SUMMARY

• 6+ years of industry experience in Software Quality Testing and Development of Enterprise Application, Client/Server and Web Services applications.
• Expertise in diverse domain technologies like Healthcare and Insurance.
• Extensive experience in Manual/Automated testing that is functionality testing, performance testing, System Testing, Build Verification Testing, Regression Testing, Load testing, using Automation Tools.
• Extensive experience in developing Test Plans, Test Cases and Test scripts using business requirements and design documents.
• Experience in testing Electronic Data Interchange (EDI) according to HIPAA Compliance (4010/5010).
• Expertise in both Manual and Automation tools like Load Runner, Quick Test Pro (QTP)
• Expertise in Problem solving and Defect Tracking Tools like Quality Center, Bugzilla, JIRA
• Worked with various EDIX12 transaction sets 837I/P, 275/276, 270/271, 278, 834.
• Experience in back - end testing to query and access Oracle database using SQL
• Experience in web services testing using Service Oriented Architecture tools SoapUI.
• Worked on development of N-Tier architecture systems with application system development and web technologies like HTML, JavaScript, CSS and AJAX.
• Excellent knowledge of Medicare (Part A, B, C and D) & Medicaid Health Insurance Policies, Personal Injury Protection (PIP) insurance
• Experience in XSL, XSLT for formatting and displaying XML data on browser and familiar with XML Schemas.
• Extensive knowledge of Medical Management Information Systems (MMIS) and National Provider Identification (NPI).
• Involved in backend testing by writing and executing SQL queries. Good knowledge of writing and modifyingUNIX scriptsusing commands and as per the UNIX requirements
• Experienced in using repositories Clear Case, MS Visual Source, SVN and CVS.
• Experience in software engineering methodologies like Agile, CMM, RUP and Waterfall.
• Excellent understanding of ICD 9/10 and implementation of ICD10
• Ability to achieve targets and deliver results in a high-pressure environment
• Proactive and analytical problem solver with strong leadership and excellent interpersonal skills; also has good client interaction and team skills.

TECHNICAL SKILLS

Testing Tools: Quick Test Professional, Load Runner, Selenium, Rational clear quest, Quality Center, Bugzilla, soapUI, jMeter.

Programming Languages: HTML, CSS, VB

Web Technologies: Spring, Web Services, Design Patterns

Operating System: MSDOS, Linux, Windows 95/98/2000/ NT/XP

Databases: Oracle, DB2, SQL Server, MS ACCESS

Browsers: Internet Explorer, Google Chrome &Firefox

PROFESSIONAL EXPERIENCE

Confidential, Concord, CA

QA Analyst

Responsibilities:

• Participated in full SDLC cycle from initiation to deployment with regards to testing (Requirements Gathering, Test Planning, Test Cases, Test Data Preparation, Test Script Development, Test Execution, Test Reporting, Test Result Analysis and Review, Defect Retesting).
• Involved in Initial Test Walkthroughs (ITA's) for business requirements and test plans.
• Analyzed the BRD (Business Requirement Documents), FRD (Functional Requirement Document) and HLD (High Level Design).
• Attended JAD Sessions with Business Analysts, SME’s and the Development Team Manager.
• Designed and Developed Test Cases and Test Scripts from FRDs, BRDs and documented them in Quality Center.
• Tested the system to verify the HIPAA compliance in terms of Privacy, Security and Standards.
• Tested whether EDI Transactions is in compliance with the HIPAA 5010 changes.
• Worked on HIPAA EDI 835, 837, 271/272, 278 use cases and collaboration templates according business requirements in Claims Process.
• Expert understanding of the business process and verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Developed and modified the testing related documents such as Test Plan, Test Case, Test Scenarios and Test Scripts throughout the project.
• Wrote several basic and complex SQL scripts to validate the data integrity in the application.
• Worked closely with the Business Analyst to perform UAT and to prepare test scenarios and test data.
• Used Quality Center to create, track and follow up to closure on defects, during various builds.
• Coordinate with the team and QA manager to generate the status report and test matrix for each release.

