SUMMARY

• 6 years of experience in IT industry with extensive experience in Software Quality Assurance.
• Experience in Software Development Life Cycle and Testing Methodologies from project definition to post - deployment documentation.
• Extensive experience in testing data related projects with healthcare industries that included hands on experience in building data dictionaries and conditioning data for automation.
• Expertise in Claims, Subscriber/Member, Plan/Product, Claims, Provider, Commissions and Billing Modules of FACETS.
• Medical Claims experience in Process Documentation, Analysis and Implementation in 835/837/834/852/867/270/271/277/997 (X12 Standards) processes of Medical Claims Industry from the Provider/Payer side.
• Designed and engineered automation for software tests including functional tests across variety of technologies and products.
• Expertise in EDI HIPAA Project converts EDI X12 Healthcare 4010 transactions into 5010 complaint transactions.
• Experience using SoapUI to test Webservices (SOA).
• Extensive knowledge of web services testing using Service Oriented Architecture tool, SOAP UI.
• Good team player with the ability to lead, manage and work independently
• Experience developing and testing Business Process Flows for HIPAA 5010 EDI transactions including 834 (Benefit Enrollment and Maintenance), 835 (ERN-Electronic Remittance Notification), 837 (Claims Submission), 820 (Premium Payment for Enrollment) Transactions and their acknowledgements.
• Expertise in writing Test Plans, defining test scenarios and test cases, developing and maintaining test scripts based on business and functional requirements.
• Proficient in automated tools using HP/Mercury Interactive tools (QTP/UFT, Load Runner, Test Director, Quality Center/HP ALM) and Rational Tools (Rational Clear Case, and Rational Clear Quest).
• Experience in web testing using Selenium IDE. Created scripts in Selenium using java.
• Extensive experience in Manual Testing and Automated Testing.
• Managed and tracked the requirements through Requirements Traceability Matrix.
• Experience on Defect tracking tools like Bugzilla, JIRA, Service Now and Quality Center.
• Strong Experience in GUI Testing, Functional Testing, Regression Testing, Integration Testing, Compatibility Testing, Performance Testing and User Acceptance Testing, Front-End and Back-End Testing.
• Experience in preparing and maintaining Requirement Traceability Matrix document.
• Extensive experience in UNIX and Windows platforms.
• Developed test cases based on the Test plan, Use Cases, SRS, UI Assumptions list and BRD.

TECHNICAL SKILLS

Programming Languages: MS SQL, PL/SQL, T-SQL, VB, C, C++, Java

Scripting Languages: JavaScript, VBScript, TSL

Web Technologies: HTML, CSS, XML

Microsoft Products: Word, Excel, PowerPoint and Visio

Databases: MS SQL Server, Oracle, MS Access

ETL/Reporting Tools: Talend-Studio, Informatica, MS-SQL Server Reporting Services (SSRS)

Testing Tools: QTP/UFT, Selenium, JIRA, Test Director, HP ALM /Quality Center, Eclipse, Service Now

SDLC Methods: Agile Scrum, Waterfall, RUP

Operating Systems: Windows, MS-DOS, UNIX

PROFESSIONAL EXPERIENCE

Confidential, FLINT, MI

Sr. QA ANALYST

RESPONSIBILITIES:

• Designed, Developed and Executed Test Plans, Test Cases and Test Procedures based on the functional specifications.
• Worked in AGILE environment with frequent changing requirements and feature sets.
• Attended daily stand-up meetings in SCRUM to update the status. Attended SPRINT planning at the start of SPRINT.
• Involved in understanding the current business process, defining scope of the project along with position statement.
• Performed GAP analysis; documented requirements and workflows.
• Made recommendations for improvement of applications to programmers and business analysts.
• Design and developed test cases and conducted tests by using end to end chain workflows in Collibra.
• Used Collibra to identify data mapping fields for testing purpose.
• Validated the data at back-end and Database Integrity by using different SQL Queries.
• Verified the changes and updates that occur for the Data Validation on MS SQL
• Prepared Test Cases based on business requirements and business rules for HIPPA EDI Transaction 852/867/835/837/834
• Experiences on working in ANSI x12 852, 867,835, 837, 834 EDI Transaction.
• Extensively used Jira for Agile reporting.
• Compared the results from newly developed report with the existing Business Development production file to match the differences using WinMerge.
• Extensively involved with Black Box, Grey Box, White Box, UAT and Regression Testing.
• Closely worked with BA, Developer and Project Manager.
• Manually validated all application and reporting changes to identify errors and inconsistencies with the application, data retrieved/stored.
• Identified, analyzed and documented defects, error and and logged defect using Jira and Service Now
• Prepared Requirement Traceability Matrix to verify that all stated and derived requirements are allocated to system components.
• Managed manual test plans in Excel.
• Have a good understanding about Enterprise Data Warehouse structures and methodologies.
• Analyzed HIPPA EDI transactions in XML and X12 responses and looked for defects for amendment.

