SUMMARY

• About 7 years experience in Software Quality Assurance on Web Based, Client Sever and Mainframe applications.
• Expertise in Manual, Automated and Mobile testing. Comprehensive understanding of SDLC and various methodologies.
• Proven track record in understanding, analyzing, and testing business requirements.
• Worked on various projects across Insurance, Banking, Retail /POS, Health care domains
• Followed Agile / Scrum, RUP & Waterfall methodologies for software development
• Tested User Interfaces, ETL processes, and Databases
• Performed Functional and Non Functional testing
• Experience in Mobile Testing IOS and Android for the applications functionality
• Profound knowledge of web services testing using Service Oriented Architecture tools SOAP UI
• Experience in testing Web Services through XML
• Experience in Web services testing, Data migration testing, system testing, turning data into information
• Involved in Regression, Performance, and User Acceptance testing
• Analyzed business requirements to make sure that each requirement is testable
• Created and Executed Test Plans, Test Cases, Test Scenarios and Test Metrics
• Created and Executed automated test scripts using QTP and Selenium
• Good Knowledge/understanding of markup languages XML, HTML
• Used Mercury Quality Center /ALM to manage test cases and defects
• Wrote SQL queries to understand and test backend data
• Produced Traceability matrix to map business and functional requirements to test cases
• Produced different types of test deliverables like Traceability matrix, Test summary report, Defect report
• Managed and Interacted various project teams (onsite and offshore) to facilitate testing
• Involved in managing a team at offshore in terms of work assignment and test coordination on a daily basis
• Possess strong analytical and problem solving skills
• Facilitated weekly status calls, produce status reports, and ensured smooth signoff

TECHNICAL SKILLS

Databases: Oracle 9i/10i/11i, MS Access, SQL Server 2005, 2008, Sybase,DB2, MS SQL, RDBMS

Testing Tools: Test Director / Quality Center, Win Runner, Load Runner, Rational Clear quest, Rational Test Manager, squish, QTP, JIRA

Other Tools: MS Office (Word, Excel, Powerpoint, & Access), MS Visio

Operating systems: MS Windows all Versions, UNIX, SUN Solaris, MAC OSX

Web technologies: HTML, XML, XTML, Java Script, ASP, JSP, .NET Servlet

Browsers: Netscape Navigator, Internet Explorer, Firefox, safari, Chrome

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• Participated in requirements review and walkthrough sessions to determine testability of requirements
• Developed Test scenarios, Test cases, and Test Data
• Used Selenium (Fire fox IDE) to automate end to end work flow testing
• Performed Functional testing, Integration testing and Regression testing
• Validated all insurance plans offered by BCBS via private exchange portal
• Involved setup employers, insurance plans, and employee as test data and validated end to end works flows that support employee insurance enrollment
• Validated all the employer setup, policies, rates
• Validated business rules that guide private exchange portal functionality
• Validated that the different status of the employer like in process, update Activate, Invalid, update status
• Tested the Employer User - Review/Import Employees flows by using Roaster
• Validated the Internal user - Employer Set Up review, Activation
• Wrote SQL scripts and file transfer mechanisms to upload data to test environment
• Validated the enrollment period, actual, effective and open dates and scheduled as per the document
• Managed defects using JIRA - open, assign, track, and close
• Interacted with various project teams (onsite and offshore) to facilitate testing and defect management

Environment: windows 8v, MS- Excel, Oracle, Net, Jira, Chrome, Fire Fox, IE

Confidential, Hoffman Estates, IL

Sr. QA Analyst

Responsibilities:

• Followed Agile methodology with weekly releases
• Participated in Scrum Planning, Daily Stand-Up Meetings.
• Reviewed user stories to make sure they are testable
• Performed Functional testing, Integration testing and Regression testing
• Developed Test scenarios, Test cases, and Test Data per user stories
• Produced Tractability Matrix and Testing status reports.
• Managed defects using JIRA - open, assign, track, and close
• Involved in testing theMobileandweb basedapplications on multiple platforms including Android, iPhoneiOS, safari, explorer, and firefox.
• Involved in end-to-end testing of the Mobile Applications
• Performed Functional, Regression, Compatibility and Usability Testing for Mobile Devices
• Tested the application under different networks and Internet speeds including while on 3G, 4G and Wi-Fi.
• Tested the functionalities with different browsers like safari, IE, Chrome and Fire fox
• Supported weekly deployments - performed User Acceptance Testing (UAT), defect remediation
• Writing and executing test scripts in Selenium IDE
• Used Firebug Tool to identify the Object's id, Name, XPath, link in the application
• Provided weekly status reports during scrums and sent status emails to manager for various project modules
• Interacted with various project teams (onsite and offshore) to facilitate testing and defect management

