SUMMARY

• ASTQB®/ISTQB® Certified QA Professional with over 7 years of experience in Manual and Automation testing of various Ecommerce, Enterprise, Desktop and Mobile Applications.
• Highly experienced in identifying crucial and complex areas of an AUT, its core functionalities, and critical components to create highly effective test plans and strategies.
• Experienced in understanding User’s Experience (UX) and gathering User Requirements, Requirements Specification Analysis, BRD, BSD, Test Design and Test Basis Analysis.
• Experienced in developing, implementing and documenting various test artifacts including Master Test Plan, Test Scenarios, Test Cases, Test Reports and Defect Reports in QC and Jira.
• Experienced in Back - End Testing, Front-End Testing, Functional Testing, GUI Testing, User Acceptance Testing, Cross-Browser Testing, Regression Testing, Integration testing, System Testing, Database testing, Positive and Negative Testing, Ad-hoc Testing, Smoke Testing and Sanity testing in any environments.
• Experienced in various automation Framework including Data-driven, Keyword-driven, Hybrid for QTP and JUnit, Page Object Model, Page Factory, TestNG Framework, ANT, Maven and Jenkins.
• Strong knowledge of various Software Testing Life Cycle phases, Bug Triage, Bug Life Cycle and in using various bug reporting tools including QC, BugZilla, BugNet and Jira.
• Experienced in Database Testing and using various DBMS tools including MySQL, Oracle SQL and MS SQL Server, and performing complex queries including Joins, using Views, DML, DDL, Functions, Triggers and Procedures.
• Extensive knowledge of HP ALM/QC, HP LoadRunner, HP QTP/UFT, SELENIUM, APPIUM, JAVA, PYTHON, ANDROID STUDIO, XPATH, ORACLE SQL AND MS SQL SERVER.
• Experienced in concurrently and diligently working with multiple projects with strong commitment to project deadlines without compromising optimum quality or high standards.

TECHNICAL SKILLS

Testing Tools: Selenium, Appium, HP UFT/QTP, HP ALM/QC, TestComplete, Cucumber, SoapUI, JMeter

Scripting Languages: VB script, Java, Java Script, PHP, Python, Gherkin

Programming Languages: Java, PHP, VBScript, C/C++, PL/SQL, Ruby, Cucumber

RDBMS: Oracle SQL, MS SQL Server, MS Access, MySQL, SPSS

OS Platforms: Windows, UNIX, LINUX, MAC OS X, Android OS, iOS

Environment: s: Desktop, Enterprise, Mobile, Hybrid, Native, Web

Version Control Tools: SVN, GitHub, HP ALM

Test Management Tools: JIRA, PractiTest, HP Quality Center/ALM, MS Excel, MS SharePoint

Other Proficiencies: HTML, CSS, TestNG, Maven, Jenkins, X-Code, Android SDK, Jira, Asana, Robot Framework

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

QA Technical Tester

Responsibilities:

• Conducting Performance and Load Testing on various City Wide Public facing and Internal Applications to assess whether the application meet the desired performance goals.
• Extensively working with HP ALM (formerly QC) and QC Admin related functions such as creating users, granting roles and maintaining requirement traceability matrix.
• Creating Load and Performance Testing Scripts and Scenarios using HP LoadRunner 12.20 to identify performance issues and bottlenecks.
• Upgraded HP QC to the latest HP ALM version and migrated old projects files to new MS SQL DB Server and ALM Project Repository.
• Participating in automation testing using Selenium using TestNG and Page Object Model and Page Factory.
• Communicating with stakeholders about various issues, risk factors and progress in a timely and professional manner.
• Proactively and diligently working with other team members to get things done without compromising quality.
• Participating in AUT testing and MOCK Drills to evaluate the performance and functionality of the application.
• Always keep end users in mind, and recommending additional features and improvements where feasible to optimize user experience.

Environment: s: Windows, iPhone, iPad, Android Phones, Android Tablets, SQL Server, HP ALM/QC 12.02, HP LoadRunner 12.20, Selenium

Confidential, New York, NY

Mobile QA Engineer

Responsibilities:

• Responsible for understanding user scenarios, devising test plans, creating effective test cases, setting up testing environment and perform various test including Front-end Testing, User Acceptance Testing, Back-end Testing, GUI testing, Functional Testing, Smoke Testing and Regression Testing..
• Identity key features and functionality of the application and devise effective test plan to uncover any potential errors/bugs that may interfere with the user experience and thus lower the quality of the products.
• Collecting and analyzing Market Data using Adobe Analytics/Omniture, identify key devices based on site traffic and creating test plan, prioritize test coverage and device coverage accordingly.
• Efficiently identifying key issues regarding the application and logging errors in JIRA as they are discovered and suggest feature improvements for better User Experience (UX).
• Concurrently working on 15+ Drupal based websites including Cosmopolitan.com, Elle.com, MarieClaire.com, Esquire.com, and GoodHouseKeeping.com and performing rigorous testing as the new builds are deployed and/or hot-fixes are implemented multiple times a day and week.
• Effectively participate in cross-platform and cross-browser testing of all responsive design web-sties in Mobile phones and tablets, verifying page layout meets the design specifications and identifying key issues.
• Perform both manual and automated test using Selenium and Appium on mobile devices covering Android Phones, iPhones, Android Tablets, iPads, Windows Phones and Desktop including Windows and MacOS.
• Working with real devices, Apple instruments, emulators, simulators, X-Code and Android SDK to perform testing activities as needed.
• Participate in daily stand-up meetings, walkthroughs, scrum and sprint planning meetings and take an active part by providing necessary feedbacks.
• Effectively communicate with team members and project managers and devise an efficient test plan and test strategy and timely deliver results without compromising project deadline and the quality of testing.

