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Senior Qa Analyst Resume

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SUMMARY

  • Over Eight plus years of diversified experience as a Quality Assurance Engineer in QA Methodologies and QA testing of various Application Systems using both Automated and Manual testing techniques for both Web and Client/Server based applications.
  • Documenting and Reviewing Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) and coordinating with developers in writing Test Plans and formulate Test Cases
  • Experience in Data Analysis, Data Validation, Data Cleansing, Data Verification and identifying data mismatch.
  • Experience working with Agile, RUP, Scrum, Waterfall testing methodologies
  • Have extensive knowledge of building test frameworks for n - Tier Architectures and Object Oriented Applications.
  • Proven experience with Manual and Automated Testing Tools such as Win Runner, Mercury Quality Center, Test Director, Load Runner, Quick Test Pro.
  • Strong business understanding knowledge of Financial and banking, Health Insurance, Manufacturing and Pharmaceutical Projects. Very good at bug-reporting and bug-tracking using the test management tool like Test Director and Bugzilla.
  • Created ETL test data for all ETL mapping rules to test the functionality of theInformaticagraphs.
  • Proficient in backend testing with using Oracle & SQL on Windows operating systems.
  • Extensive experience in functional testing, unit testing, integration testing, regression testing, black box testing, GUI testing, back-end testing, browser compatibility testing, in different stages of Software Development Life Cycle (SDLC).
  • Have strong knowledge ofhealthcare terminologyand extensive experience working on healthcare projects. Specialized experience in healthcare insurance domain. Profound understanding of insurance policies likeHMO and PPOand proven experience with HIPPA 4010/5010 EDI transaction codes such as270/271(inquiry/response health care benefits),276/277(Claim status),999(Functional Acknowledgment)
  • Good working knowledge of Automation tools like QTP, Load Runner, and Expertise in QTP in running scripts for Functional and Regression Testing.
  • Tested UNIX shell scripts written for ETL Processes to schedule workflows on Autosys.
  • Experienced in performing Data Driven Testing using parameterization in Quick Test Pro, to test the application with different sets of data.
  • Experience in Business Intelligence testing in various reports usingCognos,Business Objects.
  • Exceptional Analytical, Programming and Debugging Skills.
  • Hands on experience in writing test plans, test cases, developing and maintaining test scripts.
  • Experience working with open source testing tools and technologies
  • Excellent Communication and Leadership skills. Self-motivated, quick learner.

TECHNICAL SKILLS

Technologies: XML, XSL/XSLT, UML, Hibernate, SQL, SOA and Web Services

Project Methodologies: Agile, RUP, Scrum, Waterfall

Testing and bug tracking: Mercury Quality Center, Quick Test Pro, Test Director, Load Runner, Bugzilla, Clear Case, Clear Quest, and JIRA.

ETL Tools: Informatica 9.1,8.6, Abinitio, and Datastage 7.0 and 8.0

Scripting Languages: VBScript, Shell Script

Databases: DB2,Oracle 10g, Oracle 8i/9i, MS SQL, VSAM,MySQL and Teradata

Web Servers: Apache, IIS

Application Servers: Web Sphere 6.1, Web Logic 6.1, Tomcat 5.x, JBoss 5.2.x

Operating System: Linux/Unix, Solaris, Windows NT/XP/server 2003

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst

Responsibilities:

  • Created test plans and reviewed and updated all test cases in Excel and managed the Requirements Traceability Metrics.
  • Involved in End to End testing of ACA renewals for Small group market segment for IL, TX, OK, NM states.
  • Executed the tests to verify the web GUI using Quick Test Pro.
  • Troubleshooting, resolving and escalating data related issues and validating data to improve data quality.
  • Executing ofManual Scripts. Defect logging and Bug Tracking through an interface withHP Quality Center.
  • Extensively tested the Business Objects report by running the SQL queries on the database by reviewing the report requirement documentation.
  • Used Agile testing methodology for achieving deadlines in UAT.
  • Designed and developed automation test scripts using QuickTest Professional and managed testing activities using Mercury Quality Center.
  • Involved in manually testing various modules of the application to ensure application stability and functionality.
  • Used checkpoints to check properties of various objects using QuickTest Professional.
  • Performed data drive testing to validate the same set of operation with different set of data.
  • Involved in maintaining and uploading the QTP Scripts to Quality Center.
  • Executed automated test scripts, analyzed the results and reported bugs in Quality center.
  • Validated the whole application in QA Production Environment.
  • Performed System Testing, Functional Testing, Sanity Testing, Regression Testing and Usability Testing. Used manual and automated scripts for testing the Application.
  • Validated whether user interface is functional: buttons working, page flows correct, data viewable.
  • Tested Canned/Ad-hoc reports using Business Objects Reporter functionalities like Cross Tab, Master Detail and Formulas, Slice and Dice, Drill Down, variables, filters, conditions, breaks, sorting, @Functions, Alerts Cascading Prompts and User Defined Objects.
  • IntegratedQualityCenterwith external sources such as Excel, Requisite Pro, Word, etc.
  • Performed Cross-Browsing testing to verify if the application provides accurate information in different (IE, Netscape, Firefox, Safari) browsers.
  • Extensively used SQL Queries to perform Back End Testing.
  • Database Validation (SQL) to check the updated data in the Database
  • Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports.

