SUMMARY

• Extensive experience in Black Box Testing, Smoke Testing, Functional Testing, System Integration Testing, Regression Testing, End to End(E2E) Testing, User Acceptance Testing, Mainframe, ETL, IVR & Mobile web testing
• Strong knowledge of Defect Management Life Cycle, Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC ), Models like Waterfall model, V - model and QA Methodologies like Agile
• Specialized in user requirement analysis, Requirement traceability matrix, documenting test plans, execution of test cases to verify application functionality against business requirements
• Strong Experience in creating Test estimations, Test strategies, Test Plans, writing and executing Test Cases, Test scripts, Manual Testing, Defect Triaging, Defect Summary Reports, Test Execution Metrics, Test Results and Test Summary Reports
• Strong experience of conducting test review meetings, defect triage meetings, walkthrough meetings to discuss requirements, test status, issues and open defects with all stakeholders
• Responsible for communicating and helping in resolving major issues with Test Managers, Project Managers, Business Analysts and Project Stake Holders
• Responsible for conducting and organizing reviews with Test Managers, Project Managers, Business Analysts, Product Owners, DAM and Project Stake Holders
• Responsible for reviewing Test Cases, Defect Reports, Test Evidence Reports and Test Summary Reports throughout Testing Lifecycle experience of developing test plans and strategies of testing web applications and e-commerce solutions
• Worked directly with Business Analysts to gather and understand requirements
• Involved in testing of Oracle Applications, Informatica, Java, VB .net, IVR and Mainframes applications
• Good knowledge about handling Sharepoint, creating, modifying, uploading, check-in/out of various documents
• An excellent communicator with honed customer relational Skills, proven communication, presentation Skills and Leadership Qualities
• Experience working on e commerce and e business websites.
• Possesses excellent analytical, problem solving and learning skills as well as keen interest in emerging technologies Developed strong Communication and interpersonal skills while working in diverse team environments
• Experience in testing Web Services through XML
• An out-of-box thinker with a consistent track record of increasing efficiency in testing and creating a team environment to enhance productivity
• Good in handling offshore-onshore (Global Delivery Model) projects
• Ability to handle multiple tasks and work independently as well as in a team with minimal supervision
• Project management experience including Effort estimation, Risk management and Resource planning
• Have exceptional work ethics and time management skills
• Proven experience using test management and defect tracking systems such as HP Quality Center, JIRA, SQUIDS 2.0
• Experienced in mobile application testing using Device Anywhere for iOS and Android platforms

TECHNICAL SKILLS

Testing Skills: Web, Client-Server & Mobile, Mainframe, ETL, IVR, Selenium IDE

Mainframe Skills: JCL, Cobol, VSAM, CICS, Batch Jobs, DB2

Defect Tracking Tools: Merant Tracker, SQUIDS, Quality Center, JIRA, Quality Center

Mainframe Tools: QMF, SPUFI, File-Aid & XPeditor

Project Methodologies: Waterfall and Agile-Scrum

Languages: JCL, COBOL, SQL

Data Base: DB2, MS SQL Server, TOAD

Technology: IBM ZOS

Concepts: SDLC, Defect life cycle, System Testing, UAT, Mobile, IVR, Integration and Regression Testing

Software: MS Office (Word, Excel, Power point presentation), Device Anywhere

Systems: Windows (95, 98, 2000, NT, XP), Windows 7, 8 & 10

Browsers: Mozilla Firefox, Internet Explorer, Safari, Google Chrome

Domains: Healthcare, Banking and Financial Services, e-commerce

PROFESSIONAL EXPERIENCE:

Confidential, LA

QA Analyst & Test Lead

Responsibilities:

• Managed complete Medical Interactive application by working with leadership, PM, Leads and Analysts on a daily basis. Setup test process, test standardization and testing frameworks at team level
• Designed and Developed test strategy which was approved by leadership team, key stakeholders, PM and Managed Test Strategy
• Developed and Designed complete Test Plan and was Approved by PM and Team leads
• Managed entire test planning efforts from scratch
• Managed test timelines, test kick-off (script development and test execution)
• Developed test communication strategy and presented to group
• Highly proficient in test management, test planning, test estimation, test documentation and defect management
• Developed Defect Tracker in SharePoint from scratch which is utilized by all teams for defect tracking and made process much simpler than before
• Recorded and plays back test in Fire fox using Selenium IDE.
• Developed and built reusable testing Templates for organization
• Managed daily defect tracking calls to make sure all defects are resolved for each testing phase. All defects are entered in SharePoint Defect tracker as well
• Used Firebug Tool to identify the Object’s id, Name, XPath, link in the application.
• Escalated Defects while studying Project Requirements and writing Test Cases by using HP Quality Center (QC) and followed logged defects throughout its lifecycle in JIRA
• Used HP Quality Center (QC) and JIRA for reserving, executing test cases, defect tracking & complete test management
• Involved in testing application utilizing Agile methodology
• Preparation and Execution of Test scenario & Test Cases, maintained artifacts in Sharepoint
• Installed application using different Large, Small Glass devices & VDI