Environment: .net, Oracle, JIRA, MS - Excel, Selenium (IDE), Fire Bug, JAVA, RC, IE, Fire Fox, Safari, Chrome, PE

Confidential, Columbus, OH

Senior QA Analyst

Responsibilities:

• Attended requirement review session to make sure that each requirement is testable
• Created functional and regression test scenarios, test cases
• Performed manual testing and automation testing (regression and performance)
• Worked with business analyst to create traversal scripts and test criteria for regression and performance automation using QTP
• Tested the application by inserting checkpoints and synchronization points in test scripts using Quick Test Professional
• Wrote SQL queries to validate data load and retrieve existing policy info for expected test results
• Interacted with cross functional teams (Business Analysts, Developers, and DBAs)
• Validate field mappings, interface feeds, end to end functionality, and business rules
• Validated ACORD (80, 85,90) standards for XML transactions
• Managed defects (logged, tracked, and closed) using Squish
• Validated various home / auto policy information by using AS- 400 Green screens
• Worked with new hires giving them knowledge transfer and assigning tasks
• Maintained good relationship with business and other technology teams

Environment: Windows XP, Squish, QTP, Mainframe AS-400, JAVA, SYBASE

Confidential, Des Moines, IA

Senior Quality Assurance Analyst

Responsibilities:

• Attended requirements review sessions to make sure requirements are complete and testable
• Produced deliverables like test plans, test cases from business/functional requirements document
• Executed test scripts (SIT, UAT, PROD Checkout) and managed defects using Quality Center
• Tested input/output files (xml, .csv, flat), validating data quality and business rules supporting ETL
• Involved in Web Services Testing using SOAP UI.
• Created sample files to use them expected results for testing efforts
• Identified modules for automation and implemented automation testing using QTP
• Executed test scripts to automate policy creation for regression and performance testing
• Wrote SQL queries to perform backend testing on loaded data
• Used ACCORD standards to test XML files
• Facilitated daily status calls and produced status reports
• Supported technology and business checkouts

Environment: Windows XP, Quality Center 9.2, QTP, ACCORD, XML, Websphere, MY SQL, VB, Java

Confidential, Annapolis, MD

Quality Assurance Analyst

Responsibilities:

• Reviewed Business and Functional Requirements and analyzed them to come up with test plan
• Produced Test scenarios, Test cases, and Test data interpreting functional requirements
• Automated the process of policy/claim creation for scenario testing during UAT and regression testing
• Managed test cases, test results, and defects using Quality center
• Worked with development team to communicate, track, retest, and close defects
• Tested actual XML files as per the expected files
• Wrote SQL queries to validate data load into backend tables
• Acted as a point of contact for defect status & resolution for Development team, QA team and business.
• Maintained test metrics and produced daily status reports
• Coordinated SIT and User Acceptance Testing by organizing daily status calls

Environment: Windows NT4.0,Quality Center, QTP, Rational Functional Tester (RFT), UNIX, Java, HTML, DB2, Microsoft Excel, MS Word, Internet Explorer 5.0.

Confidential, Phoenix, AZ

Quality Assurance Analyst

Responsibilities:

• Involved in Preparing Test plan as per Agile standards and Guidelines
• Used Quality Center to prepare Test cases, procedures and Requirements Tractability Matrix
• Generated the detailed reports of the Defects/Bugs, Pass-Fail report and Assigned defects using Quality center
• Interacted with Business users, SME (Subject matter experts) and Technical Analysts in providing clear solutions to requirements
• Involved in defining, planning and conducting QA reviews
• Wrote SQL queries to understand and test backend data
• Responsible for designing, developing test plans and executing test scripts.
• Involved in testing HIPAA EDI, PHI Data Transactions
• Worked on various EDI X12 transaction sets 837 I/P, 275/276, 270/271, 834 etc
• Tested Various levels of FDA regulatory and HIPPA Rules
• Tested based on rules that are shared across applications and organizational boundaries
• Used Load runner as performance tool for load and performance testing

Environment: Data Stages, java, Java Script, File-Aid, Oracle 11i, PL/SQL, UNIX, J Boss, Windows98/NT/2000/XP,UNIX, QTP, Win runner, Quality Center

Confidential

QA tester

Responsibilities:

• Involved in Planning, Coordinating, Developing Test plans, Test Procedures, Test cases and Test Matrices based on the Requirements and Design Documents
• Used Quality Center to create and maintain the Test cases and the Test scripts for both System Testing and Regression Testing
• Extensively used Quality Center for reporting and categorized the bugs based on severity
• Developed scripts using Automated Testing tool QTP for Functional testing and Regression Testing
• Analyzed Test results to meet the end user needs
• Involved in loading of Test Data into Oracle Database using SQL LOADER in Test environment
• Conducted the System Integration testing of the application manually for different Modules

Environment: Windows XP,QC 9.0, SQL LOADER, Java, QTP,VB Script.