SUMMARY

• Over Seven Years of expertise and experience in Quality Assurance (QA) and Software Testing.
• Expert in Manual Testing and bug reporting.
• Well versed in Mercury Interactive Automated Testing Tools like Quick Test Pro, and Quality Center as well as in Rational Team Test.
• Implemented various Quality Assurance methodologies that involved preparation of Test Plans, writing Test Cases, Test Scripts, and consequently, Test Execution; performed defect reporting and tracking through the entire Software Development Life Cycle (SDLC).
• Performed Manual Testing on Windows and UNIX platform.
• Experience in writing Test Plans, defining Test Cases, developing and maintaining Test Scripts and documenting all phases of the QA process.
• Expertise in Functional Testing, GUI Testing, Security Testing and Regression Testing.
• Performed Sanity and Smoke Testing.
• Expertise in Black Box, Positive, Negative, Functional, System and Integrated Testing.
• Performing User Acceptance Testing (UAT).
• Maintaining Requirements Traceability Matrix (RTM).
• In depth knowledge and implementation experience of Agile Methodologies towards Software Development Life Cycle (SDLC) and QA processes.
• Experienced in interacting with business users and executives to identify information needs, gather Requirements, and authoring Business Requirement Documents (BRD), Use Case Diagrams, Activity Diagrams, Sequence Diagrams using UML modeling.
• Skilled in translating business objectives into prioritized functional requirements and recommending feasible solutions to business problems.
• Excellent Team player with the ability to lead, manage and work independently in a time sensitive environment.
• Participated in Walk - Through meetings with Developers and Business Users.
• Excellent Communication Skills to help interface with both technical and non-technical audience.
• Excellent communication, presentation, interpersonal and time management skills.
• Excellent analytical abilities and proven ability to perform multiple tasks in a high-pressure environment.
• Ability to handle multiple scenarios with rapidly changing priorities and deadlines.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional

Bug Reporting: Rational Clear Quest, Mercury Quality Center

Languages: SQL,XML,HTML, C/C++

Databases: MS-Access, Oracle

Operating System: Windows (XP, 2000, 98), Unix

Documentation tools: MS Word, MS Excel, MS PowerPoint, MS Visio

PROFESSIONAL EXPERIENCE

Confidential, DE

Team Lead

Responsibilities:

• Attended various BRD GAP analysis meetings with BA, developers and stake holders.
• Attended UAT scenario review meetings.
• Attended various walk through meeting for the proper understanding of the BRDs
• Prepared various presentations regarding the loan processing.
• Involved in knowledge transfer sessions.
• Written and Reviewed test scenarios for the as-is functionality of the system.
• Prepared and Reviewed test scenarios for the GAP functionality of the system.
• Mapped the scenarios with the QL spec and Chase FSDs.
• Performed Smoke, IST, Regression testing.
• Developed and maintained innovative, QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge
• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.
• Conducted Functionality testing during the various phases of the development of the application.
• Done Manual Testing with the help of HP Quality Center.
• Was involved in testing of reports that were developed using Quality Center
• Created and maintained the Requirements Traceability Matrix (RTM).
• Performed smoke testing and Security testing manually
• Generated reports and graphs to assist in analyzing testing requirements, test planning data, test results and progress of defect fixes in Quality Center.
• Executed test case and linked them with requirements in Quality Center
• Used SQL to perform Back End testing on Database.
• Wrote complex SQL queries to validate data in the table
• Develop and execute scripts to test data migration using SQL and UNIX Shell Scripting
• Involved in documentation as to how to maintain and run scripts for future enhancements.
• Actively interacted with the development team to fix critical bugs.
• Involved in coordination between the automated testers, manual testers and system administrator for the precise scheduling of test runs.

Environment: Progress open edge, .NET 3.5, Windows server 2008, Solaris Unix 5.10, SQL, Visio, HP QC

Confidential, NJ/CA

Project Manager

Responsibilities:

• Designed and developed test plans and test scripts for manual and automated testing of the application under different environments.
• Performed GUI testing and Regression testing using QTP automation tool.
• The methodology used in all the projects was Agile with scrum meeting.
• Performed Functional, Integration Testing using QTP.
• Performed data integrity testing by passing dummy data and writing complex SQL queries
• Conducted Functionality, Security, and Regression Testing during various phases of the development of the application using QTP.
• Writing SQL Queries to dynamically retrieve information from Database for input values.
• Executed Test cases using the Quality center.
• Testing Automated Test Cases in different environments and Databases.
• Created User Defined functions and imported to Quality Center when needed.
• Created conditions to test the server’s user handling capability at the time of user login.
• Generated scripts for Security testing of the application to avoid unauthorized access.
• Used Quality Center for interaction with developers, bug reporting, tracking and analysis.
• Interacted with development team to assist in build/version control as a part of configuration management responsibilities.
• Responsible for maintaining relevant documents with regard to requirements.
• Performed manual testing on various applications of mobile like I-phone and android.

Environment: Windows XP/2000/NT, Quality Center, QTP, DB2, Java, IIS, SQL, XML, .NET, I-phone, Android.

