SUMMARY

• An accomplished QA professional with 7 years of testing experience with core competency of Manual Testing, Automated Testing, Web based and Client Server Applications.
• Involved in Requirements gathering & documented Business Requirements/Use Cases.
• Experience in all aspects of Software Development Life Cycle (SDLC), System Testing techniques and methodologies.
• Experience with Waterfall and Agile (SCRUM) QA Methodology, QA Process to ensure Quality Assurance Control.
• Extensive experience in Ad - Hoc, Smoke, Functional, Integration, Regression, System Testing backend, positive, negative and User Acceptance test.
• Experienced QC/ALM admin created domains, projects, users, provided user access.
• Responsible for gather/understanding business requirements, use cases and Functional & Technical Specification Documents.
• Design, develop, organize and maintain accurate and concise test plans as well as automated and manual test cases.
• Expertise in testing interfaces and data conversions.
• Excellent analytical, problem solving and communication skills.
• Back end database testing with SQL, ETL testing.
• Experienced in writing automated test scripts for QTP, Selenium web driver, Eclipse, Java, Maven, Cucumber, Jenkins, JDBC.
• Knowledge in creating load and performance test of the Web applications with JMeter.
• Experienced in translating business requirements into test cases and test steps.
• Ability to work independently or on a team; managed a team of five Offshore & Onshore.
• Strong interaction with developers, managers, clients and colleagues to coordinate job tasks.
• Proactive, highly self-motivated, quick learner with the ability to multi task.
• Excellent analytical, problem solving, organizational, verbal and written communication skills and consistently being recognized by management and peers for producing high quality work on-time or ahead of schedule.

TECHNICAL SKILLS

Operating Systems: Windows NT/2000/98, UNIX, Linux, Windows XP, Windows 7

Databases: MS Access, SQL Server 2000/2005, Oracle 8i/9i/10g, SQL server 2008R2, Toad, JDBC.

Languages: SQL, VB Scripting, PL/SQL, Java, XML

Software: worked on .net, Java, Oracle, SAP, Hyperion based applications.

Test Strategies: Integration, System, functional, usability, Regression, User-Acceptance, Smoke and Black Box testing.

Test Management Tools: HP Quality Center 9.0, 10.0, PVCS Version Controller, Team Foundation Server (TFS), MTM (Microsoft Test Manager), ALM 11, JIRA, JMeter.Performed ETL testing, ran cron/ scheduled jobs.Performed DR testing as part of business continuity plan.

Test automation Tools: Quick test professional 9.2, 10.0 and 11.0, Selenium web driver, Eclipse, Java.

Reporting tools: Oracle Forms 6i, Oracle Reports 6i.

Browsers: Internet Explorer - 8, 9,11, Firefox - 47, Google Chrome - 52

Mobile Testing Tools: iPhone - 3G, 4, 4S; Android - Samsung Galaxy and Black Berry.

Methodologies: Agile, Waterfall

Other Tools: Dev Toolbar, Visio, Snag it, Mio, Me azure, Pixel Ace, Gimp, SharePoint. Microsoft office 2010, Microsoft outlook 2010, Microsoft Lync 2013, Confluence, Cognos Impromptu 7.5.Jira.

PROFESSIONAL EXPERIENCE

Confidential

IT QA Engineer

Responsibilities:

• Performed manual testing (TADS SP) and reported the deviations to the development team and worked with them in resolving the issues.
• Collaborate with and support Quality Assurance in maintaining the utmost quality standards.
• Mark items with details such as acceptance or rejection status.
• Designed and developed automation framework in selenium web driver (Data driven/Hybrid), which can be reusable for any web based applications.
• Developed the framework which will get the input data from excel sheet, take screen shots where ever needed, and report the test results in a graphical presentation(Extent Reports) which will be easy to distribute to management via email.
• Validated UI data with backend database, and automated the backend testing process with Selenium web Driver.
• Report on quality system metrics and present to Management.
• Report software issues and bugs using Microsoft Test Manager, Microsoft Visual Studio and Microsoft Team Foundation Server.
• Automate the regression test scripts with Selenium web driver, Eclipse, Java, Cucumber, Jenkins, and Maven.
• Developed reusable methods (functions), java classes to save the coding time.
• Executed the automated test scripts on IE, Firefox, and Google Chrome.
• Stored test plans and results on Team Foundation Server (TFS) MTM (Microsoft Test Manager).
• Knowledge in creating load and performance test of the Web applications with JMeter.

