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Test Analyst Resume

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SUMMARY

  • Over 10+ Years of experience in quality assurance testing for client - server, multi-tier and web-based business applications.
  • Well versed in Testing Lifecycle Methodologies and SDLC like Waterfall, Spiral and Agile models, from project definition to post-deployment.
  • Involved in both Manual and Automated Testing of applications on Windows and Unix Environment
  • Expertise in Automation testing of Client-Server, Internet/Intranet Web Applications.
  • Extensive experience in Unit, Functional, Integration, Regression, User Acceptance, System Testing, Black box, Positive and Negative testing.
  • Functional Testing - Retail Domain: POS (Point of Sale) Testing, Loyalty Management Systems, SCO (Self Checkouts).
  • Proficiency in Defect Management and Change Control using Industry Standard Tools - Quality Center, JIRA, TFS, Clarity, Lotus Notes.
  • Expertise in automating the software test environment with open-source tools like Selenium and WebDriver.
  • Experience with Unit Testing Frameworks JUnit and TestNG.
  • Experience in writing SQL Queries for Data Validation and Data Migration.
  • Extensive experience in preparation and review of test strategies, estimations, test plans and test cases from both business and technical specifications at each testing stage.
  • Excellent verbal and written communication skills.
  • Equipped with good analytical skills and a positively critical attitude.
  • Able to work accurately both independently and in a team.
  • Quick and intelligent assimilation of new technologies and tasks.

TECHNICAL SKILLS

Operating Systems: Mac OSX, Windows, Unix

Languages: SQL, Java, C, C++,VB,VB.net, Object Manager

Databases: Oracle,DB2, MS SQL Server, TOAD

Web Technologies: HTML, XML, XPATH, CSS

MS-Suite: MS-Word, MS Excel, MS Outlook, MS Power-point.

Methodologies: Waterfall, Agile, SCRUM

Testing Tools: TFS, SharePoint, Selenium RC, WebDriver, JUnit

Defect Tracking Tools: HP ALM, JIRA, TFS, Zephyr

Development IDE: Visual Studio 2005, 2008, 2010 and Eclipse.

PROFESSIONAL EXPERIENCE

Confidential

Test Analyst

Responsibilities:

  • Analyzed the PCI BRD’s and came up with test conditions.
  • Created test Cases in Zephyr and used it for test case execution.
  • Performed functional testing on BRD’s and PINPAD testing for the PCI project.
  • Performed regression and interoperability testing of POS and PCI software.
  • Performed configuration testing on different versions of PINPAD’s.
  • Created automation test scripts to test all end-to-end components - Web and upgrade.
  • Experienced in bug lifecycle and logged defects in JIRA bug tracking tool.
  • Collaborated and communicated well with developers and other members of team.

Environment: JIRA, DB2, POS customized Automation tool, Zephyr Testing tool

Confidential

Responsibilities:

  • Executed High-level Functional tests/Regression tests for POS on every sprint release and raised defects.
  • Performed interface testing on all interfaces between the test registers and back office servers.
  • Performed database regression testing that involved executing a standard set of test cases on every sprint release of the Pos Functionality.
  • Running SQL scripts using Toad and SQL Developer tools to extract data for the test cases run on POS.
  • Mapping the data in an excel sheet and comparing the data against a standard baseline of data from the previous version.
  • Raising any defects that resulted from regression of code in XML and Pos Functional code areas.
  • Created Test scenarios and test cases for each of the BRD’s delivered via Zephyr (tool)
  • Tested the functional BRD’s delivered as part of the Back Office Promotions set up tool called VBS and raised defects.
  • Retested and resolved defects that were raised against the promotions functionality.
  • Automated test cases for P4 (Database) regression testing using Auto Vera tool.
  • Identified the test cases to be automated and performed data driven testing and GUI Check Points using QTP and enhanced the overall functionality of the application.

Environment: Scrum, Toad, SQL Developer, Auto Vera tool, QTP, JIRA, XML.

