SUMMARY

• Over 5+ years of professional experience of IT and Management with extensive experience inQuality Assurance and Software Testing. Experience in testing of Client Server and Web based applications using Manual testing techniques and Automation tools.
• Excellent understanding of Software Development Life Cycle(SDLC)includingAgile (Scrum)/Waterfalland Software Testing Life Cycle(STLC).
• Experience in writingTest Plans, Test Strategy, Test Cases and Requirements Traceability Matrix mentioning all test conditions and eliminated redundancy and duplications.
• Experience in interacting with business analyst, developers to help them base line the requirement specifications.
• Diverse work experience on Sanity testing, Smoke testing, Ad - hoc testing, Functional testing, Regression testing, System testing, Integration testing, Validation testing, Compatibility testing, Security testing, User Acceptance Testing(UAT), Backend testingof stand-alone, Intranet, Web based applications & portals, Client-Server applications.
• Experience in developing functional specs through JAD sessions and user interviews.
• Created Use Case Diagrams and Use Case Specification document (USD).
• Experience in using the Test Management Tools likeHP- Application Life Cycle Management- Quality Center to Write Cases, Execute Test Cases, Log Defects, Track Defects and Prioritize Defects.
• Good Knowledge in Test Automation by using the tools likeQTP (Quick Test Pro Automation execution), Selenium IDE.
• Expertise inBug TrackingandCreating Bug Reportsusing Bug tracking tools likeBugzilla, BugTracker.Net, HP Quality Center and Rational Clear Quest/Test Manager.
• Expertise in applying sound software testing techniques and principles to reducedefects, improvequality and enhance business success.
• Familiarity with different aspects of Facets Implementation lifecycle.
• Experience with Medicare insurances in HIPAA ANSI X12 formats including 270/271, 276/277, 835, 837, 997 and NSF formats for interfaces and images to third party vendor applications.
• Worked with various teams and data-architects from QA prospective to come up with processes extraction, transformation and loading the data into data marts.
• Experience inRDBMS/ Multidimensional technologies likeOracle, MS SQL Server,IBM DB2andMySQL. WritingSQL queriesto performdata driven tests, Data reports and involved in Database integrity testing.
• Experienced in testing theDashboard’sandScorecards.
• Actively involved in developing, executing and managing User Acceptance Testing (UAT).
• Experience in Microsoft Office Tools (MS Word, MS Excel, MS Project, MS Visioand MS Power Point).
• Working experience in a cross-functional team environment/different geographical locations teams.
• Effective team player, self-motivated, capable of adapting to new technology, strong problem solving and analytical skills, inter-personal communication skills with a desire to achieve specified goals.

TECHNICAL SKILLS

Process/Modeling Tool: SDLC, RUP, Agile, Test Director, UML, MS Visio, Clear Quest, QuickTestPro, Win Runner, Load Runner, HP Quality Center (ALM), Rational Reuisite Pro, SQL Navigator, Bugzilla, Facets 4.7

Operating Systems: Windows 95 / 98 / NT / 2000/7/XP/ Vista, UNIX, Linux,MS-DOS

Databases: 2000/2005/2008 , Oracle 9i/10g/11g, IBM DB2, MS Access, MySQL.

Languages: SQL and HTML

ETL Tool: Informatica, SSIS. Datastage

Methodology: UML, RUP, Business Modeling and Data Modeling.

MS suite/Project Management tool: MS Office (Word, Excel, PowerPoint, Outlook, MS Visio, MS Project).

PROFESSIONAL EXPERIENCE

Confidential, Hartford CT

Quality Analyst

Environment: Windows XP, MSProject, SQL, Rational Requisite Pro, Rational Rose, Clear Quest, Microsoft Visio, HP Quality Center, MS Visio, BusinessObjects, Oracle, HIPPA EDI, XML, QTP, Waterfall Methodology, Microsoft SharePoint 2010, Soap UI, Windows7 and Microsoft Office

Responsibilities:

• Creatednew test scriptsandmodified existing test scriptsfor the testing paper templates.
• Ensure comprehensiveness and traceability matrix to all of the business requirements.
• Involved in the development of test plans and created test cases and test scripts needed to validate the requirement.
• Help the developers to understand the requirements in order to design the software modifications needed to support the requirements.
• Solicit Requirement for the New Scrubs and update the old scrubs with the latest information from Business.
• Involved in the testing of ICD9 disease codes and gathering requirements and test cases for ICD10 transactions for future testing.
• Performed Manual Testing of the application and automated it by using QTP.
• Work with Edifecs (outside vendor) for the Transaction Management basedELM(Edifecs Lifecycle Management) andBIR(Business Information Reporting).
• Elaborate Business Rules, identify flows and prepare Flowcharts, Activity and Sequence Diagrams.
• Review Implementation Plan and refinetesting types, techniques and environmental needs.
• Defect Managementprovides expertise to resolve defects that raise business issues.
• Actively involved in documentation of User Acceptance Test, Functional Test, Integration Test Scenarios and Bug Log.
• Extensively used SQL statements to query the Oracle Database for Data Validation and Data Integrity.
• Used QTP for automation of testing during the execution of test cases for functional testing
• Actively participated in weekly status meeting with Team members, Team managers, Business analysts & Technical team and also generated Weekly Status Reports to the Team manager.
• Tracking Software defects collected from different sources and categorized severity in HP Quality center.
• Identify scope systems that will be modified by the ICD-10 project to accommodate ICD-10code and /or downstream impacts steaming from ICD-10 codes.
• Help in preparing the ICD-10 context diagram.
• Elicit requirement to be able to generate the tools and info needed to process the ICD-10 information by 2013 (Claims Processing, Training etc.)
• Mapping of ICD-10 codes to procedure and diagnostic codes in Facets.
• Reviewing all codes and appropriately applying them.
• Conduct meeting with the stakeholders and assess their accurate involvement with ICD-10.
• Develop and coordinate implementation timelines with Trading Partners including readiness assessment and coordinated testing.
• Identify processes and systems to enable to trade files with non ICD-10 complaint trading partner.
• Used Microsoft SharePoint as a document repository for storing the specifications used for testing.
• Created test cases forPeer Review and User Acceptance Testing (UAT)and modified as per the Change Requests as required.

Confidential, Nashville, TN

Quality Analyst

Environment: Oracle 11g, SQL Developer, Windows 2000/XP, Microsoft Office Suite, SharePoint, Microsoft Project Server (MSPS) Microsoft Access, CMOD, HP Quality Center10.0, QTP 11, Citrix, MS Visio, TriZetto Claim Test Pro, BusinessObjects, Edifecs Specbuilder, Edifecs Transaction Management, TN Anytime, Waterfall Methodology, Agile Methodology

Responsibilities:

• Reviewed and analyzedof Business Design and Requirement Design documents for everywork RequestorSystem Change Request.
• Analyzed the requirements with the help ofexternal agencieslike CMS and extensive discussions on the desired change or new request with business analysts.
• BuiltTest PlanandTest Strategy.
• Receiving Sign off from client.
• Wrote test cases as per the business requirements inQuality Center.
• Set up data for test run using extensive use ofSQL queriesonOracle 11gdatabase.
• Executed test cases inmultiple environments.
• Documentedthe test results and submitting it to the client.
• Logged, updated, tracked and closed defects usingQuality Centerin the process of validatingapplications.
• Follow up with the submitted results to the client (Bureau of TennCare).
• Provided daily Status ontesting activities.
• Knowledge of multiple sub systems like Eligibility, Enrollment, Provider, Long Term Care, Claims, EDI in HealthCare.
• Responsible to report bugs usingQuality Centerand MS Excel.
• In depth knowledge ofHealth Insuranceprocess,Claims, HIPAA & its approved transaction codes,Eligibility, Enrollment,Long Term Care,Provider,Capitation,Financesystems.
• Analyzed and worked with HIPAA specificEDI transactionsforClaims, member enrollment, billing transactions. Worked specifically with 837, 835, 834, and 276/277.
• Designed, scheduled and executed test plans within the predefined timeframe.
• CreatedTest Plans/Test Scenarios/Test Cases/Test Matrix/TraceabilityMatrix.
• ExecutingSystem Test, Regression Test, User Acceptance Testing (UAT).
• Generated of all reports for the test cases through Quality Center’sdocument generator. Assign and track all defects of test cases throughQuality Center. Analyze, track, and report test results.
• Developed design specification writingTest Reports& documentingtest results.
• GeneratedTest Execution reportsthrough theQuality Centerto show theprogressof thetest execution.
• Started onQTP 11in terms ofAutomationof some of theregressiontest cases.

Confidential, Richmond VA

Quality Analyst

Environment: Quality Center11.0, Microsoft SharePoint 2010, Soap UI, Windows7, Microsoft Office 2010, SQL server 2008, Oracle 11g, Business Objects 4.X, Facets™ 4.7, UML, Rational RequisitePro, SQL Developer, SQL Navigator, Oracle 9i, Clear Case, MS Project, M4IN, TSOB3, TSOE (Mainframe), DB2, IMS.

