SUMMARY

• 6+ years of experience in Software Quality Assurance, in testing GUI based client/server applications, Web based applications and claims processing systems
• Strong domain expertise in Healthcare, Insurance, Banking and Web Technology
• Proficiency in executing Test cases, preparation of test data manually and experience in Black Box Testing.
• Experience in writing System Test Plans, Traceability Matrix, Test Scenarios and Test Cases based on business and functional requirements.
• Working experience in Main Frame Operating system
• Efficient in Preparation of Test data for Regression, Functional, Integration testing.
• Extensive experience in running various kinds of tests such as Unit, Integration, System, Regression, User Acceptance Test (UAT), Backend for Web and Client/Server Applications.
• Extensive experience in defect tracking system like Defect Tracking, Defect Reporting.
• Highly proficient in HP Suite (Test Director / Quality Center) across multiple Operating Systems and Technologies.
• Extensive knowledge and exposure to QA testing and process
• Profound Knowledge of SDLC and Software Testing Life Cycle
• Working knowledge of various Software Development Methodologies (Waterfall and scrum)
• Proven ability in acquiring Functional and Business Layer knowledge of the applications domain by attending the Knowledge Transfer Sessions (KT) with the clients / Business Analysts, SMEs and also by referring to project documents and presentations
• Proficient in SQL Server database and Windows operating systems

TECHNICAL SKILLS

Operating Systems: Windows - 9x, Windows NT, 2000, XP

Databases: MS-Access, SQL Server

Web Tools: HTML, DHTML

Others: Microsoft Visio, Microsoft Office 2000, Microsoft Project

Defect Tracking Tools: Test Director, JIRA

Testing Tools: Quality Center, SOAPUI

PROFESSIONAL EXPERIENCE

Confidential, NY

QA Analyst

Responsibilities:

• Involved in Message file upgrade, Message Center and Frequently Asked Questions projects.
• Responsible for designing, developing test plans and executing test scripts.
• Performed validation testing on the application navigation for various scenarios and reported the errors.
• Involve in Test Data Collection
• Fully involved in System Integration and User Acceptance Testing
• Ensured the EOB, EOP reprint generated has original EOB.
• Ensured system changes are tested from system integration perspective.
• Reported defects about any failures in the script with Test Director
• Re tested the defects based on priority. Interact with Developers & Business Analysts.
• Analyzed results of the tests by creating reports in Test Director.
• Worked closely with Technical and business users throughout the product lifecycle
• Participated in weekly defect triage meetings and Quality review meetings
• Worked closely with business users in defining UAT test cases and plans.
• Tracked and maintained Stakeholder requested enhancements and changes using Requirement Traceability Matrix (RTM).

Environment: NASCO, MS-Office Excel, Word, Visio, Access, SQL, Oracle, DB2, Windows XP

Confidential, Franklin, TN

QA Analyst

Responsibilities:

• Developed and executed functional test plans and test cases
• Handled the tasks of providing support in all phases of functional test execution and documentation
• Assigned responsibilities of identifying Defects and monitoring defect tracking systems
• Performed the tasks of supporting senior functional tester in developing formal acceptance functional test procedures to meet customer requirements
• Responsible for entering software defects in the Defect tracking systems
• Reported defects in JIRA
• Assigned the tasks of communicating test results and performed tracking of non-testable software
• Interact with the Technical Leads and Developers, Business Analysts to evolve the functionalities, workflow, and business transactions.
• Wrote parameterize variables for data-driven testing and automation for large numbers of testing permutations.
• Written SQL queries to conduct Database Integrity and Data Validation Testing
• Involved in testing web services using SOAP UI
• Executed Functional and Non - Functional Testing
• Analyzed results of the tests by creating reports in Test Director.
• Back-End Testing, database table manipulations of relational database systems by writing SQL queries manually.
• Active participated in daily/weekly project standup & Meetings to update the QA status, QA Needs and to discuss on project state.
• Excellent participate in production deployments and coordinating with support teams.

Environment: MS Visio, HTML, SOAP UI, Windows

Confidential

QA Analyst

Responsibilities:

• Responsible to perform an analysis of the requirement from the customers to develop the customized client-server software and web-base application for Small & Medium Enterprises.
• Responsible for all functional aspects of the project such as Analysis of user business requirements, creation of a functional gap document and Gap solution document, prepare SRS for the customer.
• Responsible and perform an analysis of the business requirements, System requirements, and Functional requirements for the projects.
• Involved In developing Test Plan, Test Requirements, Test Cases and detailed test cases in Excel Sheet and Jira.
• Performed Functional, System, Integration, Regression and User Acceptance of the Client Server and Web application.
• Involved in writing detailed test cases for the Integration testing for Client Server and Web Application.
• Written the description for the bugs of the application and helped the developers to track the problem and helped to solve it.
• Performed Quality Assurance reviews on Development Life Cycle.
• Participated in for defect reviews with the developers, managers and business people and presented the Defect reports in the defect review Meetings
• Participated In Test planning meetings and submitted Test case Status during the meetings.
• Motivate, supervise and evaluate the performance of the team members.

Environment: Windows, Web based Application, MS- Office, and Manual Testing

Confidential

System Analyst and Testing

Responsibilities:

• Responsible to perform an analysis of the requirement from the customers to develop the customized client-server software and web-base application for Small & Medium Enterprises..
• Responsible for all functional aspects of the project such as Analysis of user business requirements, creation of a functional gap document and Gap solution document, prepare SRS for the customer.
• Develop applications from conception with analyzing & design through implementation including designing screens, reports and programs by Interaction with customers for change/new requirements of the software/application.
• Responsible to develop the test plans, test cases of customized applications and web-base applications developed based on the user requirement, functional specifications for the small and medium size businesses.
• Responsible and actively participated in GUI (Graphic User Interface) testing, Functional testing, System testing, Ad-hoc testing and coordinated during the User Acceptance Testing.
• As part of compatibility testing, executed the workflow manager web application related test cases on different browsers like Internet Explorer, Mozilla Fire Fox and Netscape Navigator and on different Operating Systems.
• Demonstration & briefings of the software / application to the customers.
• Supervise and maintain the technical support of software / applications; analyze the problem, co-ordinate with the developers and resolve it for excellent performance at user end.
• Motivate, supervise and evaluate the performance of the team members.

Environment: Windows, Web based Application, MS- Office and Manual Testing