Confidential

Responsibilities:

  • Involved in the development of system test plan and test scripts using business and system requirement documents and Use cases.
  • Automated the Functional, Regression, Integration test cases using tools from Selenium Suite of products like Selenium RC, Selenium WebDriver, and Selenium Grid.
  • Written scripts in Eclipse, Selenium WebDriver, running them as TestNG to test Confidential website.
  • Used TestNG as Unit Testing framework for Selenium Execution and Management. Included assertions and verifications for tests.
  • Created and executed the test scripts with Java.
  • Extensively used Selenium (XPath and CSS locators) to test the web application.
  • Performed data analysis using SQL queries
  • Interacted with developers, users and various members of the team to discuss issues resolve defects and set priorities.
  • Analysed the BRD’s and raised defects. Reviewed BRD’s to ensure coverage of all test conditions and requirements
  • Analysed the Business Processes and raised defects. Logged defects using JIRA
  • Performed Regression testing for each sprint release
  • Prepared test data that could be used for regression testing in every release cycle using MS Excel
  • Participated in regular defect triage meetings
  • Executed test cases in HP Quality centre
  • Performed Functional testing of Store infrastructure (registers used by sales assistants for transactions) and raised defects
  • Performed Interface testing on all interfaces between the Registers in-store and Back office servers
  • Assisted team members in understanding the Point-Of-Sale systems
  • Tested DJ’s sales reports at Store, Division & State level and Prepared Test Sign off documents for each.
  • Conducted Knowledge Transfer sessions with Confidential Staff.

Environment: WebDriver, Selenium IDE/RC, Java, TestNG, Oracle, ANT, JIRA, HP QC

Confidential

Test Analyst

Responsibilities:

  • Used Microsoft visual studio for Test Planning, Execution and Defect management
  • Participated in daily stand up meetings with offshore team in India.
  • Developed and executed test plans for System Integration Testing; Smoke testing of UAT and Regression testing.
  • Managed the Offshore development team in India by clarifying their understanding of requirements and bugs through constant interaction with the Business users.
  • Conducted Functionality and Regression testing during the various phases of the application.
  • Implemented Data driven testing using TFS.

Environment: Agile, Appian BPM tool, TFS

Confidential

Responsibilities:

  • Created Test cases in Confidential share point site.
  • Gathered business scenarios from business users (Payroll, Construction..etc) to create test cases.
  • Updated the Test Strategy document with Test Process, Metrics and Reporting.
  • Participated in the project Kick-off meetings.
  • Participated in Test Planning and Execution meetings.

Environment: Agile, SharePoint, TFS

Confidential

Responsibilities:

  • Participated in Sprint Planning meetings to finalise the list of user stories that will be covered under each
  • Conducted regular meetings with SME’s and Business Analyst to finalise and clarify the requirements.
  • Coordinated with Developer to ensure that a Test Driven Development procedure is followed.
  • Participated in daily stand up meetings.
  • Used Microsoft visual studio for Test Planning, Execution and Defect management
  • Assisted Scrum Master in effectively estimating and identifying the tasks for each sprint.
  • Tested and provided inputs to developer on a daily basis.
  • Carried Functional and System integration testing.
  • Carried smoke testing for UAT.
  • Participated in the Sprint review meetings.
  • Demonstrated the product to the Business users (Finance and Payroll division of Confidential ) and Business support for Finance Services System in Singapore through Live meetings and videoconferences at the end of every sprint.
  • Managed the Offshore development team in India by clarifying their understanding of requirements and bugs through constant interaction with the Business users.
  • Developed test plans and test process for an end-to-end UAT and regression testing of the product.

Environment: Agile, Appian BPM tool, TFS

Confidential

Customer Service Supervisor

Responsibilities:

  • Demonstrated a thorough knowledge of all the aspects of departmental operation
  • Coordinated and provided ongoing training for colleagues and new employees
  • Managed the customer service department over the weekends resolving customer complaints and providing customer support
  • Managed and supervised the cash handling processes of the department
  • Demonstrated in-depth knowledge and understanding of the Point of Sale processes.

Confidential

Senior Software Analyst

Responsibilities:

  • Managed three products namely “Dynamo”, “Data Pipe” and “Digital Cartographic Studio” under the Geomedia project
  • Worked on designing new enhancements and fixing existing defects
  • Created documentation for training and help desk teams (Design documents, Lab exercises and Power Point presentations)
  • Investigated and resolved trouble reports
  • Provided help and support to end users in trouble shooting and conducting technical research on configuration problems
  • Effectively prioritised incidents according to urgency and impact to business
  • Proactively handled team responsibilities and assignments
  • Performed Unit testing for defects and enhancements developed in each of the Project release cycles.
  • Performed User Acceptance Testing for each release in the Project Life Cycle.

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