Environment: .Net

Confidential - Louisville, KY

UAT Test Lead/Team Management

Responsibilities:

• Involved in complete Software Testing Life Cycle from analyzing requirements, test planning, developing test cases, test execution, defect reporting and test closure
• Creating Test estimations, Test strategies and Test Plans, Review and execute Test Cases
• Analyzed business requirements, functional specifications and user stories and developed test plan
• Performed Functionality, End to End (E2E), Regression, Acceptance, Mobile and Interface testing
• Prepare Risk based testing and identify business critical and high stories for testing
• QA Lead for members at offshores & onsite, Review deliverables before sharing results with client
• Communicate plans, status, issues, and concerns through appropriate management channel
• Request Test Data (if needed) for new functionalities in all releases
• Track environment issues and escalate when necessary
• Conduct Triage calls with Program Manager, Project Manager, Product Owner, BA, Scrum master & System tester and follow Defect management approach
• Creating and publishing daily, weekly and Monthly project and defect reports to higher management
• Train UAT testers on new functionalities, Testing standards and guidelines
• Performed System, Functional, Regression, Integration, end-end, Positive, Negative, and UAT.
• Help Usability Team to understand application
• Post implementation validation in production
• Experience in testing Web Services through XML
• Act as subject matter expert for multiple projects
• Involved in lesson learnt, Retro and mitigation plan meetings
• Involved in late slotted items meetings with management and plan to deliver items within project timelines
• Involved in testing application utilizing Agile methodology
• Answered and troubleshoot customer and UAT issues, questions, and problems
• Participated in Daily Stand-up Meetings and provided status on work progress
• Collaborate with business analysts to clarify application requirements

Environment: .Net, site core Squids 2.0, Version One, DB2 Command Editor, Soap UI, QMF, SPUFI, MS Word, MS Excel, Sharepoint, Device Anywhere

Confidential - Shoreview, MN

QA Analyst & Test Lead

Responsibilities:

• Responsible for leading overall System Testing approach for designated projects utilizing use cases and business requirements
• Analyze use case and requirements documentation, solutions designs, business processes, customer journey and other resource material to define and document test scope
• Responsible for creation of Test Plan, Requirement Traceability Matrix and preparing test cases
• Gathering Test Data as per requirements for test environment
• Ensure all test cases are appropriately written meeting agreed standard format and content
• Perform problem analysis on issues and raise Defect records for identified problems
• Provide status reports, issue/risk identification and test management
• Identify and develop Regression test cases leveraging off base test bed
• Thoroughly review and validate/verify test case results and document them
• Fully document defects found, ensure defects are retested and confirmed as a defect prior to sending to Problem Manager
• Extensively used Quality Center for managing requirements and Test cases
• Involved in Manual testing using Quality Center to develop test cases, test scripts, executing scripts and logging defects
• Monitor defects to resolution as assigned by Team Lead or Test Manager
• Responsible for conducting and organizing reviews with Test Managers, Project Managers, Business Analysts and Project Stake Holders
• Responsible for reviewing Test Cases, Defect Reports, Test Evidence Reports and Test Summary Reports throughout Testing Lifecycle
• Provided Production Support for end users after software is deployed in Production Environment
• Extensively worked on XML for transformation of data from flat files to database
• Responsible for testing the e-commerce solution of shopping cart software at front end
• Customizing JCL mainframe jobs to point to test environment and create test datasets
• Running mainframe JCL batch jobs to validate DBS Customer and Order Data from COMET(Oracle) to BSINET(Mainframe)
• Performed IVR Interactive Voice Response testing of application
• Worked as a part of team, which was responsible for designing User Documentation Report on Lessons Learned and Recommendations etc..
• Verifying Session properties, Execution and monitoring scheduled ETL mapping
• Preparing Test Execution Metrics and Defect list
• Conducted IVR testing and verified message and content
• Reporting daily Status to all project stakeholders

Environment: Windows XP, Oracle 9i, Mainframe Quality Center, Informatica 8.1.1, Oracle, TOAD, Oracle Developer, SQL Developer, Share Point Portal

Confidential - Shoreview, MN

QA Tester

Responsibilities:

• Creating Requirement Traceability Metrics from design document
• Creating Test cases from requirements
• Ensure all test cases are appropriately written meeting agreed standard format and content
• Performed manual testing for checking functionality, End to End (E2E) and regression during various phases
• Test Data Preparation as per requirements
• Perform problem analysis on issues and raise Defect records for identified problems
• Provide status reports, issue/risk identification and test management
• Verifying Session properties, Executing ETL and monitoring scheduled mappings
• Logging Defects in Merant Tracker and Tracking it till Closure
• Co-Ordination of Activities and interacting with Clients regarding issues
• Preparing Test Execution Metrics and Defect list
• Reporting daily Status to Onsite

Environment: Windows XP, Oracle, SQL Server TOAD, Oracle Developer, Informatica 7.1, Merant Tracker