SUMMARY

• 8+ Years of sound IT experience in Manual software Testing Quality Assurance Testing of web - based applications, Mainframe, ETL, IVR, Mobile and Backend testing
• Extensive experience in Black Box Testing, Smoke Testing, Functional Testing, System Integration Testing, Regression Testing, End to End Testing, User Acceptance Testing, Mainframe, ETL, IVR & Mobile web testing
• Strong knowledge of Software Development Life Cycle (SDLC) and STLC (Software Testing Life Cycle) models like Waterfall model, V-model and QA Methodologies like Agile
• Specialized in user requirement analysis, Requirement traceability matrix, documenting test plans, execution of test cases to verify application functionality against business requirements.
• Strong Experience in creating Test estimations, Test strategies and Test Plans, writing and executing Test Cases, Test scripts, Manual Testing, Defect Triaging, Defect Summary Reports, Test Execution Metrics, Test Results and Test Summary Reports
• Strong experience of conducting test review meetings, defect triage meetings, walkthrough meetings to discuss requirements, test status, issues and open defects with all stakeholders
• Responsible for communicating and helping in resolving major issues with the Test Managers, Project Managers, Business Analysts and Project Stake Holders
• Responsible for conducting and organizing reviews with the Test Managers, Project Managers, Business Analysts, Product Owners, DAM and Project Stake Holders
• Responsible for reviewing the Test Cases, Defect Reports, Test Evidence Reports and Test Summary Reports throughout the Testing Lifecycle
• Worked directly with Business Analysts to gather and understand the requirements.
• Involved in testing of Oracle Applications, Informatica, Java, VB, IVR and Mainframes applications.
• 5+ years of hands on experience on ZOS/Mainframe Batch Jobs and Online CICS screens testing
• Comfortable working with MVS/ZOS Mainframe Platform, COBOL, JCL, SQL
• Good knowledge about handling Sharepoint, creating, modifying, uploading, checkin/out of various documents
• An excellent communicator with honed customer relational Skills, proven communication, presentation Skills and Leadership Qualities
• Possesses excellent analytical, problem solving and learning skills as well as a keen interest in the emerging technologies Developed strong Communication and interpersonal skills while working in diverse team environments
• Experience in testing Web Services through XML
• An out-of-the-box thinker with a consistent track record of increasing efficiency in testing, and creating a team environment to enhance productivity
• Good in handling offshore-onshore (Global Delivery Model) projects.
• Ability to handle multiple tasks and work independently as well as in a team with minimal supervision
• Project management experience including effort estimation, risk management and Resource planning
• Have exceptional work ethics and time management skills
• Extensively interacted with Developers to analyze and resolve the issues that were encountered while testing the applications
• Experienced in mobile application testing in both iOS and Android platforms

TECHNICAL SKILLS:

Testing Skills: Web & Mobile, Manual Testing, Mainframe, ETL, IVR

Mainframe Skills: JCL, Cobol, VSAM, CICS, Batch Jobs, DB2

Defect Tracking Tools: Merant Tracker, SQUIDS, Quality Center

Mainframe Tools: QMF, SPUFI, File-Aid & XPeditor

Project Methodologies: Waterfall and Agile-Scrum

Languages: JCL, COBOL, SQL

Data Base: DB2, MS SQL Server, TOAD

Technology: IBM ZOS

Concepts: SDLC, Defect life cycle, System Testing, UAT, Mobile, IVR, Integration and Regression Testing.

Software: MS Office (Word, Excel, Power point presentation), Device Anywhere

Systems: Windows (95, 98, 2000, NT, XP), Windows 7 & 8

Browsers: Mozilla Firefox, Internet Explorer, Safari, Google Chrome

Domains: Healthcare, Banking and Financial Services, e-commerce

PROFESSIONAL EXPERIENCE:

Confidential - Louisville, KY

UAT Test Lead

Responsibilities:

• Involved in complete Software Testing Life Cycle from analyzing requirements, test planning, developing test cases, test execution, defect reporting and test closure
• Analyzed the business requirements, functional specifications and user stories and develop test plan
• Performed Functionality testing, Acceptance testing, Mobile and interface testing
• Performed Manual tests to make sure the product met the stated requirements
• Performed manual testing for checking functionality, security, and regression during various phases of the development of the application
• Prepare Risk based testing and identify business critical and high stories for testing
• QA Lead for the members at offshores & onsite, Review their deliverables before sharing the results with the client
• Communicate plans, status, issues, and concerns through the appropriate management channel
• Request Test Data (if needed) for new functionalities in all releases
• Track environment issues and escalate when necessary
• Conduct Triage calls with Program Manager, Project Manager, Product Owner, BA, Scrum master & System tester and follow Defect management approach
• Creating and publishing the daily, weekly and Monthly project and defect reports to higher management
• Train UAT testers on new functionalities, Testing standards and guidelines
• Creating Test estimations, Test strategies and Test Plans, writing and executing Test Cases
• Help Usability Team to understand the application
• Post implementation validation in production
• Experience in testing Web Services through XML
• Act as subject matter expert for multiple projects
• Involved in lesson learnt, Retro and mitigation plan meetings
• Involved in late slotted items meetings with management and plan to deliver items within project timelines
• Involved in testing the application utilizing the Agile methodology
• Participated in Daily Stand-up Meetings and provided status on work progress
• Collaborate with business analysts to clarify application requirements
• Customizing JCL mainframe jobs and execute against the COBOL source code for Test environment
• Running mainframe JCL batch jobs by pointing to COBOL source code for fetching the vendor details like social security, member Personal information, coverage and claim details for subscriber and dependents
• Creating the SQL queries and fetch the data from the DB2 using QMF or SPUFI mainframe tools

Environment: .Net, site core Tools: Squids 2.0, Version One, DB2 Command Editor, Soap UI, QMF, SPUFI, MS Word, MS Excel, Sharepoint, Device Anywhere

Confidential - Shoreview, MN

QA Analyst & Test Lead

Responsibilities:

• Analyze the use case and requirements documentation, solutions designs, business processes, customer journey and other resource material to define and document test scope
• Responsible for the creation of the Test Plan, Requirement Traceability Matrix and preparing test cases
• Gathering Test Data as per the requirements for test environment
• Ensure all test cases are appropriately written meeting agreed standard format and content
• Perform problem analysis on issues and raise Defect records for identified problems
• Provide status reports, issue/risk identification and test management
• Identify and develop Regression test cases leveraging off base test bed
• Thoroughly review and validate/verify test case results and document them
• Fully document defects found, ensure defects are retested and confirmed as a defect prior to sending to Problem Manager
• Monitor defects to resolution as assigned by the Team Lead or Test Manager
• Responsible for conducting and organizing reviews with the Test Managers, Project Managers, Business Analysts and Project Stake Holders
• Responsible for reviewing the Test Cases, Defect Reports, Test Evidence Reports and Test Summary Reports throughout the Testing Lifecycle
• Provided Production Support for the end users after the software was deployed in the Production Environment
• Extensively worked on XML for data transformation of data from flat files to the database
• Customizing JCL mainframe jobs to point to test environment and create test datasets
• Running mainframe JCL batch jobs to validate DBS Customer and Order Data from COMET(Oracle) to BSINET(Mainframe)
• Worked as a part of the team, which was responsible for designing the User DocumentationReport on the Lessons Learned and Recommendations etc
• Verifying the Session properties, Execution and monitoring the scheduled ETL mappings
• Logging Defects in Merant Tracker and Tracking it till Closure
• Preparing the Test Execution Metrics and Defect list
• Reporting daily Status to all project stakeholders

Environment: Windows XP, Oracle 9i, MainframeTools: Used: Gemini-Defect Tracker, Merant Tracker, Informatica 8.1.1, Oracle, TOAD, Oracle Developer, SQL Developer, Share Point Portal.

Confidential - Shoreview, MN

QA Analyst & Test Lead

Responsibilities:

• Creating Requirement Traceability Metrics from the design document
• Creating Test cases from the requirements
• Test Data Preparation as per the requirements
• Verifying the Session properties, Executing ETL and monitoring the scheduled mappings
• Logging Defects in Merant Tracker and Tracking it till Closure
• Co-Ordination of Activities and interacting with the Clients regarding the issues
• Preparing the Test Execution Metrics and Defect list
• Reporting daily Status to Onsite

Environment: Windows XP, Oracle, SQL ServerTools: Used: TOAD, Oracle Developer, Informatica 7.1