SUMMARY

• I have over 10 years of diverse experience in Information Technology with an emphasis on Software Quality Assurance in Mortgage and Banking industries. My ambition is to take up a challenging position in the area of Software Quality Assurance and Testing in a progressive, fast - paced dynamic environment that will allow me to align my skills in the organization in the most efficient manner.
• Over 10 years of diverse experience in Information Technology spanning projects with an emphasis on Software Quality Assurance, performing Manual and Automated Testing of stand alone, client/server and web applications.
• Significant Automation testing knowledge and have hands on experience with Quick Test Professional (QTP).
• Can work successfully with developers, both independently and in a team environment to improve testing methods; also shown promise and operational expertise as an efficient Team Leader.
• Coached junior team members on test Automation activities.
• Expertise in analyzing system and functional specifications used cases, Business Requirements and business rules to prepare Test Plans and design Test Cases.
• Expertise in Automated Testing using WinRunner, Load Runner and Rational Team Test along with the skills in Manual Testing.
• Developed new testing approaches to accommodate tight schedules and resource constraints.
• Investigate complicated performance and stability issues involving a large, sophisticated, and evolving code base; also equipped with ability to perform load and performance testing services.
• Successfully implemented and maintained Salesforce.com solution for Paragon group with very minimum IT resources
• Document procedures and configurations.
• Excellent understanding of Software Development Life Cycle (SDLC) models.
• Good Experience with Waterfall and agile methodologies, team leadership, team management, process improvement, requirements analysis.
• Extensive knowledge of different kinds of testing like Back-End Testing, Positive/Negative Testing, Black box Testing, Configuration Testing, Data Driven Testing, User Acceptance Testing(UAT), Unit Testing, Integration Testing, System Testing and Regression Testing.
• Used Quality Center to plan tests, manage test assets, create and run manual and external scripts to check GUI and functional features of the AUT
• Involved in developing and maintaining Test Matrix and Traceability Matrix, and performing Gap Analysis.
• Expertise in problem solving and bug tracking using Quality Center, Rational Clear Quest, and Test Director.
• Extensive experience in Mainframe and related processes.
• Expertise in Querying and testing using Oracle, TOAD, SQL server and MS Access for Data integrity.
• Proficient in analyzing variety of Cross Results and Merged Graphs to determine system Bottlenecks and other problems.
• Experienced in analyzing and developing business requirement documents, system architecture, database and technical design. Possess excellent writing ability - create and develop BRDs, proposals, process documents, materials, Q&As, reports and other communications
• Very tech savvy with strong e-mail and editing skills, great research skill, good understanding of cloud platform, expert in e-Commerce, SEO and social sites marketing
• A freelance web site designer, developer and efficient in content management. Familiar with many other software and sites like Bloomberg. Sterling Trader Pro
• Worked on a number of CRM, equity trading, e-Commerce, web portal, content management, HR & Payroll, business intelligence and legacy system conversion projects in lead and consultant roles within implementation organizations
• Extensive experience in managing, and working with offshore resources in India, Philippines and Malaysia

TECHNICAL SKILLS:

• MS Word
• MS Excel
• MS Project
• PowerPoint
• MS Visio
• Sybase 15
• Oracle 9i/10g
• Rapid SQL 7.3/7.6
• TOAD 8.5
• SQL Developer
• PL/SQL
• Stored Procedures
• Confidential Quality Center 9.0/9.2
• Quick Test Pro (QTP) 9.2/10.0
• SAP ERP HCM
• PeopleSoft HCM 9.1
• Cognos
• Crystal Reports
• Informatica
• Unix
• C++ shell scripts
• JavaScript
• XML
• FIX
• SWIFT
• ER/Studio XE2
• BrainKeeper
• SharePoint
• Siebel
• Salesforce.com
• WordPress
• Tumblr
• Blogger
• Joomla

PROFESSIONAL EXPERIENCE:

Confidential, FL

Sr. QA Lead

Environment: Windows NT, Windows server 2003, Quick Test Professional, LoadRunner,Quality Center, Oracle,UNIX

Responsibilities:

• Migrated manual test cases into QuickTest professional (QTP) scripts for Regression testing using Web and Java add-in’s and advanced functions using VB Script.
• Exported Test Cases using Mercury Excel add-in into Quality Center and converted them into Test Scenarios for automating in Test Plan and Test Lab module.
• Reviews test plans for teammates and coworkers.
• Implemented Automation process in manual testing environment using Mercury Test Suite.
• Mentored novice QA Testers on QTP and Quality Center latest versions and on advanced features.
• Parameterized dynamic data with base line test data for each load and developed Recovery scenarios for a smooth run when scheduled over 200 scripts in Test Lab module Test Sets.
• Worked on Requirements, TestPlan, TestLab and Defects modules in Quality Center for Regression testing.
• Automated the Back-End testing for reusability by writing Unix Shell Scripts.
• Created and maintained SQL Scripts and Unix Shell scripts to perform back-end testing on the oracle database.
• Wrote complex SQL queries to perform the backend testing of the Oracle database using PL/SQL developer and UNIX shell commands
• Enhanced Scripts by Putting Check Points like standard checkpoints, Text Checkpoint, output values by putting Text Area output value Check point, passing values between actions if the scripts needs.
• Worked on a UNIX platform and experience in backend testing by executing SQL queries
• Generated Project status reports thru Quality Center and Document Generator for team meetings and Management review.
• Developed Automation Scripts that runs around 4000 test cases in a single run without any exceptions in UAT for regression testing.
• Manually tested the new test cases for new functionality and automated them for further loads to reduce testing effort and time using Quick Test Professional.
• Developed Vugen Scripts for load testing with 300 vusers to find bottlenecks in the server and deadlocks in the database.
• Enhanced QTP Scripts for every load to support new and existing functionality for the application for Integration and System testing phases.
• PerformedStress,LoadandPerformanceTesting on the web-based application usingLoadrunnerto determine the reliability and capacity of the server.
• UsedRamp upandRamp Downto manipulate the V-User pattern inLoadRunner.
• Manipulated theThink timein order to see the response of the application was affected or no in Load Runner.
• Written test scripts in VBscript using QTP.
• Inserted checkpoints in the test scripts for checking functionality testing using QTP.
• Inserted Regular Expressions
• Written user defined functions using VBscript
• Developed Base-line scripts in VBscript for performing Regression Testing on future releases of the application.
• Developed test scripts in VBscript for Data Driven tests. Executed the test scripts and analyzed the results
• Interacted with developing team to resolve technical issues and investigated software faults.
• Test Directorfor bug reporting, tracking and documentation on theBug tracking System.
• Interacted with the developers to report and usingQuality Center.
• Developed and maintainedTest & Traceability Matrices.
• Manually tested the web application to ensure the flow of the application functionality.

Confidential, VA

QA Lead

Environment: LoadRunner, Confidential Quick Test Professional, UNIX.

Responsibilities:

• Job operated within a very agile environment, employing 2-4 week sprints, daily scrum meetings, burn-down charts, task weighting, pair programming, refactoring, presentations and review.
• Attended requirements and design meetings, review and analysis of requirements and design documentation.
• Developed automated test scripts using VB Script in Quick Test Pro.
• Coordinate with the direct clients Merrill Lynch and Goldman Sachs, such as user requirements, functionality, project overview and risks.
• Organized five QA resources on site and five from India.
• Performed manual, automated testing including functional, system and performance testing in all different Internet browsers (IE6/7, Firefox, and Safari).
• Exporting and importing data into ORACLE Tables to perform database testing.
• Testing on market data from Me-too functionality.
• Used QTP to provide automated testing for the current application or any other assigned application.
• Created complex SQL scripts and embedded them into the UNIX Shell scripts to automate the Back-End testing.
• Used Quality Center to house all test documentation and report/track all issues and defects
• Designed and implemented system to archive Foreign Exchange trade reports on to microfiche
• Build test cases on electric quarterly report flow requirements by SEC rules
• Created data-driven tests and synchronization points in QTP script to help solve key problems.
• Interface testing by comparing flat files from the exchange information against application.
• Wrote Perl scripts to analyze the regression results.
• Adding multiple checkpoints, parameterized points, recovery scenario points within the application with QTP.
• Involved in testing of GUI by inserting checkpoints in QTP scripts for single or multiple objects and text.
• Used Confidential Load Runner to provide performance testing for the current application or any other assigned application.
• Provided support for Unit and UAT testing as required for the application or any other assigned application.
• Worked in FIX Orders, FIX Options, Messaging formats (Administrative, Application) Support, Change Management and IT Operations against Client/server.
• Used LoadRunner to check the source of performance delay: network or client delays, CPU performance, I/O delays, or issues with database server.
• Swift Protocol Transactions were identified and validated them.
• Designed, documented, built user interfaces for, and constructed queries for large-scale databases in both Microsoft Access and SQL Server.
• Wrote several test cases to ensure all OATS and SEC compliance reporting is within specification.
• Create test data schemas for XML interface test.

