SUMMARY

• Over Seven years of diverse experience in information technology with emphasis in Software development life cycle (SDLC) specialized in Quality Assurance Process and Methodologies in various Client server and web based Application. Specialized in preparing and executing software Test Plans, Test cases, testing and implementation of both Manual and Automation of test cases for various systems using Mercury Tools, Quality Center, Test Director Quick Test Pro.
• Expert in Quality Management Systems implementations, mostly involved in gathering requirements, documentation, bug tracking issues, end user training.
• Maintained teams and projects, as well as excellent communication skills, organizational skills.
• Thorough knowledge of all the concepts of CCNA, Storage Area Network.
• Expert in Mercury Quality Center, writing Test plans, Test cases, Test scripts.
• Quality Assurance/Testing/Process Improvement: QA Architecture, Software testing methodologies, Six Sigma, tools and industry standards.
• Extensive experience in SDLC processes like - Agile and Waterfall
• Expert in performing Manual and Automated Functionality and GUI Testing (Web based applications), Regression testing and Integration testing.
• Accomplished in Back-end testing of databases using SQL Queries as well as automated testing using Mercury Imperative’s QTP, WinRunner, and LoadRunner.
• Specialization includes GUI, Business Testing, Functionality Testing, Manual testing, Black box Testing, System testing, including integration, Performance, Stress, Load and Regression Testing of Web and Client/Server based application and UAT using Automated Testing tools like QTP, Load Runner, Quality Center (Test Director).
• Experience in Software Engineering Infrastructure products.(SWE)
• Extensive experience in Implementing into existing systems without the need for customization using COTS.
• Good Understanding of Web Services, Service Oriented Architecture (SOA), Simple Object Access Protocol (SOAP), Web Services Definition Language (WSDL), Extensible Markup Language (XML), VB Scripting and Descriptive Programming in QTP.
• Ability to identify, define, log, track and retest defects, Ability to evaluate and analyze defects for source/root cause and provide sound analysis reporting for defect resolution using Quality Center (Test Director).
• Experience in testing Web-based (Java, .Net applications), Mobile Testing (Mobile Banking App, Web and SMS), E-commerce, Mainframes, Data warehouse and Client-Server applications on different environments.
• Worked with back end databases and well versed in designing databases, writing stored procedures, triggers, etc. with Oracle 9i, MS Access and SQL server.
• Knowledge in programming skills like C, C++, Java, TSL and various Internet Technologies on Windows and Unix platforms.
• Specialization in Object Oriented Programming, VB programming, Java Application Development, Internet/Intranet based multi-tier Applications, web designing, hosting and administering servers.
• Thorough knowledge of multiple RDBMS (Oracle, SQL Server,DB2, MS Access) & ODBC concepts
• Ability to test backend applications by writing SQL, PL/SQL and Unix Shell Scripting
• Motivated self-starter with exceptional team building, Leadership, Project Management and Excellent Problem solving and interpersonal skills. A quick learner, a great team player and able to work independently.

TECHNICAL SKILLS

Testing Tools: Quick test Professional 10.0, Quality Center 10.0, Test Director 8.0.

Bug Reporting tools: Test Director/Quality Center, Rational Clear Quest

ETL: Informatica7.1, Abinitio 12.5, DataStage 8.

Operating Systems: UNIX, Linux, Windows

Languages: C, C++, Java (JDK 1.2/1.3), JSP, Servlets.

Databases: Oracle 7.3/8i/9i/10g (SQL, PL/SQL), Sybase, MS-SQLServer,MS-Access, DB2.

GUI: VB 6.0/5.0, ASP.NET, VB.NET, C#, Dev 2000.

Web: ASP 2.0/3.0, HTML, XML, DHTML, and Web Sphere

Scripting Languages: VBScript, JavaScript, TSL, Shell Scripts (UNIX)

Tools: & Utilities: Crystal Reports, Cognos 8, BO Xi, MS-office Suite(Microsoft word,Microsoft powerpoint,Microsoft Excel,Microsoft outlook,Microsoft messenger,TOAD.

PROFESSIONAL EXPERIENCE

Confidential, MD

Sr.Quality Assurance Analyst

Responsibilities:

• Analyzed the Business Requirement Specification (BRS) received from programs, Functional Requirement Specification (FRS) received from development and created QA Tracking Document.
• Developed Test Plans, Test Coverage Matrices, Test Cases and provided the documentation corresponding to the business requirements.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Developed a road map by understanding the Business Logic and User Requirements for Manual and Automated Testing.
• Extensively worked on Agile Methodology
• Run the Scheduler jobs that will be used to send the file to print vendor using FTP. Coordinate with the print Vendor a final check and schedule. Involved in converting Manual Test Cases into Automated Test Scripts using Mercury Quick Test Pro (QTP).
• Anayzing the Testing efforts of the new change service requests and estimate the total cost of testing.
• Extensively involved in black box testing, GUI testing, functional testing, systems testing, integration testing, regression testing and smoke testing (Build version testing) of the application.
• Run the necessary scheduler jobs that will automatically execute the application that generate the files and place them in a shared folder for business use to validate for pre-mailing approval. Successfully handled the testing of health care products like Epic Systems and EHR (Electronic Health Record).
• Involved in performing the end-to-end testing and certifying the QA Environments.
• Performance Testing done manually with users logging into the system at the same time and performing all operation simultaneously.
• Implemented existing systems with out customoization using COTS.
• Responsible for writing SQL Queries to find out that the data is correctly populated in each field.
• Performed data integrity testing by extensive use of SQL queries and executed backend.
• Designed and executed manual Test Cases in Silk Central,Quality Center.
• Reported the bugs, email notifications to the developers and managers using Silk central and Quality Center Defect Tracker.
• Tested the functionality of applications by using QTP and also automated the application for Regression testing.
• Involved in designing and developed and implemented QTP automation scripts.
• Tested the application for specific Performance and End User Testing on its compatibility on various web browsers like Netscape navigator and Internet Explorer.
• Extensively involved in team meeting and walkthroughs with team members and programmers to resolve issues relating to the open bugs.

Environment: Windows XP, Windows Server2003/NT, COTS Solution, UNIX, QTP 10.0, Quality Center10.0, PL/SQL, HTML, XML, VB.Net, ASP, C#, Microsoft Visual Source Safe 6.0, HIPAA TOOLKIT VER.4, EPIC, Visio 2003, SQL, Ultra Edit 32, Windows 2000, XML and Java, QTP.UNIX

Confidential, Hopewell, NJ

Sr.QA Tester/Analyst

Responsibilities:

• Analyzed the Business Requirement and developed a Test plan from Use Cases which consisted the scope and objective of the testing process
• Involved in the automation testing process with Loadrunner as testing tool.
• Extensively involved in writing Test scripts using HP Quick test professional to perform Manual and Automation testing on the AUT.
• Worked in ETL Testing and validating reports
• Worked on BI Reporting tools such as Cognos Report Studio.
• Led stakeholder user acceptance test plan resulting in user group accepted new interface.
• Wrote User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Developed Test cases and Test scripts based on business requirements
• Performed both Manual Testing and Automated Testing
• Installed and configured performance test lab using HP LoadRunner Software.
• Created and implemented performance test scripts using LoadRunner write custom functions and programs to support the load testing efforts
• Developed automated regression test suites using QTP
• Worked in Extract, Transform and Load (ETL) environment involving Informatica and Business Intelligence tools like Cognos and Business Objects.
• Conducted Smoke testing on new versions. Troubleshooted network problems in the testing environment.
• Performed GUI testing, Positive, Negative, Security, Integration, Regression testing using QTP
• Responsible for developing test scripts in VBScript and cross checking with Business Requirements and also involved
• Strong understanding of rating in Property and Causality.
• Extensively Queried through SQL to check the database records
• Worked with image compression tools to check whether the uploaded images were heavy or not and used QTP for checking on image positioning
• Tested the web pages manually as well as using automated tools like QTP for image positioning and display quality
• Captured and planned by Test Metrics to check the actual quantities of effort, time and resources in the life cycle
• Used HP Quality Center as the tool for defect tracking and reporting.
• Development and execution of functional tests in HP Quality Center and maintained functional test results in HP Quality Center.
• Created and executed test cases based on business testing requirements and test plans using HP Quick Test Professional
• Created usage scenarios and executed them in order to test a product from a user perspective
• Used Joins like Inner join, Outer joins while Testing from multiple tables in SQL Server
• Wrote test cases and performed Manual Testing: Positive and Negative Testing

Environment: Mainframe, COBOL,CICS, Manual Testing, QTP, Quality Center, SQL Server, VB Script, HTML, and ASP.NET

Confidential, Balitmore, MD

Sr. QA Analyst

Responsibilities:

• Performed black box testing and production validation on Oracle and client-server technologies.
• Resolving issues with the business units, developers and effectively coordinating testing efforts with other areas/teams.
• Understanding the requirements, documenting, reviewing conditions and scenarios to be included in the Acceptance test execution.
• Designed, developed and documented Test Strategies, Test plans and Test cases based on Functional Specifications.
• Involved in Regression testing, Acceptance testing, System testing and properly identifying potential impacts on other system components.
• Designed, developed and implemented QTP automation scripts for eView applications.
• Tested the functionality of applications by using QTP and also automated the application for Regression testing
• Troubleshooting the Production Incidents.
• Created defects that were identified during the test execution into Mercury Quality Center.
• Organized tests in to Test sets, scheduled and ran the tests using Test Lab module in Quality Center.
• Involved in black box testing and Development & Production testing.
• Involved in multi-tasks, being flexible and working in a detail oriented and changing environment.
• Ensured all deliverables meet quality standards by performing production validation activities and accountable for on-time completion of assigned tasks.
• Learned new products quickly, meet deadlines, and contribute creatively throughout the entire development process required. Communicated with both technical and non-technical people.
• Professional communication both verbal and written at all times whether it's related to participation in project meetings, problem reporting, and status of assigned projects.

