testing of different Menu options.
• Performed Usability and Integration testing manually on different modules of the application.
• Worked with UNIX Shell scripts extensively.
• Developed Tractability between requirements and test cases.
• Extensively used SQL queries, Unix commands for data verification and backend testing.
• Parameterized Tests to validate the same scenario with different Test Data

Environment: Test Director, Netscape Navigator 6.0, IE 5.x, Java, Windows 2000/NT.

Confidential, Rochester, NY

QA Analyst

Responsibilities:

• Reviewed Test Plan based upon business requirements.
• Executed Test Cases on various stages of SDLC.
• Write and execute SQL queries to retrieve and update database.
• Performed Sanity Testing and Smoke Testing manually.
• Performed Black box testing, Security Testing and Functional Testing using WinRunner.
• Conducted Data Driven testing using WinRunner.
• Performed the Back-End testing to ensure data consistency on front-end by writing and executing SQL statements on Oracle Database.
• Verified behavior of the components by inserting Checkpoints in WinRunner test script for objects.
• Conducted Regression Testing of the application using WinRunner.
• Carried out Performance Testing using LoadRunner to analyze the behavior of the application under different load conditions by inserting Transaction Points.
• Detected and reported bugs using Quality Center to be reviewed by the QA Manager and development team.

Environment: WinRunner, LoadRunner, Quality Center, Windows, Oracle/UNIX platform