Objective

• Successful Software Test Engineer specializing in Software Quality Assurance including manual, Automated Functional, Regression and Performance Testing, seeking a permanent position with a promising, prestigious organization the value of diverse technical acumen and professional skills.

SUMMARY

• Eight years of experience in Information Technology with focus on Software Quality Assurance by testing Client/Server and Web and Cloud based Applications using manual and automated testing tools.
• Thorough understanding of Software Development Life Cycle and Testing process.
• As a QA Analyst in SuccessFactors - An SAP Company working on Learning Management System (LMS) project. As part of my job, I analyze product requirement specifications and develop Test Plan and Functional, UI, and end-to-end scenario test cases based on the standards followed by the Quality Control team and have single handedly tested the company application (BizX) on the latest Mobile Devices with operating systems like IOS 4, IOS 5.1, Linux and Android 3.2 Honeycomb. This involved configuring the environment, activating the devices, testing the application in various scenarios and different types of networks. Health care industry experience, worked for BCBS DC on ICD 9, ICD 10 and claims adjudication processes.
• Requirements gathering, innovation, problem solving, Test scripts & Test Plan design, automation are core strengths.
• Proficient in applying quality assurance on multi-platform applications including Windows and UNIX operating systems.
• Hands on experience in testing the Software for compatibility acceptance, functional verification, performance, stress, regression etc.
• Experience in reviewing technical documents and making recommendations.
• Prepared and executed applications Test Plan, Test Cases and Test Scripts.
• Good knowledge of Unix Commands.
• Organized, attention to detail, self-motivation, employer dedication and ability to prioritize along critical path, meet projects milestone and deliverable dates.
• Possess excellent interpersonal, written, verbal communication skills and along with the proven ability to work independently or as a member of a team.
• Possess high energy and an enthusiastic attitude, desire for continued learning and a willingness to take on difficult challenges, above all a quick learning ability.
• Ability to contact and use appropriate resources.
• Proven time management skills.
• Have ability to independently identify problems and inconsistencies.
• Ability to determine appropriate action to resolve issues quickly.
• Ability to learn quickly and adapt to peak workloads.

TECHNICAL SKILLS

Software Testing Tools: HP ALM v11, Test Link, HP Quick Test Professional, WinRunner, LoadRunner

Defect Tracking Tools: TestDirector, Quality Center, JIRA

Operating Systems: MS DOS, Windows XP/2000/NT/Millennium/98/95, UNIX

Network: LAN Installation, Work Station

Communications: TCP/IP, IPX/SPX, FTP

Hardware: Servers, PC/Laptop Assembling, System Setup/Installation and Trouble Shooting

Software: MS Office Suites, Macromedia Flash, Adobe Illustrator, PC Anywhere, Norton Utilities, Antivirus Software, Outlook, Lotus Notes

Browser: Microsoft Internet Explorer, Netscape, AOL

Databases: MS Access, Visual FoxPro, Oracle, TOAD, SQL

Languages: C, C++, PL/SQL, Visual Basic, Java

Web: HTML, DHTML, Java Script, IIS

PROFESSIONAL EXPERIENCE

Confidential, Reston, VA

Sr. QA Specialist

Responsibilities:

• Analyzed product requirement specifications and developed Test Plan and Functional, UI, end-to-end scenario test cases based on the standards followed by the Quality Assurance team
• Executed test cases using Quality Center (QC) and TestLink to test the product for major releases and patches and test product for various aspects of Manual testing
• Tested the LMS application using JAWS 508 Compliant and also carried out exploratory testing
• Involved in Defect Management using JIRA defect tracking tools
• Updated daily tasks and responsibilities along with the planned dates in Version One agile software
• Performed Core Regression tasks for all of company’s previous releases using different databases, environments, tenants and browsers development tool
• Responsible to test Analytic Reports which provide users with on-demand information and insight to track and improve their training and performance development processes.
• Single handedly tested the BizX application on the latest Mobile Devices with operating systems like IOS 4, IOS 5.1, Linux and Android 3.2 Honeycomb.
• This involved configuring the environment, installing the application, activating all devices, testing the application in various scenarios and networks
• Conducted meetings with the Automation Teams and assisted them in providing all requirements for automating manual test cases

Environment: Windows, JAVA, Test Link, JIRA, SQL Server, SaaS, HTML.

Confidential, Washington, DC

Sr.QA Engineer

Responsibilities:

• Developed test plan, test cases and scripts, using HP ALM.
• Developed, test Scenarios and prepared test data from business requirement and functional specification.
• Created SRTS for bug reporting formerly known as Team Track.
• Create and modified automated scripts and attached in ALM.
• Retrieve data using Rocket Shuttle with SQL statements.
• Processed claims in FEP Direct and MQ Direct and run them in ALM and resolved different kinds of edits and service benefit plan issues like Dental, PT/ST/OT, Hearing Aids, BAHA, SGD, and Acupuncture.
• Worked for BCBS of DC project for ICD9 to ICD10 conversion based on functional and business requirement.
• Knowledge of HIPAA EDI claims transaction and can create and modify 837 EDI files.
• Validates ICD/CPT coding, ICD9 Diagnosis Codes, ICD9 Procedure Codes & ICD10 Diagnosis Code, ICD10 Procedure Codes and their attributes.
• Using Mainframe FileAid application used to verify test data.
• Retrieve data from PEGA for the related Revenue code, Diagnosis code and Procedure code.
• Worked in FMDR for to test gender relationship table.
• Worked on project for Release 2, 3, 4 on Cardiac Rehab, Dental services and claims adjudication processes.
• Worked on project for BlueDental with DeCare.
• Used Rocket Shuttle for SQL query to retrieve data from database.
• Worked closely with the testing team to maintain the quality work flow and accuracy.
• Attended weekly status meeting with the Team and mentored junior test engineers.

