SUMMARY

• Around 12 years of extensive hands on experience in software testing including Manual and Automation testing.
• Executed testing projects developed on domains such as Banking, Finance service and Trading, Insurance, Telecom, Retail and Media & Entertainment.
• Hands on experience on Test Estimation, Test Planning, Test Scheduling, Test Designing, Defect reporting and tracking, Test result analysis.
• Involved working on Proposals and presentations with the client and created statement of work (SOW) document.
• Expertise in performing Black Box, Functional Testing, Sanity/Smoke testing, GUI testing, Module testing, System testing, Integration testing, Acceptance testing, Migration testing, Security testing, Browser Compatibility testing, Mobile Application testing and iPad Testing.
• Well Acquainted with QA and software methodologies such as Quality Assurance Life Cycle (QALC), Defect Management Life Cycle, Software Development Life Cycle (SDLC) methodologies. Implementation knowledge of Agile, Waterfall etc.
• Experience with both team and individual work environment.
• Ability to quickly understand and interpret business requirements.
• Expert knowledge in using HP Mercury Interactive Suite like Quality Center, QTP and Load Runner.
• Experienced in debugging and executing the automation test scripts.
• Extensive experience with Onsite/Offshore Confidential - ordination model and in managing offshore teams responsible for Work allocation, Tracking and Team management.
• Strong knowledge of Relational Databases, proficient in writing complex SQL queries and experienced in backend validation and ETL testing.
• Extensively involved in middleware application testing by using XML messages through SOAP UI and Advanced RESTFUL Services
• Experience in Project management, Estimation, Scheduling, coordination, Tracking and Delivering Quality work on time.
• Ability to work on multiple projects with tight deadlines.
• Excellent analytical, problem solving, decision-making, communication and presentation skills. Good team player with the ability to Lead, Manage and work independently in a time sensitive environment.

TECHNICAL SKILLS

Operating Systems: Windows NT, Windows 2000, Windows XP, Windows Vista

Languages: Test Script Language

DBMS/ Database Tools: MS Access, SQL, Oracle, PL/SQL

Testing Tools: Team Tracker, Bugzilla, Quality Center, JIRA, HEAT, CCM.net, REMEDY, JAWS, Quick Test Professional, LoadRunner, USH, Rally

Project Management Tools: Microsoft Project for Project Management, Win CVS, Weblogic Server

Utilities: Eclipse 3.2, Squirrel SQL Client

Other Tools/Products: Test Case Management Tool, Lotus notes, Tools for Oracle application and development (TOAD)

PROFESSIONAL EXPERIENCE

Confidential, MO

QA Lead

Responsibilities:

• Managed and Lead a team of 10 associates
• Understanding overall Projects Scope and QA process in Confidential & Confidential for Agile methodology
• Gathering requirements and understanding the release plan
• Prepared Test Plan and Testing Strategy document
• Planned execution and various testing activities, signed off as per the Agile methodology
• Performed Extensive Production Validation Testing using iPad and performed Cross Browser Testing
• Providing continuous support on execution to offshore and onshore Production support teams
• Coordinated with Offshore and Onshore task status on daily internal meetings
• Identifying Test Data and Setting up testing required in production environment
• Provided execution status and required metrics for the testing activities on a daily and weekly basis
• Coordinated with defect managers in understanding and reproducing the issue on chat rooms

Environment: Production Environment, Siebel, JAVA, J2EE, Rally, QC, USH, Agile

Confidential, St.Louis, MO

Defect Manager

Responsibilities:

• Single PoC for Defect and Hot List in Production Environment
• Owned the defect process, Initiated Defect and Triage call
• Provided required support to developers and all operational teams as and when required
• Responsible for reviewing the defects and updating/assigning it to the respective production team
• Coordinated with the QA team to understand the defects
• Coordinated with other Defect Managers with the hot list and handover document based on shifts
• Detailed procedures highlighted to the Fix team and followed up on ETA
• Prioritizing defects based on the severity/criticality on the defect call
• Updating the comments provided by the team against the defect fix
• Based on the defect list prioritized TCs for execution
• Provided the defect summary report every CoB
• Created chat rooms, war rooms initiated bridge to nail down on which application to own the defect

