SUMMARY

• 9 years of IT experience in Quality Assurance and Software testing.
• In depth knowledge of software development life cycle (SDLC) and testing methodologies.
• Extensive experience in Functional testing, System testing, Integration Testing, Regression testing and UAT on Client/Server applications and Web based applications.
• Hands - on experience with HP Tools - QTP, Load Runner, Quality Center and Win Runner.
• Experience in Quality Assurance methodologies like Waterfall, V- Model, Agile, TDD and RAD
• Performed Load/Stress/Performance/Volume testing using manual and automated testing.
• Strong experience in analyzing and reviewing business requirements documents, functional specification documents and system specification documents.
• Experienced in interacting with business analysts and developers to gather and analyze the user requirements.
• Expertise in developing and executing - test strategies, test plans and test scripts.
• Expertise in Problem severity analysis, Defects logging, Defects tracking and Defects reporting using Quality Center and Team Foundation Server (TFS).
• Experienced in setting up test environment, defining test metrics and creation of test data.
• Proficient in Black Box testing, White Box Testing and Gray Box testing techniques.
• Extensive experience in testing backend applications that includes Oracle, Sybase, MySQL and DB2.
• Experienced in B2B, Pharmaceutical, Health Care, Insurance & Financial domains.
• Ability to work independently or as a team member, attention to detail, problem solving and multi tasking. Quick learner and able to work under pressure to meet deadlines.
• Excellent written and verbal communication skills, able to work with minimal supervision.

TECHNICAL SKILLS

OS: Unix, Linux, Windows 7/XP

Hardware: HP-9000, Sun, Intel, IBM PC

Testing Tools: QTP 11.x, Load Runner 11.x, Quality Center/ALM 11.x, Selenium

Languages: C,C++,Java, SAS,SQL,PL/ SQL, VB.net, TSL, Python

Web Technologies: J2EE, Servlets, JSP, EJB, Struts, XML, XSLT, ASP, ASP.net, HTML, DHTML, SHTML, JavaScript and VBScript.

Front End Tools: Visual Basic, Microsoft Visual Studio.net, Visual Studio, Microsoft FrontPage

Version Control Tools: PVCS Version Manager, IBM Clear Case, MS-TFS

Enterprise Software/CRM: Siebel, Oracle Financials 11i, SAP, Salesforce

Web Server/Application Server: WebSphere, WebLogic, IIS, Tomcat

Databases: Oracle 10/11g, DB2, Sybase

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Senior QA Analyst/ Team Lead

Responsibilities:

• Reviewed and Analyzed business requirements documents, functional specification documents and system specification documents.
• Attended meetings with business analysts and developers in analyzing and understanding Encounter Management System.
• Interacted with business analysts to gather the requirements.
• Performed Sanity testing, System testing, Functional testing, Integration testing, Web testing, and GUI testing.
• Used Quality Center for generating Requirements, Test Sets, and Test Plan and for reporting defects.
• Created test scenarios for System testing and Regression testing.
• Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT.
• By using Execution Grid, run all manual and automated test cases in Quality Center.
• Extensive experience in End to End and Black box testing and involved in executing SQL queries for back-end testing.
• Logged the defects in QC and retested the application after the defects are fixed
• Used Quick Test Pro (QTP) to expand test scenarios to catch more bugs and improve quality.
• Involved in developing automation scripts for functionality related applications like 401K plan retirement plans, contribution election, funds, withdrawal, investments and loans.
• Created QTP scripts with reusable and external Actions and, called functions in Actions.
• Developed automation scripts using selenium.
• Developed End to End test scenarios based on technical process flows.
• Developed End to End test cases based on requirements/User Stories.
• Involved in execution of test cases and report the test outcomes.
• Involved in reporting and tracking the defects through QC-ALM.
• Performed data preparation activities to support testing.
• Worked with business partners on reviewing of UAT test cases prior to testing.
• Worked with vendors (QA, Development Team) to analyze test issues/defects.
• Reviewed vendor system and integration test results.
• Participated in SCRUM and other cross functional meetings.

Environment: Manual Testing, QTP 11.0, Selenium, Unix AIX.NET, Java, J2EE, CRM, IBM Web Sphere 8.0, DB2, IBM HTTP Server, Quality Center 11.0/ALM, HTML, Java Script, SharePoint, SQL, Toad, PL/SQL, Oracle 11g, Web Services.

