SUMMARY

• Over 8 years of professional experience as a Quality Assurance Analyst in Software Testing of Client - Server and web based applications.
• Experience of Sr. Quality Assurance and testing with emphasis on automated and manual testing, Front End Testing (Functional Testing and GUI Testing), Back End Testing, System Testing, Performance, Stress, Load and Regression Testing of Client/Server and Web based applications.
• Proficient as Sr. QA in writing and executing test cases, test plans, test strategies and test scripts using automation testing tools like QTP, SOAP UI and Load Runner. In-depth knowledge and experience in using HP Quality Center.
• Good understanding of the Software Development Life-Cycle (SDLC), STLC, Bug Life Cycle and different software development methodologies.
• Expertise in Black Box Testing and Leading testing team.
• Uses of Manual and Automated Testing Tools of HP Interactive products like Quality Center, Quick Test Professional, SOAP UI and Load Runner.
• Strong expertise in establishing QA Policies, Procedures, strategies, metrics, developing appropriate process and team to ensure the quality of product.
• Working knowledge of using QTP Scripts with Standard, Text, Bitmap, Table Checkpoints and Synchronization Points.
• Used both Test Director/Quality Center, ALM for maintaining the Test Plans, Test Cases, Test Execution, Defect Management and Bug Reporting.
• Submitted testing reports for discovering software bugs & reporting bugs and verifying bug fixes.
• Well versed in conducting different kinds of tests such as System test, Integration test, Regression test, User acceptance test, Sanity Test, Smoke test, Ad Hoc, Performance test, Cross Browser test, Security and Database Testing.
• Working knowledge of multiple databases like Oracle, SQL Server.
• Excellent technical & analytical skills as well as logical & reporting skills. Good verbal and written communication skills.
• Ability to interact effectively with peers, senior team members and management
• Have received enormous recognition in the project for outstanding Analytical and problem solving skills, for providing exceptional business solutions to improve application features.

TECHNICAL SKILLS

Programming Languages: C, C++, C#, Visual Studio, SQL, PL/SQL, VB, Shell Scripts, Java, Java Script, HTML, XML

Operating Systems: Windows 2000, Windows Server 2003, UNIX, Linux, Solaris

Databases: SQL Server 2005/2000, Oracle 9i,10g, SQL Server, DB2, MS Access

Testing Tools: QTP 11, Load Runner, ALM/Quality Center 11.0, Performance center, JIRA

Defect Tracking Tools: Quality Center, ClearQuest

Web Services Testing Tools: SOAP UI 4.5, 4.6.3

Business Modeling Tools: MS Visio, Power point, Excel.

Imaging Tools: Adobe Photoshop

PROFESSIONAL EXPERIENCE

Confidential, Irving, TX

Sr QA Analyst

Responsibilities:

• Created Test Plans, Test Scenarios, Test Cases, Expected results for the System Testing of web application.
• Mapping of requirement with the corresponding test scripts to ensure testing coverage.
• Managed small team of QA’s and provided testing updates to the team.
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Tested applications compatibility on different platforms (Windows, Mac OS), performed browser compatibility testing in different browser versions (IE8, IE9, Firefox, Safari and Chrome) and Mobile Devices (iOS, Android, Windows Phone).
• Responsible for conducting smoke, functional, UI, regression testing as well as ad-hock testing of the web application and mobile application.
• Carried out Manual Testing with UNIX Shell scripts, SQL scripts, etc.
• Performed Sanity, Smoke and Ad Hoc testing on SIT and UAT environments and reported issued to the team.
• Identified tests to be automated and converted to Test Scripts using QTP for Functional and Regression testing.
• Performed smoke, functional and regression testing on SIT, UAT and PROD environments.
• Performed testing on web services using SOAP UI
• Analyzed requirement updates and mapped them with the respective manual Test Cases.
• Performed Black Box testing to check the functionality of the application.
• Worked in Hybrid Agile methodology where development and testing was done simultaneously.
• Retested defect successfully and closed in HP ALM.
• Conducting defect triage meeting, internal and external reviews as well as formal walkthroughs and participated in status meetings.

Environment: HP ALM, QTP 11.0, MS Office, Java, HTML, SIT (System integration testing), Windows, Java, Oracle, SOAP UI

Confidential, Mechanicsburg, PA

Sr. QA Analyst

Responsibilities:

• Mapping of requirement with the corresponding test scripts to ensure testing coverage.
• Developed test scripts using QTP for Regression Tests and executed automation test scripts.
• Tested the data integrity of the Database and tested applications developed using VB code.
• Created Test Plans and perform walkthrough in meetings and send it for approval.
• Design and Implementation of the Automation framework, formulating the driver script and the requisites.
• Designed Functions Library, Functions, Subroutine’s, Common functions, Utilities functions, and Regular Expressions and Environmental variables using QTP in VB scripts.
• Performed root cause analysis for the defects with the help of developer.
• Suggested improvement in testing process for every release and make the QA process robust through lesson learn.
• Modified previously existing test cases that were driven by the manual testing effort so that they are more appropriate for future automation testing.
• Executed automated test scripts, analyzed the results and reported bugs in Quality Center.
• Modified and Executed automated and manual test scripts for different modules using QTP.
• Coordinated with team to ensure modification of automation scripts when enhancement or change occur in the functionality of application.
• Enhanced QTP script using recovery scenarios for error handling.
• Performed exploratory testing on the RDBC application before start of regression testing.
• Extensively worked onMapping Variables, Mapping Parameters, Workflow Variables and Session Parametersto extract only the additional data added during that period. Performed data validation testing writingSQL queries.
• Perform walkthrough for Test Plan, Test Scripts and deferred defect for the releases.
• Performed the Regression Testing to make sure that the bug has been fixed and the application is running properly.
• Created Test Cases in Quality Center based on user requirements and functional specifications.
• Performed extensive backend testing by writingComplex SQL queries.
• Executed Test cases manually, validate test results, determine defects, record and report defects.
• Supported Post Production validation (PPV) for production deployment.
• Report, Track, review, analyze and compare bugs using Quality Center.

