SUMMARY

• Over 7 years of progressive experience in Information Systems Testing and Validation processes.
• Experience includes Testing methodology, strategies and tools. Expertise includes expediting Regression testing and Functional Testing
• Experienced leading QA team in diversified platforms which includes the responsibilities like acquiring projects/tasks, providing estimates, creating Test plan and time lines, scheduling the tasks, assisting the team in creating the test scripts and test data, performing testing, Configuration and Defects management, creating metrics and status reports to communicate project status, outages and project impacts
• Well - versed with all stages of Software Development Life Cycle (SDLC) and strong working knowledge of Software testing and Software Testing Life Cycle (STLC).
• Expert in Software Testing and Documentation, Analysis of the Business Requirements and the Software Requirements Specifications.
• Extensive experience in ERP Testing
• Comprehensive knowledge of Siebel CRM, Siebel UCM, Siebel BIP,OBIEE and Oracle HRMS
• Domain Knowledge in Small Business Banking
• Expertise in using testing tools such as Quality center / Test Director, TFS and Load Runner
• Hands on Experience of Web Applications
• Experience in testing Siebel CRM, UCM/ MDM Implementation integrated with legacy systems
• Experience in testing Oracle HRMS Payroll systems and iRecruitment process
• Complete understanding of Testing Methodology, Strategy and Testing Process
• Extensive experience working in Agile Methodology
• Expertise in Integration testing, Performance testing, Regression testing, System testing, User Acceptance testing
• Experience working in UAT Support, Go-Live Support & End User Training
• Experience in working for RFPs
• Test plan preparation, Test Strategy preparation, Test cases review & execution
• Expertise in Bug Tracking and Reporting using Quality Center
• Good experience in the Onsite/Offshore working model
• Involved in review meetings with Project Managers, Developers and Business Associates during Project
• Planning, Coordination and implementing various QA methodologies.
• Excellent team player with good logical reasoning ability, coordination and interpersonal skills.
• Quick Learner with the ability to rapidly achieve organizational integration, assimilate job requirements and employ new methodologies. Energetic and self motivated team player/builder

TECHNICAL SKILLS

Operating Systems: Win95, 98, 2000/XP/2003 Server, DOS and UNIX

Languages: C, C++, PERL, Java, SQL, PL/SQL,.Net

Database: Oracle 9i, SQL Server,MS Access

ERP: Siebel 7.7 and later, Oracle 11i/R12

Testing Tools: Load Runner

Test Management Tools: Test Director/Quality Center, TFS

Siebel Horizontals: Siebel Sales, Siebel UCM, Siebel Finance, Siebel eService, Siebel Call center, Siebel Marketing

Reporting Tool: OBIEE/BI

Technical Support Tools: BMC Remedy

FTP/SFTP Client: WinSCP

Telnet Client: Putty

PROFESSIONAL EXPERIENCE

Confidential, NYC

QA Lead

Responsibilities:

• Reviewed Business requirements, IT Design documents and preparedTest Plans
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Involved in Year-end patch testing
• Ensure that all the testcases are updated in the Quality Center along with Mastertest plan.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Involved in Release support - Release to QA, involved in environment setup, testing the release process.
• Involved in Performance testing
• Involved in Backend Database testing in Oracle using SQL.
• Defects were tracked,reviewed, analyzed and compared using Quality Center

Environment: Oracle HRMS 11i & R12, Windows XP, Quality Center 11.0, SQL Developer

Confidential, Richmond, VA

Module Lead- Siebel Testing

Responsibilities:

• Reviewed Business requirements and prepared Test Strategy, Test Plan
• Preparation of Test Methodology, Assessment of Functional and Business Requirements
• Preparation of System Integration Testing Strategy
• Tested key functionalities of Siebel UCM including - Oracle Data Quality, Address Doctor
• Attend Sprint Planning (PPP) meeting to provide estimations hours for testing effort
• Creation of Test Scenarios, Test Cases, Reporting and Defect management
• To get Sign off from business on System testing & Integration Testing
• Analyzing Impact of Change request along with the business
• Responded to RFPs
• Involved in IE 8 Upgrade Testing
• Involved in OBIEE/BIP Report Testing
• Provided estimates for the testing effort for application changes and change controls and coordinated the testing activities
• Involved in Triage Meetings for Production bugs with the support, development team and the business
• Trained and coordinated with offshore team
• Involved in Siebel Upgrade Testing from Siebel 8.1.1.4 to Siebel 8.1.1.6
• Responsible for creating Signoff reports after every testing cycle