ENVIRONMENT: Agile, Data Warehouse/ETL, MS SQL Server 2012, Talend-Studio 5.6, Office 2010, Windows 7 Enterprise, Service Now, Jira 5.1, XML, SharePoint, WinMerge, Business Intelligence/Tableau, Collibra, Selenium, Eclipse

Confidential, RESTON, VA

Sr. QA ANALYST

RESPONSIBILITIES:

• Prepared Test Cases based on business requirements and business rules for HIPPA EDI Transaction 276/277, 270/835/837/834
• Experiences on working in ANSI x12 270/271 EDI Transaction.
• Worked in early stage of projects to establish Plans, Standards and Procedures that will add value to the development effort and satisfy the constraints of the project.
• Analyzed Software and Business Requirements documents to get a better understanding of the system from both technical and business perspectives.
• Designed, Developed and Executed Test Plans, Test Cases and Test Procedures based on the functional specifications.
• Validated the data at back-end and Database Integrity by using different SQL Queries.
• Verified the changes and updates that occur for the Data Validation on MS SQL Server while listing or creating the users that occurred on the Business Units Web sites.
• Integrated testing on to the product to the web services, mostly designed on flex components and its framework, the synchronization of the flash screens and customer interaction windows.
• Utilized HP UFT to design, code, and maintain large data-driven scripts to perform new order processing and existing order modification.
• Parameterized the scripts to avoid code redundancy and avoid hard coding of frequently changing values using HP UFT.
• Extensively did SOA testing using SOAP UI.
• Worked with Jenkins Build Server and Created Jobs for the Automated Tests in Jenkins and Running the tests on a daily basis.
• Experienced in Working with Descriptive programming using HP UFT.
• Inserted several checkpoints like Standard Checkpoints, Text Checkpoints, Text Area Checkpoints, Database Checkpoints, Bitmap Checkpoints and Synchronization Checkpoints in the Test Scripts to verify application properties and functionalities.
• Involved testing of the application Internal and External Environment in using HP UFT
• Updated the test cases on HP ALM and managing of test cases pertaining to the modules and scenarios.
• Implemented agile and Kanban methodologies for project execution.
• Worked with users to design and develop user acceptance testscenarios and administer portions of the testing process.
• Involved in a deep dive testing prioritization assignment for UAT and Regression testing of all design packets thus far developed for 10/1 release, including New member Enrollment (EDI transaction 834), Invoice Remittance (EDI transaction 835) and Claims Submission (EDI transaction 837).

ENVIRONMENT: HP ALM, Unified Functional Testing (UFT), Windows XP, MS SQL Server, Jira, SQL, XML, MS Visio, java, Jenkins

Confidential, DOWNERS GROVE, IL

QA ANALYST

RESPONSIBILITIES:

• Worked with other peers in Unit Testing, Trading Partners for connectivity issues; liaison between customers and corporate staff performing system matrix testing.
• Worked with developers to validate EDI transaction sets. This included 837, 835, and 270/271. Tested medical codes, including ICD-9, HCPCS, Procedures and diagnosis testing.
• Created test plans and test procedure templates and guidelines to be used by the QA team.
• Worked on 837 and 835 projects, including syntax and rules for X12 HIPAA 5010 validations for loops, segments, elements, qualifiers and code sets.
• Created export and XML processes for Lotus Notes.
• Involved in Back-End Database manual testing in Oracle using SQL.
• Developed SQL scripts to implement business rules. Manually performed integration and Regression testing, documented bugs and worked with development team to resolve issues.
• Created EDI Export and Import processes and work with EDI Trading Partners, Payers or Vendors.
• Executed load testing in order to verify response time in SOAP UI.
• Testing of Web Services using web services client generated using Apache Axis, SOAP UI, TCP Monitor to track request and response SOAP Messages.
• Involved in writing test cases using MQC based on the requirements.
• Designed Test cases, test plan creation and Companion Guide development from stage to production, including both internal and external requirements.
• UAT testing for HIPAA 5010 projects including legacy testing and HIPAA requirements and compliance mandates.
• Administered Quality Center for defect tracking and reporting.
• Developed Unit testing documentation using Excel. Artifacts were created and listed for UAT validation. Writing/validating Use Case Documents.
• Conducted Back-End Testing and Regression Testing using various phases of the application.
• Recorded and played back tests in Firefox browser using selenium IDE.
• Exported test case scripts in eclipse IDE and modified the selenium scripts and executed.
• Added annotations to the test using Selenium.
• Completed several HIPAA 5010 Projects, including Medicaid and Commercial entities.
• Projects include claims and enrollment testing as well as NPI and medical coding and ICD-9 EDI testing.
• Involved in writing and executing test cases using MQC based on the requirements.
• Trading Partner / Vendor Management and managing the requirements and selection for Trading Partners and Vendors.
• Used Quality Center Checker Diagnostic, a tool to test many of the QC components.
• Participated in conference calls, JAD session to set/create/resolve EDI TP issues.
• Tested and delivered Inbound/Outbound Facets interfaces.
• Used Claredi web-based tool to validate HIPAA EDI files. Document errors and artifacts showing success.

