SUMMARY

• Having 10 Years of diversified experience as a Software Quality Assurance Analyst in Web - based, Client-Server and Database Applications using Manual and Automated Testing Methodologies and Tools.
• Well-versed with all phases of SDLC and STLC.
• Strong Experience with Manual Testing Tools for Creating Test Scripts, Test Execution, Defect Tracking and Test Case Automation
• Very Good experience in designing and developing Test Strategy, Test Plan, RTM (Requirements Tractability Matrix) and User Manuals.
• Perform all aspects of verification, including functional, structural, regression, load and stress testing.
• Experienced on testing the Dart reports.
• Well versed with the testing of Sterling concepts and understanding.
• Experienced in executing test cases based on Business Requirements and Functional Requirement Specifications.
• Well versed in Automated Testing using QTP and Quality Center.
• Rich experience in testing Web Application using QTP.
• Identified tests to be included in the function libraries and created test harness by writing re-usable functions. Identified tests for regression testing.
• SQL queries as part of the back end testing.
• Experience on different types of test like Black Box, Integration, Stress, System and Regression.
• Maintained Test Results and Reviews.
• Very well experienced in performing Integration Testing.
• Evaluated and analyzed existing QA Procedures and recommended new procedures based on the analysis.
• Done the risk analysis, application moves to before pre production
• Discover and document defects as well as report usability issues and recommendations. Extensive use of defect tracking tools like JIRA, Mercury Quality Center, StarTeam, TeamTrack.
• Hands on experience with working on different operating systems like Windows 2000/XP, UNIX and Linux.
• Expertise in performing User Acceptance Test.
• Highly involved in Business/User Acceptance Testing and End-End System Testing.
• Good experience in testing Web Services using SOAP UI and Parasoft SOA Test
• Specialized in testing and validating XML, XSD, and Web Services.
• Expertise in Test Case Design, Test Tool Usage, Test Execution, Defect Management and Defect Tracking, Test Scripts & Reports for delivering utmost Quality product.
• Very Good Experience in test management activities performed by ALM, Quality Center and Rational Clear Quest.
• Expertise in working Agile Methodology (Scrum Master), Waterfall Model.Experience in various bug tracking tools - Rational Clear Quest, BugZilla and Team Track
• Very much experienced in testing web based applications built on Java,J2EE, .Net, SAP and Mainframe technologies across different browser combinations and windows based applications built on Java and .Net
• Good knowledge on Service Oriented Architecture design during the phases of systems development and integration
• Good experience in front-end and back-end testing.
• Experienced in analyzing Functional Requirement Specifications (FRS), Detailed Functional Requirements (DFR), Use Cases and System Design Specifications (SDS).
• Defect-free, On-time and Quality Assurance deliverables.
• Good experience in Onsite-Offshore delivery model.
• Flexible and versatile to adapt to a new environment and ability to multitasking and work independently.
• Good experience in Insurance, Healthcare, Retail, Banking, Telecom and Financial.

TECHNICAL SKILLS

Defect & Test Management System: Quality Center 10.0/ALM, Team Track 6.2

Automation Testing: Quick Test Professional 11.0

CRM: Microsoft Dynamics 4.0/2011

IS Concepts: Client Server, Quality Assurance, Black Box Tester, Data Mapping, Data Conversion and Disaster Recovery.

Application Packages: JD Edwards One World, Sales Force

Web Technologies: .NET, Microsoft Silverlight

Database: ORACLE 10g, MS-SQL Server 7.0/2000, MS-Access, Sybase, DB2

General Business Applications: Business Objects Release XI Version 2, Cognos 8i.

Languages & Tools: SQL, PL/SQL, HTML

Office Tools: Lotus Notes, MS Visio, MS Office, MS Outlook

Operating Systems & Utilities: Windows Vista/XP /2007, VPN

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

Sr QA Engineer/QA Lead

Responsibilities:

• Involved in creating Test strategy, Test plan and Test cases using the business specification documents.
• Participate in providing overall solution options based on Business Requirements.
• Use QA best practices in verification and validation of various applications for the SCLM project.
• Done the risk analysis application moves to before pre production
• Done risk management testing for the application SCLM
• Building a QA Framework and Test Strategy for testing various applications for the SCLM project.
• Developing Automation Test Scripts using SOAP UI.
• An automated script which covers end to end functionality of the application in SOAP UI that involved many steps like Web Services, Rest, JMS Step, DB Step, and sub processes etc.
• Good hands on experience on different filters, assertions, global assertions, data sets and properties.
• Virtualized and deployed many services for end to end testing and made test environment available 24/7, Validated XML Schema made sure it follows UML 2.0 Standards.
• Develop end-to-end models for testing applications for SCLM using SOAP UI
• Tested Proxy Services & Business Services in the different Layer for many web services.
• Perform Functional, Regression, Automation, and Performance testing of the applications for SCLM.
• Created User Defined Functions in QTP.
• Worked on both Expert view and Keyword view in QTP.
• Used Parameterization for using various data to test the application using QTP.
• Experience in using Quality Center as a repository for automation test cases.
• Expertise in advanced descriptive programming in QTP using VBScript.
• Performed data driven testing, designed Input/output check points to validate the data and develop effective automated QTP Scripts.
• Participate in testing & deploying the developed SOA applications to development, staging and production environments.
• Performed Regression testing using SOAP UI test of the entire build according to the change been updated and ensuring by cross validating the entire components of the application.

