SUMMARY

• Confidential is a very hard working QA Analyst with 5 years of experience in Quality assurance / Software testing on web based and Client Server applications.
• She is a quick learner and has extensive experience in manual testing and Expertise in using HP Quality center and writing detailed test cases from use case / design specification documents.
• She also has experience in performing black box, Integration and other levels of testing.
• Excellent experience in manual functionality testing and test case writing
• Strong knowledge of Software testing like Functional, Integration, Regression, Performance, Black box etc.
• Worked with Business Analysts and Functional consultants to define Test Scenarios, gathering test data and ensure that test requirements are correct and complete
• Tested various Client/Server (GUI) & Web based database applications.
• Extensive experience in Test Case/Test Scenarios/Test Conditions Creation from Use Case, Test Case Execution, Test Data Preparation, Test Environment Setup, Defect Verification and Management, Verification of requirement specification
• Proficient in using Test Management tool Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Reporting.
• Exposure to analyzing bugs and interacting with development team members in fixing the defects.
• Experienced in verifying and Validating Application Software and Documentation based on project specs
• Experience in and black - box testing with boundary value analysis, equivalence class partitioning for testing fields
• Strong understanding of project life cycle and SDLC methodologies including Waterfall and Agile
• Good Experience in writing simple SQL queries to perform Database testing
• Working with product management team to understand product quality expectations, functional and performance requirements to ensure the quality of the product meets required quality goals
• Ability to learn and adapt to new tools and technologies very quickly
• Excellent communication skills, strong sense of organization and effective time management and the ability to work in a team as well as independently

TECHNICAL SKILLS

Test tools: Quality Center 9.5 and 10.0

Desktop tools: MS word, Excel

Operating Systems: Windows NT/95/98, Windows 2000, XP

Databases: Oracle 8i/9i, MS-SQL Server 7.0/2000, MS Access 2000

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Documented System and Functional Test Cases for the FraudLink Deposit System, as part of the Legacy Integration Fraud Implementation Plan
• Familiar with the different deposit items and process in terms of Fraud Prevention and Compliance sense, from deposit to Fraud Analysis
• Involved in developing and executing manual test cases using Business requirement documents of various modules of the application.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Updated the scripts and test cases according to updated requirements and simultaneously updated Requirement Traceability Matrix.
• Reviewed and suggested Test Plan Drafts changes, created test cases, organized test cases into test sets and reporting in Quality center.
• Indirectly interacted with Business Units, which manages the Interface, Process, Deposit Items in regards to PEP+ System
• Exposure to the architecture, which includes PEP+ which processes Paperless and Paperless Item Deposits.
• Paper Items include Checks/Slips from branch, over the counter, ATM, Lockbox, etc. Examples of Paperless Items are ACH (Automated Clearing House), Direct Deposit, Wire Transfers, etc.
• Familiar with Paper Deposits Items in regards to the process in which different types of Items pre-post, post and then get analyzed deposits for fraudulent activity in particular applications
• Good understanding of Paperless Deposits Items, including ACH and ATM Items concerning the process in which different types of Items pre-post, post and then get analyzed deposits for fraudulent activity (in particular applications)
• Managed Bug Life Cycle. After finding Bug reported bugs to the developers made sure that I retested them after they were fixed and then closed it.
• Defects were tracked, reviewed, analyzed and compared using Quality Center and reported progress on all test cases for project on a timely manner for the project management teams.
• Executed Test cases to verify actual against expected results.
• Involved in Ad hoc system testing, GUI and Functional testing, Regression testing, and User Acceptance Testing.

Confidential, Hartford, CT

Test Analyst

Responsibilities:

• Performed Test validations for HIPPA EDI 837, 835, 834 and 820 file format and 270/271 transactions for OBAMA Care products
• Performed functional, regression, smoke testing
• Performed manual testing including functional, system testing in all different Internet browsers (IE6/7, FireFox2/3, and Safari)
• Checked the data flow through the front end to backend and used SQL server queries, to extract the data from the database
• Used Quality Center to house all test documentation and report/track all issues and defects.
• Involved in developing Entry & Exit criteria and defined the pass and fail standards.
• Participated in various meetings and discussed Enhancement and Modification Request issues (Change Requests).
• Performed Integration testing, System testing and Regression testing.
• Execution of the test scenarios and scripts and review of product functionality.
• Performed Positive & Negative Testing.
• Provided support for Unit and UAT testing as required for the application or any other assigned application
• Used Quality Center for error reporting and communicating between developers, product support and test team members
• Used Quality Center - enterprise issue management system to track and resolve defects

Confidential, Kansas city, MO

QA Engineer

Responsibilities:

• Involved in performing various kinds of testing like Regression testing, and User Acceptance testing (UAT), Security Testing and Functional Testing for Each Feature in this Tax Module.
• Analyzed web applications, Test cases creation, Defect Tracking Tools and Test summary reports with expected results based on the business functional requirements
• Build and manage the overall test process, according to the Agile Scrum methodology for the Manual Testing
• Used to manipulate SQL queries to verify the data in the database.
• Involved in developing and executing manual test cases using Business requirements of various modules of the application.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Updated the scripts and test cases according to updated requirements and simultaneously updated Requirement Traceability Matrix.
• Reviewed and suggested Test Plan Drafts changes, created test cases, organized test cases into test sets and reporting in Quality center.
• Performed sanity testing on each build, User Interface testing, Integration testing, regression tests and also System testing
• Performed System testing of the application to meet the Business requirement documents for state and Federal Tax lines
• Interacted with Developers and System Analysts to understand severity of the defects and assigned priorities accordingly to perform Integration Testing, Regression Testing, User Acceptance Testing, Functional testing based up on the web application
• Executed Test Cases, Test Scenarios execution in the HP Quality Center
• Managed Bug Tracking Life Cycle using HP Quality Center.
• Involved in User Acceptance Testing with Business Units including Operations and Compliance, in regards to correspondence, forms, feeds and output

