SUMMARY

• Over 6+ years’ experience in Information Technology with emphasis on Software Quality Assurance in Healthcare, Banking and Retail Domain.
• Excellent in analyzing Business Requirements Specification, developing Test Plans and Test Cases.
• Hands on experience with all phases of Software Development Life Cycle (SDLC).
• Worked on different Methodologies such as Agile, Waterfall, and RUP.
• Well versed with all the Testing concepts and methodologies.
• Working Knowledge of ICD - 9, ICD-10 and CPT diagnostic codes.
• ICD 9-ICD 10 Conversion knowledge -Worked in the analysis of the ICD 9 - 10 codes.
• Worked on upgrading from ICD-9 to ICD-10 Diagnosis/Procedure Code sets.
• Experience with creating and implementing Requirements Traceability Matrix (RTM).
• Experience in HIPAA EDI transactions 837 (Institutional/Professional), 835(Payment Remittance Advice) 270 (Eligibility Request) / 271 (Eligibility Response), 276 (Claims Status Inquiry Request) / 277 (Claims Status Inquiry Response), 834(Benefit Enrollment and Maintenance Transaction), 278 (Prior Authorization), 997 (Transaction Acknowledgement).
• Working knowledge of ANSI X12 EDI transactions.
• Developed SQL queries using joins and sub queries to test data tables against the source and target and to validate data and verify.
• Business knowledge of Group, member, provider, enrollment, HL7, Medicaid/Medicare member eligibility, Benefit Plan enrollment, and MMIS.
• Participated in design reviews with the Development team.
• Self-starter and ability to adapt and learn new things quickly.
• Excellent Communication and Documentation Skills.
• Good Process Management and organizing skills with remarkable ability in gathering requirements to bring out quality products

TECHNICAL SKILLS

Testing Tools: Quality Center, SOAP UI

EDI Transactions: 834, 835, 837, 270, 271, 276, 277,278, and 997

Testing/ Reporting Tools: Quality Center 10.0, Rational Clear Quest.

Web Technologies: ASP.NET, ADO.NET, ASP, HTML, MS FrontPage.

Front End Tools: Visual Studio.Net, Top Style Editor, Rational Rose, MS Project.

Databases: SQL Server, MS Access, Sybase, DB2

Operating Systems: Windows XP/2000/NT/98, UNIX, DOS, OSX LION

PROFESSIONAL EXPERIENCE

Confidential, Somerset, NJ

QA ANALYST

RESPONSIBILITIES:

• Involved in Functional, System and Regression Testing.
• Involved in various phases of Software Development Life Cycle.
• Involved in preparation of Test cases and execution of Test cases.
• Developed SQL queries to interact with the lifecycle database and provide monthly capacity reports reflecting on the utilization of EDI infrastructure.
• Reviewed Business & Functional Requirement Documents and the Technical Specification.
• Documented Test Cases corresponding to business rules and other operating condition.
• Analyzed User requirements attended Change Request meetings to document changes and implemented procedures to test changes.
• Prepared Requirements Traceability Matrix and Test Summary Reports
• Extensively used SQL to perform Data integrity testing
• Maintained Test Documentation and updating EDI Documents.
• Use Quality Center for the reporting and tracking of defects.
• Performed Analysis of ICD 9 Procedure and Diagnosis Codes in accordance with ICD 10 CM and ICD 10 PCS Conversion Compliances.
• Prepared Test cases with positive and negative scenarios for ICD 9 - ICD 10 code conversion.
• Created test data (EDI Files) for 837 with ICD 10 codes for business rule validation.
• Performed End to End Testing for ICD 9 - ICD 10 code changes.
• Tested ICD 10 code for impacted systems under Claims processing.

Environment: Windows, UNIX, Manual Testing, HP Quality Center, Windows XP, Facets Microsoft Office Suites, Microsoft Access, Beyond Compare.

Confidential, Phoenix, AZ

QA Analyst

RESPONSIBILITIES:

• Prepared test plan and test cases for EDI 837, 835, 820, 834 in phase 1 (version 4010/4010A), phase 2 (version 5010) using Quality Center.
• Individually designed, developed test cases and test data for flow of 837 transactions through EDI database.
• Involved in developing Test Plan Document to cover all functionality testing.
• Developed and executed SQL queries to verify the proper insertion, deletion and updates into the Oracle supporting tables and cubes.
• Participating in QA team meeting and bug tracking meetings.
• Used Quality Center to enter and report defects for rate quote remediation.
• Daily status meeting with team and meeting with developers and management regarding defects.
• Responsible to check whether the interface and the extensions properly integrate with the facets application.
• Tested the adjudication of claims and migration process.
• Assisted team leads in developing test plans in compliance of QACC Master Test Plan, Test Planning Documents and Control Management documents for various patient registration, patient accounting and patient financial software applications as well as HIPAA for federally mandated HIPAA 5010 / ICD 10 compliance.
• Involved in customizing Transaction 837, 834, 276/277 in the following loops and segments in Map/Data Translation.
• Pulled out EDI Claim data from Backend SQL server 2005 using the SQL Queries according to the requirements.
• Performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using Quality Center.
• Extensively used Mercury Quality Center to monitor and progress of assignment of testing activities.
• Logged the defects in Quality center maintaining right priority and managed the defects through it.