Environment: QTP,SOAP UI, QC/ALM,SQL Developer, TIBCO, JMS, Oracle AQ Concepts, XML Spy, XML Notepad, Quality Center 10, JIRA, Oracle SOASuite, Oracle Fusion Middleware 11g, BPEL PM, OSB 11g, WebLogic Server Java/J2EE, MS Office, UNIX, SOA Architecture.

Confidential, SFO, CA

Sr QA Analyst / POS Tester

Responsibilities:

• Developed Test Plan and Test Cases by going through the Design, Functional Requirements and User (Business) Requirements Documentation and as per the System Requirement
• Wrote Test cases, Test scenarios, expected results and prioritized tests
• Analyzed the user requirements by interacting with developers and business analysts
• Tested different Web Services by using SOAP Scope tool
• Tested Accounts & Customer data integrity
• Tested various POS Devices and POS applications on IBM POS ACE 4690.
• Tested Daily POS activities such as Store Open & Close, Register Open & Close, Till Open & Close and Cash & Carry Sale in IBM POS ACE 4690.
• Tested the Check-Out, Electronic Marketing, Data Maintenance, Account Management applications in IBM POS ACE.
• Tested the in store data and inventory through IBM POS ACE.
• Validated the Merchandising reports in IBM POS ACE
• Tested the Sale, Returns, Exchange and Voids in IBM POS ACE.
• Tested various POS Registers, Devices, Handheld barcode Scanners, Equipments and Consoles.
• Extensively tested the Web Based (E-Commerce) Applications.
• Tested various e-Commerce applications and Promotions in Retek.
• Validated WSDL files against Schema document using XML Spy
• Performed testing manually and then Identified Test Cases for automation
• Automated manual scripts by using automation tool Integra
• Performed functional and Navigational Testing of the application
• Prepared the Test data for interpreting the Positive/negative/regression results
• Automated regression test cases using Selenium IDE and RC
• Responsible in executing Selenium test scripts on different browsers and checked for compatibility
• Developed various Test scripts to make System testing easier
• Stored Test Cases in the Quality Center tool
• Developed a detailed report of the results for future releases as per client’s request
• Participated in Regression Testing after each build

Environment: JAVA 2.0, J2EE, WSDL & DB2, XML, XML Spy, SOAP Scope,Quatity Center, Integra, Selenium,HTML, JSP, IBM POS ACE 4690,Quality Center, Windows NT/00, Unix

Confidential, Atlanta, GA

Sr QA Consultant /Automation Engineer

Responsibilities:

• Involved in creating Test strategy, Test plan and Test cases using the business specification documents.
• Developed QA Test plan from technical specifications and requirements for this project.
• Manually tested the whole application before going onto automated testing.
• Developed and executed Test Cases for banking application and verified Actual results with Expected results.
• Tested entire functionality of the application on different browsers like IE, Netscape, and Safari.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Exported Test Cases from MS Excel and Requirements from MS Word to Quality Center
• Performed System Testing for all the Trading Apps.
• Involved in various testing investment securities like Equity, Fixed income, Mutual funds.
• Established the Automation Framework using a modular foundation of generic functions and libraries.
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
• Created User Defined Functions in QTP.
• Worked on both Expert view and Keyword view in QTP.
• Used Parameterization for using various data to test the application using QTP.
• Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
• Ability to develop automated scripts from scratch which are unable and maintainable.
• Performed Regression testing on the successive releases.
• Experience in using Quality Center as a repository for automation test cases.
• Expertise in advanced descriptive programming in QTP using VBScript. Used Recovery Scenario wizard.
• Performed data driven testing, designed Input/output check points to validate the data and develop effective automated QTP Scripts.
• Done the risk analysis after viewing performing results and share same with stake holders.
• Modifying and creating SQL queries and stored procedures for quality assurance and analysis.
• Participated in walkthrough’s and technical Reviews all through the testing phase.

Environment: Quality Center, QTP, Oracle, Excel, MS Word, Java Script, XML, VB Script, ASP.Net

Confidential, New York,NY

QA Analyst/ UAT Tester

Responsibilities:

• Coordinated all QA activities and enhancements using Agile Methodology.
• Analyzed user requirement document and developed Test Plans, Test Cases and test Script.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Performed Sanity testing, System testing, Functional testing, Integration testing, Web testing and GUI testing.
• Prepared and executed scenarios for the Regression testing on new builds.
• Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT.
• Responsible for communication with the users and responsible for working with the users closely during UAT and getting the required sign-off’s.
• Escalation and resolution of issues with different teams during the UAT phase, getting the re-work done in a timely manner and re-testing the same.
• Analyzed test cases for automation and used Quick Test Professional (QTP) to automate manual test scripts for Regression and Functional testing.
• Prepared Test Plan wrote Test Cases and executed test scripts as well as tracked bugs and generated defect report using Quality Center (QC).
• Administered Quality Center partly by creating the user groups and assigning privileges to Users.
• Hands on experience in collecting several metrics and preparation of defect reports.
• Conducted Regression testing using QTP after the bugs have been fixed by the development team.
• Performed Backend testing to validate the data using Toad, added SQL queries to the required Test cases.
• Performed SOA - Functional Testing, Regression Testing, Simulation and validation for web service integration.
• Developed a web service that provides real-time quotes for traders and prime brokerage clients. This service has two interfaces: SOAP and JSON.
• Developed the WSDL, the regression test suite and a web app for testing the web service.
• Report and review the defects in Mercury Quality Center & Jira Defect tracking systems.
• Helped to create Traceability Matrix to ensure comprehensive test coverage of requirements identifies all test conditions and test data needs.
• Attended several walkthrough meeting with Business analysts, Project Manager and Developers and provided feedback accordingly.

ENVIRONMENT: Windows - 7, NT, 2003, 98, UNIX, LINUX, Oracle10g/11g, SQL Server 2005, TOAD10, SQL/ PL SQL, UML, HTML, ASP, .Net, JavaScript, Ajax, VB Script, PDF, Crystal, XML, HTML, SSIS/ SSRS/ SSAS QC 9.5, QTP 9.5/10.0, Win Runner, MS Word, Excel, PowerPoint, Outlook, MS Visio, MS Project.

Confidential, Frisco, TX

Sr. QA Analyst

Responsibilities:

• Involved in the development of system test plan and test scripts using business and System Requirement documents and Use cases.
• Worked on multiple releases on different environments at the same time.
• Executed the test cases written for Drugs, Test and Procedures in the Test Lab in Quality Center.
• Involved in peer-peer Review of test scripts written by other team members before the test scripts were finalized.
• Thorough understanding of SOX and Client Confidentiality and Regulatory Compliance such as HIPAA and HL7.
• Experience in analyzing applications for compliance with HL7 and EDI transaction formats
• Tested confidentiality, integrity, authentication, authorization, availability and non-repudiation, as per SOX compliance, by Security Testing.
• Interacted extensively with Business and Technical leads to derive, review and obtain sign-off of the test cases across all business functional areas - Provider,Customer Service, Products, Group/Member, Billing/Finance, Security and Utilization Management.
• Tested Agreements Entitlements, Service Requests, Activities and Screen as per customer requirements.
• Was responsible for the Web services and Authentication domain in the project.
• Used Web services testing using standard like XML, WSDL and SOAPUI.
• Get the Provider Id and Claim type for the required record by accessing SOAP UI Response
• Experience Health Insurance Membership and/or Enrollment
• Validated Member Details Such as DOB, Member First Name, MI, Last Name, Plan Type coming from TFS(Team Foundation System) and TMS (The membership System)
• Validated Claims Details such as Claims Number, Provider Id, Claim type Diamond.
• Involved in many Triage Meeting and BRD Meeting.
• Created Defects and reported for the unexpected behavior of the portal.
• Created complex SQL queries involving joins and Indexes
• Converted the manual test scripts written in Quality Center to automation.
• Generated the automation test scripts by using the QTP.
• Used extensively Parameterization to provide varied inputs for the scenario under testing.
• Inserted Transactions in scripts to record the response time of the application by considering the real time scenarios.
• Created the mapping of Custom classes to Standard classes using Object Identification
• Created functions library to write reusable functions using VBSCRIPT function library.
• Created Back up for the Testing data such as testing scenarios, test scripts, Defects Found or Fixed.

Environment: HTML, HTTP, ASP.Net,TFS(Team Foundation Server), Windows-2003, HP-Quality Center, Performance Center, Soap UI,TMS,FS,Diamond, HP-QTP, Share-point, VB-Script,JIRA, XML, TOAD, Oracle 10g, SQL Server, SQL, UNIX.

Confidential, NJ

QA Tester

Responsibilities:

• Creation of Test Cases in Test Director/Quality Center.
• Migrated test cases from Test director to Quality Center .
• Worked with the Business analysts for the creation of the Test cases.
• Execution of the Manual Test cases for the Functional, Systems Integration, Regression and Smoke Test efforts of the project.
• Documentation of the Test results.
• Creation of the Defect reports.
• Involved in the Defect review meetings with the Development team for the resolution of the identified bugs.
• Analyzed the Functional specifications and requirement documents to develop test cases.
• Interacted with Business people and Developers to test according to their requirements.
• Reviewed requirements and provided solutions to Management teams.
• Involved in Test Case Preparation, Execution and Validation
• Interacted with programmers to identify and resolve technical issues.
• Participated in Walkthrough and defect report meetings periodically.
• Created Business Flows using Visio to give the weight age for the test cases.
• Used Quality Center for generating requirements, test plans, test sets, and for Reporting Defects.
• Responsible to convert the manual test cases into Test Scripts and execute them using QTP
• GeneratedSQL queriesto validate the data in the database.
• Managed Object Repositories of all Automated Tests

Environment: Test Director, Quality Center, QTP, Windows NT, ASP.NET, SQL Server, XML, HTML, MSOffice.