Environment: Windows, Rocket Shuttle server, COBOL, HPALM v11, QTP, Mainframe, FEPDirect, MQDirect, TOAD, FileAid.

Confidential, Washington, DC

Software QA Analyst

Responsibilities:

• Instrumental in Test documentation (Test Plan, Test Cases, Test Data, Test Scripts).
• Analyzed the Business Requirements of the Product/system. Worked with the development team to review project plans, requirements specification, design documents, and computer software.
• Involved in designing the Test Plan, Test Cases and managed them using Quality Center.
• Developed Test Scenarios with Test Data to support Test Objectives.
• Designed Test Cases and Test Scripts for Functional testing and for Automation using Quick Test Pro.
• Responsible for automated testing of Smoke Test and Regression Test using Quick Test Pro.
• Developed test plan, test cases and scripts, using Quality Center.
• Performed Black box testing, Functional testing, Back-end testing, Regression Testing, System Testing, Multi-browser testing, User Acceptance testing.
• Bug reporting, Bug tracking was done using Bug reporting tool Quality Center.
• Developed Test Execution Matrices during the test cycle.
• Generated Test data for various types of testing like valid data and invalid data.
• Performed back-end validations using SQL statements against Oracle Database.
• Worked with Developers, Business and Release managers to discuss ways to fix the defects.
• Defined the performance (load and stress) testing approach. Developed performance requirement templates and established pass/fail criteria.
• Created the performance testing, Quality Center deployment, and QTP implementation schedules using MS Project.
• Performance tested using LoadRunner, created Vuser scripts for Performance, Load and Stress using LoadRunner.
• Set up an automated test environment and deployed the HP LoadRunner performance testing tool.
• Performed business analysis and developed Correlated, Data-driven (parameterized), Web virtual user scripts and LoadRunner Scenarios.
• Executed 1,000 user scalability (capacity) and reliability performance tests. Performed regression performance tests on system upgrades.
• Analyzed test results, determined causes of failures, and wrote detailed and executive summary test reports.
• Presented test results to upper management. Recommended production monitoring techniques.
• Used LoadRunner for Performance, Stress Testing and Endurance Testing.
• Solely responsible for comprehensive Functional Testing of assigned features of the system.
• Responsible for validating the Security privileges in the system.
• Conducted Load and Reliability testing on Website’s workflows to identify and report performance bottlenecks.
• Responsible for executing test procedures and documenting results.
• Instrumental in reporting and tracking defects/bugs using Quality Center.
• Participated in daily status meetings of the team.

Environment: Windows, SQL Server, ASP, HTML, PL/SQL, LoadRunner, Quick Test Pro, Quality Center, VSS, DOORS, TOAD.

Confidential, Jersey City, NJ

Software Test Engineer

Responsibilities:

• Analyzed and reviewed the software requirements, functional specifications and design documents.
• Managed requirements, test cases and test scripts using Quality Center.
• Performed manual tests verified results with expected results for order module.
• Commanded the design and development of a comprehensive Test Strategy, Test Plans, Test Requirements using conventional QA methodology and HP automated testing tools, such as QTP and Quality Center.
• Established production scale base line for selected applications using automated Win Runner procedures for regression testing.
• Built and recorded benchmarks for performance and regression testing.
• Performed Backend Testing by extensively using SQL queries to verify the data.
• Conducted management of Quality Center for manual test scripting, coordinating Load Runner automated tests with virtual users and defect tracking.
• Took measures to enhance long-term script performance by incorporating error-handling functions into automated procedures.
• Took part in a full cycle of System Testing.
• Devised and administered functional and regression tests on the different builds of the application using QTP.
• Analyzed results, reported defects and produced different kinds of reports using Quality Center.
• Conducted Integration/Regression testing for order module and interacted with developers to resolve the technical issues.
• Reported the defects to developers using Quality Center Defect Manager.
• Successfully tested the User Interface, functional and performance of the system.
• Worked in team environment to achieve project quality goals.
• Involved in preparing timely test reports and status update documents.
• Assisted various members of the project team including development, technical and business team.
• Attended design review conference meetings with on-site team.
• Coordinated with beta client team for application configuration issues, defect analysis and timely release of test versions of application.

Environment: Weblogic Application server, Windows, Quality Center, Java, SQL Server, Visual Basic, Visual Safe Source, Quick Test Pro.