SUMMARY

• Confidential is a Quality Assurance professional with around 8 years of experience and worked with clients on wide range of skill set and industry verticals.
• Extensively worked with customer on requirements, testing effort on a large scale multi - year engagement for retail client in Banking domain and Telecom domain which has proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity.
• Developed extensive knowledge of the Banking, Credit Card and Telecom and Insurance domain and coordinated between the customers and multiple teams to address requirements and testing needs and remediation of any problems in analysis, design and test phases.
• Experience in leading large project with many interfacing team in offshore based delivery model.
• Experience in Manual and Automated testing of Web based, client/server applications using Black box testing techniques
• Involved in extensive testing of web application. Experience in White box, Black box, User Acceptance, Back- end, Regression, Functional and Performance testing.
• Excellent knowledge on SQL queries to fetch test data using WinSQL.
• Extensively worked on Agile ADC model on Iteration testing in DDIT phase.
• Worked on SOA based web service testing.
• Involved in GUI Testing, Functionality testing, System testing, Stress testing, Load testing, Backend testing, Test Data driven testing, Regression testing and Integration testing.
• Experience in developing test documents such as test strategy, test plans or scenarios, test procedures, and test cases.
• Having extensive hands-on experience in diversified fields of Software development lifecycle (SDLC), specializing in Testing processes, Testing Methodologies, and creating various test artifacts.
• Experience developing and executing test strategies for various platforms.
• Experienced in developing Test Reports. Involved extensively in Smoke testing, Functional testing, System testing, Regression and end-to-end testing.
• Execution of Test criteria, Scenarios and Test cases based on requirements.
• Expertise in Defect management and creating bug tracking reports using client excel tools. Scheduling, assigning task and coordinating with the team members.
• Have experience in interacting directly with key business users and geographically dispersed stakeholders
• Have experience in performing functional verification of requirements before customer delivery with well organized and structured, Quick learner, and analytical mind.

TECHNICAL SKILLS

Development Tools: JAVA, JSP, ASP, .Net, XML, JavaScript, CSS,HTML, DHTML, VB Script, SOAP UI

Methodologies: Method 1, Waterfall, Agile

Scripting: Shell scripting

Languages: C, C++, XML, PL/SQL

Requirement Tools: RTM, RPM

Version Control Systems: SVN, VSS

RDBMS: Oracle, DB2, SQL Server, Sybase, MS-Access

Management Tools: Microsoft project plan, MS Visio

Testing Tools: IBM Rational Functional Tester, IBM Rational Performance Tester, HP ALM,Gherkins, HP Quality Center 9.2, HP QTP 10.0, Load Runner 9.0, Win Runner, BPT, Test Director, SOAP UI Webservice testing Tool.

Mainframe Tools: TSO / ISPF

OS: Ms-Dos, Ms-Windows (95, 98, 2000 and XP) and Microsoft Windows NT Server, NT Workstation & Unix

Browser: IE 8.0, 7.0,6.0, Mozilla

PROFESSIONAL EXPERIENCE

Confidential, Columbus, Ohio

Sr QA Analyst (Test Designer & Test Lead)

Responsibilities:

• Testing the process as per SDLC Standards and involved in automation and manual testing.
• To review functional specification and preparing test cases, execution of test cases and Test reporting.
• Coordinates interface testing with other affected areas.
• Defines and updates Master Test Strategy for the project and Creates the Testing Risk Book and establishes risk ranges
• Ensures the overall integrity and consistency of how the solution is tested
• Managed the offshore team who built Business Process Tests (BPT) using HP QuickTest Pro and Quality Center. I served as QA Test Lead for various modules.
• Excellent in automation frame work implementation and Business process testing (BPT).
• BPT( Business Process Testing ) using QTP and QC and BPT adding for QC.
• Develops the overall test resource plan and Ensures testers have appropriate knowledge about the project
• Identifies and documents testing-related risks and issues
• Oversees the defect accuracy, recording process and defect reporting for specific project
• Plans and ensures all stages of testing are on time and within budget
• Send Status report on Planned v/s actual test execution status along with problem and their mitigation plan.
• QA Automation with Java experience to write automation scripts for selenium.
• Written reusable VBScript functions and accessed them from the library files which are stored in the Quality Center
• Developed automated regression scripts using Quick Test Professional utilizing VBScript scripting for both positive and negative boundary conditions.
• Worked closely with the Development and Design teams to gain consensus on System requirements and Detail design of the application.
• Prepared test plans that include Test Cases, Test Scripts, Test Data, Test
• Performed Sanity Testing, System Testing, Integrated System Testing and Regression Testing.
• Ensured entire end user experience (i.e. Provision, Activation, Usage, Billing, Care processes) and meets there expectations.
• Performed regression testing on High-level functionality of Previous Releases to ensure new code/ Configuration has not adversely impacted code already in the production and performed Positive and Negative testing.
• Actively participated in Daily Defect Calls to resolve the defects in efficient and timely manner.
• Reporting and tracking defects through Quality Center tracking tool and Email notifications.
• Analyzed test results and graphs by generating different reports reflecting the stability of the application with the QA and development team.
• Worked along with Development team and actively participated in troubleshoot the issues.
• Performed the traceability of the requirements back to the test cases.
• Performed Functional testing, GUI Testing, Web testing, Smoke testing, and Regression testing.

Environment: Application Lifecycle Management ALM, Gherkins, Selenium, IBM Rational Performance Tester,.Net Web application, CICS Cobol application, SQL, ASP, JUNIT, VB Script, Webservices, XML, PL/SQL, SOAP-UI Web service testing, OPTIM Tool for Data querying, IIS, Db2.

