SUMMARY

• Over 7 years of IT experience in Software Quality Assurance and manual and automation testing.
• Worked on Red Prairie WMS System, Retail Merchandising System, PeopleSoft, and Oracle Financials.
• Worked on AS400 system.
• Expertise in Gray Box, Functional Testing, Structural Testing, White Box Testing, Black Box Testing, Unit Testing, System Integration Testing, System Testing, Regression Testing, Load Testing, Stress Testing, Volume Testing and User Acceptance Testing.
• Rich experience in Test Automation Tools - - QuickTest Professional (QTP), WinRunner and Test Management Tools -- Mercury TestDirector, Quality Center and TFS.
• Expertise in using Quality Center and TestDirector to write test cases, test procedures, test execution and for reporting and defect logging.
• Experience in both front end and back end Database testing.
• Very good understanding of the Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC).
• Self-starter with a positive attitude, willingness to learn new concepts and accept of challenges sportingly.
• Have excellent interpersonal and problem solving skills.
• Outlook towards defect prevention and tracking defects to correction.
• Experience in C, C++, VB, VBScript.
• Competent to work under high pressure and stick to my milestones.
• Excellent trainer and mentor in any software skills/certifications/knowledge acquired.

TECHNICAL SKILLS

Automated Testing tools: WinRunner, QTP 8.2, QTP 9, Load Runner.

Defect Management Tools: Mercury Quality Center, TestDirector, TFS (Team Foundation Server).

Programming Languages: HTML, XML, SQL, C, C++, VB, VB Script and Java.

Tools: & Technologies MS Visio, MS Word, FrameMaker, Snag-IT, Crystal Reports, RedPrairie- WMS system, AS400 system, PeopleSoft and Oracle financials 12i.

RDBMS: SQL Server, MS Access.

Operating Systems: MS-Windows NT 4.0, MS-Windows 95/98/2k/XP, UNIX.

DB Tools: Toad, SQL Developer.

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst

Responsibilities:

• Managed design, development and execution of entire process; track and report progress of test execution.
• Coordinated with Business, IT and Development Teams.
• Manage a team of test analysts in their daily duties.
• Worked as Business analyst to gather requirements and documented for new enhancements and for new configurations.
• Interfaced with Business users to prepare and update business and system requirements.
• Involved in testing of both Inbound and outbound processes of WMS.
• Responsible for functional testing of Receiving, Put away, Waving, Picking, Shipping, Order Fulfillment, Reclamations, Cycle Counts, Inventory Control, Replenishment, Workforce Management, Reports.
• Used Retail Merchandising System (RMS) to create orders and send them to host and PO Dashboard.
• Used PO Dashboard to generate the ASN’s to WMS system.
• Used Add Order Dashboard to create the orders and send them to WMS system.
• Involved in System Integration Testing and responsible to create test cases to integrate different components (RMS, WMS, HOST, PO Dashboard, Add order Dashboard).
• Involved in various Reports and DDA functional testing.
• Used AS400 to query the different tables and to match the front end data and wrote SQL queries to get the appropriate output.
• Used AS400 system to test the warehouse transfers for different DC’s
• Responsible for testing Receiving, putaway, picking, shipping flows using AS400 system in legacy Warehouse.
• Used Oracle SQL Developer to query the data from back end tables.
• Used RF Emulator to test Receiving, Putaway, Picking, Cycle counts process flows.
• Developed System and integration test scenarios.
• Developed Test scripts/Cases based on Scenarios.
• Responsible for creating and testing Regression scripts.
• Involved in End To End testing, White box testing.
• Responsible for production testing and for new enhancements and for new configurations.
• Used Quality Center and TFS to maintain requirements, test cases and to create defects.

Environment: Quality Center 9.0, TFS (Team Foundation Server), Sharepoint, Red Prairie- WMS System, Retail Merchandising System(RMS), AS400, Oracle SQL Developer, RF Emulator (putty), Oracle Database 11g Enterprise.

Confidential, Memphis

Senior QA analyst

Responsibilities:

• Analysis of Business and Requirement Specifications. Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the applications.
• Responsible for developing test plans for the projects.
• Responsible for developing test scenarios for SFDC and Condor2 modules.
• Performed Functional testing, Integration testing, System testing, and Back End Testing and Regression testing.
• Responsible for involved in smoke, UAT testing.
• Used DB Visualizer to query the data from different tables.
• Used Teradata SQL Assistant and wrote the queries to get the data from different tables.
• Handled multiple projects at the same time.
• Used Quality center extensively to maintain requirements and test cases.
• Used Quality center for tracking the defects.

Environment: Quality center 9.0, IBM Rational Clear Quest, Oracle DB Visualizer, Teradata SQL Assistant, SQL*Loader, Pl/SQL, Toad.