Confidential, Lakewood, CO

Senior QA Analyst

Responsibilities:

• Reviewed and Analyzed business requirements documents, functional specification documents and system specification documents.
• Attended meetings with business analysts and developers in analyzing and understanding the requirements.
• Interacted with business analysts to gather the requirements.
• Involved in coordinating test data with different teams.
• Involved in creating test cases for multiple applications which includes .net, Java, CRM applications.
• Developed SQL queries to check the database automatically and checking the data integrity in accordance with business standards of the company.
• Participated in requirements walkthroughs, kick-off meetings, and Project Post-Mortem meetings.
• Involved in complete back end testing using Toad.
• Used TOAD for SQL Server to write SQL queries for validating constraints, indexes.
• Executed and managed test cases and reported bugs in Quality Center 11.0.
• Used Agile testing methodology for achieving deadlines in UAT.
• Formulated methods to perform Positive and Negative testing against requirements.
• Involved in validating Target data in Data Warehouse and Data Marts which are transformed and loaded using Informatica Power Center.
• Performed Integration Testing and Batch Testing in QTP.
• Written SQL queries for checking the Data Transactions and Database Integrity in Oracle
• Interacted with end users and business groups to obtain specific system requirements and developed business and technical specifications.
• Used Test Director to track, review, and report defects.
• Generated detailed reports on the pending bugs, pass-fail report, and comparison chart.
• Participated in requirements walkthroughs, kick-off meetings, and Project Post-Mortem meetings.
• Prepared scripts, running tests, Analyzing results in Load Runner 9.1 for performance testing.
• Involved in sending the Data Warehouse Quality report to the QA manger on weekly basis for Caliber data mart.
• Developed, maintained and executed test artifacts - test strategies, test plans and test cases.

Environment: Manual Testing, QTP 11.x, Selenium, Siebel CRM, Unix AIX,IBM Web Sphere 8.0, DB2, IBM HTTP Server, Quality Center 11.0/ALM, SharePoint, SQL, Toad, PL/SQL, Oracle 11g, Web Services.

Confidential, Herndon, VA

Senior QA Analyst

Responsibilities:

• Reviewed and Analyzed business requirements documents, functional specification documents and system specification documents.
• Worked with users and Analyst for requirements and business process.
• Attended meetings with business analysts and developers in analyzing and understanding the requirements.
• Developed, maintained and executed test artifacts - test strategies, test plans and test cases.
• Used selenium for functionality automation testing suite.
• Provided estimates and creating tasks for sprints.
• Involved with defect management using tool called rational Cleat Quest.

Environment: Manual Testing, Selenium, Oracle 10g, Quality Center 9.0, Sybase, Unix, SQL, Toad, Rational Clear Case, IBM Clear Quest, SharePoint, PL/SQL, XML.

Confidential, Chattanooga, TN

Sr. QA Analyst

Responsibilities:

• Reviewed and analyzed the business requirements documents, functional specification documents and system specification documents.
• Attended meeting with the business analysts and developers in analyzing and understanding the LPS and CMS.
• Interacted with the business analysts to gather the requirements.
• Developed, maintained and executed test artifacts- test strategies, test plans and test cases.
• Used TOAD to write SQL queries for validating constraints, indexes in Oracle DB.
• Involved in executing VB Scripts using QTP Expert View.
• Worked on with Object Repository where properties of objects are stored under respective logical name.
• Performed Data Driven testing, Inserted check points to check properties of an object using QTP
• Used QTP integrated environment like Data Table, Actions, and Recovery scenarios.
• Reviewed the test cases with the business analysts and product owners.
• Mapped the test cases to the business requirements - traceability matrix.
• Performed manual and automation testing on LPS.
• Performed manual testing on Drupal CMS - functional testing, system testing, regression testing and UAT.
• Performed static testing on the LPS system documents.
• Developed and executed automated test scripts on LPS using QTP.
• Performed data validation testing on (LPS, Drupal CMS) databases - MySQL using SQL.
• Logged and reported the defects in Team Foundation Server (TFS).
• Prepared test environment set up, maintained test metrics and created test data.
• Attended QA Team meetings with QA manager and QA analysts to work on the continuous improvement of quality of the LPS and Drupal CMS by implementing best practices.
• Mentored Junior QA Analysts to understand the Loan Processing System and Drupal CMS functionality and QA Processes.
• Attended Planning meetings to discuss the user stories to be developed for the current sprint with the Product Owner, Scrum Master, Dev team and QA team.
• Involved in sizing of the user stories in the planning meeting with the team.
• Attended Scrum daily to discuss the tasks progress for that particular sprint.
• Attended Retrospective meetings to discuss in improving the future sprint releases.