Confidential, Columbus, Ohio

QA Engineer

Responsibilities:

• Responsible for gathering and documenting the functional requirements/change requests, and work with the business contact points for finalizations and signoffs.
• Development and optimization of the QTP scripts for the functionalities needed
• Key contact for customer during Integration Testing, System Testing, Performance Testing, UAT phases for all development and Testing activities
• Preparing test strategy, test plan, test estimates, traceability Matrix, generate Defect reports.
• Created and executed scenarios in Load Runner controller to analyze system performance in Load Runner Analyzer under load.
• Used Load Runner to generate peak load onto the server thereby stressing it, and measuring its performance.
• Analyzing and understanding business requirements provided by the LOB
• Key contact for customer during Integration Testing, System Testing, Performance Testing, UAT phases for all development and Testing activities
• Escalate any Schedule deviations, Effort deviations to the Release Manager
• Defect Tracking & Test data creation & submit test data requests
• Ensure all testing engagements completed within project timelines and consistently met live-date project deadlines
• Smoking the environments for new builds.
• Responsible for verifying the product or component, as developed, meets the specified requirements for the solution
• Managed the system test process, and provided quality oversight to the user acceptance process

Environment: HP ALM Quality Center, Gherkins, Quick Test Pro, Java Web application, SQL, Java, JSP, Java Script, Selenium, SOAP UI Webservices Tool, XML, PL/SQL, SOAP-UI, Oracle 11g, UNIX, CVS, SOAP UI .

Confidential

Q A Analyst

Responsibilities:

• Involved in Understanding and Reviewing the Business Requirements.
• Prepared Scenarios and Derived Test Cases.
• Performed various testing like Shakeout testing, System
• Design and implement Keyword driven, tool agnostic and internationalization test automation framework using tools like Quick Test Professional, and Quality Center.
• These frameworks supposed to be language, Browser and Windows Operating System Independent.
• Testing (ST), System Integration Testing (SIT), Component Acceptance Testing (CAT), Automation (Using Stubs within UNIX) and Regression Testing.
• Involved in test case execution, defect finding and logging using HP Quality Center.
• Preparation and providing Sign-off of IPTA (Interface Planning and Testing Agreement) Documents.
• Involved in preparation of other Documents like Test Strategy, Test Risk Book, and Test Scenarios etc.
• Peer reviewing the test Artifacts.
• I was also involved in Quality process involving:
• Ensuring that all documents have a Peer Review entry in the tool and are updated with all the Feedback\Comments and a corresponding Summary Defect is logged in Clear Quest (CQ).This needed to be done on a monthly basis.
• Preparation of RAID logs and updating them in RPM.
• I also participated in the smooth transitioning of the project and gave numerous KT sessions to the new vendor to take up the business.

Environment: HP Mercury Quality Center, JIRA, Mainframe, COBOL, JCL, Webservices SOAP UI, MQ, QTP 10.0 . CICS, C, Oracle, DB2

Confidential

Q A Analyst

Responsibilities:

• Detailed study of the Use Case and Business Requirement Docs.
• Design, Implementation and Execution of Test Cases using Rational Test Manager
• Executed Test Cases and reported defects using Rational Clear Quest.
• Web and Web Services Testing of the VROL Application to ensure that it meets the functionality requirement.
• Prepared Test case in Test manager.
• Peer reviewing test cases.
• Performed various testing like - System, Smoke and SIT.

Environment: Merucry Quality Center, IBM Functional Tester, Windows XP\UNIX, Java J2EE, DB2

Confidential, Ft Lauderdale, Florida

QA Analyst / Designer

Responsibilities:

• Participate in Requirement analysis session and create work product for Test Design, Test Script.
• Understand application knowledge regarding Document Express Interface, application services.
• Design Critical test scenarios for the entire system.
• Prepare the work products and get it reviewed for test phase.
• Experience in implementing and maintaining Keyword Driven, Data Driven, Modular Driven and Hybrid frameworks using QTP tool.
• Perform peer review and allocate work to offshore.
• Work on process improvements.
• Perform the service call through Test Harness tool.
• Do release night validation.
• Support Infrastructure release testing.
• Leading the test team and work closely with other interfacing team for load test.

Environment: Java, J2ee, QTP, IBM Informix 9.4, Websphere MQ, Jtest, Actuate.

Confidential

QA Analyst

Responsibilities:

• Preparing Master test strategy to document the test phase plan and timeline along with test approach including the environment and scope.
• Preparing high level Test scenario document describing the scenario input condition expected result including test data parameters.
• Creating the test steps and test scripts in Quality Center including the test data parameters.
• Creating defect and reporting to the QA lead and retesting the defect with respect to defect life cycle.
• Evaluated and tested new and modified software programs and software development requirements.
• Conducted compatibility tests with vendor-provided programs.
• Evaluated requirements as testable and wrote test plans that assured requirements were met. Using Quality Center to house and run the test plans.
• Verified that programs functioned according to user requirements and established guidelines, producing quality software.
• Wrote, revised, and verified test cases that were used for future testing of the software, ensuring that future releases maintained the same level of quality, and ensuring quality consistency.
• Provided after hours and weekend testing support for new development builds, which gave the software construction team time to accomplish bug fixes, for clean and timely delivery

Environment: Mercury Quality Center, Quick Test Pro, Java Web application, SQL, Java, JSP, Java Script and VB Script, HTML, XML, MS-Access, Pivot table, MS Visio, MS-Office, MS Word.