SUMMARY

• Over 5 years of experience as Quality Assurance Analyst in HealthCare, Telecom, Financial applications. Good Experience in both Automated and Manual Testing, developing Test plans, defining & Execution of Test Cases, designing Test Strategies, developing and maintaining automated test scripts, analyzing errors and applications.
• 5+ Years of diversified Experience in Software Quality Assurance and Testing on Client/Server, Web Based and Windows based Application.
• Well acquainted with all phases of Software Development Life Cycle (SDLC) and software testing lifecycle(STLC)
• Experience in Telecommunication, Finance, HealthCare and Network applications testing.
• Experience with testing on UNIX, Linux and Windows environments.
• Proficient in analyzing Business Requirements, System Requirements, Functional Requirement Specification (FRS), Design Documents, Use Case Specifications and Requirements Traceability Matrix (RTM).
• Experienced in preparing and executing Test Plans, Test Cases, Test Reports and Documentation for Manual and Automation testing
• Professional expertise in working on Agile, Waterfall and Scrum Methodologies.
• Involved in Manual Testing And Tracking Defect Using Quality Center.
• Hands - on experience in web services testing using standards like XML, WSDL, SOAPUI
• Hands on experience in Automation testing using QTP, Selenium IDE.
• Created test Script for automated testing using QTP.
• Experienced in configuration management using Team Foundation Server (TFS), SharePoint and VSS
• Experience in Debugging QTP Script
• Good working experience using Quality Center, Jira, Bugzilla bug tracking tools.
• Expertise in extensive Web Services Testing using soapUI Pro
• Involved in Writing, Updating and maintaining the Test documents for various stages of Testing for reference and auditing purpose.
• Experience in all Level of Testing Such As Positive Testing, Negative Testing, Integration Testing, Functional Testing, Regression Testing, System Testing, User Acceptance Testing (UAT), and Black Box Testing.
• Experience in writing VB Script test automation.
• Strong Knowledge in Object Oriented Programming.
• Experience in creating test automation framework.
• Hands-on experience in Black box Testing, White box testing, User acceptance testing, Functional, Integration, GUI, System, Usability, Regression testing.
• Experience using different Frameworks like Hybrid, Keyword and Data Driven frame works in QTP, and extensively worked on Scripting using Shared Object repository and Descriptive Programming.
• Experience in backend testing using SQL Server 2008,Oracle, MS Access.
• Proficiency in Structured Query Language (SQL), Joins, PL/SQL stored procedures & Triggers.
• Experience in Problem Solving and Bug Tracking Report using bug Tracking Tool.
• Excellent organization, Analytical, and problem solving Skills, Ability to quickly learn New Technology.
• Good knowledge in C, C++, HTML and Java scripting languages.
• Good communication and written skills.
• Ability to work independently or as part of a team.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro 11.0,HP Load Runner9.5,SOAP UI 4.0

Defect Tracking Tools: Mercury Quality Center 10.0, Bugzilla, Jira.

Microsoft Tools: Microsoft Office Suit (Word, Excel, PowerPoint), TFS, SharePoint, Microsoft Visual Studio 2008

Operating System: Windows 95/98/00/NT/XP, MS-DOS and UNIX (HP-UX, Sun Solaris).

Languages: C, C++, Visual Basic (VB), SQL, HTML, XML, Java Script, VB Script.

Database: Microsoft Access, Oracle 9i, 10g,SQL Server 2008

Browsers: Internet Explorer, Netscape Navigator

PROFESSIONAL EXPERIENCE

Confidential, WI

QA Tester

Responsibilities:

• Analyzed the Business Requirements and Functional Specifications to develop the Test Scenarios
• Prepared the Traceability Matrix, Test Scenarios and Test Cases and involved in the Signoff with Project Lead
• Entered the different Test Cases with design steps and logged the defects in Quality Center
• Working Experience in QNXT as Claim processing application.
• Experience in different modules in QNXT as Claims, Provider, member, Payment Manager.
• Work in Agile Environment with frequently changing requirements and feature sets. Actively participated in scrum meetings.
• Tested Web Services request and response XML using SOAPUI, Updated the end point in WSDL file as needed.
• Validated Web Services XML response with Database and UI.
• Perform Integration Testing, Functional Testing, System Testing.
• Part of Integration Testing team. Converted Test Cases from User Scenarios, Business requirement document.
• Extensive testing experience with Members Enrollment, Member services, Premium billing, Provider management, Claims processing, Provider reimbursement and Claims adjudication.
• Ensure that all the test cases are updated in the SharePoint along with Master test plan.
• Export all the Test Cases from Excel to Quality Center and run manually in Test Lab module in QC
• Conducted functional testing on QNXT Application and verified the data retrieved from the Database.
• Performed Database Validation Testing, create SQL Queries and Joins on SQL Server 2008 Server.
• Attend Daily Status Meeting with Test Lead and other Tester.
• Work with other testers, PMs, and developers
• Once bugs are identified, document the bugs in bug reports that clearly written and so that bugs can be easily reproduced.
• Communicate with clients, contractors & project staff - both in written & orally