Confidential, CA

Test Lead

Responsibilities:

• Worked closely with software engineers, internal and external customers to gather comprehensive testing criteria and plan requirements to ensure accuracy and timeliness of projects.
• Developed and maintained innovative, QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge
• Created high level strategy documentation and detailed test documents.
• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.
• Collaborate with System Architect, Software Engineers and Product Management to identify and prioritize areas requiring testing as well as areas requiring code review and design review
• Maintained strong relationships with developers which helped in better execution of test plan.
• Conducted Functionality, testing during the various phases of the development of the application doing Manual Testing
• Conducted regular meetings with developers for reviews and walkthroughs.
• Analyzed the requirements for manual testing instructions.
• Prioritized user requirements in order to save time.
• Was involved in testing of reports that were developed using Quality Center
• Created and maintained the Requirements Traceability Matrix (RTM).
• Performed smoke testing and Security testing manually
• Generated reports and graphs to assist in analyzing testing requirements, test planning data, test results and progress of defect fixes in Quality Center.
• Done Security testing manually on the log on screen for members.
• Performed positive and negative testing manually.
• Involved in verification process on a regular basis using checklists.
• Wrote SQL queries to Make, Append, Update and Delete tables
• Executed test case and linked them with requirements in Quality Center
• Wrote complex SQL queries to validate data in the tables
• Defined relationships of several tables from different modules
• Analyzed and translated requirements and business design into Test Cases.
• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction
• Used quality center to create and Maintain Test requirements.
• Used quality center for bug tracking, reporting and analysis.
• Involved in documentation as to how to maintain and run scripts for future enhancements.
• Actively interacted with the development team to fix critical bugs.
• Involved in coordination between the automated testers, manual testers and system administrator for the precise scheduling of test runs.
• Used SQL to perform Back End testing on Database.

Environment: UNIX, Quality Center, DB2, SQL plus, XML, VB .net, Windows 2000/NT.

Confidential, Irvine CA

QA Engineer

Responsibilities:

• Created the Test Plan based on the business requirements
• Wrote Test Cases to be implemented during the project
• Revised and Updated the Test Cases for testing in each subsequent cycle to reflect the changing business requirements
• Interacted with Business Analysis team to validate requirements
• Interacted with the developers to help resolve critical issues
• Planned, Coordinated, and Monitored project levels of performance and activities to ensure project completion
• Involved in implementing the test strategy and performing various analysis
• Involved in conducting meetings with the Internal Management to assist with Enhancement Requirements clarification, Data Gathering and Feasibility Studies.
• Manually tested the GUI interfaces of the application for Functionality Testing
• Performed Sanity Testing manually
• Performed BAT for every new build released
• Conducted Manual Functionality and Regression testing for each build and version
• Performed Back End Testing Manually using complex SQL Queries and Query Analyzer by connecting to the database server
• Validated tables created using ETL (MS SQL Server Data Transformation Services) process
• Maintained Test Matrix and Requirements Traceability Matrix, Test Data Requirements Matrix
• Set-up, coordinated and performed Usability Testing with the Business Analysts and Business Users
• Reported bugs using Extraview and Test Director
• Generated a variety of Reports using Extraview and Test Director
• Used Extraview and Test Director to track bugs, analyze results and generate performance reports

Environment: WinRunner, LoadRunner, TestDirector, Windows 2000, MS SQL Server, DTS, Query Analyzer, HTML, ASP.NET, Apache Tomcat, IIS

Confidential, Boston, MA

QA Engineer

Responsibilities:

• Met with client groups to determine user requirements and goals.
• Drafted Test Strategies, Test Cases and Test Plan based on Functional Specification.
• Prepared test cases based on the use cases and maintained test requirements, test cases via Mercury Quality Center
• Managed Domain and Created projects for different projects via Mercury Quality Center Assigned the user to a user group using Project Customization.
• Involved in documentation as to how to maintain and run scripts for future enhancements.
• Maintained Traceability Matrix and Test Matrix.
• Used Mercury Quality Center for tracking, analyzing and Documenting Defects
• Performed extensive Functional Testing.
• Used Quality Center for tracking, analyzing and Documenting Defects.
• Optimized PL/SQL queries and interacted with development team to resolve anomalies in the database development.
• Executed PL/SQL statements to check if the data integrity has been maintained.
• Executed PL/SQL statements to test the integration between application and database
• Performed negative and positive testing using PL/SQL Queries.
• Performed inspection and documented the inspection reports.
• Conducted result analysis and interacted with developers.
• Used Mercury Quality Center to track, analyze defects.
• Analyzed test planning data using reports and graphs generated in Mercury Quality Center
• Worked on Mercury Quality Center in setting up and Customizing Project entities for Defect Module Screens.
• Maintained test matrix and bug database and generated weekly reports.
• Actively participated in enhancement meetings focused on strategizing the testing effort of subsequent projects.

Environment: Mercury Quality Center, Oracle, Windows, MS-Office, PL/SQL, Visio.

Confidential, Fullerton

Assistant Web- Developer/ Quality Analyst

Responsibilities:

• Tested website using manual testing.
• Made modifications to the codes (asp.net, HTML) with the help of the manager.
• Analyzed system specifications and business requirements and helped create the detailed Test Plan.
• Created Test Cases to check the functionality of Application
• Recorded scripts in QTP to perform Functionality testing.
• Using VB scripting in the expert view did enhancements to the scripts.
• Created Text area Checkpoints to test the properties of the text in the application using QTP.
• Included XML check point, to check the property of the web page.
• Tested the properties of the tables using table checkpoints using QTP.
• Created page checkpoints to test the properties and contents of the web page QTP.
• Timing issues between Application and the Test were taken care of by using Synchronization points.
• Conducted Backend Testing manually.
• The Defects were identified and reported using Quality Center.
• Communicated changes to requirements promptly and precisely to all personnel involved.
• Responsible to report bugs using Quality Center and MS Excel.
• Updated bug status in Quality Center through regular communications with Development team.
• Reported directly to the test lead and discussed all issues occurred during testing.
• Collaboratively work with developers, business analysts and discussed technical problems.
• Met with the developers and technical content writers on a daily basis to update the test documents.
• Extensively participate in weekly status meeting with Test Team to discuss the current and future issues for testing plan as well as testing procedures.

Environment: VB Script, XML, QTP, Quality Center, Windows 2000, Dreamweaver, HTML, Asp.net