SUMMARY

• Over 8+ years of ITexperience.6+ as a Quality Assurance Analyst in performing Manual and Automation testing in CRM and DWH Applications. And 2 Years of experience in CRM Development.
• Excellent understanding of the Software Test Life Cycle (STLC) and SDLC.
• Proficient in Manual Testing on Siebel CRM and Data warehouse Applications.
• Experience in implementing Quality and Good Knowledge in QA Methodologies.
• Strong analytical experience in developing test cases for GUI, Functional, System, Integration, Regression, Data warehousing Reporting tool.
• Experience on Web services testing using SOAP UI.
• Involved in Black Box and White Box Testing.
• Supported Production Team in Providing SQL s To extract data for monthly reports to analyze the Business.
• Experience in developing and schedule batch jobs to run SQL statements on Production
• An efficient and Result Oriented Coordinator for testing team and Business Users.
• Keen to learn and implement new methodologies, tools and techniques.
• Proficient in Word, Excel, Microsoft office, PowerPoint.
• Self Motivated, Strong teamwork skills and the ability to communicate with all management levels.
• Proven ability to work in complex testing projects and in the overall enhancement of software product quality.
• An efficient and Result Oriented Coordinator for Testing team and Business Users.
• Proficient in GUI Testing, Sanity Testing, Smoke Testing, Black Box and White box testing.
• Hands on experience on scripting languages such as VBScript, Java scripting.
• Have experience in Agile (SCRUM) development models.
• Excellent knowledge and working experience in Requirement Analysis, Test Execution, Test Results Analysis, Defect tracking, Management and Reporting.
• Hands on experience in Software Testing process which includes Executing tests, Test Reports and Defect Tracking.
• Having good experience in Siebel tools.
• Having experience in Task Based UI.
• Having Experience in Integration and Workflows.
• Having experience in eScript.
• Having Knowledge in EAI and BRP.

TECHNICAL SKILLS

Siebel Ver: Siebel7.5, Siebel 7.7,siebel7.8.siebel 8.0

Testing Tools: QTP.

Defect Tracking Tools: Quality Center, Bugzilla

Languages: VBScript, HTML/CSS/JavaScript

Data base: Oracle,Sql Server

Operating System: Windows 98, MS - DOS, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Sunnyvale

QA Analyst

Responsibilities:

• Gathered application information from Business Area Managers (BAM) developed test cases based on FRD.
• Developed and implemented test cases using Functional Specification and Test Requirements.
• Executed Critical, Functional and GUI test cases.
• Coordinated with the development and requirements groups to resolve and escalate testing issues.
• Ran SQL scripts to extract data from the database.
• Developed and scheduled batch files to run SQL statements to extract the data from the Database.
• Modified SQL statements according to client requirements to extract the data from for monthly reports for business analysis.
• Involved in functional testing, black box testing, negative testing, compatibility testing.
• Conducted manual execution of test cases evaluated the results with actual results based on results prepared Test Matrix.
• Prepared test plan for client side verifications and validations.
• Tested the application using the Scrum (Agile) methodology.
• Performed regression tests on the application to assure proper functionality of the site after new builds.
• Logged discrepancies and coordinated their resolution with the development team.
• Participated in daily, weekly meetings and technical reviews. Prepared reports showing the testing efforts.
• Updating the test cases with the valid product changes from Business requirements.
• Communicating daily status to the client.
• Giving training to new team members.

Environment: Siebel, Eclipse, SQL Server 2005, XML,HTML, SOAP UI, windows XP Quality center,Bugzilla.

Confidential, New York, NY

QA Analyst

Responsibilities:

• Communicating daily status to the client.
• Updating the test cases with the valid product changes from Business requirements.
• Wrote test cases, expected results as per business requirements
• Coordinating with offshore team.
• As a Team Member was responsible for System study for test requirements executing the test cases - Manual Testing and Automation.
• Reviewed requirements documents to prepare the Test Cases and developing Test scripts.
• Performed Smoke testing of the application.
• Performed Functional Testing, Regression testing, System Testing and adhoc testing of application for every new build released.
• Used Quality Center as bug tracking tool to report bugs found in testing
• Produced Test Metrics showing the number of test cases executed, number passed, number failed and number left to execute in weekly meetings.
• Used SQL Server and developed SQL Queries to perform back end database testing.
• Coordinated with developers discussed the issues for quick results.
• Preparation of Weekly Status Report
• Knowledge Transfer and support to the new joiners.

Environment: Siebel, SQL Server 2005, XML,HTML, windows XP Quality center.

Confidential

Tester

Responsibilities:

• Developed and implemented test cases manually using Functional Specification and Test Requirements.
• Performed various kinds of testing like functional, system, regression, integration, smoke, ad-hoc, end-to-end, browser compatibility etc.
• Executed Critical, Functional and GUI test cases.
• Coordinated with the development and requirements groups to resolve and escalate testing issues.
• Test cases executed in Development, Staging, and Production Environments.
• Ran SQL scripts to extract data from the database.

Environment: DWH, SQL Server, windows XP Quality center.

Confidential

Tester

Responsibilities:

• Developed and implemented test cases manually using Functional Specification and Test Requirements.
• Performed various kinds of testing like functional, system, regression, integration, smoke, ad-hoc, end-to-end, browser compatibility etc.
• Executed Critical, Functional and GUI test cases.
• Coordinated with the development and requirements groups to resolve and escalate testing issues.
• Test cases executed in Development, Staging, and Production Environments.

Environment: DWH, SQL Server, windows XP Quality center.

Confidential

Siebel Developer

Responsibilities:

• Application support Given fixes to production Related issues,
• Monitoring and Rerunning CTRL+M Jobs,
• Data extraction from production and processing as Reports to send Business.
• Performing Production Activities,
• Enhancements Related to Task based UI,
• Enhancement of Common Front End Modifications.
• Consolidation of all the minor requirements from the business and implement the same as one release,
• Knowledge in BRP.
• Implemented Audit Trail Functionality.
• Worked with administrator in creating extension columns to existing tables in order to meet business needs.
• Provided post upgrade Production support and responsible for implementing the Enhancements for three major releases.
• Used built-in Business Service objects as well as created Custom Business Services using eScript language.
• Preparing Queries for data Extraction for Reports

Confidential

Siebel Developer

Responsibilities:

• Enhancement of Common Front End Siebel sales
• Consolidation of all the minor requirements from the business and implement the same as one release.
• Implementation of requirements catering to changes in screens, configuration
• Configuration of UI layer and BO layer as per the client's requirements.
• Creating links between business components.
• Created calculated fields and used search specifications.
• Creating multi value fields by using multi value links.