Environment: Quality Center, SQL Server, Windows, MS Access, HTML, Java, .net, TFS, SharePoint, MS Office

Confidential, Chicago IL

Responsibilities:

• Analyzed user and business requirements and Prepared Test Plan and Created test cases.
• Created Automation Framework for automation testing
• Created Shared Object Repository for each module and associated it for all the Test script for that module.
• Used Object repository manager to add Object in Shared object repository, merge two shared object repository.
• Used Team Foundation Server (TFS) for version control of Object repository and test script.
• Experience in check in and checkout of Script from TFS. Wrote QTP scripts including checkpoints, dynamic parameterization using Data Tables and database tables, File System Object, Windows Script Host (WSH) and descriptive programming.
• Created reusable actions, functional libraries with parameterized functions, managed shared object repositories
• Created User-Defined Functions using VB Script and added them as Library files to use in all the scripts. Associate functions to the test script
• Parameterized scripts using the Data Table parameters
• Build Quality Center connectivity to QTP.
• Validated QTP Scripts with Standard, Text, Bitmap, Table Checkpoints and Synchronization Points.
• Created Recovery Scenarios for some of the modules.
• Performed regression testing on the application for testing the validity of functionality using QTP.
• Perform Data Integrity test to validate data in Database using Joins and SQL queries

Environment: Quality Center, Windows, MS Access, HTML, Java, .NET, SQL,UNIX

Confidential, Dallas TX

QA Analyst

Responsibilities:

• Analyzed Business Requirement Documents (BRD), Functional Requirement Documents (FRDs)
• Created Test Plan, Test Cases by analyzing Business Requirement Document and Functional Requirement Document.
• Involved in Functional, Non Functional and Regression testing of application.
• Maintained Test completion Report to inform rest of the team members about Defects (Open, Postpone, Close) at Release level.
• Executed SQL statements to ensure the data in the backend on Oracle Database using TOAD
• Conducted walkthrough's and Test design reviews.
• Maintained Test Logs and Test Summary Reports
• Kept track of customer bugs, deciding their priority and then assigned them to different developer
• Use Selenium IDE to create automation script for regression testing
• Effectively used Quality Center for defects logging and made sure those defects are tracked to closure.
• Performed Cross Browser Testing using Netscape Navigator, Mozilla Firefox, and Internet Explorer
• Attend status review meeting, interacted with developers, Architects to resolve the issue.
• Documented test cases corresponding to business rules and other operating conditions.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented test procedures to test changes

Environment: Quality Center, Selinum IDE, Windows, MS Access, HTML, Java, .NET, SQL,UNIX,TOAD

Confidential, Chicago IL

QA Analyst

Responsibilities:

• Identified and documented functional requirement using and mapping them to individual test case requirement in QC
• Converted Test cases From User Scenario/stories
• Prepare Requirement traceability matrix.
• Perform unit testing to test the code coverage.
• The whole application manually tested before going for the automated Testing.
• Used Quality Center for bug tracking and test management.
• Created Automation Script using VB Script.
• Used QTP to create Automation Script for Integration Testing
• Utilizing Dictionary object in QTP, Maintaining Test data in Excel files and importing Excel files from Resources module in Quality center to QTP data table and read the values based on the functional requirement.
• Created/Tracked defects, deciding their priority and then assigned them to the different developers.
• Performed Sanity Testing and Smoke testing before a full-fledged testing for the application
• Involve in Systems and Functional, UAT testing .write test case and test result.
• Participated in UAT and interacted with the users to address their issues.
• Participated in various meetings and addressed Enhancements and Modification Request issues.
• Executed SQL statements to ensure the data in the backend.
• Conducted walkthrough's and Test design reviews.

Environment: Windows XP, Unix, Java, XML, HTML, Oracle, SQL Plus, MS-Office, QC

Confidential

QA Tester

Responsibilities:

• Participated in the system requirements analysis and document inspection.
• Developed and executed test cases based on business requirements.
• Done stress testing and compatibility testing on various builds and detected crashes of the application.
• Extensively used Quality Center for creating tests and logging defects.
• Performed manual testing on different modules of the application.
• Communicate with Developer and the team member during the whole testing process.
• Performed backend testing using SQL queries to retrieve and verify information in the database.

Environment: XML, HTML, SQL, UNIX., Oracle 9i, Quality Center