Environment: HP Quality Center 10.0, QTP 11.0, MS Office, Java, HTML, SIT, SOAP UI, Windows, Java, Oracle

Confidential, Bloomington, Illinois

Sr. QA Analyst

Responsibilities:

• Reviewed and analyzed high level and detail requirements and detail design of the application.
• Formulated Test Plans, Test Scenarios, Test Cases, Test procedures, expected results, and test data for the System Testing of web application.
• Performed Black Box and Grey Box Testing to check the functionality of the application.
• Work in Agile Environment with frequently changing requirements and features set.
• Created Test Cases in Quality Center based on user requirements and functional specifications.
• Performed manual testing to verify the functionality of all the required features.
• Created and managed goal-based scenarios and performed load testing using Load Runner
• Created Reports/Graphs using Load Runner analysis tools.
• Identified tests to be automated and converted to Test Scripts using QTP for Functional and Regression testing.
• Documented the defects in the HP Quality Center and helped developers identify the modules and code sections to be fixed by executing the related scenarios with different combinations of data.
• Involved in discussions with functional, development and user groups to familiarize with requirements.
• Involved in User Acceptance Testing, GUI Testing, and Regression testing, on different versions of the application.
• Executed Test cases manually, validate test results, determine defects, record and report defects.
• Report, Track, review, analyze and compare bugs using Quality Center.
• Carried out Integration tests to check the interfacing between sub modules.
• Performed Integration testing to test the functionality of the modules.
• Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.

Environment: Mercury Quality Center, Ms Office (Excel), SQL, Ms Office Suite, Oracle, QTP (Automation Scripts), Oracle 10g, UNIX

Confidential, Oklahoma City, OK

QA Analyst

Responsibilities:

• Reviewed design documents & business requirements to learn the function and scope of the application.
• Testing using XML in all applications, as well as SQL, UNIX.
• Facilitated meetings between Business Analysts, Database Administrators and QA team to resolve issues regarding the Requirement updates, Requirement Gaps and/or changes in the database fields.
• Involve in system testing for web services consumed by both external companies, as well as internal company applications.
• Participated in the walkthroughs for the evaluation of the test plan with the design and development team
• Created test strategy documents based on specifications for user acceptance, functional and integration testing.
• Analyzed requirement updates and mapped them with the respective manual Test Cases. Maintained Test Cases in Quality Center according to the Release Versions.
• Formulated Test Plans, Test Scenarios, Expected results, and Test Data for the System Testing of application.
• Extensively used Quality Center for reviewing and analyzing requirements, planning and execution of test cases, tracking defects, traceability and test coverage report to evaluate the risk associated with the defects.
• Reviewed and analyzed high level and detail requirements and detail design of the application.
• Analyzed the manual Test Cases that were stable enough to be automated.
• Recorded and play back the test scripts using Quick Test Professional (QTP)
• Extensively used defect tracking tool QC to raise defects and to keep track of them.
• Performed the SQL Queries and also validated the UI values against the database. Used various DML and DDL commands like Select, Insert, Update, Sub Queries, Inner Joins, Outer Joins, Union, Advanced SQL etc for the data.
• Active participation in decision making and Defect Tracking Meetings with Business Analysts, Developers.

Environment: HP Quality Center 9.2, QTP 10.0, SQL, MS Office Suite, SIT, UAT, Production.

Confidential, Seattle, WA

QA Analyst

Responsibilities:

• Analyzed Test Plans and Test Cases based on Requirements and General Design Documents involved in both Manual and Automation Testing.
• Performed White Box Testing to check application structure and the functionality.
• Reviewed Business requirements and prepared Test Strategy, Test Plan Accordingly.
• Performed Regression testing using QTP.
• Extensively used SQL Queries to verify and validate the Database Updates.
• Used Test Director for Defect tracking and reporting. Participated in test case review meetings and requirements walkthroughs.
• Developed and executed functional, integration, and regression tests and automation for quality assurance and software release processes utilizing Mercury Quality Center (manual test cases) and QTP (automated test cases).
• Involved in Manual testing of the application when the automation is not possible or the interface changed totally and don’t have time to rewrite my scripts if the application is going in production.
• Responsible for Reviews and documentation for reporting the status to the project manager.
• Interacted with developers to resolve technical issues.

Environment: QTP, Quality Center, Load Runner, DB2, Windows 2000/NT, Java, Java Script, Crystal Reports, XML, Unix, SQL