Confidential, MA

QA Analyst

Responsibilities:

• Analyzing business requirements and specifications, formulating changes and testing the changes to make sure the application is adhering to business standards
• Prepared different test documents like test scenarios, test cases and test data to verify different functionalities of the application on different Operating systems
• Tested different aspects of the application like Person search, View benefits, different permission levels to be able to view benefits data, web services, back end testing etc.
• Tested the user authentication and other security aspects of the application
• Prepared pre-conditioned data for both negative and positive testing of the application
• Performed Black Box Testing, Regression and Integration Testing
• Data is verified at every stage against the database using SQL queries
• Updated test cases regularly depending on functionality changes
• Executed test cases before and after bug fixes for each build for User acceptance testing
• Involved in execution of test cases and reporting the defects using Quality Center
• Different test reports are created like defects report, Testing Summary report, Build Cycle report etc.
• Interacted with developers, users and various members of my team to discuss and to resolve defects and their priorities

Confidential, Boston, MA

Jr. QA Analyst

Responsibilities:

• Reported daily to a QA lead on tasks and duties, in regards to a work stream called TNT Applications for “Renaming” (renaming of policy documentation, logos, claims and payment details)
• Acquired skill in uploading Requirements (Business and Functional) and Test Cases to HP Quality Center
• Executed System Testing directly (and indirectly) on Financial (Accounting and Treasury), Life Insurance and proprietary/vendor Printing Systems
• Good knowledge of writing Test Cases for a Change Requests, that were related to System Integration Testing
• Participated in recording Agenda and Meeting Minutes for conference calls with the Business and Developers
• Used to manipulate SQL queries to verify the data in the database.
• Involved in developing and executing manual test cases using Business requirements of various modules of the application.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Updated the scripts and test cases according to updated requirements and simultaneously updated Requirement Traceability Matrix.
• Reviewed and created test cases, organized test cases into test sets and reporting in Quality center.
• Performed sanity testing on each build, User Interface testing, Integration testing, regression tests and also System testing
• Experienced in writing Test Summary Reports, for program management, to do risk assessment of data

Confidential

Senior Accountant / Quality Analyst

Responsibilities:

• Monitor and provide direction to a full-time Accounting Assistant who is responsible for Accounts Payable and Accounts Receivable
• Support the Assistant Controller by providing a lead position to the Accounting Assistant and by performing multiple projects
• Involved in analyzing System Requirements and developing test cases for Functional and Regression testing
• Developed Test Requirements, and generated Test Cases based on requirement
• Executed test cases using manual methods
• During System Testing Life Cycle, performed different types of testing, such as Integration, Functionality, End to End Regression and GUI Testing
• Was responsible for Smoke testing every new build and system enhancement
• Worked with development team to ensure that the testing issues are resolved
• Monitor accounts receivable by reviewing customer standings on a weekly basis, communicating with the customers and the sales team regarding past due accounts and payment discrepancies
• Monitor accounts payable by providing direction to Accounting Assistants with procedural processes, problematic and unusual situations and system issues
• Perform customer tooling and fixed assets reconciliation
• Assist with period close procedures and responsibilities
• Perform accounts payable and accounts receivable and bank reconciliations
• Reconcile work papers to general ledger
• Gather the necessary documents to prepare journal entries including payroll, account reclassifications, prepaid
• Review expenses posted to the general ledger for accuracy
• Analyze period end reports and financial statements
• Create depreciation calculation multiple times throughout the year

Confidential

Banking Assistant, Loan Department

Responsibilities:

• Applies accepted procedures to the preparation and maintenance of financial and business transaction data, and prepares reports to ensure accurate accounting records.
• Understood Loan Procedures, approval Criteria.
• Performs complex clerical and entry-level accounting activities

Confidential

Account Assistant

Responsibilities:

• Reconciled inter-company accounts with each site on a monthly basis
• Prepared and maintained supporting schedules for journal entries back-up, investments, marketable securities, long-term debt and interest calculations
• Extensive work with the Treasury System including integrating all bank transactions into the General Ledger and improving the system by solving certain unusual transactions as they arose
• Reviewed General Ledgers at month-end for accuracy and reasonableness
• Prepared tax installment payments
• Reconciled major bank accounts and Balance Sheet accounts on a monthly basis
• Answered queries from within the accounting group and the tax department about General Ledger transactions and balances
• Prepared and locate information for tax audits as required by the Tax Department
• Prepared General Ledger summary information on an ad-hoc basis and involved in special projects when required

Confidential

Internship

Responsibilities:

• Managed accounts payable, accounts receivable, and payroll accounts
• Prepared annual company accounts and reports
• Monitored and recorded company expenses
• Performed accounts payable functions for construction expenses
• Managed vendor accounts, generating weekly on demand checks
• Ensured compliance with accounting deadlines
• Prepared company accounts and tax returns for audit
• Coordinated monthly payroll functions for 200+ employees
• Handled work related to monthly billing and sales reports
• Compiles and reviews source documents, such as vouchers, invoices, purchase orders, and cash receipts, for completeness and accuracy, and prepares reports
• Verifies and posts details of business transactions to appropriate ledgers and journals, and totals accounts
• Receives and counts cash; maintains cash book or other control records. Prepares computer input forms for processing of transaction data
• Compares print-outs against source documents and journal entries to verify accuracy, and prepares input forms to reconcile errors
• Periodically reviews records and subsequent computer printouts to balance accounts and to identify suspense items or delinquent accounts requiring further action