Environment: Production Environment, Siebel, JAVA, J2EE, Rally, QC, USH, Agile

Confidential, Chicago, IL

QA Lead

Responsibilities:

• Primary responsibility is to build a Testing team
• Managed a team of 6 associates Confidential onshore
• Analyzing, Understanding and Estimating requirements
• Designing of Test Plan as per Waterfall model
• Responsible for reviewing test plan and test cases for an Online Web Application
• Setting up testing environment and test data planned for Manual & Automation execution
• Used Quality Center to manage the application testing process from Requirements coverage through test cases, defect tracking and reporting.
• Performed extensive Functional Testing, Regression Testing, GUI testing, End-to-End testing, Usability testing, Comparison, Accuracy Testing, Cross Browser Testing on IE, Mac and Mobile Appl Testing.
• Initiated Defect and Triage call
• Providing metrics for the testing activities
• Updating weekly task status to Test Manager / Delivery Manager

Environment: Manual & Automation testing, QTP, QC, LoadRunner JAVA, J2EE, Mainframe

Confidential, Chicago, IL

QA Lead

Responsibilities:

• Planned testing activities as per the Sprints
• Documenting testing requirements
• Confidential -ordination between offshore and onshore client
• Managed a team of 4 associates Confidential offshore
• Designing / Prioritizing Test cases based on Agile methodology
• Executed test cases as per the Agile Requirements
• Tracking the QC defect status and progress
• Tested Web Services using SOAP UI and End to End inquiry testing of the application
• Updating daily & weekly task status to Offshore/Onsite
• Follow-ups with the defect tracking tools
• Provided defect metrics as per the Agile testing activities

Environment: Quality Centre, Mainframe, JAVA, J2EE, UNIX, Agile methodology, SOAP UI.

Confidential, Chicago,IL

Test Coordinator

Responsibilities:

• Providing inputs to the Test plan Document
• Confidential -ordination with the onsite manager
• Involved in analyzing and designing of Test cases
• Executed test cases in the test environment
• Defect Tracking and Management
• Updating daily & weekly task status to Project team
• Involved in the team discussions
• Maintained 100% QA standards as per the client standards and adhered to the internal process

Environment: Manual testing, QC, LoadRunner, JAVA, J2EE, JSP, .NET

Confidential, Chicago

Test Manager

Responsibilities:

• Managed a team of 4 offshore associates
• Providing inputs to the Test plan Document
• Involved in gathering testing requirements
• Confidential -ordination with the Offshore and the onsite manager
• Involved in designing of Test spec and Test cases
• Executed test cases in the test environment
• Defect Tracking and Management
• Updating daily & weekly task status to Offshore/Onsite
• Providing metrics for the testing activities
• Involved in the offshore/onshore team discussions
• Maintained 100% QA standards as per the Hong Kong client standards and adhered to the internal process

Environment: JAVA, J2EE, JSP, .NET, Oracle & Rapid SQL

Confidential, Chicago

Test Lead

Responsibilities:

• Managed a team of 5 testers
• Providing inputs to the Test plan Document
• Involved in gathering testing requirements
• Confidential -ordination with the Offshore and the onsite manager
• Involved in designing of Test spec and Test cases
• Executed test cases in the test environment
• Defect Tracking and Management
• End to End testing of the application
• Updating daily & weekly task status to Offshore/Onsite
• Follow-ups with the defect tracking tools
• Providing metrics for the testing activities as well as the defect metrics.
• Involved in the offshore/onshore team discussions
• Maintained 100% QA standards as per the client standards and adhered to the internal process.

Environment: JAVA, J2EE, JSP, .NET, Sybase, ORACLE & SQL Developer, Rapid SQL, PL/SQL

Confidential, Chicago, IL

Test Lead

Responsibilities:

• Managed a team of 14 associates
• Providing inputs to the Test plan Document
• Involved in gathering testing requirements
• Worked on mutual fund and investment.
• Confidential -ordination with the client and the onsite manager
• Involved in designing of Test spec and Test cases
• Executed ETL test cases using SQL in the test environment
• Defect Tracking and Management
• End to End testing of the application. Updating daily task status to Onsite coordinator
• Updating weekly status to Onsite Manager
• Follow-ups with the defect tracking tools
• Providing metrics for the testing activities as well as the defect metrics.
• SPOC for the delivery from the offshore and the application support
• Involved in the offshore/onshore team discussions
• Maintained 100% QA standards as per the client standards and adhered to the internal process.