Environment: HP Quality Center 10, QTP, SQL, PL/SQL, Business Objects, UNIX, Teradata V2R6, Java, Oracle.

Confidential, SFO

Senior QA Analyst

Responsibilities:

  • Conducted Use Case Review sessions with business stakeholders.
  • Created Test plans and performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using HP Quality Center.
  • Performed Manual Testing on different Modules of the Application by executing the Test Cases.
  • Created test scenarios, test data according to the test cases.
  • Validated both Wachovia and Confidential application
  • Organized the test cases in HP Quality Center for traceability and monitored test results, tracked defects and communicated them using HP Quality Center.
  • Involved in manually testing various modules of the application to ensure application stability and functionality.
  • Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images.
  • Designed Functions Library, Functions, Subroutine's, Common functions, Utilities functions, Regular Expressions and Environmental variables using QTP in VB scripts.
  • Created Recovery Files using Recovery Scenario Manager, associated the recovery scenarios to tests to instruct QTP with specified trigger action on unexpected event/popup.
  • Validated whether Account history data is coming correctly from Hogan system.
  • Validated whether account balances are displayed from Hogan system.
  • Mapped the custom objects to the standard objects where necessary, and inserted GUI, Bitmap and Text checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Pro (QTP).
  • Designed Functions Library, Functions, Subroutine's, Common functions, Utilities functions, Regular Expressions and Environmental variables using QTP in VB scripts.
  • Executed automated test scripts, analyzed the results and reported bugs in Quality center.
  • Modified and Executed automated and manual test scripts for different modules using QTP.
  • Created repeatable user defined functions and stored them as function libraries (.vbs files).
  • Validated whether account number is in closed or open status in Hogan.
  • Validated the whole application in UAT and Production Environment.
  • Documented the errors using HP Quality Center and tracked them to completion by communicating and co-coordinating with the development as well as the support group.
  • Performed database testing to validate database using TOAD.
  • Reviewed data from Back End to Front End of the application using SQL statements.

Environment: HP Quality Center 9.2, Quick Test Pro, SQL, Oracle, Mainframe, MS-Office, MS-Project.

Confidential, Chicago, IL

Senior QA Analyst

Responsibilities:

  • Conducted Use Case Review sessions with business stakeholders.
  • Created Test plans and performed manual testing of the application to test the system for both the functional and business requirements for positive and negative scenarios using HP Quality Center.
  • Performed Manual Testing on different Modules of the Application by executing the Test Cases.
  • Created test scenarios, test data according to the test cases.
  • Executing ofManual Scripts. Defect logging and Bug Tracking through an interface withHP Quality Center.
  • Organized the test cases in HP Quality Center for traceability and monitored test results, tracked defects and communicated them using HP Quality Center.
  • Involved in manually testing various modules of the application to ensure application stability and functionality.
  • Created Test data and Test Scenarios in UAT Environment.
  • Validated the whole application in UAT and Production Environment.
  • Linked the test cases and defects inHP QualityCenterand generatedreports.
  • Documented the errors using HP Quality Center and tracked them to completion by communicating and co-coordinating with the development as well as the support group.
  • Involved in project customization using Mercury OTA API.
  • Performed the automation of test scenarios for functionality, GUI and Regression testing using QTP.
  • Automated test cases using Quick Test Pro for regression testing and data driven testing to extend the testing coverage.
  • Used the Datastage Designer to develop various jobs processes for extracting, cleansing, transforming, integrating, and loading data into data warehouse database.
  • Extensively used Output and Checkpoint for verifying the UI properties and values using QTP.
  • Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images.
  • Performed Regular Expressions to work with dynamic object properties in the AUT using Quick Test Pro.
  • Documented the errors using Mercury Quality Center and tracked them to completion by communicating and co-coordinating with the development as well as the support group.
  • IntegratedQualityCenterwith external sources such as Excel, Requisite Pro, Word, etc.
  • Developed and executed mainframefront-end backend and web test scripts.
  • Conducted Weekly Bug's Status Meetings along with QA and Development team.
  • Manually manipulate data directly from Oracle database using SQL.
  • Performed database testing to validate database using TOAD.
  • Reviewed data from Back End to Front End of the application using SQL statements.

Environment: HP Quality Center 9.2, Mainframe, Quick Test Pro. MS-Office, MS-Project.