Environment: Windows 7, Microsoft MS Office 2010, IE 9, Net, IE, Firefox, and Google Chrome. QC 10, SnagIt 10, SQL Server Management (2012), TFS, MTM, Selenium web driver, Eclipse, Java, Maven, JDBC, Cucumber, Jenkins, J Meter.

Confidential, Houston, TX

Sr.QA Analyst

Responsibilities:

• Actively working in an agile environment, interactive with business analysts, developers and clients.
• Participate in requirement finalization meetings with BAs, reviewed BRDs.
• Based on requirements, prepare positive and negative test scenarios on multiple applications.
• As a process improvement initiative, suggested a “Requirement Traceability Matrix” process within the organization. (This risk action plan has been accepted, implemented and monitored across GSO).
• Provide extensive on RTM procedure to QA and business analyst teams.
• Led and tested a major migration Project Resolve 3.4 application without any production issues.
• Test critical automations by coordinating SAs, Developers and BAs (Net back up, EEASEC password reset, Process down, etc.)
• Provide demos and presentations on ALM usage & RTM procedure in GSO all hands meetings.
• Involved in the preparation and Execution of the smoke, functional, system, end-to-end testing and regression test cases.
• Conduct backend testing by querying databases using SQL.
• Analyzed test results reported the mismatches to the developers & worked with them in resolving the issues.
• Created the monthly and quarterly defect analysis reports to management to improve the quality of the products through ALM (Application Lifecycle Management).
• Experienced in writing automated test scripts for QTP, Selenium web driver, Eclipse, Java.
• Worked in UNIX/Lynx environment through PuTTY, logged in to test server’s inserted events validated the routing and event details in the database. Accessed test /log files through vi editor and validated the code.
• Created and maintained Confluence site for QA team which replaced SharePoint.
• Lead continuous improvement and quality assurance projects.
• As a QC/ALM admin created domains, projects, users, provided user access, added additional fields for reports in QC.
• Conduct root cause analysis, establish, and implement solutions for correcting quality issues.
• Writing Business Requirements/Use Cases.
• Work with the document control system to process document change requests and help develop new documents.

Environment: Windows 7, Microsoft MS Office 2010, IE 9, Microsoft out look 2013, Microsoft Lync 2013

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Performed extensive manual testing of Oracle retail modules.(RMS &SIM)
• Wrote SQL queries to test the different scenarios in the application to extract data from the tables in the database to perform backend testing.
• Developed and executed test plans, test cases based on the business requirements and reviewed them with business analysts and users.
• Was responsible for analyzing the test results and reported the same to Management.
• Reviewed the test scripts before submitting to QA during Validation.
• Reported the defects to developers and worked with them in resolving the issues.
• Performed smoke testing on new builds on various environments.
• Performed End-to-End testing manually and regression testing on various builds of the application.
• Log defects in TFS and work with developers in resolving the issues.
• Done both positive and negative testing on each future of the application.
• Involved in testing physical hand held devices & simulators.
• Ensure that ETL application appropriately rejects and replaces with default values and reports invalid data.
• Validated the data loaded in data warehouse within prescribed and expected time frames to confirm scalability and performance Tested handheld devices, UI and back end data.
• Verified that the foreign primary key relations are preserved during the ETL

Environment: Windows XP, Lotus Notes 8.5, Microsoft MS Office 2010, IE 9, Oracle Retail (RMS & SIM)

Confidential, Woodlands, TX

UAT Analyst

Responsibilities:

• Based on high level requirements wrote detailed test cases with screen shots.
• Researched on applications functionality and written test cases.
• Performed Integration, smoke, system, functional, end to end and UAT testing.
• Worked with the team and project manager to plan and implement the testing effort.
• Documented the user guide for Lotus notes, IE9, Windows 7, and MS Office 2010 (Word, Excel, and Power Point).
• Once application is in QA downloaded applications from SCCM (System Center Configuration Manager).
• Involved in manual installation of applications.
• Managed and reported QA environment status to QA Manager.
• Generated and submitted weekly/monthly defect analysis reports to management.
• Communicated with users regarding user acceptance tests.
• Communicated with build team in resolving deployment issues.
• Reviewed, updated and executed test cases written by team members.
• Tested In-house application test management tolls and in-house web applications.
• Sent each application based on pass/fail status emails to higher management.
• Worked collaboratively and managed five offshore QA team and provided necessary guidance for test design,
• Involved in Win 7 Campaigning activities and trained the end users.
• As a QC admin created domains, projects, users, provided user access, added additional fields for reports.

Environment: Windows 7, Lotus Notes 8.5, Microsoft MS Office 2010, IE 9, SAP, Oracle, Hyperion.

Confidential, Houston, TX

QA Analyst

Responsibilities:

• Prepared LOE (Level of Effort) for the assigned project.
• Responsible for creating and mapping the requirements to all the test cases in MTM.
• Created test plan, test cases and test steps for manual testing and executed them through Quality center.
• Wrote complex SQL queries to validate data against the database.
• Validated XML tags/data against GUI and database.
• Performed smoke testing on new builds on various environments.
• Reviewed and edited user documentation for technical correctness.
• Interacted with developers to resolve application defects.
• Collaborated with off shore team.
• Performed Integration, smoke and functional tests.

Environment: Windows server, Team Foundation Server (TFS), MTM (Microsoft test Manager) SQL server 2008, .Net 3.5.

Confidential, Houston, TX

UAT- Analyst

Responsibilities:

• Responsible for UAT Testing for AC (Admin Center).
• Reviewed business requirements, UI Specifications, functional requirements, Style guide and other business documents for testing.
• Verified functional aspects as per the Business Process and validated user interfaces.
• Reported defects through HP Quality Center.
• Worked collaboratively with offshore QA team and provided necessary guidance for test design, preparation and execution.
• Responsible for GUI, Functional, regression and UAT testing.
• Involved in ATS (Access Target State) application UI and functional testing.
• Created detailed test scripts that provided explicit execution steps and expected results.
• Involved in test plan, scope, test case and defect review meetings.
• Worked on J.P.Morgan ACCESS Mobile project, tested with smart phones (physical devices & simulators).
• .Worked with the team and project manager to plan and implement testing effort.
• Involved in creating UAT scope, text conditions and creating test scripts.
• Extensive experience with positive negative testing, regression testing and build verification testing.

Environment: Windows XP, .Net, IE 8.Mobile Testing: iPhone - 3G, 4, 4S; Android - Samsung Galaxy and Black Berry. HP Quality Center 10.0, Share point, Dev Toolbar, Snag it, Mio, Me azure, Pixel Ace, Gimp for Windows, MS Paint, smart phones.

Confidential, Houston, TX

UAT Analyst/BA

Responsibilities:

• Worked with the team and project manager to plan and implement testing effort.
• Created documents required to perform Manual Testing.
• Responsible for taking all revenue reports from Cognos Impromptu and
• Reconciliation of Monthly, Quarterly, Annual reports from GEMS to RAS applications.
• Involved in manual testing of RAS (Revenue Analysis System) application.
• Analyzed test results and reported the same to Management.
• Responsible to communicate with users and gather requirements.
• Developed and executed test plans and test cases based on business requirements.
• Involved in Smoke, integration, functional and UAT testing’s and User .
• Wrote complex SQL queries to validate data against the database.
• Responsible for integration testing & customer interaction on all problems related to SCRs.
• Modified test scripts according to requirement specifications.
• Interacted with developers closely to resolve defects.
• Performed End-to-End testing manually and regression testing on various builds of the application.
• Performed both positive and negative testing on each future of the application.

Environment: Windows 2003, .net 3.5, SQL server 2000, Java 1.2, Microsoft Office 2003, Cognos Impromptu 7.5