Environment: JAVA, J2EE, JSP, SERVLETS, TERADATA, ORACLE, IBM Clear Quest, HP Quality Centre, TOAD, NETEZZA, NEXUS TERATOM, SQUIRREL SQL Client, SQL

Confidential

Module Lead

Responsibilities:

• Managed a team of 5 members
• Coordinating with client to understand the requirement
• Involved in preparation of Test Strategy
• Designing end to end Integration test cases
• Preparation reviewing the Integration test cases
• Test Bed/ Test Data Preparation
• BVT, Sanity and Smoke test performed as routine
• Daily and weekly Status Preparation and Reporting
• Preparation and Review of Test Cases
• End to End regression testing of the application on deployment/release
• Execution of Test Cases
• Defect tracking & Management

Environment: JAVA, J2EE, Oracle, PL/SQL, Clear Quest, Bugzilla

Confidential, Chicago, IL

Test Lead

Responsibilities:

• Managed a team of 6 associates
• Preparation of Test Plan with the onsite lead
• Interacted with clients in Team meetings over telecom
• Involved in offshore POC for deliverables
• Preparation and Review of test cases
• Preparing and reporting DSR, WSR
• Reviewing Project/Process Related Documents
• Execution .Net web application Test Cases
• Performed Functional testing Confidential all levels of the Software Development life cycle
• Involved in Self-planning & Analysis to isolate the issues of the Project
• Mentoring new team members and giving knowledge transfer on the application
• Tracking of bugs categorizing, prioritizing, reporting and updated the status of the bug
• Conducted bug review meetings and Team meetings to resolve technical issues

Environment: ASP.net, HP QC 8.1, QTP, Oracle

Confidential

Test Lead

Responsibilities:

• Managed 4 member team
• Involved in gathering testing requirements
• Reviewing the Test plan/ Test Strategy Document
• Involved in Product Testing
• Confidential -ordination with the client on calls
• Involved in Test case creation and modification
• Executed test cases in the test environment
• Defect Tracking and Management
• Involved in Self-planning & Analysis to isolate the issues of the project
• Tested Japanese OS, Windows Vista and Japanese Version of PC-cillin for localization
• Tracking of bugs categorizing, prioritizing, reporting and updated the status of the bug
• Follow-ups with the TCMT on various IP testing
• Providing metrics for the testing activities as well as the defect metrics.
• Mentoring new team members and giving knowledge transfer on the application
• SPOC for the delivery from the offshore and the application support
• Conducted bug review meetings and Team meetings to resolve technical issues
• Maintained 100% QA standards as per the client

Environment: ASP.net, VB.net, TCMT, Test Case Mgt Tool.

Confidential

Test Engineer

Responsibilities:

• Involved in Manual & Automation Testing
• Created and Edited GUI map file
• Involved in preparation of scripts in WinRunner. Prepared Compiled Modules
• Performed Regression testing after each Modification of the application, performed functionality testing
• Test case creation and modification, Maintained the process involved in bug life cycle
• Involved in bug review meetings and Team meetings to resolve technical issues
• Sharing knowledge transfer on application with peers
• Involved in the offshore/onshore team discussions
• Maintained separate requirement tracker for clients.

Environment: JAVA, J2EE, ASP.net, ORACLE, PL/SQL, WinRunner, Mercury Test Director.

Confidential

Test Engineer

Responsibilities:

• Involved in Manual & Automation Testing
• Prepared regression test Suite
• Maintained testing activities, documents and scripts
• Performed UI testing to verify the GUI standards
• Created and Edited GUI map file
• Involved in preparation of scripts in WinRunner. Prepared Compiled Modules
• Performed Regression testing after each Modification of the application, performed functionality testing
• Sharing knowledge transfer on application with peers
• Tested for both positive and negative test cases
• Involved in bug review meetings and Team meetings to
• Resolve technical issues.

Environment: VB.net, VC++, ORACLE, PL/SQL, WINRUNNER