Environment: HP Quality Center 10.0, Oracle 10g, MS SQL Server 2005, IAS Web server, MS Office 2007, UNIX, Windows XP.

Confidential, CA

Quality Analyst

Responsibilities:

• Analyzed Users requirement documents, functional requirement documents, Use cases, Use case diagrams
• Attended JAD Sessions with Business Analyst, Development Team Manager, SME’s and other project team members
• Interacted with developers and business analysts to resolve discrepancies between system specifications and users requirements- involve in the complete testing life cycle.
• Responsible for coordinating with offshore team and prepare status report for the development team manager
• Followed Scrum in agile methodology in SDLC
• Created Test Scenarios and Test cases based on the Test plan.
• The test scenarios were identified and tested based on the various functionality like accessing accounts, pay bills, transfer funds, depositing checks, validation of Alerts, Text Banking, etc using both web and mobile devices, scanners, envelope free ATM's
• Linked Test cases to functional requirements to ensure that they are traceable throughout the testing process.
• Developed test cases for GUI Testing with regards to layout, usability and standards
• Performed smoke testing, functional testing, integration testing, regression testing
• Used QTP for functionality and to make script robust.
• Tested Business processes in Automation testing by creating Business components using Quality Center
• Developed Data Driven Test by loading the data into the QTP Data Table there by using the concept of parameterization and analyzed results
• Performed Security testing to protect the application from the unforeseen attackers and crash the system
• Enhanced the QTP Test scripts with various standard checkpoints.
• Verified and tested Data by writing of SQL queries
• Participated in configuration and installation of tools in the Test Environment

Environment: Quality Center 10.0, UNIX, SoapUI, MS SQL Server 2005, QTP 10.0, Microsoft Windows 7/Vista/XP, UNIX, IE 7, Chrome

Confidential, New York City, NY

QA Analyst

Responsibilities:

• Worked with users in understanding the business requirements and in definition, creation and execution of the test scenarios and approaches.
• Work in the agile development environment and participated on standup and retrospective meetings.
• Developed test plan and defined test subjects in Quality center for performing system testing of the client application being developed.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Expertise in planning/executing Black Box testing on Web application.
• Test Activities included Functional testing, GUI testing, Integration testing, System and User Acceptance Testing.
• Defined and implemented the QA methodology, strategies and metrics.
• Testedweb servicesusing SoapUI.
• Experience of developing test scripts in Quick Test Pro (QTP) both manually and automatically by using VB Script and recording the application
• Proficient in using automated tools like Quick Test Pro (QTP), Soap UI, and Quality Center
• Backend testing of the DB by writing PL/SQL queries to test the integrity of the application and Oracle databases using TOAD.
• Wrote and modified required UNIX scripts and other SQL validation scripts and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Involved in Backend Testing and executed SQL queries.
• Conducted testing on the servers to establish the load capacity of the server.
• Re-tested the application to check whether the defects are resolved or not (Regression Testing)

Environment: Agile, Java, Oracle, Windows 7,HP Quality Center, QTP, TOAD, SoapUI, UNIX, MS Office, SQL server

Confidential, Port Washington, NY

Quality Analyst

Responsibilities:

• Followed all the phases of Software Development Life Cycle (SDLC)
• Gathered Requirements, Developed Process Model and detailed Business Policies.
• Facilitated Joint Application Developments (JAD) Sessions with Stakeholders and Business Users to understand the Project Scope.
• Created Test Plan, Test Scenarios, Test Strategy documents based on BRDs, TRDs and Use cases that were developed by Business Analysts.
• Prepared Test Cases based on business requirements and business rules for HIPAA EDI Transactions 834, 276/277, 837/835.
• Extensively worked in preparing the EDI transmission files, dropping them in Inbound, Outbound Interfaces and validate the data according to our test scenarios.
• Validated the date from EDI transaction with Facets.
• Authored test case scenarios in Excel spread sheet and export them into HP Quality Center.
• Documented the test results and reported the status of assigned test tasks and issues to project QA Lead.
• Wrote UAT Test Plan, Testing strategy, timeline document and reporting templates.
• Wrote, reviewed and approved high level business scenarios with Business users from different teams.
• Assisting Business users to write test scripts for business user testing.
• Used DDL and DML statements for creating, updating and modifying the databases.
• Conducted Back-End Testing Using SQL Commands.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Executed test cases found errors reported defects, determined repair priorities, did regression testing and closed by using HP Quality Center.
• Responsible for Performing System Integration Testing, and UAT testing.

Environment: Facets, Oracle, DB2, HIPAA EDI, XML, HP Quality Center, MS Office Suites