Environment: Windows XP, Windows Server2003/NT, UNIX, VBScript, QTP 10.0, Quality Center10.0, Oracle 10g, SQL, PL/SQL, J2EE, JRE, HTML, XML, ASP 2.0, .Net 3.0, ASP.Net, VB.Net, ASP, C#, Microsoft Visual Source Safe 6.0.

Confidential, Albany, NY

Sr. QA Analyst

Responsibilities:

• Worked on Mercury Quality Center as a primary bug tracking tools, and for QA reports.
• Involved in full QA life cycle: Unit Testing, Integration Testing, Regression, Smoke Testing, Build Acceptance, & User Acceptance (UAT) for various clients.
• Develop QTP global functions to decrease maintenance of updating test case for each new build.
• Worked on SQL Functionality, System, and Full Regression testing.
• Designed, developed and documented Test Strategies, Test plans and Test cases based on Functional Specifications.
• Efficiently used SQL queries to test the required data were properly loaded into the Target Data base.
• Used to test different Transformations to move data to the Staging area, ODS and finally Target Data base using Informatica Designer.
• Validated the source database, target database, data extraction, data transformation and data loading
• Extensively worked using DDL and DML Statements.
• Parameterized the Scripts for different login Id’s, they were initially run in Stand-alone mode various Bugs were rectified.
• Also used to test Workflow Manager to import and export jobs across different environments and also for backups.
• Responsible for writing SQL Queries to find out that the data is correctly populated in each field.
• Report test results and write bug reports in the Defect Tracking System using Quality Center.
• Performance Testing done manually with users logging into the system at the same time and performing all operation simultaneously.
• Used Functional Testing, Regression Testing, Database Testing, and Positive & Negative testing and participated in, Performance Testing.
• Formulated Test plans from Business Requirements/Functions Specifications.
• Back-End Testing, database table manipulations of relational database systems by writing complex SQL queries.
• Created UNIX shell scripts to access data and move data from Production to Development.

Environment: Quick Test Professional, Windows and UNIX, Mercury Quality Center 8.2/9.0,Oracle 9i, SQL Server 2000, Toad, Perl Scripting, Web Logic.

Confidential, New York

QA Analyst

Responsibilities:

• Analyzing the Business requirements and the site specifications.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Developed the test plans for GUI, Functionality Testing, System Testing and User Acceptance Testing.
• Performed System Testing and User Acceptance testing.
• Used Test Director to generate the reports.
• Regression testing is performed for the application.
• Various System bottlenecks like CPU utilization, Memory Utilization were found and analyzed.
• The Scenario Execution, Performance Summary, Failed Transaction Reports were generated and analyzed.
• Performed database testing using SQL.
• Performed Defect Tracking and Analysis.
• Developed Unix Shell Scripts and Perl Scripts to assist in QA Testing.
• Involved in the documentation of the complete testing process.
• Involved in creating Periodic Status Reports.
• Interacted with Product Management, Software Engineering and QA Teams to ensure overall quality of the software.
• Involved in Training and Documentation.

Environment: JavaScript, HTML, DHTML, MS-SQL Server 6.5, WebLogic, Test Director, Unix.

Confidential

Quality Assurance Analyst

Responsibilities:

• Responsible for gathering requirements for different solicitations and business processes and write test cases and test scripts.
• The team is responsible for automated regression testing of complex wireless data applications (Hand set), Web and IVR applications, Java applications (for usage processing & Bill generation), MQ & XML applications.
• Develop Modularized QTP automated, Manual test scripts for Web and Client/Server Applications using QTP, J2EE and Unix shell scripting.
• Worked on different UNIX flavors like Sun Solaris, HP-UX, IBM-AIX.
• Develop QTP global functions to decrease maintenance of updating test case for each new build.
• Used Functional Testing, Regression Testing, Database Testing, Positive & Negative testing and participated in, Performance Testing and Load Testing.
• Involved in full QA life cycle: Unit Testing, Integration Testing, Regression, Smoke Testing, Build Acceptance, & User Acceptance (UAT).
• Involved in Planning, analyzing bugs, Execution and Bug Tracking using Test Director.
• Interact with vendors and internal groups as part of support activities and new project implementations.
• Performed Back-end testing, Database integrity testing using SQL queries.

Environment: Visual Basic, SQL Server, Windows NT, VB Script, Java Script, Web logic, ASP, HTML, DHTML.