Confidential, Memphis

Oracle & PeopleSoft Apps Analyst/Tester

Responsibilities:

• Analysis of Business and Requirement Specifications. Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application.
• Testing of Oracle application module release 12i of Cash Applications and advanced collections modules.
• Preparing the scripts and testing of the Collections module with the scoring components, scoring engines, strategies assignment and work item creation and management as per the business requirement
• Functional Testing including Developing Detailed Test Plans and test scenarios for testing the transactions workbench, receivables workbench and collections work bench functionality as per the setup and requirement
• Tested the functional aspects of customizations added to meet client requirements for Bankruptcy, Receivership and also the third party collection strategy work items.
• Tested the Dunning letter work items in strategies and dunning file to meet the requirements.
• Responsible for developing test scenarios for new features of Cash Applications and for collections.
• Performed Stress testing on Cash Applications and collections.
• Reviewed test cases with QA lead and incorporated feed back.
• Worked with developers, business and Release managers to discuss ways to fix the defects.
• Used Quality Centre extensively to maintain test cases and also for tracking the defects.
• Used Quality Centre for maintaining requirements and maintained the Traceability matrix between the requirements and Test Cases.
• Manually performed Ad-Hoc testing, end-to-end testing, System testing, Regression Testing, Function testing, Performance testing and User Acceptance testing.

Environment: Oracle Applications Release 12i, Advanced collections and Accounts receivables modules, Peoplesoft, Oracle 10g, Forms 6i, SQL*Loader, Pl/SQL, Linux.

Confidential, Menlo Park, CA

QA analyst

Responsibilities:

• Analysis of Business and Requirement Specifications.
• Responsible for developing test plans for new features of web collaboration management
• Worked with product management to understand product features
• Developed test plans for account management, collaboration
• Developed functional test cases for account management
• Developed both negative, positive test cases for account management
• Reviewed test cases with QA lead and incorporated feed back
• Responsible for involved in smoke, UAT testing
• Reported defects into bug tracking tool with detailed information
• Tracked the progress of test case planning, implementation and execution results.
• Developed automated installation scripts in Perl.
• Performed Integration testing, System testing, and Regression testing.
• Created and executed Manual Test scripts to verify complex system requirements and database testing.
• Transaction verified through Data Verification of Backend Database using SQL Queries.
• Released a number of Patches and created read me and other documents.
• Handled multiple projects at the same time.

Environment: QA Process, UNIX Commands, SQL, IE, FireFox, MAC OS X, Bugzilla, Java, J2EE, Javascript, HTML, CSS, QTP

Confidential - Sunnyvale, CA

QA Analyst/Tester

Responsibilities:

• Worked with marketing and product management team to understand requirements
• Responsible for understanding AR Admin changes, AR Web changes
• Responsible for testing designing forms thru AR admin, and testing those in ARServer
• Responsible for doing back box testing of designing forms and adding different fields to the form
• Responsible for installing new builds on test beds and doing SMOKE/AdHoc testing
• Responsible for identifying SMOKE/AdHoc test cases and keeping in MQC
• Responsible for Troubleshooting issues in test beds either in Tomcat, Web Logic, Database
• Used VSS for keeping different versions of tools and document
• Responsible for testing application on MAC OS X and used different tools in MAC OS X (Tiger)
• Responsible for black box testing for adding work flow to forms
• Responsible for testing forms thru AR Web interface
• Used MQC for test plans, test cases, test lab and defects
• Worked with developer and developed unit tests using JUNIT
• Good experience in running, setting up using PERL
• Responsible for checking XML configuration files syntax using XMLSPY
• Responsible for finding defects, reporting and debugging
• Responsible for testing AR web config., caching changes
• Responsible for testing in Alpha, Beta stages
• Responsible for working with customers to resolve issues
• Responsible for doing back end testing using SQL and shell and UNIX
• Responsible for setting up test environments (OS, Oracle DB, Product)

Environment: QA Process, Test Director, Shell, ANT, Window, MS SQL Server, SQL, MySQL, IE, VSS, Java, JDK, JVM, JRE, HTML, JavaScript, Linux, MAC OS X, Web Logic, Tomcat, XML

Confidential

QA Analyst

Responsibilities:

• Manually performed Ad-Hoc testing, end-to-end testing, System testing, Regression Testing, Function testing, Performance testing, User Acceptance testing.
• Performed Black Box testing and White box testing
• Parameterized the scripts to perform the data driven testing.
• Extensively worked on Virtual User generator and Controller.
• Used Performance monitor and Load Runner graphs to analyze the results
• Reported and tracked function defects using PVCS tracker.
• Detected Defects, Communicated to the developers using Bug Reporting Tool and Tracking the Defects using Test Director
• Generated Test data for various types of testing to valid data, Invalid data, Partial data, bad data Testing
• Work with developers, business and Release managers to discussed ways to fix the defects.
• Uploaded manual test cases into Test Director.
• Assisted in running automation scripts using Win runner. Wrote Test scripts using TSL Language
• Involved in Confidential ‘GO’ Training to learn the project flow

Environment: C#.Net, XML, ASP.Net, Oracle, SQL, Netscape 6.0 and IE4.0, 5.x WinRunner, Test Director, PVCS Tracker and manual testing