Environment: Windows XP, HP Quality Center, UNIX, SQL Developer, Test Director, MS-Office Suite.

Confidential, Charleston, WV

QA Analyst

Responsibilities:

• Analyzed the Business Requirement Document (BRD), Explaining requirement to team members and review Test Cases, Test Strategy created by Team Members and report to QA Manager.
• Worked on Integration of billing from multiple billing systems using Amdocs.
• Tested the companion guide of HIPAA 4010 with Quick Test Pro.
• Responsible for trouble-shooting and testing of ICD-9 coding logic sets.
• Involved in GUI configuration, Functional and Regression testing during various phases of development of the application using Quick Test Pro.
• Performed Data Driven Testing (DDT) using parameterization in Selenium.
• Enhanced VB Scripts in Selenium RC.
• Responsible for conducting Performance Testing of the application using LoadRunner
• Bug reporting, tracking and documentation on the Bug tracking System using Bugzilla.
• Used SQL queries to retrieve data from tables and to perform back-end testing.
• Used UNIX commands to extract and examined the log files from server to identify the root cause of issues and found the potential issues from server side logs.
• Utilized techniques such as RampUp, Ramp Down, Transaction Point in Load Runner
• Performed sanity, smoke, unit, integration and functional testing manually
• Recorded and enhanced User Scripts by inserting Transaction points, Rendezvous points into User Script in WAPT.
• Performed project customization, reporting and bug/defect tracking using Bugzilla.

Environment: Quality Center9.0/9.2, Selenium RC, Load Runner 9.0, Bugzilla, Oracle 10g, VB.Net, WAPT 4.0, UNIX, Windows XP, Vista, IE, Firefox.

Confidential, Melville, NY

QA Analyst

Responsibilities:

• Documented Test plans, Test Cases and decided schedules for Test Case Execution.
• Prepared the traceability matrix to fill the gap between the requirements and the test cases covered.
• Analyzed requirement documents, use cases and created test scenarios and test cases for different releases/phases/products of data solution.
• Complex test scenarios were designed for Credit Reports and Life Insurance Claims (LIS) which were ordered through outside data providers.
• Created scripts in VB for automation testing in QTP
• Handled dynamic objects of the application using regular expression of QTP.
• Used TOAD as well as SQL analyzer to manipulate SQL queries to verify the data in the database.
• Conducted System Testing, GUI testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues.
• Tested the various Service Oriented Architectures (SOAs) spanning across various web services using SOAP and WSDL across various applications using SoapUI, XMLSpy.
• Performed manual and functional testing on various parts of the application and used QC for bug tracking.
• Wrote and executed complex SQL queries to validate Back-end data.
• Developed and reviewed QTP scripts and generated reports.
• Attended UAT testing and assisted BA and project manager in conducting UAT sessions.

Environment: Win XP/2003 Server, Linux, Oracle, Quality Center, QTP, SoapUI.

Confidential, Madison, WI

QA Analyst

Responsibilities:

• Prioritize and prepare testing schedule for critical showstopper releases, weekly bug fixes and quarterly enhancements / releases.
• Extensively performed Manual testing process to ensure the quality of the software
• Involved in Manual testing to develop test cases, SQL scripts, executing the scripts, verifying the results and logging the defects.
• Develop scripts and test cases for Integration Testing and Regression Testing
• Designed data for interpreting negative/positive results and boundary conditions
• Involved in preparation of Flow Charts
• Extensively used SQL scripts/queries for data verification at the backend
• Interaction with the client (IT team) and development team for technical clarifications
• Interaction with the business and IT team for business questions and clarifications
• Worked closely with the Vendor Dev Team to ensure adequacy of testing through clear understanding of Design aspects and requirement
• Familiar with SCCS as the source code control system and able to retrieve and review the corresponding code for each new release or when back-out options were required
• Prepared Robust Regression Test scripts to test each new release provided by the Development team

Environment: Windows, Oracle, UNIX, TOAD, MS-Office, Test Director, Quality center.