Confidential, Woodside NY

BA/QA Lead

Responsibilities:

• Successfully implemented and maintained Salesforce.com solution for Paragon group with very minimum IT resources
• Interacted with the sales and marketing, accounts department, service department, customers in all of their locations to gather high level requirements
• Gathered inputs from management and owners to develop detailed functional requirement specifications
• Developed test strategy documents and test plan templates for the group and set up the open source software BugZilla for issue tracking and resolution
• Customized and personalized Salesforce.com to fit environment's specific needs. Setup apps, Objects, page layouts, related lists, tabs, roles and profiles
• Set up validation rules, workflow rules, sharing rules and approval processes. Created new user accounts and configure Salesforce.com to fit security needs at the user and organization levels
• Set up outbound/inbound messages, lead conversion process, email-to-case, web-to-lead implementations, business specific reports & dashboards, portals setup & app exchange package deployment and Chatter customization
• Performed data migration and manipulation using Salesforce.com tools and integration using salesforce.com APIs
• Oversaw the execution of test cases, review test results and report defects. Created detailed test status reports in a variety of formats. Advised on best practice for successful QA
• Led the service calls to the Salesforce.com technical support team for issue resolutions
• As the owner of the project communicated with all levels of management on project status. Met daily with technical analysts and users on test/development issues and requirements
• Post Day- 1 implementation provided SME support to users
• Maintained, administered and rolled out the application to all of Paragons locations/facilities
• Did some small scale QA testing, wrote test cases and implemented based on the test.

Confidential, Orange, NJ

Manager/QA Lead

Environment: Oracle, Quick Test Pro, Quality Center, Windows XP, SQL Server 2005

Responsibilities:

• Executed test scripts developed with Quality Center to perform functional testing on the securities business reporting application.
• Prepared the Line of Estimate document for the RTGS -- Outgoing Payments Module.
• Created test scenarios for the Outgoing Payment module as per the Business Requirements and the Technical specification documents.
• Reviewed and analyzed BRDs to gather Confidential SCM application requirements
• Analyzed data gathered from front end user reports, configured user needs, provided feedback to test and development team
• Monitored test progress, managed defects to closure and prepared test status reports for project stake holders
• Tested in the Integration environment prior to the QA environment.
• Pulled data from a combination of Oracle and Access databases, processed the data, and wrote it out to Excel and Outlook using Microsoft objects.
• Set up WebSphere MQ, created Queue Manager and verified that the XML messages in the queue reach their destination.
• Involved in automation of the test cases for regression testing using VB Scripts
• Wrote customized functions in VB Script
• Worked on UNIX shell scripts and executed UNIX commands
• Developed and executed QTP Test Scripts for Testing the Functionality, GUI, Security, and usability of the Join Process.
• Conducted Discussions and meetings with designers to understand the application and the overall functionality of the system.
• Used SQL Server 2005 and Query Analyzer import and export data, store it in tables, manipulate it via views, and use stored procedures on a daily basis.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
• Developing desktop testing tools and utilities for MMCIS quality assurance teams with Visual Basic and MS Access.
• Prepared weekly and monthly status reports for managerial .
• Regression tests all Instinet Crossing trade reporting to the NYSE and NASDQ for: CAT, ACT, NOI and OATS to ensure each trade report message is contributing a correct value that matches each trade executed.
• Bug Reporting and Closure.

Confidential, Mc Lean, VA

Sr. QA Engineer

Environment: VB Script, XML, UNIX, QTP, LoadRunner, Quality Center, Windows 2000.

Responsibilities:

• Analyzed system specifications and business requirements and helped create the detailed Test Plan.
• Created Test Cases to check the functionality of Application
• Conducted Stress and Load Testing using LoadRunner.
• Rendezvous points were inserted to enhance Load Testing.
• Graphs like Vusers graph, Transaction graph and web resource graph were analyzed in regards with Load testing for better results.
• Recorded scripts in QTP to perform Functionality testing.
• Using VB scripting in the expert view did enhancements to the scripts.
• Created Text area Checkpoints to test the properties of the text in the application using QTP.
• Included XML check point, to check the property of the web page.
• Tested the properties of the tables using table checkpoints using QTP.
• Created page checkpoints to test the properties and contents of the web page QTP.
• Timing issues between Application and the Test were taken care of by using Synchronization points.
• Conducted Parameterization in LoadRunner
• Conducted Backend Testing manually
• The Defects were identified and reported using PVCS Tracker and Quality Center.
• Communicated changes to requirements promptly and precisely to all personnel involved.
• Responsible to report bugs using Quality Center and MS Excel.
• Updated bug status in Quality Center through regular communications with Development team.
• Reported directly to the test lead and discussed all issues occurred during testing.
• Collaboratively work with developers, business analysts and discussed technical problems.
• Met with the developers and technical content writers on a daily basis to update the test documents.
• Extensively participate in weekly status meeting with Test Team to discuss the current and future issues for testing plan as well as testing procedures.