Confidential, New York City, NY

QA Analyst

Responsibilities:

  • Created test plans and reviewed and updated all test cases in Excel and managed the Requirements Traceability Metrics.
  • Manually tested various modules of the application to ensure application stability and functionality.
  • Created and executed manual test cases.
  • Interacted with the Business Analysts and key stake holders and clarified the requirements that were inconsistent and ambiguous.
  • Executing ofManual Scripts. Defect logging and Bug Tracking through an interface withMercury Quality Center.
  • Performed the automation of test scenarios for functionality, GUI and Regression testing using QTP.
  • Automated test cases using Quick Test Pro for regression testing and data driven testing to extend the testing coverage.
  • Extensively used Output and Checkpoint for verifying the UI properties and values using QTP.
  • Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images.
  • Performed Regular Expressions to work with dynamic object properties in the AUT using Quick Test Pro.
  • Documented the errors using Mercury Quality Center and tracked them to completion by communicating and co-coordinating with the development as well as the support group.
  • Developed and executed mainframefront-end backend and web test scripts.
  • IntegratedQualityCenterwith external sources such as Excel, Requisite Pro, Word, etc.
  • Performed Cross-Browsing testing to verify if the application provides accurate information in different (IE, Netscape, Firefox, Safari) browsers.
  • Analyzed business requirements with perspective to Black Box Testing, business process and system architecture/ design and converted them into functional requirements
  • Actively participated in enhancement meetings to investigate software bugs and interacted with developers to resolve technical issues.
  • Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports.
  • Developed SQL Queries to query the database to test the back end process of the application.
  • Retrieved data from the Oracle database, performed frequent updated and validated the source data.

Environment: Quality Center, QTP, Java, SQL, Mainframe, VSAM.

Confidential, Bloomington, MN

EDI Analyst

Responsibilities:

  • Created and executed the Test plans and Test cases.
  • Created Test Plan and used it in conjunction with the Test Cases and Test Procedure which ensures the Quality and reduces the risk of failure.
  • Performed manual and automated tests to conduct functional and regression tests on the application.
  • Performed validation of the test cases to ensure that all the requirements were being satisfactorily met.
  • Attended the requirements gathering meetings for interpreting the changes on 4010 EDI-X12 to 5010 EDI-X 12 transition for all Transaction types in the Health Claim arena.
  • Involved in testing HIPAA EDI Transactions and mainly focused on PA and Eligibility Transactions.
  • Transactions focused on were270,271, 834, 835,and837..
  • Writing custom functions and verifications to handle dynamic objects (Descriptive Programming) and used/maintained object repositories using Quick Test Professional.
  • Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images using Quick Test Professional.
  • Performed automation and regression testing using Quick Test Professional and analyzed reports.
  • Develop functional/regression automated testing solutions using Quick Test Professional, traditional Quick Test Professional framework, and/or data driven techniques.
  • Performed backend testing by creating database checkpoints using Quick Test Pro.
  • Worked Extensively with Inbound837I and 837P, 835s (Out bounds)claims processing systems.
  • Performed Backend database verification manually and implemented Quick Test Pro to automatically verify database with the values entered during automation testing.
  • Performed database testing to validate database using TOAD.
  • Developed SQL Queries to query the database to test the back end process of the application.
  • Specialization includes Performance testing, Functionality Testing, Regression Testing, GUI Interface, Integration/System Testing, User acceptance testing on both Web and Client/Server based applications.

Environment: UNIX, Oracle, MS Excel, Mercury Quality Center 8.2, BizTalk, TIBCO SQL Server, Quick Test Pro.

Confidential, Woonsocket, RI

QA Analyst

Responsibilities:

  • Served as subject matter expert for the Development team and Quality Assurance teams during the development lifecycle.
  • Organized the test cases in Mercury Quality Center for traceability and monitored test results, tracked defects and communicated them using Mercury Quality Center.
  • Extensively performed functional backend testing.
  • Followed RUP as the overall development Process.
  • Designed and executed all the Test Cases using Quality Center.
  • Retrieved the data from the database using complex SQL queries, and verified the data integrity, data domain rules.
  • Collected the Status of the test execution and defect reports from Quality Center.
  • Reported the bugs and tracked the defects using Quality Center.
  • Submitted weekly status report showing the percentage of applications tested and detailed reports of the bugs, pass-fail report.
  • Prepared System Test Plan and Test Cases based on Business Requirements and the Use Case documents.
  • Logged and tracked defects in bug tracking tool Bugzilla and verified resolution of software and specification defects.
  • Created Daily Status Reports Test Incident Reports and Test Summary Report.
  • Prepared UAT Test plan and coordinated UAT with stakeholders and business users.

Environment: Mercury Quality Center, MS SQL Server, Bugzilla, MS-Office, MS-Project.

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