Environment: s: Windows, Mac OS, iOS, iPhone, iPad, Android Phones, Android Tablets, GitHub, PractiTest, Jira, Content Management System(CMS), Responsive Web Design, Selenium, X-Code, Android SDK, Appium

Confidential, New York, NY

QA Analyst

Responsibilities:

• Have gathered, studied and analyzed User Requirements, identified Test Scenarios and actively taken part crucial part in Test Planning, Test Preparation, Estimation and Execution.
• Responsible for building test environments, allocating resources, gathering test data and preparing test cases for both manual and automation scripts.
• Involved in creation of Test Cases, Test Steps, Test Execution, Defect Analysis, and Defect logging using HP ALM/Quality Center.
• Mapped, tracked, reviewed and analyzed defects and compared using the traceability matrix in HP QC/ALM.
• Actively involved in GUI Testing, Functional Testing, Unit Testing, System Testing, Boundary Value Analysis, and Negative Testing, ad-hoc Testing, Smoke Testing and Regression Testing.
• Performed manual and automated testing including Back-end and Front-end Testing strictly adhering to Entry and Exist Criteria and project guidelines by ensuring quality testing covering all critical components.
• Used HP QC/ALM to store requirements, create and execute test cases, store results and metrics and critically analyzed, documented and maintained the test results and test logs.
• Migrated and converted HP QTP automation test scripts to Selenium Web Driver Scripts where feasible to overcome the license limitation for the number of concurrent users for QTP to ensure required test coverage before release.
• Proactively participated in daily and weekly meetings, review sessions, daily standups and walkthroughs with different level of groups and always volunteered to move things forward.

Environment: s: Windows, Mac OS, Linux, MS Office, MS SharePoint, HP ALM, UFT/QTP, SQL, Selenium, Jira, GitHub, Oracle 10g.

Confidential, New York, NY

QA Automation Tester

Responsibilities:

• Actively taken part in analyzing business requirements, Functional and Design specifications of the product, writing effective test cases for both manual and automated tests.
• Involved in Project Planning, Estimation, Scheduling & Tracking and maintaining various Test metrics.
• Created Test Plans to check user and business requirements efficiently.
• Performed Smoke, Functional, Boundary Value Analysis, Regression and UAT testing to ensure high quality of the deliverable.
• Performed regression testing by executing the baseline scripts and identified software errors and interacted with developers to resolve technical issues.
• Mapped the Requirements to Test cases (Traceability Matrix) and logged defects using Quality Center.
• Executed the test cases for Manual testing using Quality Center and conducted Bug Reporting and tracking using HP Quality Center.
• Involved in verifying the back-end Tables by using SQL Select statements, using different types of complex queries including various joins to retrieve and validate data.
• Involved in converting manual test cases into automated scripts on Mercury Quick Test Pro (QTP)/HP UFT where feasible.
• Developed and executed various VB Scripts using QTP for automated testing of various functionalities of the applications.
• Written scripts using regular expressions, created various Checkpoints and handles unexpected errors using exception handing mechanism of QTP/UFT.
• Generate system error logs and analyze reports for root-cause-analysis of program failures and identify key issues.

Environment: s: Windows, HP QTP/UFT, HP Quality Center/HP ALM, SoapUI, VB Script, Java, Oracle SQL, UNIX.

Confidential, Whitestone, NY

Ecommerce Marketing Coordinator

Responsibilities:

• Trained store employees by keeping them up-to-date on how to effectively use and manage Company’s Web Application, various POS Systems, Pharmaceutical Solutions and Ecommerce Sites.
• Extensively participated in implementing, testing and improvising E-commerce Sites and solutions, recommended functional, graphical and feature enhancements to achieve optimal user experience and business goals.
• Recommended Site improvements and new features to Developers to achieve outstanding user experience, performance and achieve competitive advantage over others.
• Demonstrated excellent E-Marketing, Organizational, Communication, Time-Management and Project-Management Skills.
• Frequently analyzed sales report and market data and actively participated in online Marketing Plan, Sales, Promotions and Execution process.
• Proven record of outstanding customer-service and proactively generated customers’ interest and resolved customer-conflicts in complex situations.
• Have always taken initiative, displayed necessary leadership, demonstrated strong sense of task-ownership and gone extra miles to get things done.