SUMMARY

• Over 8 years of professional experience in Business Analysis, Software Testing, Quality Assurance, testing,, system analysis, deployment and support.
• Experienced in full life cycle system development, from requirements gathering and business case development to maintenance and project management using RUP (Rational Unified Process), Waterfall, Agile, XP (Extreme Programming) and other proprietary system development lifecycles (SDLC).
• Excellent experience in business process flows, business process modeling, case tools, business analysis, gap analysis and organizational change management.
• Conducted Joint Application Development (JAD) sessions and worked with executives, developers, and end - users to define the exact requirements needed by a software solution.
• Excellent Business writing skills in writing Business requirements document, USE Case Specifications, Software Requirements Specification (SRS) and Workflows
• Detailed understanding of QA methodology to ensure quality control.
• Experience with Manual testing and test automation.
• Expertise in writing, maintaining, executing Test plans, Test cases.
• Expertise in writing, maintaining, Requirements, Functional Design, Process flow, Help Files.
• Extensive experience in coordinating test teams, responsible for software deliverables, status report to management and issue escalations.
• Extremely involved in managing defect tracking and Bug Reports using Bug Tracking Tools for Management
• Expertise and experience in performing different kinds of testing like Smoke Test, Black Box, White Box, GUI, Functionality, Unit, Integration, Regression, Usability, Compatibility, Performance, Load, Stress and User Acceptance (UAT) of web and client/server applications.
• Experience in coordinating the Onsite and Offshore test teams to better understand the requirements and perform the testing activities.
• Possess good exposure to Business analysis and Test management activities/roles including test planning and estimation. Have handled multiple projects/assignments simultaneously.
• Strong understanding of client requirements, problem solving & trouble-shooting skills.
• Experienced in ensuring successful delivery of a solution according to business requirements on time, within the budget, and to the appropriate quality bar.
• Experience in defect tracking and reporting using tools like Quality Center, Test Director, Bugzilla, Bugs Online and SharePoint.
• Very strong analytical and problem solving techniques, presentation skills & deliverance and proven team player/leadership qualities
• Good understanding of different product development models like waterfall, V-model, Rational Unified Processes (RUP) and emerging methodologies like Agile-Scrum and XP (Extreme Programming).
• Excellent interpersonal communication skills, functional and technical documentation skills.
• Have the ability to change direction quickly upon request from the Test Manager/Tech Lead/ Business Analyst and able to work in a hectic environment.
• Experience in using business modeling tools such as Rational Rose and MS Visio to generate data flow diagrams, process maps, flowcharts and UML diagrams.

TECHNICAL SKILLS

Operating System: Windows 9x/ Windows 2000 Server, UNIX

Languages: VB 5.0 and 6.0, C, C++, SQL, PL/SQL

Database: SQL Server 2005, MS Access and DB2.

Software: Microsoft Office 2000, Microsoft Project, Microsoft Outlook, Microsoft Image

Test Management: Quality Center and Test Director

Defect Tracking Tools: Bugzilla, Rational Clear Quest, SharePoint

Modeling Tools: MS Visio, Office 2007, Rational Rose

Methodologies: Agile (Scrum), RUP, UML

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sr. Business Analyst/ Quality Assurance

Responsibilities:

• Involving in analyzing System Requirements and developing Test Plans for Functional and Regression Testing.
• Execute Manual and Automated test cases and verified actual results with expected results.
• Involved in manual testing.
• Written Test Plans and Test Cases.
• Participating in Business Walkthroughs to understand change in Business functionality and its Impact and create Business Usage Scenarios.
• Casual Analysis and Reporting of the Defects, Decision making about the defect as input for program change request or not
• Tracking defects through to Closure
• Used the Methodology Waterfall and was involved in all phases of SDLC
• Created documents such as project charter, BRD, FRD, use cases, test cases, test scenarios
• Created flow diagrams using MS Visio and UML diagrams such as use case diagram, sequence diagram.
• Was involved in testing, UAT testing, manual testing, creating UAT test cases/scenarios,
• Did Gap Analysis to understand the current system and the system, which was desired, also did ROI and SWOT.
• Created system level process flow diagrams to chart the complete list of system interfaces.
• Highly involved in preparing Functional Specifications, System test cases, Acceptance test cases.

Environment: Quality Center, Quick Test Pro, ASP, SQL Server, Java Script, VB Script and HTML.

Confidential, Auburn Hills MI

Sr. Business Analyst / Quality

Responsibilities:

• Involved in complete stages of documentations - Requirements, Design Manual, User Manual, PDF files, .CHM files and Release Notes.
• Responsible for setting up of requirements, writing test cases, setting up the test data, defect monitoring and tracking, etc.
• Regular interaction with other dependent project teams, to ensure the under development systems serves the actual business value for functional test, regression test, integration test, load rest, stress test and comprehensive test.
• Interacted closely with the business users, to gather requirements, attended a lot of scrum meetings/ sprint meetings/status meetings
• Used agile iterative methodology, created cross functional teams for all the requirements
• Converted requirements into user stories, wrote user stories with priority and user points assigned to each user story.

Environment: Web Services, Win Forms/Windows Service, SQL SERVER 2005, Crystal Reports, Windows NT/2000, QC, QTP

Confidential, Dearborn, MI

Sr.Business Analyst / Quality assurance

Responsibilities:

• Involved in analyzing System Requirements and developing Test Plans for Functional and Regression Testing.
• Executed Manual and Automated test cases and verified actual results with expected results.
• Conducted Database Testing using SQL Queries.
• Written Test Plans and Test Cases.
• Utilized Bug Tracking System (BTS) for Reporting Bugs.
• Participated in Gap analysis to check as-is and To-be state.
• Translated high level requirements in Vision Document into detailed requirements in Business Requirement Document (BRD) and Use Case Documents (UCD)
• Created GUI Mock-ups to enter new trades and Trade Approval Blotter according to end user requirements
• Created Context diagrams and UML diagrams like Use Case diagrams and Activity diagrams using Rational Rose
• Created UAT Test Cases using HPQC. Presented Test Cases to end users and got approval

Environment: ASP, SQL Server, Java Script, VB Script and HTML.

Confidential, Detroit, MI

QA ANALYST/Tester

Responsibilities:

• Involved in analyzing System Requirements and developing Test Plans for Functional and Regression Testing.
• Executed Manual and verified actual results with expected results.
• Involved in User Acceptance and System Testing.
• Written Test Plans and Test Cases.

ENVIRONMENT: Visual Basic 6.0, Active X, Win forms, Oracle 9i, XML, Crystal Reports 8.0 and Windows 98.

Confidential, MD

Responsibilities:

• Created scenarios based on business conditions and functions.
• Comparing/analyzing mainframe test data with the front end.
• Running SQL queries on the mainframe servers to retrieve test data.
• Creating and running automated scripts through Mercury Win runner.
• Reviewed Functional and Integration requirements.
• Develop Functional and integration test cases and review Test Cases wrote by peers.
• Created Test Cases, and got reviewed those by peers
• Discuss issues/defects with the business and development teams.
• Testing/Verifying/logging defects.
• Performed application setup in test environment and enhancing the documentation.
• Worked with internal and external developers/quality assurance staff to understand and resolve issues.

Environment: Win Runner 7.5/7.6,Mercury suite QTP 6.5/8.0/8.2, Load Runner 7.8, Quality Center, Windows, Linux, Java, C, HTML, Oracle10g,SQL 2000/2005.