SUMMARY

• Senior Software Quality Assurance Tester with 7+ years of experience in full development life cycle involving analysis, testing, documentation, implementation.
• 7+ years of IT experience in implementation and testing of various client/server and desktop and web - based applications.
• 5 Years of extensive professional experience as a Quality Assurance Tester.
• Participated in parts of Development and Coding in the projects.
• Good understanding of software development life cycle (SDLC), Testing strategies.
• Well versed with Commodity Maturity Model (CMMi) Levels.
• Involved in variety of projects performing Manual and Automation Testing.
• Strong analytical and problem solving skills, excellent communication skills, presentation skills and a good team player.
• Proficient in writing Test Plans, Test Strategy, Test Scenarios, developing and maintaining Test Cases based on Software Requirement Specifications.
• Excellent knowledge and working experience in with test planning, test execution and test results analysis.
• Good knowledge of applications development and ability to develop Test scripts.
• Analyzing and troubleshooting potential defects and documenting all test results including problems and defects.
• Reporting and tracking status of resolution and escalating as necessary.
• Feedback discussion with team/management and confirming to make necessary changes conducted independent verification testing.
• Experience in testing data saved in the database using SQL statements, with the data entered through Front end.
• Experience in verifying log files on the servers when testing the application for exceptions or errors.
• Strong experience in all levels of Testing such IntegrationTesting, Functional Testing, System Testing, Regression Testing and User Acceptance Testing(UAT), Black box testing, Browser testing, Positive Testing, Negative Testing.
• Has good domain knowledge of Technology, Sales, Health Care and Media Industry.

TECHNICAL SKILLS

Testing Tools: QA Wizard 4.0.5, QTP, Load Runner, SoapUI, HPServiceTest. Bug Tracking Tools HP Quality Center 9.2, JIRA, Bugzilla.

Manual Testing: Black Box, White Box, System, Integration, Regression, Performance and Acceptance Testing.

Programming Languages: Java, C, C #, SQL, PL/SQL, HTML, XML.

Scripting Languages: VB Script, XML

Operating System: Windows 95/98/2000/XP, UNIX, MS DOS

Databases: Oracle 9i, 10g, MS SQL Server 2000 and Microsoft Access.

Tools: & Utilities: MS word, MS Excel, MS PowerPoint.

RDBMS Tools: TOAD, SQL * Plus, SQL Navigator.

PROFESSIONAL EXPERIENCE

Confidential, Brea, CA

QA Tester

Responsibilities:

• Involved in work flow design, approval process in UCM (Universal Content Management).
• Customization of defect work flows and other configurations in JIRA based on project needs.
• Involved in preparing Test Plan, Test Data, test scenarios and tests cases for UAT and Regression testing
• Involved in Test planning and test strategy activities and implementing test improvements.
• Develop test cases according to functional requirements.
• Developed Test Plans, Test Scenarios, Test Cases, Traceability Matrix, Test Summary Reports and Test Execution Metrics.
• Planningandtracking theteam activities, tracking and preparingstatus report on weekly basis.
• Reviewingand ensuring the quality of client deliverables.
• Executing test cases and performing gap analysis to ensure that business requirements and functional specifications are tested and fulfilled.
• Analysechange requestsand modify test plans accordingly.
• Responsible for status reporting and test metrics reporting from JIRA, on a daily basis.
• Conduct defect triage meetings with UAT teams, business teams and development teams to discuss and prioritize the changes / defects.
• Develop and execute regression test suite.

Environment: WebLogic Portal 11gR1, Java6, J2EE,JSP, Spring 3.0, Hibernate 3.3, Java Script, Linux, AJAX, SQL, MAVEN, IDM, SOAP, XML, SOAP UI, Web Inject, Star Team, Oracle 11g, WebLogic Server 11gR1, Workshop 11gR1, Windows XP, JQuery, UCM, Spring MVC Portlet, WebServices(SOAP, WSDL) and Visio 2003.

Confidential, Bellevue, WA

QA Tester

Responsibilities:

• Development of standard documentation package (Requirements, Specification, Design, Operations, and Quality Testing Plans).
• Reviewed already created Use Cases, Test Plans and Test Strategy and for new features in Mercury Quality center and associating the test requirements developed in.
• Interviewing Subject Matter Experts (SMEs) and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• Performed extensive manual and automation testing of the Open Development initiative Applications and its functionalities.
• Performed security, smoke & end - to-end testing of the application.
• Drafted test strategies, test plans cases and test scripts for the installation, GUI, functional, Security, Recovery, performance and integration testing for multiple software releases.
• Created different Traceability matrix views to maintain the Traceability of the requirements.
• Performed System Testing to ensure that the compiled software components of the Applications adhere to Project Standards, Performance Criteria and Functional specifications.
• Frequently updated the requirement and defect status as per the current status of the testing project in Mercury Quality center.
• Performed database validations by writing SQL queries to ensure that the database functions as required.
• Actively involved in walkthroughs and meetings with development team to discuss related issues
• Performed validation of the test accounts and the transactions posted to them in the back end environment using XML Request and responses in order automation
• Worked on B2C, B2B, and B2E application modules.
• Validated Tax calculations using Enterprise management tool (ETM).
• Worked on Warehouse management system (WMS) and Vision billing system.
• Worked on Point of sale (POS) system (Netace) to validate the Calling plan changes applying in the backend and also validating if the orders been reached warehouse.
• Extensively involved in testing multiple Change Control Requests.
• Created automation test scripts by using QTP and Mercury Quality Center and used GUI, Bitmap and Text checkpoints in QTP script for validations.
• Involved in web accessibility testing in compliance with existing accessibility guidelines and validated Core metric and HBX analytics tags.
• Lead small to medium size projects, performed project management activities such as planning, sizing, configuration and scheduling activities
• Understanding, troubleshooting and testing Maintenance and involved in finding production issues and support B2C client s website
• Extensively worked on Production change requests and Oncall support for Maintenance every week.
• Using Quality center performed the role of a defect manager for defect logging and tracking. Participated in Defect / Bug review meetings to help developers to understand the problem and setting the severity levels.
• Involved in System, Functional, Integration and User acceptance (UAT) testing. Participated in weekly technical and status meetings and interacted with clients for business clarifications.

Confidential

Responsibilities:

• Attended reviews and walkthroughs to better understand the Requirement documents
• Based on requirement documentation, translated the information to Test cases.
• Prepared Test scripts and Test plans for Company Structure, My Business, etc
• Wrote test plan and created manual test cases for the basic functionality test using Quality Center
• Read the Functional Specification Document and prepared the Test scripts.
• Created test scripts for Functional and Regression Testing.
• Assisted in writing the Test Plan, Test Scripts, and tested Performed Manual Testing on selected functionalities.
• Worked with the different interfaces: in different test phases: System, integration, backout, Shakeout, and GUI testing that are related to the Verizon business
• Validated the Billing system updates and remarks to the Verizon My business
• Performed Database testing and checked the API calls responses from the billing system
• Tested Shareplex updates through the customer information updates
• Performed interface testing between customers that utilize a third party procurement application like Ariba or Hubspan to purchase items via My Business
• Defects are logged using Mercury Quality Center
• Worked in production support for Monthly Maintenance releases
• Participated in the User Acceptance Warranty Testing
• Automated regression scripts using QTP
• Manually tested the application for different browser compatibility such as IE, Mozilla Firefox and Netscape.

Environment: Test Director, XML, QTP 9.0 (Quick Test Pro), Mercury Quality Center, Windows XP, Macintosh, Unix, J2EE, Eclipse, Oracle10g, SQL Server, C#, SQL Navigator, XML spy, Soap UI, Crystal Reports, Python, Microsoft Office, PeopleSoft.

Confidential

QA Tester/Analyst

Responsibilities:

• Performed manual and automation testing.
• Developing test plan and test strategy.
• Review of the test cases written for unit and integration level.
• Identify various scenarios of functional and integration testing manually.

Environment: Java, Struts1.2, Oracle, Mercury Quality Center Test Director, Win Runner and Load Runner, QTP.

Confidential

QA Tester/Analyst

Responsibilities:

• Developed and updated Test plans, Test Scenarios and Test cases.
• Working with Development teams investigating and correcting software bugs and deficiencies based on testing results.
• Duties included documentation, reviewing and analysis.
• Analyzed business needs, user requirement and specifications, formulating changes and identified various test scenarios to make sure that the application is adhering to business standards.
• Involved in defect tracking, defect reporting, analyzing results and documenting using the test director.

Environment: Java, JSP, Struts1.2, Oracle, Mercury Quality Center Test Director, Win Runner and Load Runner, QTP.

Confidential

QA Tester/Analyst

Responsibilities:

• Developed test cases after analyzing the requirement/specification Documents.
• Involved in gathering and discussion of the business functionality with the higher management.
• Performed Manual and Automated testing using different testing strategies.
• Involved in QA and UAT test phases of the project.
• Recording the scripts as per the test cases written.
• Run the unit test cases using Java Code.

Environment: Java, JSP, Struts1.2, Oracle, Mercury Quality Center, Test Director, Win Runner and Load Runner, QTP.