Environment: Manual Testing, QTP 10.0, Selenium, Oracle 10g, Quality Center 9.0, Sybase, Unix, SQL, Toad, Rational Clear Case, SharePoint, PL/SQL

Confidential, Towson, MD

QA Analyst

Responsibilities:

• Reviewed and analyzed the business requirements documents, functional specifications documents and system specification documents.
• Document detail test plans, test cases expected results and tracing the test cases to the requirements
• Actively participated in the pre-testing that included review of the requirement documents, studying the use cases for developing test plans and collection of test data
• Designed and Documented Test Procedures and Test Cases for user acceptance, functional and integration testing
• Document manual testing and keep track of defects found during testing
• Discuss defects with analyst and change board management then taking decision about change
• Given Access to end users for acceptance testing by them and sending defect report to developers
• Participated in weekly review meetings to report the documented test metrics and defects found in the System
• Making defect reports and meeting with developers and business analyst to describe them about defects found in system
• Checking database if data is updating in source database and making reports on the updated databases if reports are giving correct information
• Interacted with the DBA and database developers to check the necessary items required for the installation of the attribution engine - schemas, table spaces, DDL’s, indexes, views, stored procedures, insert scripts.
• Performed functional testing, system testing and regression testing on common components.
• Performed automated installation of the Intellisource Engine (2.0) for common components through Korn shells (Unix shell scripting).
• Performed installation testing of the attribution engine in QA and Production sandbox.
• Involved in doing performance testing of the attribution engine and Quality rules engine on Unix servers.
• Logged and reported the defects in Soft Track.
• Maintained documentation of the installation and testing process of the attribution engine.
• Prepared test environment set up, created test data and maintained test metrics.
• Attended QA Team meetings with QA manager and QA analysts to work on continuous improvement of the quality of the products by applying best practices.
• Mentored Junior QA’s in understanding the common components functionality and QA Processes.
• Attended scrum meetings to discuss the tasks progress during the sprint.

Environment: Manual Testing, QTP, Selenium, Oracle 10g, Quality Center 9.0, Sybase, Unix, SQL, SQL Navigator, PL/SQL

Confidential, NYC, NY

QA Analyst

Responsibilities:

• Reviewed and analyzed the business requirement documents, functional specification documents and system specification documents.
• Attended meetings with the business analysts and developers in analyzing and understanding the single broker voting system functionality.
• Developed and executed - test plans, test strategies and test cases.
• Review the test cases with product owners and business analysts.
• Mapped the test cases to the requirements - traceability matrix.
• Performed manual and automated testing on single broker voting (SBV) system.
• Performed functional testing, regression testing, system testing and user acceptance testing on the SBV.
• Created and executed automated test scripts using QTP.
• Performed data validation testing on SBV database (Oracle) using SQL.
• Logged and reported the defects in Quality Center.
• Maintained documentation of the testing process of the SBV system.
• Prepared test environment set up, created test data and maintained test metrics.
• Attended QA team meeting with the QA manager, QA Lead and QA Analysts to work on continuous improvement of the system quality by implementing best practices.
• Coached Junior QA’s in understanding the SBV functionality and QA Processes.
• Attended the daily scrum meetings with business analysts and developers to discuss the status of the release for the current sprint.
• Communicated the defects to the developers through MS-Outlook.