Responsibilities:

• Facilitated JAD/JAR sessions with the EDI Subject Matter Experts to gather the Business requirements for EDI Cognos Reports in order to prepare BRD.
• Prepared Training Documents and provided training to E-Service team on how to use the reports.
• Created Business and Functional requirements for processing of EDI Health Care Transactions.
• HIPAA Conversion Analysis - Involved in the documentation of HIPAA 5010 changes to EDI 837, 834, 835, 276, 277 Transactions.
• Co-ordinate with the system developer/programmer and the BSA Team to resolve system related issues.
• Worked with FACETS Team for HIPAA Claims Validation and Verification Process (Pre-Adjudication).
• Worked with QA Team to develop test strategies and test scenarios for all 837P, 837 I & 837D, 835, 834, 278A, 278R, 270/271, 276/277 transaction related reports. Also help clarify specific requirements to System Tester/s to help develop test cases.
• Captured logical flow of system/business specific to report navigation by creating use case diagrams and flow charts using Microsoft Visio.
• Worked closely with the business cross functional teams throughout the Software Development Lifecycle Phases in order to ensure the product meets end user expectation.
• Conducted unit testing and system testing related to EDI Reports in order to ensure the product meets all the requirements specified for the end user.
• Involved in understanding the current business process and in defining scope of the project.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through interviews (group and one-on-one) along with JAD sessions.
• Gathered requirements and generated use cases for the online application. Also generated prototypes for online screens using Visio and PowerPoint.
• Developed the logical data model with the help of data architect.
• Worked with EDI team, developers and production support team at various stages of the project.
• Performed extensive data analysis and converted the full logic to plain SQL codes and put it in data selection strategy document.
• Manually generated reconciliation reports using Excel and Access
• Wrote SQL queries to extract claims and eligible member level information from databases.
• Designed and streamlined process to facilitate annual reconciliation of plan sponsors.
• Involved in data mapping and data analysis to identify the data sources and data fields to be selected.
• Performed manual front-end testing to check all functionalities of different modules.

Confidential, Dallas, TX

Quality Analyst/Tester

Environment: HP Quality Center 10, QTP10, C#,Asp.net, Web Services, Java Script, HTML, XSLT, XML, SQL, MSMQ, MS SQL Server 2000/2005, Windows 2003 Server

Responsibilities:

• Analyzedbusiness requirements and Functional Requirements by interacting with Business Analysts and Developers.
• WrittenMaster Test Strategy,Test Plans, which detailed the testing scope, strategy and test requirements.
• Writtenall the functional requirements in Requirements module inQuality Centerand mapped with test cases to follow theTraceability Matrix.
• ConductedFunctional, Regression, Integration, Acceptance, GUI and Back-End testing.
• Createddifferent Application areas for different components depending on the requirement.
• Enhancedthe automation scripts withParameterization,Regular expressionandOutput Values.
• Createdand usedShared Object Repositoryto store the test objects inQTP.
• ImplementedRecovery Scenariosto handle the unexpected exceptions.
• Attendeddailyscrum meetings (Agile Methodology)to give the daily testing status and discussing about the roadblocks if any.
• Involvedin testing theWeb Servicessecurity usingSOAPand network security of the applications.
• CreatedAutomated test cases usingQTP
• ConductedTriage meetings to discuss about the defects and their severities & priorities.
• PerformedtheBack-End integration testingto ensure data consistency on front-end by writing and executingSQL Querieson the database.
• Createdand executedSQLstatements to extract data from tables and verified output data.
• Implementedenhancements indefect lifecycleand to minimize the complexity.
• GivenWeekly demos to clients and team on progress of product testing.
• Expertisein analyzing and generating the Test Results.

Confidential

Quality Analyst/Business Analyst

Environment: Ms-Excel, Ms-Office Suite, PUMARI Software, My SQL, SQL, Windows 98/2000, Microsoft Access and Oracle.

Responsibilities:

• Gathered business requirements from the end users and reporting team.
• Participated in the entire life cycle of the project, which involved understanding scope of the project, functionality, Data modeling, documentation of technical architectural design and complete development.
• Involved in data validation, Extract, Transform and load from one database to another by doing SQL query.
• Performed Positive and Negative testing, Black Box testing, and End User testing.
• Involved in extraction of data from various sources like flat files, Oracle and SQL Server.
• Coordinated with the ETL team to come up with processes for ETL involving Oracle.
• Review the test cases based on the Change Request document.
• Wrote Test Cases in excel sheet and executed Test Cases and logged defect.
• Involved in Defect tracking-assigning defects to the developers and making sure defects are fixed and retested and closed out.
• Developed Traceability Matrix to track requirements during the QA Testing Phase.
• Assisted informational needs in mapping of Test Cases by the help of Quality center.
• Created test scenarios, test cases and test data for member module.
• Executed the regression test cases manually before it was handed over to UAT.
• Actively involved in documentation of UAT (User Acceptance Test), Functional Test, Integration Test Scenarios and Bug Log.
• Involved in Back end testing to write the SQL queries and execute the queries.
• Constructed Test Design, Test Cases and involved in creating/updating Test SummaryReport
• Used SQL Plus to query the oracle database.
• Excellent verbal and written communication skills and good analytical skills.