Confidential, OH

Sr. QA Analyst

Environment: s: VB, Oracle, SQL, UNIX, Windows 2000, QTP, Test Director.

Responsibilities:

• Design and execute Test Plans and Test Cases, generate Test Scripts and Test scenarios.
• Implemented the whole life cycle of QA methodology starting from planning, capturing, creating, executing reporting and tracking the defects using Test Director Designed, Communicated, and enhanced QA testing plan for the application.
• Wrote and executed Test cases and reported defects using Test Director.
• Involved in the Review of Requirements Specification with functional manager and technical specialists of the application
• Prepared Test cases, according to the business specification and wrote test scripts and maintained them.
• Performed Regression, Functional, Positive / Negative Testing using QTP.
• Inserted different checkpoint to perform various testing.
• Performed Data Driven Testing in QTP.
• Conducted System, Integrated and Regression testing to the application.
• Performed Sanity and Smoke testing on the application by scheduling tasks using Unix environment.
• Used SQL Plus to execute SQL queries on the Oracle Database.
• Used UNIX shell scripts for monitoring the servers during testing sessions.
• Wrote and Enhanced test cases and test scripts to meet new functional requirements as per the new business requirements.
• Involved in creation and maintenance of Test Matrix and Traceability Matrix.
• Performed User Acceptance Testing.
• Analyzed test results using reports and graphs generated in Test Director.
• Worked on Test Director in setting up and Customizing Project entities for Defect Module Screens.
• Maintained and systematized the documentation process.
• Participated in various meetings meant for enhancement and modifications of applications, following client request.
• Conducted Risk Analysis and interacted with developers to resolve bugs.
• Actively participated in inspections and walkthroughs.

Confidential, NYC, NY

QA Analyst

Environment: Windows 2000, Quick Test Pro, LoadRunner, Test Director, IBM Mainframe, HL7, HIPAA standards, Oracle on Windows, SQL, MS Outlook, Java, HTML.

Responsibilities:

• Involved in writing and implementation of the test plan, various test cases and test scripts using Test Director.
• Set up the Testing Methodology for the QA department, generating various documents to enable uniformity in recording the test process and results throughout the company
• Created automated test cases and test scripts in QTP to perform Regression, Unit and System Testing
• Also, involved in Regression, UAT (User Acceptance Testing), Unit and System Testing using QTP.
• Prepared Test Cases for Manual and Automated Testing in QTP and LoadRunner.
• Maintained Projects, Users, Connections, licenses, and configuration parameters for version 7.2 using Test Director.
• Authorized, scheduled, supervised and smoke-tested thin code and data migration from development to test environments.
• Worked with Business Users and SME to plan and implement the Test Plan.
• Involved in creating Vusers for LoadRunner automated testing.
• Created automated test scripts for Functionality, Performance, and Load Testing in LoadRunner.
• Verified the web application performance using different Online Monitoring Graphs in LoadRunner. Cross checked the performance by doing Merge Graph Analysis in LoadRunner Results.
• Involved in writing complex SQL Queries to perform Back End testing.
• Extensively used the SQL function and stored procedure for enhancing the applications.
• Inserted Rendezvous Points in scripts to verify the web testing results.
• Modified the test cases according to business requirements whenever it’s needed as well as whenever any new release has been delivered.
• Verified all the build or release related issues and resolve then through discussion with business analysts with the users approval.
• Weekly status meeting with Development and Management Teams.

Confidential, Herndon, VA

Jr. QA Analyst

Responsibilities:

• Reviewed and analyzed BRDs to gather Confidential SCM application requirements
• Helped QA director manage various stages of test cycle, monitored issues, created and implemented plans to ensure completion on schedule with proper work plan and work distribution
• Analyzed data gathered from front end user reports, configured user needs, provided feedback to test and development team
• Coordinated the development of detailed test plan and test cases, facilitate for team to familiarize them with the system, requirements and test procedures to ensure development of quality test cases and efficient execution
• Monitored test progress, managed defects to closure and prepared test status reports for project stake holders