Environment: Manual Testing, QTP 11.0, Selenium, Oracle 10g, Quality Center 9.0, Sybase, Unix, SQL, Toad, Rational Clear Case, SharePoint, PL/SQL

Confidential, Lakeland, FL

QA Analyst

Responsibilities:

• Reviewed and analyzed the business requirement documents, functional design documents and system specification documents.
• Developed and executed - test strategies, test plans and test cases.
• Attended meetings with business analysts and track leads in understanding the EnterpriseRX system.
• Reviewed the test cases with the business analysts and track leads.
• Mapped the test cases to the requirements - traceability matrix.
• Involved in manual testing and automated testing on the Enterprise RX system.
• Performed functional testing, system testing, regression testing and user acceptance testing on Enterprise Rx.
• Used Keyword driven test automation framework for automating the EnterpriseRX system.
• Developed and executed automated test scripts for Workflow track using QTP and VBScript.
• Developed global functional library, component scripts, core scripts and driver scripts using VBScript.
• Performed manual testing on Supply Chain track and Interface track.
• Performed backend testing on EnterpriseRX database (Oracle) using SQL.
• Performed ETL testing on conversion track.
• Performed data migration testing from source system (PDX) to target system (EnterpriseRX).
• Logged the defects in Quality Center.
• Used UNIX shell scripts to automate the data loading in the target system.
• Prepared test environment set up, created test data and maintained test metrics.
• Attended QA team meeting with the QA manager, QA Lead and QA Analysts to work on continuous improvement of the system quality by implementing best practices.
• Coached Junior QA’s in understanding the SBV functionality and QA Processes.
• Communicated the defects to the developers through MS-Outlook.

Environment: Manual Testing, QTP 9.0, VBScript, Quality Center 9.0, Windows XP, UNIX, JAVA,J2EE, WebSphere 6.0, Oracle 9i, SQL, Toad 9.0,PL/SQL,MS Outlook, Visio 2007, MSOffice 2003.

Confidential, Morrisville, NC

QA Analyst

Responsibilities:

• Reviewed and analyzed business requirements documents, functional specifications documents and system specification documents.
• Attended meetings with the business analysts and developers in understanding and analyzing the portfolio management system functionality.
• Developed and executed - test strategies, test plans and test cases.
• Reviewed test cases with product owners and business analysts.
• Mapped the test cases to the business requirements - traceability matrix.
• Executed tests in individual / batch mode on local & remote machines.
• Performed manual and automated testing on the portfolio management system.
• Performed functional testing, system testing, regression testing and User acceptance testing.
• Developed and executed automated test scripts using QTP
• Comprehended the portfolio management system database by going through database design document and data model diagrams (physical models and logical models) to understand the table structure and relationship between various tables.
• Performed backend testing on portfolio management system database (Oracle) using SQL.
• Logged the defects and results in the Test Director.
• Maintained documentation of the testing process of the portfolio management system.
• Maintained test metrics and created test data.
• Attended QA Team meetings with QA Manager, QA Lead and QA Analysts to work on continuous improvement of the system quality by implementing best practices.
• Communicated the defect to the developers through MS-Outlook.

Environment: Manual Testing, QTP 9.0, VBScript, Quality Center 9.0, Windows XP, UNIX, JAVA,J2EE, WebSphere 6.0, Oracle 9i, SQL, Toad 9.0,PL/SQL,MS Outlook, Visio 2007, MSOffice 2003.

Confidential, Charlotte, NC

QA Tester

Responsibilities:

• Worked on Test Scenario and Test Case Design, Review and Execution based on technical/ functional User Requirements & Change Requests
• Participated in Weekly status meetings, QA Meetings, and Bug Review Meetings
• Prepared Defect Report and involved in Integration, System and Usability Testing
• Performed back-end testing manually on the database by writing complex SQL queries
• Created and published Requirement Traceability Matrix
• Provided day to day execution and project status reports to the QA Lead and Project Manager
• Supported production deployment of applications and performed “functional testing” during the off-hours maintenance windows
• Created test plans, status reporting, best practice utilization, and continuous improvement suggestions throughout the duration of the project
• Adept at performing manual test execution, web services and GUI testing
• Extensive use of SQL queries for backend testing. Used Oracle SQL server, Toad, and tested Oracle applications forms for one of the applications related to E2E environment

Environment: Manual Testing, Java script, Test Director 6.0, Windows XP, UNIX, JAVA,J2EE, WebSphere 6.0, Oracle 9i, SQL, Toad 9.0,PL/SQL,MS Outlook, Visio 2007, MS Office 2003.