ENVIRONMENT: UML, Quality Center, MS Visio, MS Outlook, DB2 Mainframe, UNIX.

Confidential, LOUISVILLE, KY

QA ANALYST

RESPONSIBILITIES:

• Responsible for attaining HIPAA EDI validation from Medicare, Medicaid and other payers of government carriers.
• The Claims were processed, co-pay and pricing were calculated using the IBM systems for both Retail and Direct Claims processing flow
• Was Responsible in finding the eligibility of the members and filing claims for the States Disability Insurance benefits for both short term disability who are not eligible for the Social security benefits and for the Long term disability customers who are qualified under Social security plan for the payment of benefits as a result or injury
• Performed Functional, regression, System Integration and User Acceptance Testing for the various applications.
• Managed multiple priorities, project plans, time frames and trade-offs while ensuring the clinical and administrative staff understood the final results of the projects, sharing detailed vision of cost-benefit analysis
• Executed System Test, Regression Test, User Acceptance Test (UAT)
• Created reports to satisfy user requests, data sampling, project analysis, or testing verification
• Wrote Automated Test scripts using QTP
• Tested user interface and navigation controls of the application using Quick Test Pro.
• Involved in writing and executing test cases using MQC based on the requirements
• Performed Back-End testing
• Used the Rational Unified process methodology for the application development and created Use cases, activity diagrams and drafted UML diagrams using the Rational Rose
• Responsible for customer interface, requirements definition, general and detailed design, testing, maintenance and training programs and managed requirements using Rational Requisite Pro
• Developed associated project documentation, schedule, design specifications, test plan, test scenarios/scripts, performed gap analysis, and test tracking reporting/monitoring for all phases of testing including B2B user acceptance testing

ENVIRONMENT: Microsoft Visio, Windows XP, IBM systems, Rational Requisite, Rational Rose,Load Runner, QTP, Sybase, .NET, Oracle.

Confidential, MINNEAPOLIS, MN

QA TESTER

RESPONSIBILITIES:

• Assisted in developing Test Plan, Test Strategy, Work Flow, Test Requirements, Test Cases and detailed Test Conditions in Quality Center.
• Attended QA Hand-Off meetings, actively participated with BA’s, Developers, QA’s explaining the written scenarios or test scripts.
• Coordinated with On-Site and Off-Shore Testing teams for developing and executing Test Cases and Test Scripts.
• Managed all testing activities for Functional, User Interface, End-to-End, Multi Browser, Application, System, Integration, Regression, UAT and Migration Testing.
• Used Quality Center to track report and resolve System Defects.
• Participated in defect reviews with the developers, managers and business people and presented the Defect reports in the defect review Meetings.
• Data validation and Database integrity testing done by executing SQL statements.
• Extensively worked on Reports that includes Patient Personal Health Record Reports, Claims Reports, Finance Reports, Member Reports and etc.
• Prepared Test Cases based on business requirements and business rules for HIPPA.
• Set claim processing data for different Facets Module.
• Performed Positive and Negative Testing Manually.
• Processed Medicaid Claims on FACETS.
• Involved in Claims processing - efficient management of claims processing for various types of claims like Professional, Dental, Pharmacy and Institutional.
• Extensively used SQL queries commands for data verification and backend testing using Toad.
• Developed Traceability matrix from Business and System Requirements documents.

ENVIRONMENT: S: Quality Center, QTP, Java, TOAD, XML, UNIX, HTML, Oracle, PL/SQL, FACETS.