Environment: Siebel 8.1, Siebel UCM 8.1, Siebel BIP 10g, OBIEE 10g Windows XP and 7, QC 10.0, SQL developer and Informatica 10

Confidential

Testing COE Lead

Responsibilities:

• Validation of Vacancy creation, Offer creation and Employment creation
• Responsible for performing Regression testing and Functional Testing
• Responsible for Test efforts and creating Test plan
• Responsible for code release in both SIT and UAT environment
• Involved in User training on application
• Provided S3 level support during UAT phase.
• Provided support during code release in production environment and involved in production testing along with end users
• Used TFS as test management tool to manage test cases and requirements

Environment: Oracle HRMS R12, Windows 7, SQL developer

Confidential

Testing COE Lead

Responsibilities:

• Validation of Currency transfer, Exchange amount and Fraudulence alert
• Validation on Tablets, Smart phones and ATMs
• Validation on Debit and Credit details of sender and receiver
• Validation on links and buttons.
• Responsible for Test efforts and creating Test plan
• Responsible for code release in both SIT and UAT environment
• Involved in analysis of CRs
• Performed Production testing along with end users
• Used TFS as test management tool to manage test cases and requirements

Environment: .Net, Mainframe, TFS 2005, Windows 7, SQL Developer

Confidential

Testing COE Lead

Responsibilities:

• Handled parallel validation of Siebel CRM in both ENBD and EIB.
• Validation of 360 degree view which has Debit and Credit card details, Loan and account details from various legacy systems
• Validation on Campaign Management which had Email, Mobile, ATM and Website campaigns
• Validation on Loan process in FinnOne system
• Validation on customer account details and transactions in Finacle systems
• Involved in OBIEE Testing
• Scheduling batch jobs for historic and incremental load in test environments
• Validation of EIM batch load and data remediation from external systems
• Responsible for code release in both SIT and UAT environment
• Involved in analysis of CRs and Minor enhancements
• Performed Production testing along with end users
• Provided estimates for the testing effort for application changes and change controls and coordinated the testing activities
• Responsible to provide Sign off on test environments.
• Used TFS as test management tool to manage test cases and requirements

Environment: Siebel 8.1.1.7, OBIEE 11g, Informatica 9, Windows XP, TFS 2005, SQL developer

Confidential

Siebel Functional Consultant/QA

Responsibilities:

• Involved in Impact Analysis of CRs and Enhancements
• Preparation of Test strategy and Test Plan
• Reviewing the test cases, test results
• Classifying the defects and preparing defect status report, bug summary report
• Involved in System integration Testing
• Involved in performance testing
• Involved in support and handled all high priority SRs
• Created Release notes and involved in Production Testing
• Validation on Batch load data
• Involved in Load teting usingLload runner

Environment: Siebel 8.1.1, Windows XP, QC 9.0, Load Runner

Confidential

Siebel Functional Consultant/QA

Responsibilities:

• Preparation of Test Strategy, Test Plan
• Preparation of System Integration Testing Strategy
• Preparation of Test Cases based on the Business Requirements
• Analysis of Change Requests and minor enhancements
• Tested key integration points between Siebel Call Center and legacy systems
• Comparison of Views, Screens & applets between 7.0.4 and 8.1.1 after upgrade
• Creation of Test Scenarios, Test Scripts, Reporting and Defect management
• Involved in User acceptance testing and Production Testing
• Classifying the defects and preparing defect status report, bug summary report

Environment: Siebel 8.1.1, Quality Center 9.0, Toad, Windows XP

Confidential

Siebel Tester/QA

Responsibilities:

• Based on Business and System Requirements, Created Test Scenarios
• Implemented Business Components Approach using HP Quality Center for creating test cases
• Involved in System Testing & System Integration Testing
• Identified Regression suite and updated the test cases after every release
• Involved in the Integration Testing, System Testing, UAT Testing, Regression Testing
• Responsible for identifying test data for each phase of testing
• Performed Smoke Test and Sanity Test
• Responsible for Tracking Defects in Quality Center
• Worked in Golden West and AG Edwards merger projects

Environment: Siebel 7.0.4, Quality Center 9.0, Windows XP

Confidential

Siebel Tester/QA

Responsibilities:

• Responsible for Creating Test Scenarios & Test Cases
• Functional Validation of Siebel Call Center Application
• Provided Effort Estimates for Testing
• Defect management Anchor to ensure that the defects are tested and closed appropriately
• Knowledge Management Anchor to ensure proper transition is given to all team members
• Tested application in different languages
• Trained the users on Siebel application

Environment: Siebel 7.7, Test director 8.0, Windows XP